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Based on the premise that computers have now become cultural and cognitive artifacts with which and not from which learners interact on a daily basis, this chapter focuses on best practices in preparing and engaging digital natives to become tomorrow’s leaders of a global knowledge economy that is increasingly dependent on electronic modes of communications. Using a study based on online tools in a writing course taught at the University of Victoria (Canada), we take a qualitative interpretative stance to explain the opportunities and challenges of learning and teaching in such environments. We comment on such aspects as the need to properly address learner’s functional skills (or lack off), the various tools that can be used to engage and motivate learners, and the need to go beyond methods based on delivery in order to better focus on the development of multiliteracies, in particular critical literacy and functional literacy. Our argument, grounded in cognitive and sociocultural theories of learning, favors an interdisciplinary approach while focusing on disciplines that are typically housed in the humanities, in particular second language academic programs. Our discussions and conclusions move from these case studies to a more general reflection on the extent to which electronic environments are reshaping higher education.

Purpose – This chapter will discuss empirical results on how attitudes toward group work and the prospect of publishing in wikis influence students’ work in collaborative knowledge construction. It will also explore how writing for an audience can be used in information literacy education.

Methodology – Data were collected by pre- and post-questionnaires and group interviews from two 8-week courses in an upper secondary school. In total, 58 students were involved. The quantitative data was analyzed by frequency and correlation analysis. Content analysis was applied to transcribed interviews.

Findings – Group work experiences carried over from one context to another. Ways to undertake group work influenced the learning experience. Cooperation – sharing tasks to be undertaken individually – tended to be a negative experience while working closely together enhanced learning. Wikis were mainly used as platforms for combining texts written individually by the students. The prospect of publishing on public Wikipedia had a considerably stronger influence on students’ motivation than publishing a text for fellow classmates on the school wiki.

Practical implications – Wiki-publishing enables an emphasis on information use as part of information literacy instruction, where students learn to adapt their texts toward their audiences. Careful instruction is, however, needed for the use of social media tools and collaborative processes, in order for them to serve their purpose.

Originality – The study showed how group work attitude in general influence future group work experiences. It also demonstrated the influence of publishing texts on wikis or Wikipedia on students’ motivation.

This chapter is an in-depth description of a change process when a company in the media industry carries out a major reorientation of its business. Its old product-oriented business model has become obsolete and it turns toward a solutions-oriented business. But that turns out to be a much more complicated process than anticipated.

The chapter provides a lively story about this process: Why did it start to begin with, what are the kinds of critical events, which are the turning points, resistance to change, tensions, how are they managed, etc.

The chapter and the story told serves as an illustration and a representative for many other similar processes.

This paper examines the role of some basic variables that may be critical in children with difficulties in expressive writing. Preliminary data demonstrating the role of a series of variables are presented. In particular, based on these data, a model was derived using structural equations showing how orthography, neuropsychological functions (idea generation and planning), and revision affect the performance of tasks requiring children to describe the content of pictures. These variables appeared to significantly discriminate between children with good and poor expressive writing skills.