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Article
Publication date: 7 July 2021

Xiaohua Xin, Xiaoming Miao, Qian Chen and Tiantian Shang

Despite the fact that user participation (UP) has been highlighted as an important aspect in innovation, previous findings on its relationship with service innovation performance…

Abstract

Purpose

Despite the fact that user participation (UP) has been highlighted as an important aspect in innovation, previous findings on its relationship with service innovation performance (SIP) are inconsistent. This study aims to investigate the relationships among UP, knowledge management capability (KMC) and SIP, especially in the digital age, inspired by the theories of knowledge-based and absorptive capacity.

Design/methodology/approach

Based on a sample of 252 Chinese e-commerce enterprises, this study adopts a hierarchical regression analysis and bootstrap method to test the theoretical framework and research hypotheses.

Findings

UP and KMC have positive effects on SIP, respectively. KMC plays a mediating role in the effect of UP on SIP. Furthermore, the intermediary role of KMC varies in different sub-paths between UP and SIP.

Originality/value

First, this study provides some explanations for inconsistent arguments on the relationship between UP and service innovation. Second, with the consideration of specific dimensions of UP and SIP, the mediation role of KMC varies in different sub-paths has been recognized, which provides a deeper understanding of the relationship between UP and SIP. Third, this study opens the discussion about how to realize SIP more effectively in the digital age, advancing theoretical and practical developments on service innovation.

Details

Asia Pacific Journal of Marketing and Logistics, vol. 34 no. 4
Type: Research Article
ISSN: 1355-5855

Keywords

Article
Publication date: 3 April 2019

Tiantian Shang, Xiaoming Miao and Waheed Abdul

The purpose of this paper is to demonstrate visually the knowledge structure and evolution of disruptive innovation. The paper used CiteSpace III to analyze 1,570 disruptive…

1114

Abstract

Purpose

The purpose of this paper is to demonstrate visually the knowledge structure and evolution of disruptive innovation. The paper used CiteSpace III to analyze 1,570 disruptive innovation records from the Web of Science database between 1997 and 2016.

Design/methodology/approach

Initially, this paper offers a comprehensive overview of papers, countries, journals, scholars and application areas. Subsequently, a time zone view of high-frequency keywords is presented, emphasizing the course of evolution of the study hotspots. Finally, a visualization map of cited references and co-citation analysis are provided to detect the knowledge base at the forefront of disruptive innovation.

Findings

The findings are as follows: the number of papers shows exponential growth. The USA has the largest contribution and the strongest center. The Netherlands shows the largest burst, followed by Japan. Journal of Production Innovation Management and Research Policy is the most important journals. Hang CC has the largest number of articles. Walsh ST is identified as a high-yielding scholar. Christensen CM is the most authoritative scholar. Engineering electrical electronic is the most widely used research category, followed by management and business. The evolutionary course of the study hotspots is divided into five stages, namely, start, burst, aggregation, dispersion and not yet formed. Eight key streams in the literature are extracted to summarize the knowledge base at the forefront of disruptive innovation.

Originality/value

This paper explores the whole picture of disruptive innovation research and demonstrates a visual knowledge structure and the evolution of disruptive innovation. It provides an important reference for scholars to capture the current situation and influential trends in this field.

Details

International Journal of Innovation Science, vol. 11 no. 2
Type: Research Article
ISSN: 1757-2223

Keywords

Article
Publication date: 7 December 2023

Tiantian Tang and Liyan Yang

This study investigates the influence of social trust on the attainment of corporate environmental, social and governance (ESG) objectives.

1889

Abstract

Purpose

This study investigates the influence of social trust on the attainment of corporate environmental, social and governance (ESG) objectives.

Design/methodology/approach

This study conducts panel regression analysis on a distinctive dataset for 2009–2017 on Chinese firms.

Findings

The analysis reveals a significant positive association between social trust and firm-level ESG practices. Moreover, the impact of social trust on shaping ESG outcomes is further amplified by factors such as economic growth, corporate governance standards and institutional quality. This relationship remains statistically positive when the authors employ alternative measures and methodologies, such as the instrumental variables, propensity score matching and difference-in-differences approaches. Notably, the results of heterogeneity tests indicate that the Trust–ESG nexus is more prominent for state-owned enterprises and firms with substantial market capitalization, superior profitability and higher leverage.

Originality/value

This study expands the comprehension of the determinants of ESG and underscores the influential role of social trust as an informal institution in enhancing a firm's ESG performance.

Details

China Finance Review International, vol. 14 no. 1
Type: Research Article
ISSN: 2044-1398

Keywords

Article
Publication date: 30 April 2024

Cong Thuan Le and Thi Kim Lan Phan

The principal objective of this current research is to explore and test an underlying mechanism to solve the inconsistent relationship between supervisors’ developmental feedback…

Abstract

Purpose

The principal objective of this current research is to explore and test an underlying mechanism to solve the inconsistent relationship between supervisors’ developmental feedback and employee creativity. This study also tests the moderating role of absorptive capacity in fully understanding the relationship between two constructs.

Design/methodology/approach

A time-lagged survey was utilized to collect data from 317 employees working at information technology (IT) organizations in Vietnam. This research conducted a hierarchical regression analysis to examine the hypotheses.

Findings

This research found that employees’ operational skills fully mediated the link between supervisors’ developmental feedback and employees’ creative performance. Moreover, absorptive capacity positively moderated the relationship between supervisors’ developmental feedback and employees’ operational skills as well as the relationship between employees’ operational skills and employee creativity.

Originality/value

This research is one of the first papers to discuss the mediating role of employees’ operational skills in associating supervisors’ developmental feedback with employee creativity in response to the calls of previous studies. To fully comprehend the indirect impact of supervisors' developmental feedback on workers' creative performance, this research also examines the moderating influence of absorptive capacity at the individual level.

Details

Evidence-based HRM: a Global Forum for Empirical Scholarship, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2049-3983

Keywords

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