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Article
Publication date: 3 May 2019

To insource or outsource the sourcing? A behavioral investigation of the multi-tier sourcing decision

Sangho Chae, Benn Lawson, Thomas J. Kull and Thomas Choi

The purpose of this paper is to investigate the behavioral tendencies of supply managers when they are faced with uncertainty in making multi-tier sourcing decisions.

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Abstract

Purpose

The purpose of this paper is to investigate the behavioral tendencies of supply managers when they are faced with uncertainty in making multi-tier sourcing decisions.

Design/methodology/approach

This paper uses the literature on multi-tier supply chains and behavioral decision making to develop a theoretical framework for examining factors influencing a supply manager’s decision to retain control over sourcing in the multi-tier context. An experimental vignette methodology is used to gather data from 259 supply managers.

Findings

Results suggest that supply managers choose to exert less multi-tier control when they have high levels of interpersonal trust in the tier-1 supplier’s sales representative. This effect is accentuated by a high level of familiarity with potential lower-tier suppliers. Under high levels of familiarity with potential lower-tier suppliers, supply managers will exert greater levels of multi-tier sourcing control as the behavioral uncertainty of the tier-1 supplier increases.

Practical implications

Buying firms can enhance their understanding of supply managers’ multi-tier sourcing decision making and the potential biases associated with it. Suggestions for a more effective use of multi-tier sourcing are provided in the Discussion section.

Originality/value

Multi-tier sourcing is an increasingly important area of research, and this paper is the first to examine individual supply managers’ behavioral decision making in the multi-tier context. This paper also contributes to the outsourcing literature by investigating behavioral factors influencing the outsourcing of sourcing activities.

Details

International Journal of Operations & Production Management, vol. 39 no. 3
Type: Research Article
DOI: https://doi.org/10.1108/IJOPM-04-2018-0231
ISSN: 0144-3577

Keywords

  • Interpersonal trust
  • Multi-tier sourcing
  • Behavioural experiment
  • Sourcing strategy
  • Behavioural uncertainty

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Article
Publication date: 17 August 2020

Supplier–supplier coopetition and supply chain disruption: first-tier supplier resilience in the tetradic context

Christian F. Durach, Frank Wiengarten and Thomas Y. Choi

The present study considers disruption in the buyer–supplier–supplier triad. This triad has a common second-tier supplier as the disruption source, which gives us the…

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Abstract

Purpose

The present study considers disruption in the buyer–supplier–supplier triad. This triad has a common second-tier supplier as the disruption source, which gives us the tetradic context. The goal is to advance the knowledge on how a first-tier supplier's resilience against lower-tier disruptive events can be developed through horizontally connecting with the other first-tier supplier and how the buyer can benefit from its first-tier suppliers' resilience capability.

Design/methodology/approach

Data from 33 triads was collected and analyzed.

Findings

As predicted, coopetition between two first-tier suppliers increases the first-tier supplier's capability to be resilient to disruptive events emanating from a lower tier source. However, contrary to initial theorization, the first-tier supplier's resilience capability affects the buyer's performance during disruptive events negatively. With increasing buyer–supplier social bonds, this negative relationship can partly be alleviated.

Research limitations/implications

Analyzing resilience within a triad to a disruption in the tetradic context reveals unexpected dynamics. Individual supplier's resilience may have a negative impact on the buyer's resilience in certain disruption events.

Practical implications

The buyer can increase collective suppliers' resilience through establishing horizontal links. To prevent becoming a victim of the supplier's resilience in the event of a second-tier disruption, a buyer needs to become a member of the supplier's relational network.

Originality/value

We propose that resilience can rest with the suppliers. This observation has implications for the buyer when selecting and coordinating suppliers. Further, it considers a context beyond a triad by venturing into the tetradic context. We anticipate more studies in tetrads in future and this study can serve as a bridge.

