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Article

This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/09600039210022574. When citing…

Abstract

This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/09600039210022574. When citing the article, please cite: Dale S. Rogers, Patricia J. Daugherty, Theodore P. Stank, (1992), “Enhancing Service Responsiveness: The Strategic Potential of EDI”, International Journal of Physical Distribution & Logistics Management, Vol. 22 Iss: 8, pp. 15 - 20.

Details

Logistics Information Management, vol. 6 no. 3
Type: Research Article
ISSN: 0957-6053

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Article

Daniel A. Pellathy, Joonhwan In, Diane A. Mollenkopf and Theodore P. Stank

The purpose of this paper is to illustrate how a systematic application of middle-range theorizing, which pays particular attention to contexts and mechanisms, can be used…

Abstract

Purpose

The purpose of this paper is to illustrate how a systematic application of middle-range theorizing, which pays particular attention to contexts and mechanisms, can be used to extend current knowledge on logistics customer service (LCS) in a number of critical areas.

Design/methodology/approach

The paper applies Stank et al.’s (2017) framework for middle-ranging theorizing in logistics to develop a research framework and agenda that can guide future LCS research. Results are generated through a review of the LCS literature and an application of the main concepts of middle-range theorizing.

Findings

The paper outlines opportunities for middle-range research that would extend LCS knowledge in the areas of human and behavioral factors, time-based competition, supply chain complexity, and digitization and technological innovation.

Research limitations/implications

Describing the main characteristics of middle-range theorizing and how middle-range theorizing can be fruitfully applied to LCS research should help to stimulate new knowledge creation in this important area of supply chain logistics management.

Practical implications

By focusing on why and when questions, middle-range theorizing engages with the practical realities of LCS that interest managers and students. Middle-range theorizing moves researchers toward developing a detailed understanding of what actually has to change in order for desired LCS-related outcomes to occur and the contextual factors likely impacting the change process. The paper should, therefore, allow managers to better translate LCS theory into action.

Originality/value

Middle-range theorizing remains new to the supply chain logistics field. The application of middle-range theorizing to LCS research, and logistics research more generally, demands new perspectives on established relationships with the potential to drive original research in areas most relevant to managers.

Details

International Journal of Physical Distribution & Logistics Management, vol. 48 no. 1
Type: Research Article
ISSN: 0960-0035

Keywords

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Article

Dale S. Rogers, Patricia J. Daugherty and Theodore P. Stank

Reports a recent survey of warehousing firms which examined theextent of involvement in electronic data interchange (EDI) and theimpact which EDI has had on the firms…

Abstract

Reports a recent survey of warehousing firms which examined the extent of involvement in electronic data interchange (EDI) and the impact which EDI has had on the firms′ operations and service capabilities. Warehousing firms providing EDI services to their customers were found to be better able to accommodate selected customers′ requests than firms not providing EDI services. Additionally, the firms providing EDI service were offering more services to their customers than firms not providing EDI service. Based on the research results, EDI firms appear to be more flexible and more responsive to customer requests. EDI offers significant potential for helping firms to gain competitive advantage and enhance customer responsiveness.

Details

International Journal of Physical Distribution & Logistics Management, vol. 22 no. 8
Type: Research Article
ISSN: 0960-0035

Keywords

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Article

Theodore P. Stank and Thomas J. Goldsby

There has been little conceptual work that comprehensively examines the changing role of the corporate transportation function in the modern business environment…

Abstract

There has been little conceptual work that comprehensively examines the changing role of the corporate transportation function in the modern business environment. Successful managers today require a broad view of transportation management’s role and responsibilities in an integrated supply chain. This paper clarifies the major transportation decision areas and introduces a framework that positions corporate transportation management within the overall integrated supply chain environment. The framework portrays initial transportation decisions as strategic, long‐term decisions that focus on the overall supply chain transportation system. Once decisions are understood at this level, the decision‐making scope becomes increasingly tactical in nature, focusing on operations that implement the overall system decisions.

Details

Supply Chain Management: An International Journal, vol. 5 no. 2
Type: Research Article
ISSN: 1359-8546

Keywords

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Article

Robert G. House and Theodore P. Stank

Highlights insights gained from five years of operating experience in a logistics partnership between a large US retailer and a provider of international logistical…

Abstract

Highlights insights gained from five years of operating experience in a logistics partnership between a large US retailer and a provider of international logistical service. The insights gained from this partnership show that a third‐party logistics provider can help a firm achieve substantial results. The path to achieving these results is not without its difficulties, but many of these problems can be anticipated and appropriate actions taken to minimize their disruption. Establishing a measurement system that allows easy and integrated reporting of the status of the enterprise is essential if real progress is to be made in a logistics partnership. An extensive formal and informal communication strategy is essential to address the issues arising from the difficulty of combining two different organizational cultures. Finally, this partnership has shown that if the rewards for both partners are real, tangible, and substantial the partnership can endure.

Details

Supply Chain Management: An International Journal, vol. 6 no. 1
Type: Research Article
ISSN: 1359-8546

Keywords

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Article

Theodore P. Stank, Patricia J. Daugherty and Chad W. Autry

Automatic replenishment systems that restock inventory based on actual demand triggers rather than relying on long‐range forecasts and layers of safety stock have been…

Abstract

Automatic replenishment systems that restock inventory based on actual demand triggers rather than relying on long‐range forecasts and layers of safety stock have been implemented in a great number of firms in recent years. Now these same firms are taking supply chain cooperation to another level through involvement in collaborative planning/forecasting/replenishment (CPFR). The results of a recent survey assessing current levels of involvement in cross‐organizational collaboration among firms utilizing automatic inventory replenishment are presented. The results provide strong support for positive associations between high levels of CPFR and implementation of operating process change and information system capabilities. Results supported only a very weak association between CPFR and effectiveness in achieving operational performance goals.

