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1 – 10 of over 16000Christopher J. Bamber, John M. Sharp and Pavel Castka
This paper discusses the significant role of the maintenance function in an integrated management system and discusses how the efforts of maintenance management can contribute a…
Abstract
This paper discusses the significant role of the maintenance function in an integrated management system and discusses how the efforts of maintenance management can contribute a value added perspective to the third party assessment process. Due to global competitiveness, businesses are now trading internationally and are expected to have management systems certified through a third party to international standards enhancing customer‐supplier relationships and stakeholder perceptions. This paper discusses several international standards such as ISO 9001:2000 Quality Management Systems standard, ISO 14001:1996 Environmental Management Systems standard and the internationally developed British Standards Institute OHSAS 18001 Health and Safety Management specification and how they might affect maintenance organisations in the future.
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Madelyn Rose Sanfilippo, Noah Apthorpe, Karoline Brehm and Yan Shvartzshnaider
This paper aims to address research gaps around third party data flows in education by investigating governance practices in higher education with respect to learning management…
Abstract
Purpose
This paper aims to address research gaps around third party data flows in education by investigating governance practices in higher education with respect to learning management system (LMS) ecosystems. The authors answer the following research questions: how are LMS and plugins/learning tools interoperability (LTI) governed at higher education institutions? Who is responsible for data governance activities around LMS? What is the current state of governance over LMS? What is the current state of governance over LMS plugins, LTI, etc.? What governance issues are unresolved in this domain? How are issues of privacy and governance regarding LMS and plugins/LTIs documented or communicated to the public and/or community members?
Design/methodology/approach
This study involved three components: (1) An online questionnaire about LMS, plugin and LTI governance practices from information technology professionals at seven universities in the USA (n = 4) and Canada (n = 3). The responses from these individuals helped us frame and design the interview schedule. (2) A review of public data from 112 universities about LMS plugin and LTI governance. Eighteen of these universities provide additional documentation, which we analyze in further depth. (3) A series of extensive interviews with 25 university data governance officers with responsibilities for LMS, plugin and/or LTI governance, representing 14 different universities.
Findings
The results indicate a portrait of fragmented and unobtrusive, unnoticed student information flows to third parties. From coordination problems on individual college campuses to disparate distributions of authority across campuses, as well as from significant data collection via individual LTIs to a shared problem of scope across many LTIs, the authors see that increased and intentional governance is needed to improve the state of student privacy and provide transparency in the complex environment around LMSs. Yet, the authors also see that there are logical paths forward based on successful governance and leveraging existing collaborative networks among data governance professionals in higher education.
Originality/value
Substantial prior work has examined issues of privacy in the education context, although little research has directly examined higher education institutions’ governance practices of LMS, plugin and LTI ecosystems. The tight integration of first and third-party tools in this ecosystem raises concerns that student data may be accessed and shared without sufficient transparency or oversight and in violation of established education privacy norms. However, these technologies and the university governance practices that could check inappropriate data handling remain under-scrutinized. This paper addresses this gap by investigating the governance practices of higher education institutions with respect to LMS ecosystems.
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Examines the principle and details of BS 5750 accreditation in thecontext of professional firms. Discusses the three parts of BS 5750:design manufacture and installation…
Abstract
Examines the principle and details of BS 5750 accreditation in the context of professional firms. Discusses the three parts of BS 5750: design manufacture and installation, manufacture and installation, and final inspection and test, as well as the assessment options, documentation, and implementation. Concludes that the cost of quality assurance is increasingly worthwhile in a competitive and litigious age.
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Evelyne Vanpoucke and Robert D. Klassen
Forced labour is one of the most exploitative practices in supply chains, generating serious human right abuses. The authors seek to understand how relationships for reducing…
Abstract
Purpose
Forced labour is one of the most exploitative practices in supply chains, generating serious human right abuses. The authors seek to understand how relationships for reducing forced labour are influenced by institutional logics. The emerging supply chain efforts of social enterprises offer particularly intriguing approaches, as their social mission can spur creative new approaches and reshape widely adopted management practices.
Design/methodology/approach
The authors study supplier relationships in the smartphone industry and compare the evolving practices of two cases: the first, a growing novel social enterprise; and the second, a high-profile commercial firm that has adopted a progressive role in combating forced labour.
Findings
The underlying institutional logic influenced each firm's willingness to act beyond its direct suppliers and to collaborate in flexible ways that create systematic change. Moreover, while both focal firms had clear, well-documented procedures related to forced labour, the integration, rather than decoupling, of forced labour and general supply chain policies provided a more effective way to reduce the risks of forced labour in social enterprises.
Research limitations/implications
As authors’ comparative case study approach may lack generalizability, future research is needed to broadly test their propositions.
Practical implications
The paper identifies preconditions in terms of institutional logics to successfully reduce the risk of forced labour in supply chains.
Originality/value
This paper discusses how social enterprises can provide a learning laboratory that enables commercial firms to identify options for supplier relationship improvement.
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Shobod Deba Nath and Gabriel Eweje
The purpose of this study is to examine how multi-tier suppliers respond to the institutional pressures for the implementation of sustainable supply management (SSM) practices in…
Abstract
Purpose
The purpose of this study is to examine how multi-tier suppliers respond to the institutional pressures for the implementation of sustainable supply management (SSM) practices in supply chains, and what institutional logics allow them to do so.
Design/methodology/approach
This study employs a qualitative research design, drawing on data from semi-structured interviews with 46 owners and managers of multi-tier suppliers and 18 key informants of diverse stakeholders. Following an abductive approach, institutional theory conceptually guides the analytical iteration processes between theory and interview data.