Details

International Journal of Operations & Production Management, vol. 40 no. 7/8
Type: Research Article
DOI: https://doi.org/10.1108/IJOPM-03-2019-0224
ISSN: 0144-3577

Keywords

  • Distribution
  • Supply chain management
  • Triads
  • Supply risk
  • Tetrads

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Article
Publication date: 9 April 2020

Who and what projects have been funded by the government?: Non-governmental organisations in Hong Kong’s civic education from 1986 to 2016

Thomas Kwan-Choi Tse

This paper aims to analyse the general trend of a funding scheme of civic education over the past 30 years in terms of the number of projects and the amount of their…

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Abstract

Purpose

This paper aims to analyse the general trend of a funding scheme of civic education over the past 30 years in terms of the number of projects and the amount of their subsidies, the targeted groups, the content of the activities and the nature of the grantees.

Design/methodology/approach

Using statistical data of sponsored projects over three decades and interviews with ten informants.

Findings

There has been a shift in the concerns and priorities of these projects. Through the incentives and by setting the themes for funding, the government has regulated the civil society’s involvement with civic education and helped to fashion the officially endorsed values. But it is no longer effective to mediate state–civil society relationship and to cope with the new political scenario.

Originality/value

This paper demonstrates the changing state–civic society relationship over the years with a solid large-scale database. This study advances the knowledge about public funding projects related to citizenship education in particular and sponsorship as a means of governance in general.

Details

Social Transformations in Chinese Societies, vol. 16 no. 1
Type: Research Article
DOI: https://doi.org/10.1108/STICS-05-2019-0010
ISSN: 1871-2673

Keywords

  • Hong Kong
  • Citizenship
  • State
  • Civil society
  • Civic education

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Article
Publication date: 22 October 2019

SCM research leadership: the ranked agents and their networks

Sunil Babbar, Xenophon Koufteros, Ravi S. Behara and Christina W.Y. Wong

This study aims to examine publications of supply chain management (SCM) researchers from across the world and maps the leadership role of authors and institutions based…

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Abstract

Purpose

This study aims to examine publications of supply chain management (SCM) researchers from across the world and maps the leadership role of authors and institutions based on how prolific they are in publishing and on network measures of centrality while accounting for the quality of the outlets that they publish in. It aims to inform stakeholders on who the leading SCM scholars are, their primary areas of SCM research, their publication profiles and the nature of their networks. It also identifies and informs on the leading SCM research institutions of the world and where leadership in specific areas of SCM research is emerging from.

Design/methodology/approach

Based on SCM papers appearing in a set of seven leading journals over the 15-year period of 2001-2015, publication scores and social network analysis measures of total degree centrality and Bonacich power centrality are used to identify the highest ranked agents in SCM research overall, as well as in some specific areas of SCM research. Social network analysis is also used to examine the nature and scope of the networks of the ranked agents and where leadership in SCM research is emerging from.

Findings

Authors and institutions from the USA and UK are found to dominate much of the rankings in SCM research both by publication score and social network analysis measures of centrality. In examining the networks of the very top authors and institutions of the world, their networks are found to be more inward-looking (country-centric) than outward-looking (globally dispersed). Further, researchers in Europe and Asia alike are found to exhibit significant continental inclinations in their network formations with researchers in Europe displaying greater propensity to collaborate with their European-based counterparts and researchers in Asia with their Asian-based counterparts. Also, from among the journals, Supply Chain Management: An International Journal is found to exhibit a far more expansive global reach than any of the other journals.

Research limitations/implications

The journal set used in this study, though representative of high-quality SCM research outlets, is not exhaustive of all potential outlets that publish SCM research. Further, the measure of quality that this study assigns to the various publications is based solely on a publication score that accounts for the quality of the journals, as rated by Association of Business Schools that the papers appear in and nothing else.

