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1 – 10 of 51Zhenhua Quan, Wenjie Qian and Jianhua Mao
The purpose of this article is to explore the relationship between the attributes of Olympic mascots and their impact on sponsorship effectiveness. Based on a multiattribute model…
Abstract
Purpose
The purpose of this article is to explore the relationship between the attributes of Olympic mascots and their impact on sponsorship effectiveness. Based on a multiattribute model and the introduction of engagement theory and the meaning transfer model, this article uses the 2022 Beijing Winter Olympics mascot “Bing Dwen Dwen” as the research object to empirically analyze the effects and mechanisms of the mascot's attributes on preference, event engagement, sponsorship enterprise trust and sponsorship enterprise attitude, ultimately constructing a sponsorship effectiveness model.
Design/methodology/approach
The survey method was used to examine 238 respondents' emotions and attitudes towards companies participating in sponsoring Olympic mascots.
Findings
The study found that the main attributes of the mascot include visual and emotional factors, both of which have a positive impact on preference, with emotional factors having a greater influence than visual factors. Visual and emotional factors indirectly affect engagement through preference. Preference and engagement play a completely mediating role in the effect of mascot attributes on sponsorship enterprise trust and sponsorship enterprise attitude.
Practical implications
This study provides practical recommendations for managers to achieve marketing success in sports sponsorship through mascots.
Originality/value
This paper provides a measurement tool for the study of mascot attributes and important support for subsequent research in sponsorship marketing.
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Rongen Yan, Depeng Dang, Hu Gao, Yan Wu and Wenhui Yu
Question answering (QA) answers the questions asked by people in the form of natural language. In the QA, due to the subjectivity of users, the questions they query have different…
Abstract
Purpose
Question answering (QA) answers the questions asked by people in the form of natural language. In the QA, due to the subjectivity of users, the questions they query have different expressions, which increases the difficulty of text retrieval. Therefore, the purpose of this paper is to explore new query rewriting method for QA that integrates multiple related questions (RQs) to form an optimal question. Moreover, it is important to generate a new dataset of the original query (OQ) with multiple RQs.
Design/methodology/approach
This study collects a new dataset SQuAD_extend by crawling the QA community and uses word-graph to model the collected OQs. Next, Beam search finds the best path to get the best question. To deeply represent the features of the question, pretrained model BERT is used to model sentences.
Findings
The experimental results show three outstanding findings. (1) The quality of the answers is better after adding the RQs of the OQs. (2) The word-graph that is used to model the problem and choose the optimal path is conducive to finding the best question. (3) Finally, BERT can deeply characterize the semantics of the exact problem.
Originality/value
The proposed method can use word-graph to construct multiple questions and select the optimal path for rewriting the question, and the quality of answers is better than the baseline. In practice, the research results can help guide users to clarify their query intentions and finally achieve the best answer.
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Monica Bernardi and Ezio Marra
This chapter examines three Italian cities that have experienced a transition from “Fordism to tourism”: Genoa, Turin, and Milan. After an industrial crisis, they have invested in…
Abstract
This chapter examines three Italian cities that have experienced a transition from “Fordism to tourism”: Genoa, Turin, and Milan. After an industrial crisis, they have invested in culture and tourism as alternative ways of development. This transition is examined using the theoretical framework of urban regimes highlighting five development trends: the city as a growth machine, the Fordist city, the creative city, the city as entertainment machine, and the blue-green city. By adopting this theoretical framework, the evidence shows how academic institutions, tour operators, and public authorities may or may not work together for the tourism development of their cities.
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Jan Mei Soon-Sinclair, Rounaq Nayak and Louise Manning
The 2008 Chinese melamine milk scandal resulted in six reported fatalities and affected around 300,000 children, of whom 54,000 were hospitalised. Previous studies have used…
Abstract
Purpose
The 2008 Chinese melamine milk scandal resulted in six reported fatalities and affected around 300,000 children, of whom 54,000 were hospitalised. Previous studies have used linear approaches to examine the root causes of the melamine milk scandal.
Design/methodology/approach
In the present study, we applied a systems approach to the melamine milk scandal to identify the complex systems-level failures across the supply chain leading to the incident and why food fraud incidents such as this occurred in the dairy sector. Additionally, systemic failures associated with food fraud vulnerability factors were considered (i.e. opportunities, motivation and control measures).
Findings
48 contributory factors of influence were identified and grouped across six sociotechnical levels across the Chinese dairy system, from government to equipment and surroundings. Lack of vertical integration (processes and communication) contributed to the failure. When viewed from a broader perspective, the melamine milk scandal can be linked to a series of human errors and organisational issues associated with government bodies, the dairy supply chain, individual organisations and management decisions and individual actions of staff or processes.
