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Article
Publication date: 11 July 2016

Prakash Bhattarai

This study aims to explore the conditions that lead to the occurrence of third-party interveners’ coordination in conflict resolution efforts.

1517

Abstract

Purpose

This study aims to explore the conditions that lead to the occurrence of third-party interveners’ coordination in conflict resolution efforts.

Design/methodology/approach

The studied theme is elaborated by means of an analysis of two case studies: the Maoist armed conflict of Nepal and the Moro conflict of the Philippines. Importantly, this study solicits the views of third-party practitioners and other relevant stakeholders in the field and attempts to demonstrate how they perceive key issues in third-party coordination.

Findings

Third-party coordination is a contingent process, with varying needs and relevance in different phases and types of conflict. The escalation of violence, issues of international concern such as human rights and the homogeneity of interveners are other core elements that have often played a key role in third-party coordination.

Research limitations/implications

In the existing literature, there are no such indicator-based explanations regarding the occurrence of third-party coordination; thus, the findings of this research on this particular theme are well-developed and better conceptualized than what has been discussed in the literature to date.

Practical implications

The analysis undertaken in this study can contribute to the design of better policies and strategies for third-party coordination.

Originality/value

This study is based on in-depth interviews and interactions with a diverse range of third-party practitioners and other stakeholders working in real-world conflicts, who have perhaps the best understanding of various dimensions of third-party coordination. No previous research has been conducted on this particular theme by incorporating direct interaction with a wide range of interveners from two distinct conflict contexts.

Details

International Journal of Conflict Management, vol. 27 no. 3
Type: Research Article
ISSN: 1044-4068

Keywords

Article
Publication date: 5 September 2020

Sam Middlemiss

This paper aims to summarise current law dealing with third party harassment in workplaces in the UK and make recommendations for improving law.

Abstract

Purpose

This paper aims to summarise current law dealing with third party harassment in workplaces in the UK and make recommendations for improving law.

Design/methodology/approach

Review of case law, articles etc.

Findings

It is found that the current law is inadequate and unclear, and in dire need of reform.

Research limitations/implications

This research study will be useful for trade unions and employers and employees and workers.

Practical implications

This study supports the cause of reform of the law.

Originality/value

To the best of the author’s knowledge, this study is an original piece of work.

Details

International Journal of Law and Management, vol. 63 no. 1
Type: Research Article
ISSN: 1754-243X

Keywords

Article
Publication date: 15 March 2024

Nan Feng, Lei Zhang, Xin Liu and Jing Xie

With the development of digitalization and interconnection, there is a growing need for enterprise customers to ensure the compatibility of the third-party components they are…

Abstract

Purpose

With the development of digitalization and interconnection, there is a growing need for enterprise customers to ensure the compatibility of the third-party components they are using in the manufacturing process, thus raising the integration requirements for the Industrial Internet platform and its third-party developers. Therefore, our study investigates the optimal integration decision of the Industrial Internet platform while considering its access price, the integration cost, and the net utility derived by enterprise customers from the third-party components.

Design/methodology/approach

We model a two-sided Industrial Internet platform that connects customers on the demand side to the developers on the supply side. We then explore the integration decision of the Industrial Internet platform and its important factors by solving the optimal profit function.

Findings

First, despite the high integration cost of third-party developers, the platform still chooses to integrate when enterprise customers derive high utility from the third-party components. Second, due to the compatibility effect, charging the enterprise customers a higher price may reduce the platform profits when these customers derive low utility from the third-party components. Third, the platform profits will increase along with the integration cost of third-party developers when it is low in the case where enterprise customers derive low utility from third-party components.

Originality/value

Our findings offer insightful takeaways for the Industrial Internet platform when making integration decisions.

Details

Industrial Management & Data Systems, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0263-5577

Keywords

Article
Publication date: 25 January 2024

Süleyman Çelik, Öznur Özkan Tektaş and Bahtışen Kavak

Service failures usually occur in front of third-party customers. Third-party customers react emotionally and behaviorally to service failure and recovery efforts aimed at focal…

Abstract

Purpose

Service failures usually occur in front of third-party customers. Third-party customers react emotionally and behaviorally to service failure and recovery efforts aimed at focal customers. However, there is a gap in the literature on how third-party customers react to a service failures incident and a recovery over another customer, depending on how socially close or distant they are from. This study investigates the effect of third-party customers' emotions on consumer forgiveness, negative word-of-mouth (WoM) and repatronage intentions in the service recovery process by comparing close and distant third-party customers.