Practical implications

By informing the community of stakeholders of SCM research about the top-ranked SCM authors, institutions and countries of the world, the nature of their networks, as well as what the primary areas of SCM research of the leading authors in the world are, this research provides stakeholders, including managers, researchers and students, information that is helpful to them not only because of the insights it provides but also for the gauging of potential for embedding themselves in specific networks, engaging in collaborative research with the leading agents or pursuing educational opportunities with them.

Originality/value

This research is the first of its kind to identify and rank the top SCM authors and institutions from across the world using a representative set of seven leading SCM and primary OM journals based on publication scores and social network measures of centrality. The research is also the first of its kind to identify and rank the top authors and institutions within specific areas of SCM research and to identify future research opportunities relating to aspects of collaboration and networking in research endeavors.

Details

Supply Chain Management: An International Journal, vol. 24 no. 6
Type: Research Article
DOI: https://doi.org/10.1108/SCM-11-2018-0386
ISSN: 1359-8546

Keywords

  • Research
  • Impact
  • Intellectual capital
  • Collaboration
  • Empirical study
  • Knowledge diffusion
  • Rankings
  • Supply chain management
  • Top authors
  • Top institutions
  • Leading journals
  • Research collaborations
  • Networks
  • Social network analysis
  • Rankings within specific areas of SCM research
  • Global reach

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Article
Publication date: 10 December 2019

Emerging procurement technology: data analytics and cognitive analytics

Robert Handfield, Seongkyoon Jeong and Thomas Choi

The purpose of this paper is to elucidate the emerging landscape of procurement analytics. This paper focuses on the following questions: what are the current and future…

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Abstract

Purpose

The purpose of this paper is to elucidate the emerging landscape of procurement analytics. This paper focuses on the following questions: what are the current and future state of procurement analytics?; what changes in the procurement process will be required to enable integration of analytical solutions?; and what future areas of research arise when considering the future state of procurement analytics?

Design/methodology/approach

This paper employs a qualitative approach that relies on three sources of information: executive interviews, a review of current and emerging technology platforms and a small survey of subject matter experts in the field.

Findings

The procurement analytics landscape developed in this research suggests that the authors will continue to see major shifts in the sourcing and supply chain technology environment in the next five years. However, there currently exists a low usage of advanced procurement analytics, and data integrity and quality issues are preventing significant advances in analytics. This study identifies the need for organizations to establish a coherent approach to collection and storage of trusted organizational data that build on internal sources of spend analysis and contract databases. In addition, current ad hoc approaches to capturing unstructured data must be replaced by a systematic data governance strategy. An important element for organizations in this evolution is managing change and the need to nourish an analytic culture.

Originality/value

While the majority of forward-looking research and reports merely project broad technological impact of cognitive analytics and big data, much of it does not provide specific insights into functional impacts such as the impact on procurement. The analysis of this study provides us with a clear view of the potential for business analytics and cognitive analytics to be employed in procurement processes, and contributes to development of related research topics for future study. In addition, this study suggests detailed implementation strategies of emerging procurement technologies, contributing to the existing body of the literature and industry reports.

Details

International Journal of Physical Distribution & Logistics Management, vol. 49 no. 10
Type: Research Article
DOI: https://doi.org/10.1108/IJPDLM-11-2017-0348
ISSN: 0960-0035

Keywords

  • Big data
  • Data analytics
  • Cognitive analytics
  • Procurement technology
  • Technology roadmap

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Book part
Publication date: 7 January 2019

The Influence of Acculturation and Weight-related Behaviors on Body Mass Index among Asian American Ethnic Subgroups

Chih-Chien Huang

Past studies have shown wide variation in the obesity rates of Asian American ethnic subgroups. However, whether weight-related behaviors that occur during acculturation…