Findings
The findings demonstrate two kinds of thematic responses to institutional pressures – coupling (good side) and decoupling (dark side) of the supply chain – used by the factory management of multi-tier suppliers. This paper also identifies multiple institutional logics – market-led logic, values-led logic and holistic sustainability logic – that are perceived to conflict (trade-offs) and complement (synergies) the SSM implementation.
Research limitations/implications
By investigating the perspectives of the factory management of upstream apparel suppliers, this study enhances the understanding of the connection between (de)coupling responses and institutional logics inside the multi-tier supplier firms. Further research would be required to include more downstream tiers including the ultimate users.
Practical implications
The findings may be of particular attention to brand-owning apparel retailers, industry leaders and policymakers who are seeking to understand multi-tier suppliers' challenges, conflicts and (de)coupling responses, and become aware of how they can be dealt with.
Originality/value
This study contributes to and expands the embryonic research stream of sustainable multi-tier supply chain management by connecting it to the wider application of institutional theory.
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Jaideep Motwani, Ashok Kumar and Chun Hung Cheng
Technical specifications may not in themselves guarantee that a customer’s requirements will be consistently met, if there happen to be any deficiencies in the specifications or…
Abstract
Technical specifications may not in themselves guarantee that a customer’s requirements will be consistently met, if there happen to be any deficiencies in the specifications or in the organizational system designed to produce the product or service. It was in this context that the International Organization for Standardization (ISO) started its work on quality standardization. Offers an overview of the key concepts underlying the quality management and quality assurance standards that have come to be known as the “ISO 9000 series”. Presents the main themes of the ISO 9000 literature followed by a case study of a large manufacturing organization that has recently achieved the ISO 9000 certification. Explains the eight‐step process used by the company to achieve its registration. Although the certification process was lengthy and the documentation extensive, ISO can help the company gain substantial operational and financial benefits.
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The purpose of this paper is to present an approach for guiding the evolution of a corporate sustainability performance measurement system (SPMS).
Abstract
Purpose
The purpose of this paper is to present an approach for guiding the evolution of a corporate sustainability performance measurement system (SPMS).
Design/methodology/approach
A review of published literature highlights the need for further research on the evolution of corporate SPMSs. Building on existing research, the paper presents a three‐phase approach for structuring the evolution of a corporate SPMS: planning for an assessment of an SPMS; conducting an assessment; and following up on the results of the assessment. Key issues that must be addressed in each phase are highlighted and discussed.
Findings
The approach presented in the paper will help guide decision‐makers through the process of reviewing and updating their corporate SPMS. The guidelines will provide needed insight into the challenges and opportunities associated with the evolution of a corporate SPMS.
Research limitations/implications
The approach presented in the paper is a conceptual model. Opportunities for further research are highlighted in the paper.
Originality/value
The paper focuses attention on the frequently overlooked process of reviewing and updating a corporate SPMS. The paper offers practical guidance, including an extensive set of assessment questions, related to the evolution of a corporate SPMS. The paper will be of interest to both practitioners and researchers in corporate sustainability performance measurement.
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Tingting Li, Mohd Zamre Mohd Zahir and Hasani Mohd Ali
This study aims to make some contribution to the process of corporate compliance governance in China.
Abstract
Purpose
This study aims to make some contribution to the process of corporate compliance governance in China.
Design/methodology/approach
This paper adopts qualitative method, literature research, case analysis and comparative methods to explore the Chinese compliance governance model in the field of collusive bidding crimes.
Findings
In the process of criminal prosecution of enterprises suspected of committing crimes, the judicial authorities should promote the restoration of normal production and operation of corporate enterprises by promoting the construction of corporate compliance, which is conducive to solving the difficult problem of attribution of collusive bidding crimes. In addition, corporate compliance under prosecutorial supervision is also conducive to optimizing the regulatory path of collusive bidding and achieving more effective prevention and control of unit crimes in the mode of co-regulation between the state and corporate.
Originality/value
Compliance governance corporate crime is at a nascent stage in China, and this study seeks to provide some reference for future compliance review governance in China through the analysis of specific business crime cases.
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Chiara Campailla, Andrea Martini, Federico Minini and Marco Sartor
The new standard ISO 45001 is expected to give a significant boost to the growth of the number of companies that have adopted and certified an occupational health and safety (OHS…
Abstract
The new standard ISO 45001 is expected to give a significant boost to the growth of the number of companies that have adopted and certified an occupational health and safety (OHS) management system. The structure of the new standard reflects the Annex SL, thus facilitating the organizations in aligning and integrating their management systems. The requirements of the standard lead companies, across the Deming Cycle, to the continual improvement of OHS performance starting from the essential process of leadership and commitment, through the implementation of the key processes of planning (context analysis, risk assessment, operational planning, and control), of the support processes (communication and participation, competence and awareness of resources, and documentation management) and, finally, the processes of performance evaluation (monitoring, auditing, and management review). The advantages are a full control of compliance obligations, a significant reduction in the injury indexes, a reduction in the associated costs, and an improvement in corporate image.
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Proposes that while many companies claim a commitment to quality, few can withstand serious examinination and suggests the solution is to assure quality by third‐party endorsement…
Abstract
Proposes that while many companies claim a commitment to quality, few can withstand serious examinination and suggests the solution is to assure quality by third‐party endorsement of an initial and continuous commitment to quality in every detail. Argues that certification of quality systems is a crucial building block that is needed before quality can be seen to be a meaningful competitive advantage. Concludes that in the Single European Market, quality system certification will become more important than ever and examines the steps towards a common European set of benchmarks.
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