Practical implications
This approach is of value to policymakers and the industry as it supports public health investigations of food fraud incidents and proactive food safety management.
Originality/value
To the best of our knowledge, this is the first study to analyse a food safety or fraud incident using the AcciMap approach and the food fraud vulnerability assessment (FFVA) technique. AcciMap analysis is applied to both unintentional and intentional aspects of the incident.
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Patrizia Tettamanzi, Francesco Grazioli and Michael Murgolo
This study investigates how the COVID-19 pandemic has affected the sustainability of sports business models by means of a specific case analysis, conducted on M-I Stadio S.r.l.…
Abstract
Purpose
This study investigates how the COVID-19 pandemic has affected the sustainability of sports business models by means of a specific case analysis, conducted on M-I Stadio S.r.l., the service management firm that provides all types of backstage activities related to football matches performed at San Siro Stadium in Italy.
Design/methodology/approach
Building on interviews on its management team's direct experience and on archival data, the authors depict the consequences of the pandemic in terms of corporate governance, accounting choices and overall strategic business development through information triangulation from a forward-looking perspective.
Findings
Complying with restrictions, M-I Stadio S.r.l. preserved its financial position by embracing digitalization, increasing information flows with partners and adopting a risk aversion behaviour. Overall, results indicate that the pandemic played a catalyst role in the transformation process of the football industry. Moreover, apart from the physical and virtual merge acceleration, well-being for athletes, society and the planet, transcending the gaming part of sports activities has also been taking place. The study also illustrates the foreseeable developments of sustainable sport management practices from a critical perspective.
Originality/value
Since the San Siro Stadium management company might represent one of the forefront companies, within the sports industry, this study results should be conveniently taken into consideration by sporting authorities and international bodies, emphasizing the relevance of sustainability (i.e. environmental and social practices within the sports industry) and digitalization so as to better prepare sports organizations and to provide the overall industry with the tools deemed necessary to navigate this important transition in a smoother way.
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Juan José Blázquez-Resino, María Pilar Martínez-Ruiz and Ana Isabel Muro Rodríguez
Given the great tourist attractiveness of Spain at international level, tourism has become one of the main sources of income and employment, as well as a basic pillar of the…
Abstract
Purpose
Given the great tourist attractiveness of Spain at international level, tourism has become one of the main sources of income and employment, as well as a basic pillar of the Spanish economy. With these ideas in mind, this paper aims to study how the different promotion strategies implemented in the industry have influenced the evolution of tourism in Spain since the early 20th century.
Design/methodology/approach
The research is a general review, providing a historical examination of the diverse promotion strategies deployed in the tourism industry in Spain over the past decades. It focuses on the descriptive approach of these strategies and their implications throughout the 20th century and the beginning of the 21st century.
Findings
The findings reveal a shift in recent years from strategies focused on Marketing 1.0 to strategies that, apart from being centered on consumer values (therefore, Marketing 3.0), are beginning to rely to a greater extent on information and communication technologies (ICT) and sustainability, more in line with the more recent Marketing 4.0 and even Marketing 5.0.
Social implications
This work has many implications for the management of public and private operators in the industry, including the need to incorporate the latest marketing trends – most notably the advances in ICT and sustainability.
Originality/value
The study offers an in-depth understanding of how marketing strategies have been used in the tourism sector in Spain from the end of the 19th century to the present day, which is highly original compared to previous studies.
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Ziyuan Xu, Yuanyuan Cao and Hirotaka Matsuoka
The impact of various factors on how TV sports audiences perceive sport event sponsors’ billboards around sports facilities has been the subject of extensive research. Despite…
Abstract
Purpose
The impact of various factors on how TV sports audiences perceive sport event sponsors’ billboards around sports facilities has been the subject of extensive research. Despite numerous factors that impact the effectiveness of sponsor signage at sporting events, there has been a lack of research regarding the language used for such signage around sports facilities’ billboards. Therefore, this study aims to investigate the effects of billboard advertisement language on TV sports audiences’ recognition, recall and search intention to sponsor signage.
Design/methodology/approach
This study employed an online experimental design. Participants (n = 925) were recruited from two linguistically different regions: Chinese and English. Participants were randomly assigned to one of two conditions: watching tennis video matches with billboard advertisements presented in either the Roman alphabet exclusively or in a combination of the Roman alphabet and Chinese characters.
Findings
This study revealed that although language cannot significantly impact audiences’ unaided recall of a brand, it does have a discernible effect on brand recognition and search intention among audiences. Additionally, people are more likely to search for brands in their native language. Participants from various regions tend to have different recognition rates and search intentions for sport sponsors.