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Abstract

Past studies have shown wide variation in the obesity rates of Asian American ethnic subgroups. However, whether weight-related behaviors that occur during acculturation are associated with obesity disparities among Asian American ethnic subgroups is unknown. This study examines the differences in body mass index (BMI) across Asian American ethnic subgroups and assesses how acculturation and weight-related behaviors influence these differences. The linear regression models employed in this study use data pools from 2011 to 2014 released by the California Health Interview Survey (CHIS). The sample comprises 3,248 foreign-born Asian Americans aged 18–59 years. Asian Americans who spoke fluent English had significantly lower BMIs than those who spoke poor English, but English fluency did not explain body size disparities among Asian American ethnic subgroups. Filipino Americans had the highest average BMI (25.89 kg/m2) and obesity rate (53.12%), and they were particularly prone to engage in unhealthy weight-related behaviors, such as consuming fast food, drinking soda, and engaging in sedentary lifestyles. However, weight-related behaviors did not explain their high risk of obesity compared to other Asian American ethnic subgroups. The results underscore the potential for misinterpretation when pan-ethnic labels, such as Asian American, collapse the unique experiences of different immigrant origin groups. Future research may investigate whether other factors that affect the acculturation process, such as attitudes, self-identity, beliefs, or experiences with racism and discrimination, explain obesity disparities among Asian American ethnic subgroups.

Details

Immigration and Health
Type: Book
DOI: https://doi.org/10.1108/S1057-629020190000019007
ISBN: 978-1-78743-062-4

Keywords

  • Body mass index (BMI)
  • obesity
  • Asian Americans
  • acculturation
  • weight-related behaviors
  • California Health Interview Survey (CHIS)

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Article
Publication date: 2 March 2015

Buyer-supplier embeddedness and patterns of innovation

Yusoon Kim, Thomas Y. Choi and Paul F. Skilton

The purpose of this paper is to describe different ways in which a buyer and supplier can be embedded in a dyadic relationship and how these differences influence patterns…

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Abstract

Purpose

The purpose of this paper is to describe different ways in which a buyer and supplier can be embedded in a dyadic relationship and how these differences influence patterns of inter-firm innovation activities and outcomes. Specifically, to address the relative paucity of theoretical work on how dyadic configurations influence parties’ joint innovation behavior, this study examines how different buyer-supplier embeddedness (BSE) configurations change the four choices that pertain to the levels of involvement buyers and suppliers exhibit in inter-firm innovation activities. These choices concern the processes buyers use to engage suppliers; the scope of efforts in each party; the locus of effects determining the beneficiaries; and the extent to which parties disclose private innovations within the relationship.

Design/methodology/approach

Drawing on social embeddedness literature, the authors conceptualize dyad level, BSE in two dimensions: relational and structural. The relational dimension describes the quality of relationship, while the structural dimension describes the intensity of exchanges between the parties. Together these dimensions allow the authors to map the differences in BSE configurations and provide a basis for exploring their links to inter-firm innovation patterns.

Findings

The authors demonstrate the configurational approach to the innovation patterns in inter-organizational setting. That is, the authors conclude that different configurations of BSE are likely to produce distinctive patterns of choices for inter-firm innovation activities.

Originality/value

This study applies social embeddedness perspective to conceptualize dyadic BSE. Adoption of this concept allows dimensionalizing the dyadic relationships into two distinct dyadic elements, relational, and structural dimensions. Also, the concept has rich implications for how partner firms interact and share information. The dyad’s innovation potential and patterns are considered based on the configurations of dyadic embeddedness.

Details

International Journal of Operations & Production Management, vol. 35 no. 3
Type: Research Article
DOI: https://doi.org/10.1108/IJOPM-05-2013-0251
ISSN: 0144-3577

Keywords

  • Innovation
  • Outsourcing
  • Buyer-supplier relationships
  • New product design
  • Conceptual framework

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Book part
Publication date: 24 July 2014

Service Design for Libraries: An Introduction

Mark E. de Jong

The management concept of service science (SS), and its origins in the business sector through evolving customer service expectations are explored in this chapter. It…

