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Aim to the limitations of grey relational analysis of interval grey number, based on the generalized greyness of interval grey number, this paper tries to construct a grey angle cosine relational degree model from the perspective of proximity and similarity.

Firstly, the algorithms of the generalized greyness of interval grey number and interval grey number vector are given, and its properties are analyzed. Then, based on the grey relational theory, the grey angle cosine relational model is proposed based on the generalized greyness of interval grey number, and the relationship between the classical cosine similarity model and the grey angle cosine relational model is analyzed. Finally, the validity of the model in this paper is illustrated by the calculation examples and an application example of related factor analysis of maize yield.

The results show that the grey angle cosine relational degree model has strict theoretical basis, convenient calculation and is easy to program, which can not only fully utilize the information of interval grey numbers but also overcome the shortcomings of greyness relational degree model. The grey angle cosine relational degree is an extended form of cosine similarity degree of real numbers. The calculation examples and the related factor analysis of maize yield show that the model proposed in this paper is feasible and valid.

The research results not only further enrich the grey system theory and method but also provide a basis for the grey relational analysis of the sequences in which the interval grey numbers coexist with the real numbers.

The paper succeeds in realizing the algorithms of the generalized greyness of interval grey number and interval grey number vector, and the grey angle cosine relational degree, which provide a new method for grey relational analysis.

Competition in the banking sector is more complex than in the past, and survival has become more difficult than before. The purpose of this paper is to propose a grey methodology for evaluating, clustering and ranking the performance of bank branches with imprecise and uncertain data in order to determine the relative status of each branch.

In this study, the two-stage data envelopment analysis model with grey data is applied to assess the efficiency of bank branches in terms of operations. The result of grey two-stage data envelopment analysis model is a grey number as efficiency value of each branch. In the following, the branches are classified into three grey categories of performance by grey clustering method, and the complete grey ranking of branches are performed using “minimax regret-based approach” and “whitening value rating”.

The results show that after grey clustering of 22 branches based on grey efficiency value obtained from the grey two-stage DEA model, 6 branches are assigned to “excellent” class, 4 branches to “good” class and 12 branches to “poor” class. Moreover, the results of MRA and whitening value rating models are integrated, and a complete ranking of 22 branches are presented.

Grey clustering of branches based on grey efficiency value can facilitate planning and policy-making for branches so that there is no need to plan separately for each branch. The grey ranking helps the branches find their current position compared to other branches, and the results can be a dashboard to find the best practices for benchmarking.

Compared with traditional DEA methods which use deterministic data and consider decision-making units as black boxes, in this research, a grey two-stage DEA model is proposed to evaluate the efficiency of bank branches. Furthermore, grey clustering and grey ranking of efficiency values are used as a novel solution for improving the accuracy of grey two-stage DEA results.