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The paper aims to analyse whether experiencing a supply interruption affects the valuation of security of electricity supply.

A blackout in Munich, Germany, in November 2012 is utilised as a natural experiment by conducting a contingent valuation survey around two months after the event. The characteristics of the supply interruption allow for distinguishing between households that were affected by the blackout and those who were not. This provides the opportunity to compare the willingness to pay (WTP) for avoiding and the willingness to accept (WTA) for enduring a supply interruption between affected and non-affected Munich households.

The results show that households who were affected by the outage had a higher WTP for avoiding a hypothetical supply interruption. Although affected households also had a higher WTA for enduring an outage, the WTA-differences between the two groups are not statistically significant. Furthermore, the results indicate that experience with power outages can increase the perceived relevance of the policy objective “security” at the expense of the objective “environmental sustainability”.

The paper contributes to the literature in three general respects. First, the assessment of the relationship between outage experience and the valuation of supply security is based on a natural experiment which avoids most of the shortcomings of previous studies. Second, the paper uses both the WTP and the WTA measure to approximate the valuation of supply security and discusses the differences in their outcomes. Third, these monetary valuations are complemented and compared with general attitudes towards a reliable electricity system.

Many scholars and practitioners consider development to be as much an institutional and organizational phenomenon as it is an economic one. Among other elements, civil society is a key determinant of a country’s level of social capital. Important links appear to exist between a robust associational milieu and the effective operation of democracy. However, the role of civil society organizations in human development has only recently gained attention.

Incentive‐based executive compensation is regarded as a mechanism for alleviating agency problems between executives and shareholders. Seventy‐three New Zealand (NZ) listed companies are used to examine the relationship between executive incentive compensation schemes (ICS) and firm performance. The results suggest that neither compensation level nor adoption of an ICS are significantly related to returns to shareholders or ROA. However, there is a statistically significant relationship between Tobin's q and both CEO compensation and executive share ownership. Further, the evidence suggests the recent compensation disclosure requirements in NZ are not yet stringent enough to allow adequate analysis of the link between ICSs and corporate performance.

Draws on Neo‐Weberian theory to argue that commodification is itself a cultural process, whilst not discounting the potentially negative effect of commercialisation. Examines product conception in the early US recording industry citing three disparate periods. Shows that in the late 1870s, recording firms sold and leased phonographs to entrepreneurs for public exhibitions, the the late 1880s firms leased phonographs and graphophones for dictation purpose and in the 1890s, firms exploited the phonograph by offering musical recordings. Concludes that structural power helped shape the product concepts of the industry.

Many people fear the approach of 1984. Why? Because in their minds too many of George Orwell's dark prophecies in his 1948 novel, 1984, appear to be coming true.

The aim of this paper is to explore the role of social socialization tactics on the relationship between task‐ and organization‐related information (socialization content) and newcomers' affective commitment to their work organization.

A total of 280 new hires in a Greek service company participated in a survey. Moderated regression analyses were conducted to test research hypotheses.

The results supported the role of investiture‐divestiture tactics as a moderator in the relationship between newcomers' task‐related information acquisition and organizational affective commitment. In addition, serial‐disjunctive tactics were found to moderate the relationship between organization‐related information acquisition and newcomers' affective commitment. The study also demonstrated that both task‐related and organization‐related information acquisition are important to the development of newcomers' affective commitment at the early stages of the socialization process.

Owing to the cross‐sectional design of the research, causality cannot be drawn.

The knowledge of whether, and the extent to which, particular socialization tactics and content areas contribute to newcomers' adjustment would provide organizations a competitive advantage by incorporating them into their socialization programs.

Provision of feedback affirming newcomers' personal characteristics as well as assignment of established role models were found to provide the framework within which the acquisition of task and organization‐related information respectively are related to new hires' affective commitment towards their work organization.

This research examines the ability of firms to utilize the existing primary U.S. metal futures markets indecreasing variability of spot metal positions. The focus of the analysis is on those twenty‐one U.S. cash metals listed in the Wall Street Journal which have an intrinsicrelation with (at least) one of the six primary metal futures markets.Hedging is deemed effective if variance of hedged returns is significantly lower than the cash‐postion return variance. Both risk‐minimizing and “naive” futures hedge postions are analyzed. On a realized return basis the direct off setting hedges prove to be effective in almost 93 percent of the forty‐two comparisons examined.

Examines the implications of institutional theory in the study of instructional leadership within the school organization. Outlines the implementation of this theory with the school, at the boundary between the school and the environment and also the organization of the institutional environment to which schools respond. Claims that theory enhances the administration of the school by the adoption of structures embodying cultural rules, and that it helps teachers to precipitate work‐related activity.

The purpose of this paper is to examine the relationships between perceived customer unfriendliness, emotional exhaustion, emotional dissonance and turnover intent using the stress–strain–outcome model in the call center industry in the Philippines. In addition, this paper also investigates the mediating effects of leader–member exchange (LMX) and emotional exhaustion.

This paper proposed a theoretical model hypothesizing the linkages between the abovementioned variables. Structural equation modeling was used to test the hypotheses using a data set from a sample of 605 Filipino call service representatives.

The results indicate that perceived customer unfriendliness as a stressor is a positive predictor of emotional exhaustion and emotional dissonance as strains. In turn, emotional exhaustion and emotional dissonance positively influence turnover intent. The results also reveal that LMX mediates the impact of perceived customer unfriendliness on emotional exhaustion. Further, the exhaustion variable mediates the effect of emotional dissonance on turnover intent.

The results suggest that contact with unfriendly customers has negative emotional implications and highlight the need for training or intervention programs to help service agents develop coping mechanisms. The results also imply that leader-initiated high-quality LMX could help attenuate perceived customer unfriendliness's impact on emotional exhaustion.

To the best of the authors’ knowledge,this paper is the first to examine and confirm the causal relationships of the proposed model’s variables using the stress–strain–outcome model.

The purpose of this paper is to further research in the leader-follower relationship by focussing on followership. Given the need to increase organizational collaboration and cooperation, this research identifies the nature of follower buy-in behaviors and characteristics and develops a continuum of increasing follower compliance to stewardship with the organization.

This research integrates the insights of highly regarded researchers into a continuum of follower compliance to stewardship and proposes 12 propositions of leaders and followers that address the importance of creating an environment for improved collaboration and cooperation which ultimately leads to increased organizational competitiveness and profitability.

A continuum of increasing follower buy-in is proposed with the first four zones drawn from past literature (indifference, acceptance, trust, and commitment) and a fifth zone, follower stewardship, being introduced in the paper. The authors argue that understanding and fostering follower behaviors along the continuum improves organizational effectiveness.

This research offers a framework of follower behaviors and characteristics and proposes 12 hypotheses of leaders and followers to improve competitiveness and profitability that can be tested in future research.

This paper provides valuable insights to scholars and practitioners by creating a framework of follower buy-in behaviors and characteristics that will allow leaders to increase the effectiveness of organizational culture, practices, and procedures. The research proposes 12 hypotheses of leaders and followers that can be tested for improving organizational competitiveness and profitability.

The paper identifies barriers to creating followership including under-investing in human capital, treating followers as means rather than as ends, thinking short-term, breaking commitments, and so on.

The research develops a solid theoretical background for categorizing and measuring follower buy-in to organizations and introduces follower stewardship to management research.