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Article
Publication date: 24 April 2009

Thomas P. Loughman, Robin L. Snipes and Jennifer P. Pitts

The purpose of this paper is to examine factors that may contribute to physicians’ dissatisfaction with their work environment, and subsequently, their likelihood to…

Abstract

Purpose

The purpose of this paper is to examine factors that may contribute to physicians’ dissatisfaction with their work environment, and subsequently, their likelihood to recommend a hospital to their peers.

Design/methodology/approach

A mixed method research design was used to identify, through qualitative interviews and focus groups, and measure, through quantitative surveys, physicians’ satisfaction with organizational communication, perceptions of empowerment and their likelihood to recommend a hospital to their peer physicians.

Findings

The results of the study indicate that physicians’ communication satisfaction and perceptions of empowerment contribute both directly and indirectly to their likelihood to recommend their organization to peers. The findings suggest that hospitals that facilitate positive workplace communications and provide work environments that allow professional discretion and autonomy are more likely to have satisfied physicians and positive word‐of‐mouth referrals.

Research limitations/implications

Although multiple methods of data collection were used to triangulate the findings, there is the potential of common‐method variance and response bias from the use of single source questionnaire data. Ideally, future studies would use longitudinal data and a more comprehensive model of antecedents and consequences of physician satisfaction.

Practical implications

By understanding sources of physician dissatisfaction, hospitals can develop appropriate interventions to minimize the adverse effects of dissatisfaction on costs, quality of care, and physician turnover.

Originality/value

This study focuses on physicians’ satisfaction with their hospital work environment, an often overlooked area in studies of the health care industry that more commonly center on patient–physician satisfaction. The current study's results provide suggestions for better hospital management and further insight into the challenges of improving physician satisfaction in the health care industry.

Details

Management Research News, vol. 32 no. 4
Type: Research Article
ISSN: 0140-9174

Keywords

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Article
Publication date: 1 November 2000

Thomas P. Loughman, Robert A. Fleck and Robin Snipes

As organizations seek to prosper in ever more complex and changing environments, they will require ever more sophisticated analysis and design tools. Current systems…

Abstract

As organizations seek to prosper in ever more complex and changing environments, they will require ever more sophisticated analysis and design tools. Current systems analysis tools function well to identify hardware and software requirements – the mostly technical elements of systems – but are less well suited to address the human component, an understanding of which is crucial to successful organizational analysis and design. The best technically designed system can easily fail when human factors are not explicitly included. The authors show how a combination of systems analysis and communication auditing methods can jointly optimize both the social and technical elements of organizations as they undergo design or business process re‐engineering. As a result of this joint optimization, the authors maintain that systems analysis tools are enriched and thereby enable system designers to explicitly include human and organizational communication factors into an information or business system. A theoretical model and implementation examples are provided.

Details

Industrial Management & Data Systems, vol. 100 no. 8
Type: Research Article
ISSN: 0263-5577

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Article
Publication date: 1 March 1995

Martin Fojt

This special “Anbar Abstracts” issue of the Leadership & Organization Development Journal is split into four sections covering abstracts under the following headings…

Abstract

This special “Anbar Abstracts” issue of the Leadership & Organization Development Journal is split into four sections covering abstracts under the following headings: Culture, Change and Intervention; Management Styles and Techniques; Leadership and Decision; Communications.

Details

Leadership & Organization Development Journal, vol. 16 no. 3
Type: Research Article
ISSN: 0143-7739

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Article
Publication date: 23 July 2020

James R. DeLisle, Terry V. Grissom and Brent Never

The purpose of this study is to explore spatiotemporal factors that affect the empirical analysis of whether crime rates in buffer areas surrounding abandoned properties…

Abstract

Purpose

The purpose of this study is to explore spatiotemporal factors that affect the empirical analysis of whether crime rates in buffer areas surrounding abandoned properties transferred to a Land Bank that differed among three regimes: before transfer, during Land Bank stewardship and after disposition and whether those differences were associated with differences in relative crime activity in the neighborhoods in which they were located.

Design/methodology/approach

This study analyzed crime incidents occurring between 2010 and 2018 in 0.1-mile buffer areas surrounding 31 abandoned properties sold by the Land Bank and their neighborhoods in which those properties were located. Using Copulas, researchers compared concordance/discordance in the buffer areas across the three regime states for each property and approximately matched time periods for associated neighborhoods.

Findings

In a substantial number of cases, the relative crime activity levels for buffer areas surrounding individual sold properties as measured by the Copulas shifted from concordant to discordant states and vice versa. Similarly, relative crime activity levels for neighborhoods shifted from concordant to discordant states across three matched regimes. In some cases, the property and neighborhood states matched, while in other cases they diverged. These cross-level interactions indicate that criminal behavioral patterns and target selection change over time and relative criminal activity. The introduction of Copulas can improve the reliability of such models over time and when and where they should be customized to add more granular insights needed by law enforcement agencies.

Research limitations/implications

The introduction of Copulas can improve the spatiotemporal reliability of the analysis of criminal activity over space and time.

Practical implications

Spatiotemporal considerations should be incorporated in setting interventions to manage criminal activity.

Social implications

This study provides support for policies supporting renovation of abandoned properties.

Originality/value

To the best of authors’ knowledge, this research is the first application of Copulas to crime impact studies. As noted, Copulas can help reduce the risk of applying intervention or enforcement programs that are no longer reliable or lack the precision provided by insights into convergent/divergent patterns of criminal activity.

Details

Journal of European Real Estate Research , vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1753-9269

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Article
Publication date: 23 March 2012

Sean Thomas

If a seller fails to deliver the correct quantity, the buyer may reject the goods in accordance with the Sale of Goods Act 1979, section 30(1). The nature of this right to…

Abstract

Purpose

If a seller fails to deliver the correct quantity, the buyer may reject the goods in accordance with the Sale of Goods Act 1979, section 30(1). The nature of this right to reject is unclear, and whether breach by short delivery will suffice to terminate the contract is also unclear. The purpose of this paper is to clarify this area of law.

Design/methodology/approach

The focus is on the combined case‐law and academic commentary on the topic of short delivery, and the broader issue of termination.

Findings

The paper suggests that breach by short delivery does terminate the contract. It suggests that the right to cure cannot provide an entirely satisfactory response for victims of short delivery. The paper also proposes a reform of the Sale of Goods Act 1979 to take this into account.

Research limitations/implications

This research mainly focused on the current legal position. Further research on the historical development of the rules on short delivery, which were crystallised in the Sale of Goods Act 1893, will provide valuable insights into this area of law.

Practical implications

The proposal for reform could have a practical benefit in terms of protecting buyers from the danger of short delivery, by providing them with a more secure remedy than what appears to be currently available.

Originality/value

To the extent of the author's knowledge, this is the first dedicated analysis of short delivery in the literature.

Details

Journal of International Trade Law and Policy, vol. 11 no. 1
Type: Research Article
ISSN: 1477-0024

Keywords

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