Originality/value
This is the first manuscript examining the use of different languages in relation to audiences’ recognition and recall of sports sponsorship. It provides empirical evidence of the importance of carefully considering the language used in sponsor signage around stadium billboards to optimize the efficacy of sponsorships at sports events.
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Khaled Hamad Almaiman, Lawrence Ang and Hume Winzar
The purpose of this paper is to study the effects of sports sponsorship on brand equity using two managerially related outcomes: price premium and market share.
Abstract
Purpose
The purpose of this paper is to study the effects of sports sponsorship on brand equity using two managerially related outcomes: price premium and market share.
Design/methodology/approach
This study uses a best–worst discrete choice experiment (BWDCE) and compares the outcome with that of the purchase intention scale, an established probabilistic measure of purchase intention. The total sample consists of 409 fans of three soccer teams sponsored by three different competing brands: Nike, Adidas and Puma.
Findings
With sports sponsorship, fans were willing to pay more for the sponsor’s product, with the sponsoring brand obtaining the highest market share. Prominent brands generally performed better than less prominent brands. The best–worst scaling method was also 35% more accurate in predicting brand choice than a purchase intention scale.
Research limitations/implications
Future research could use the same method to study other types of sponsors, such as title sponsors or other product categories.
Practical implications
Sponsorship managers can use this methodology to assess the return on investment in sponsorship engagement.
Originality/value
Prior sponsorship studies on brand equity tend to ignore market share or fans’ willingness to pay a price premium for a sponsor’s goods and services. However, these two measures are crucial in assessing the effectiveness of sponsorship. This study demonstrates how to conduct such an assessment using the BWDCE method. It provides a clearer picture of sponsorship in terms of its economic value, which is more managerially useful.
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Ana Isabel Jiménez-Zarco, M Dolores Mendez-Aparicio and Alicia Izquierdo-Yusta
The purpose of this paper is to analyze the life history of the Spanish Generation X over the last five decades.
Abstract
Purpose
The purpose of this paper is to analyze the life history of the Spanish Generation X over the last five decades.
Design/methodology/approach
Considering that the generational cohort concept can be identified from the marketing side as a market segment, this paper proposes to analyze the socio-economic and cultural context that has marked the different life stages of Generation X, and how they have related to brands according to their needs, desires and aspirations.
Findings
The results show that the customer journey can be considered a circular concept. The customer’s relationship with the brand can begin in childhood and continue into adulthood, such that the emotional relationship established with the brand as a child influences purchase decisions in adulthood.
Research limitations/implications
Although limited to the analysis of Generation X and its relationship with brands, this paper shows the importance of knowing the socio-economic, legal and cultural context of a generation.
Practical implications
As a business implication, the importance of remarketing is evident as a business strategy that reinforces the emotional connection between the brand and the different generations.
Social implications
From a social point of view, this paper shows the power of brands as an element of self-expression of the needs, tastes or preferences of individuals is evident.
Originality/value
This paper offers a different and innovative vision of the customer journey, taking into account the individual’s life cycle, and the way in which at each stage of life, he/she relates to brands in a different way.
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Jianbo Zhu, Qianqian Shi, Ce Zhang, Jingfeng Yuan, Qiming Li and Xiangyu Wang
Promoting low-carbon in the construction industry is important for achieving the overall low-carbon goals. Public–private partnership is very popular in public infrastructure…
Abstract
Purpose
Promoting low-carbon in the construction industry is important for achieving the overall low-carbon goals. Public–private partnership is very popular in public infrastructure projects. However, different perceptions of low-carbon and behaviors of public and private sectors can hinder the realization of low-carbon in these projects. In order to analyze the willingness of each stakeholder to cooperate towards low-carbon goals, an evolutionary game model is constructed.
Design/methodology/approach
An evolutionary game model that considers the opportunistic behavior of the participants is developed. The evolutionary stable strategies (ESSs) under different scenarios are examined, and the factors that influence the willingness to cooperate between the government and private investors are investigated.
Findings
The results illustrate that a well-designed system of profit distribution and subsidies can enhance collaboration. Excessive subsidies have negative impact on cooperation between the two sides, because these two sides can weaken income distribution and lead to the free-riding behavior of the government. Under the situation of two ESSs, there is also an optimal revenue distribution coefficient that maximizes the probability of cooperation. With the introduction of supervision and punishment mechanism, the opportunistic behavior of private investors is effectively constrained.
Originality/value
An evolutionary game model is developed to explore the cooperation between the public sector and the private sector in the field of low-carbon construction. Based on the analysis of the model, this paper summarizes the conditions and strategies that can enable the two sectors to cooperate.
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