Design/methodology/approach

This study utilizes a 2 (social distance to the focal customer: close, distant) × 2 (service recovery: yes, no) between-subjects design. The authors used a scenario-based experiment to test the proposed hypotheses. A total of 576 respondents were involved in the study.

Findings

The results from the authors' scenario-based experimental study show that positive and negative emotions felt by distant third-party customers are higher than those of close third-party customers. In addition, the effect of positive emotions on customer forgiveness is more substantial for distant third-party customers. Third, moderated-mediation analysis indicates that social distance has a moderator effect only on the relationship between positive emotions and customer forgiveness.

Originality/value

This study contributes to the service literature by comparing socially close and socially distant third-party customers' reactions to service failure and recovery attempts.

Details

Journal of Service Theory and Practice, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2055-6225

Keywords

Article
Publication date: 1 March 1992

Donald E. Conlon and William H. Ross

In a simulated organizational conflict, concession behavior by a negotiator's opponent was manipulated to examine how subsequent third party intervention would influence…

Abstract

In a simulated organizational conflict, concession behavior by a negotiator's opponent was manipulated to examine how subsequent third party intervention would influence negotiator perceptions of process control, decision control, distributive justice, and the third party. Negotiators whose opponents made large concessions reciprocated by also making large concessions, suggesting a high level of movement toward agreement by the disputants; subjects whose opponents made few concessions reciprocated in kind, resulting in little movement toward agreement. Third parties, however, imposed outcomes on all negotiators prior to negotiated agreements. Perceptions of decision control, distributive justice, and the necessity of third party intervention were influenced by whether disputants were close to reaching an agreement on their own or not. Outcome imposed by the third party influenced almost all measures. The study suggests that behavior by the disputants (in the form of movement toward agreement), and not just behavior by the third party, can influence ratings of both procedures and outcomes.

Details

International Journal of Conflict Management, vol. 3 no. 3
Type: Research Article
ISSN: 1044-4068

Article
Publication date: 12 October 2015

Elvira Bobekova

This paper aims to fill the gaps by conducting the first large n study examining the role of third parties in the emergence of river agreements in Asia and Africa during the time…

Abstract

Purpose

This paper aims to fill the gaps by conducting the first large n study examining the role of third parties in the emergence of river agreements in Asia and Africa during the time period 1948-2007. There is a growing literature on what explains agreements in river disputes. However, beyond individual case analysis, little systematic study has been done on the role of third parties in settling river disputes through agreement, in particular on the regions that are mostly affected by the global climate change.

Design/methodology/approach

Through utilising new data on the role of third parties in river disputes, this study shows that third party involvement in the conflict management of river disputes increases the likelihood of reaching river agreements.

Findings

The findings suggest that third parties use both diplomatic and economic means to increase the likelihood of emergence of river agreements, and both strategies are equally important to induce formalised cooperation.

Research limitations/implications

Yet the present study covers only two regions, and it does not delve into a discussion of the conditions under which third party interventions are successful. Rather, these are aspects that need to be explored in the future.

Practical implications

Given the current uncertainty around security challenges resulting from climate change, and with predictions of future water wars, this research contributes to the understanding how to peacefully manage current and potential conflicts around transboundary waters.

Originality/value

This study is the first large n study examining the role of third parties in the emergence of river agreements in Asia and Africa.

Details

International Journal of Conflict Management, vol. 26 no. 4
Type: Research Article
ISSN: 1044-4068

Keywords

Article
Publication date: 1 November 2000

Carl Pacini, William Hillison and David Sinason

Examines the legal environment of the UK, Canada, Australia, New Zealand and the USA with respect to auditor liability. Provides an understanding of the legal risks to accountants…

3952

Abstract

Examines the legal environment of the UK, Canada, Australia, New Zealand and the USA with respect to auditor liability. Provides an understanding of the legal risks to accountants associated with thirdparty uses of audited financial statements by contrasting accounting liability for negligent misrepresentation in various US settings with those of the four other nations. Liability pressure has been very acute and litigation in the five countries has increased. Evidence supports a trend towards limiting thirdparty liability to accountants.

Details

Managerial Auditing Journal, vol. 15 no. 8
Type: Research Article
ISSN: 0268-6902

Keywords

Article
Publication date: 5 January 2015

Miia Martinsuo and Rami Sariola

The purpose of this paper is to increase understanding on the emergence of mutually beneficial relationships between component suppliers and third parties in projects, and their…

1018

Abstract

Purpose

The purpose of this paper is to increase understanding on the emergence of mutually beneficial relationships between component suppliers and third parties in projects, and their interaction practices in the project and potential new services.