Details

Supply Chain Management: An International Journal, vol. 4 no. 2
Type: Research Article
ISSN: 1359-8546

Keywords

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Article

C. Clifford Defee, Theodore P. (Ted) Stank and Terry Esper

The purpose of this paper is to develop the concepts of supply chain leadership (SCL) and supply chain followership (SCF) from the literature, and propose a theory of…

Abstract

Purpose

The purpose of this paper is to develop the concepts of supply chain leadership (SCL) and supply chain followership (SCF) from the literature, and propose a theory of leadership in supply chains using a strategy‐structure‐performance theory framework.

Design/methodology/approach

Constructs are defined and valid and reliable scales are developed for SCL, SCF, and three structural elements (information availability, communication, and rewards). Proposed SCL and SCF theoretical relationships are tested using data collected from an interactive simulation and analyzed using structural equation modeling.

Findings

Transformational SCL and SCF are inter‐related constructs that can be linked to the creation of the three forms of supply chain structure examined in this research to varying degrees. A finding of significance is that supply chain follower organizations may actually have greater influence over operational performance than the supply chain leader.

Research limitations/implications

This research presents an initial test of supply chain‐related constructs not tested in previous research. These represent significant organizational constructs that may benefit future supply chain research efforts.

Practical implications

Transformational supply chain behaviors of leaders and followers can be perceived and measured. Managers may utilize this knowledge to better understand the type of supply chain relationships their organization should most effectively pursue.

Originality/value

The paper introduces the concepts of SCL and SCF and empirically tests these concepts and the structural constructs of information availability, communication, and rewards.

Details

International Journal of Physical Distribution & Logistics Management, vol. 40 no. 10
Type: Research Article
ISSN: 0960-0035

Keywords

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Article

Theodore P. Stank, Patricia J. Daugherty and Alexander E. Ellinger

Functional areas within a firm must effectively interact and work together to plan, coordinate, and implement strategic initiatives. Interfunctional integration is…

Abstract

Functional areas within a firm must effectively interact and work together to plan, coordinate, and implement strategic initiatives. Interfunctional integration is believed to be directly related to a firm's competitiveness and profitability. The current research was undertaken to gain a greater understanding of the association between interdepartmental integration and performance. Results of a recent survey examining the marketing/logistics interface are reported. Analysis provided support for positive associations between the frequency of collaborative integration between marketing and logistics departments and logistics managers' perceptions of the effectiveness of the relationship between departments, as well as, departmental performance relative to competitors.

Details

The International Journal of Logistics Management, vol. 10 no. 1
Type: Research Article
ISSN: 0957-4093

Keywords

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Article

Theodore P. Stank, Patricia J. Daugherty and Alexander E. Ellinger

The impact of information exchange on suppliers' performance is investigated in the context of trade relationships formed between manufacturers and third party providers…

Abstract

The impact of information exchange on suppliers' performance is investigated in the context of trade relationships formed between manufacturers and third party providers of international logistics services. A conceptual model that predicts the important linkages among information exchange, responsiveness and performance is introduced and tested. The research shows that information exchange positively affects customers' perceptions of third party logistics providers' performance; information exchange also positively affects logistics providers' service responsiveness; and logistics provider responsiveness affects customers' perceptions of the providers' performance. These linkages provide a fuller understanding of why and how information exchange influences manufacturers' perceptions of the performance of third party logistics providers. Logistics providers that used information obtained from trading partners to develop more responsive operations were viewed as better performers.

Details

The International Journal of Logistics Management, vol. 7 no. 2
Type: Research Article
ISSN: 0957-4093

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Article

C. Clifford Defee and Theodore P. Stank

The paper extends a central paradigm of the strategy literature to the supply chain environment to foster a better understanding of the elements characterizing strategic…

Abstract

Purpose

The paper extends a central paradigm of the strategy literature to the supply chain environment to foster a better understanding of the elements characterizing strategic decisions that lead to supply chain structural development and performance.

Design/methodology/approach

Strategic literature is reviewed to provide a fuller explanation of the strategy‐structure‐performance (SSP) research stream. SSP foundational principles are linked to supply chain management concepts, and synthesized into an explanatory framework. Propositions for future research are presented based upon the framework.

Findings

An iterative relationship among internal firm strategy, structure, and performance measurement systems is indicated, implying that firm supply chain strategy should be complementary with that of supply chain partners.

Research limitations/implications

The paper presents a content analysis of existing research and a conceptual framework emerging from it. No data were collected nor were research propositions tested.

Practical implications

The primary implication is “know your supply chain partners”. Do their strategies mesh – either as consistent or complementary – to your own firm's supply chain strategy? Strategic alignment is a necessary precursor to deployment of an effective supply chain structure.

Originality/value

The paper shows that SSP theory can be extended beyond the firm to the complex supply chain environment.

Details

The International Journal of Logistics Management, vol. 16 no. 1
Type: Research Article
ISSN: 0957-4093

Keywords

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