Search results

The purpose of this paper is to explore the environmental impact of logistics service provider (LSP) activities in the light of customer priorities and the fragmentation of the road haulage industry in Europe. It also explores the extent to which LSPs can actually monitor the environmental impact of logistics activities in the supply chain (SC).

The research is based on a narrative literature review, an interview study, a case survey and three in-depth case studies. A framework on sustainability challenges in SCs, derived from the literature, is used to structure and analyse the findings.

Despite the ambitious environmental schemes communicated by several LSPs, they show little interest in, and exert little control over, the actual emissions generated from their transport operations. It is clear from the results that any real concern from customers for environmental solutions which negatively influence the cost and time requirements of logistics services is not yet a reality.

This paper implies that LSP sustainability cannot be investigated in isolation if a company does not manage its proprietary resources (like owning trucks and employing drivers), but rather engage subcontractors.

Environmental policies among different LSPs appear to be similar as policies, but differ in practice. This variation of practices emphasises the importance of follow-up control by environmentally aware buyers of logistics services.

This paper represents a novel approach as to how LSP environmental policies should be viewed. It highlights the concrete need for action to achieve the environmental targets of 2020 and 2050 for carbon emissions from road transportation.

Job markets in the transport and logistics industry are characterized by a scarcity of well-educated junior talent. Employer attractiveness is becoming more important in order to win the most talented junior staff. The purpose of this paper is to investigate how corporate social performance (CSP) profiles of logistics companies influence their attractiveness for job seekers.

In a computerized laboratory experiment, the authors provided 95 students in their final year with job offer data that include general and CSP information about the company, and the job seeker’s potential salary. The authors manipulated how the CSP information was presented and monitored the information accessed during job seekers’ decision-making processes. The authors investigated how information presentation affected choices.

The vast majority of talent acquires CSP information in the pre-decision phase of the judgment, compares this information across companies, and trades off this information with the conditions of employment. The authors find that the ease of comparability of corporate social responsibility (CSR) information, expressed by meaningful indicators of CSP, increased preference for high CSP.

The study enriches existing studies of voluntary disclosure, which argue that voluntary disclosing sustainability-related information can be a tool of impression management.

Companies with a compelling CSP should push for a broadly accepted methodology to benchmark CSP within industry-specific sectors, such as logistics services.

Potential employees demand that companies should consider their social impact on individuals and society as a whole. To remain attractive for employees companies in transport and logistics industry have to cope with a broader scope of expectations.

The authors provide the first analysis on the relevance of CSP information for employer attractiveness in the transport and logistics industry. This research provides insights into the relevance of CSP criteria, information provision, and comparability processes from the perspective of young job seekers.