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Abstract

The management concept of service science (SS), and its origins in the business sector through evolving customer service expectations are explored in this chapter. It proposes the concept’s utility—indeed its emerging necessity—as an administrative requisite to meet library users’ needs. The chapter is a conceptual one addressing SS and service design (SD) approaches to building customer service systems for libraries, the why and how of implementation in libraries regardless of the community served—that is to say, the why and how of implementation in libraries regardless of the community served. The changing outlook of customers and managers regarding commercial service expectations is not disputed in the business and management literature. Extreme customer service has become a norm. However, these service expectations can and have carried over into the public and nonprofit sectors. This chapter proposes that libraries become aware of changing service norms and utilize SD methods to meet users’ needs. Quite simply, libraries that do not investigate SD methods and implement community-specific design strategies, may begin to suffer patron dissatisfaction and even lose patronage. Alternatively, libraries which do adopt SD methods, may see increases in user satisfaction and patronage. SS and design are relatively novel subdisciplines of management studies. This, however, does not belie their importance. A broad introduction of the topics for library administration and planning considerations is warranted and necessary.

Details

Advances in Librarianship
Type: Book
DOI: https://doi.org/10.1108/S0065-283020140000038003
ISBN: 978-1-78350-469-5

Keywords

  • Service design
  • service science
  • design thinking
  • customer service

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Article
Publication date: 1 April 2001

Supply chain interactions and time‐related performances: An operations management perspective

Fabrizio Salvador, Cipriano Forza, Manus Rungtusanatham and Thomas Y. Choi

Many studies claim that when an organization interacts with suppliers and with customers across the supply chain, the organization would achieve improved time…

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Abstract

Many studies claim that when an organization interacts with suppliers and with customers across the supply chain, the organization would achieve improved time performances. This claim, however, has undergone limited theoretical development, as well as subsequent systematic empirical testing. As a result, we still have incomplete understanding of the “why” (i.e. the rationale) and the “how” (i.e. the mechanisms by which) of such interaction’s impact on time performances. This study addresses these issues through both model development and empirical analyses of 164 plants. Our analyses suggest two findings. First, when an organization interacts with suppliers and with customers on quality management issues, the organization would improve its time performances indirectly as a result of complete mediation by internal practices for: quality management; low management; inter‐unit coordination; and vertical coordination. On the other hand, when an organization interacts with suppliers and with customers on materials flow management issues, the impact on time‐related performances can either be completely or partially mediated by internal practices.

Details

International Journal of Operations & Production Management, vol. 21 no. 4
Type: Research Article
DOI: https://doi.org/10.1108/01443570110381372
ISSN: 0144-3577

Keywords

  • Supply‐chain management
  • Performance
  • Surveys
  • Theory
  • Quality management
  • Operations management

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Article
Publication date: 2 February 2015

Skills in the market: an analysis of skills and qualifications for American librarians

Michalis Gerolimos, Afrodite Malliari and Pavlos Iakovidis

– The purpose of this paper is to create a profile of the modern American academic librarian through the content analysis method of job advertisements.

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Abstract

Purpose

The purpose of this paper is to create a profile of the modern American academic librarian through the content analysis method of job advertisements.

Design/methodology/approach

One hundred thirty-four advertisements were analyzed in various ways, e.g. salary, skills, qualifications, duties, followed by a multivariate analysis.

Findings

Most significant findings include the importance of communication skills for all academic librarians, the significance of the Library and Information Science (LIS) degree and that applicants should expect a salary of $40,000-60,000.

Originality/value

This paper builds on the previous studies in the field to verify that communication skills are among the most, if not the most, desired skills for a modern librarian, and that an LIS degree is still an asset.

Details

Library Review, vol. 64 no. 1/2
Type: Research Article
DOI: https://doi.org/10.1108/LR-06-2014-0063
ISSN: 0024-2535

Keywords

  • Academic libraries
  • Multivariate analysis
  • Librarians
  • Skills
  • Content analysis
  • Qualifications

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