Design/methodology/approach

A qualitative, exploratory research strategy is employed in the context of construction projects, with construction component manufacturers as the focal component suppliers. In total 22 interviews were conducted with structural engineers and architects as relevant third parties, to discover the specifics of component suppliers’ third-party relationship development in construction projects.

Findings

The results show the crucial role of third parties in the constructor’s and customer’s decision-making process, and various ways for component suppliers to develop the relationship toward the third parties. The results offer important knowledge about the cooperation between construction component suppliers and third parties and means to increase the centrality of component suppliers in the project network.

Research limitations/implications

The research was delimited to structural engineers and architects as third parties in construction projects in one country. Further research is encouraged on third-party cooperation in other kinds of project networks, other kinds of third parties, and the various forms of triadic cooperation in project networks.

Practical implications

The results encourage component suppliers to take a proactive approach in developing relationships with third parties, when strengthening their network position. The paper introduces practical ways in which component suppliers may take action toward generating powerful main contractor-supplier-third-party triads.

Originality/value

Limited research attention has been directed at third parties and triadic cooperation in project networks. This paper offers important knowledge about the relationship between component suppliers and third parties, particularly in terms of third parties’ expectations and practical initiatives to enhance the relationships.

Details

International Journal of Managing Projects in Business, vol. 8 no. 1
Type: Research Article
ISSN: 1753-8378

Keywords

Article
Publication date: 22 February 2008

Dwane H. Dean and Jane M. Lang

The purpose of this paper is to investigate a relatively new signal of service quality, thirdparty evaluation of a service brand.

3266

Abstract

Purpose

The purpose of this paper is to investigate a relatively new signal of service quality, thirdparty evaluation of a service brand.

Design/methodology/approach

The meaning of the thirdparty signal to consumers was studied and the thirdparty signal was compared with two other signals, word‐of‐mouth communication about a service brand and popularity of a service brand, for the ability to influence anticipated satisfaction with a homeowners' insurance product.The three signals appeared as factors in two experiments. The factor levels were favorable, absent, or unfavorable.

Findings

All three signals exhibited significant main effects. Of the three signals, thirdparty evaluation accounted for the greatest proportion of variance in the dependent variable, and this signal also had the strongest negativity effect. Also, a significant two‐way ordinal interaction was found between word‐of‐mouth communication and thirdparty evaluation. The boosting effect of a favorable versus an unfavorable word‐of‐mouth communication was less in the presence of a favorable thirdparty evaluation than in the circumstance where the two signals conflicted.

Research limitations/implications

Quality signals other than those under study were excluded from stimuli in this investigation. The ability to generalize the findings of this study to the real world is limited by the fact that the effects of other quality signals (brand, price, etc.) on the three signals studied are unclear.

Originality/value

This study strongly suggests that thirdparty evaluation is perceived as a product quality signal by consumers. Incorporating a favorable thirdparty signal into advertising may allay consumer uncertainty of service quality and increase the likelihood of service brand purchase.

Details

Journal of Services Marketing, vol. 22 no. 1
Type: Research Article
ISSN: 0887-6045

Keywords

Article
Publication date: 12 August 2021

Innocentina-Marie Obi, Katalien Bollen, Hillie Aaldering and Martin Claes Euwema

The present study investigates the relationship between servant and authoritarian leadership, and leaders’ third-party conflict behaviors in followers’ conflicts, thereby…

1207

Abstract

Purpose

The present study investigates the relationship between servant and authoritarian leadership, and leaders’ third-party conflict behaviors in followers’ conflicts, thereby contributing to integrating knowledge on leadership styles and leaders’ third-party conflict behaviors. This study aims to investigate leadership and conflict management in a context hardly studied: local religious communities or convents within a female religious organization.

Design/methodology/approach

The authors collected quantitative survey data from 453 religious sisters, measuring their perception of leaders’ behaviors. These religious sisters live in local religious communities within a Catholic Women Religious Institute based in Nigeria (West Africa) and in other countries across the globe.

Findings

Results show that servant leadership relates positively to leaders’ third-party problem-solving behavior and negatively to leaders’ avoiding and forcing. Moreover, authoritarian leadership relates positively to leaders’ third-party avoiding and forcing behaviors.

Originality/value

This study expands theory development and practices on leadership and leaders’ third-party conflict behaviors. The authors associate servant and authoritarian leadership with leaders’ third-party conflict behaviors: avoiding, forcing and problem-solving, in followers’ conflicts. The authors offer practical recommendations for religious leaders on servant leadership and leaders’ third-party conflict behaviors.

Details

International Journal of Conflict Management, vol. 32 no. 5
Type: Research Article
ISSN: 1044-4068

Keywords

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