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This paper aims to report findings of a service evaluation using a human rights-based approach in the training and education of staff in palliative settings.

A non-randomly sampled, uncontrolled, pre- and post-test design. Data was collected at three points over a six-month period during the period April 2017 to September 2019. As a service evaluation no ethical approval was required. Consent was implied by self-completion and submission of questionnaires. In total, 1,402 people attended the training, 480 completed pre- and post-training questionnaires (146 completed the questionnaire at six months), with 86 completing a questionnaire at all three data collection points.

Findings show increased levels of self-reported knowledge and confidence at two weeks and six months post-training. Implementing human rights in the workplace is complex. Difficulties maintaining knowledge and keeping up to date with changes in legislation and traditional ways of working were cited as barriers to service users’ human rights.

More evaluation is required to ensure the positive elements in this evaluation can be applied more widely.

Human rights education has a contribution to make in supporting staff to manage the challenges involved. It may also increase the complexity of decision-making. Training needs to incorporate systems wide approaches and its benefits measured.

The aim was to provide staff with the knowledge to make objective and proportionate decisions about personalised care. The assumption was this would help improve the experience of end of life care.

This is the first evaluation in the UK that we are aware of that has examined the impact of human rights education on end of life care.

The majority of scholarly contributions in tourism social media have focused on assisting practitioners to optimize online platforms or to describe the digital behavior of prospective individual tourists. These studies are dominated by mechanistic ontological frameworks, which take little notice of the inherently social nature of tourism consumption. Acknowledging the sociality of Web 2.0 communications, this chapter explores the potentials of an alternative analytical framework informed by symbolic convergence theory. The linkages between tourism social media, virtual communities, and symbolic convergence processes are illustrated by examples of postings taking place on the Facebook fan site of Roskilde festival. These examples highlight the significance of symbolic communities in shaping the visitor experience against the backdrop of contemporary consumer culture.

This study develops a model for estimating an index measure of asset specificity based on the liquidation value of corporate firms and the proportional distribution of their pre‐liquidation assets. A statistically significant positive relationship was found to exist between the estimated specificity index and financial leverage supporting the theoretical prediction. Additional evidence was found that firms with higher variability in sales, lower probabilities of failure, higher valued non‐debt tax shields and higher levels of financial slack use less financial leverage.

Prevalence of post-traumatic stress disorder (PTSD) among UK veterans is higher than in the general population. However, prevalence figures do not reflect the complexity of this phenomenon and ways in which it may be bound up with veterans’ experiences of adjusting to civilian life. The purpose of this study is to explore veterans’ experiences of successfully managing PTSD.

Semi-structured interviews were conducted with six veterans who had served in the UK armed forces and analysed using interpretative phenomenological analysis.

Three themes were developed: accepting the problem, taking responsibility and gaining control; talking to the right people; and strategies, antidotes and circling back around. Managing PTSD appeared to be bound up with veterans’ experience of renegotiating their identity, where positive aspects of identity lost on leaving the military were rebuilt and problematic aspects were challenged. Participants sought to speak about their difficulties with others who understood the military context. They felt that their experiences made them a valuable resource to others, and they connected this with a positive sense of identity and value.

The findings suggest the importance of wider provision of peer support and education for civilian health services on veterans’ needs.

This study adds to the understanding of what meaningful recovery from PTSD may involve for veterans, in particular its potential interconnectedness with the process of adjusting to civilian life.

HELD in London the third European Aerospace Conference was organized by the Royal Aeronautical Society and similar professional bodies in France, Germany and Italy and provided an opportunity for wide ranging discussions embracing the operation, maintenance, regulation and technological considerations governing civil aviation today. The Conference was subtitled Problems, Solutions and Actions and many of these were aired by the manufacturers, operators and airport authorities who are directly affected by whatever regulations and constraints may be imposed from time to time.