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An examination of the methodology and results from patron use surveys of networked electronic services at four geographically disparate academic health science libraries in the USA between 1999 and 2002. The principal fields of inquiry include demographic differences between in‐house library users as compared to remote library users by status of user; users’ purposes for accessing electronic services; how the purpose of use differs between traditional, in‐person, library services; and differences in usage of electronic resources based upon the location of users. The results of this study should help guide service decisions in academic health sciences libraries.

As libraries are developing a larger Web presence, issues regarding the utility, accessibility, and impact of the usage of their networked resources and services are gaining critical importance. The need to assess systematically the networked electronic services and resources is great as increasing amounts of financial resources are dedicated to the Web presence of libraries. This paper aims to address this issue.

This project proposes to measure the impact of networked electronic services, building on MINES for Libraries^®, in a scalable way across libraries and consortia to enhance digital library service quality and impact on learning by enabling the future allocation of resources to areas of user‐identified need. Short, standardized web surveys are placed at the point‐of‐use of networked electronic resources and services through a network assessment infrastructure that uses contemporary mechanisms of authentication and access, such as EZproxy, openURL, Shibboleth, federated searching and others as modules to interface with ARL's StatsQUAL^®. A valid and reliable sampling method is proposed.

Point‐of‐use web surveys hold considerable promise as key tools in the assessment toolkit libraries may deploy to improve the research, teaching, and learning outcomes of their users.

This project enhances and deepens the information gained from vendor‐supplied data.

The developments described will make it easier for libraries to assess the usage of networked electronic resources and services.

This paper, a case study with research implications, analyzes ebook use and users, focusing on ProQuest’s Electronic Book Library (EBL) at the University of Massachusetts Amherst. The purpose of this paper is to understand ebook user attributes and behaviors in the context of print books and other eresources; to examine usage of EBL ebooks and print materials; and to explore differences between users of ebooks and print books.

The methodologies of the study are MINES for Libraries® implemented through EZproxy and an analysis of users and usage of EBL ebooks compared to print books based in part on the set of books available to the UMass community in both formats.

Undergraduates use print more often compared to graduate and faculty users. Among all uses of overlap materials in which materials are available in both formats, EBL and print, we find more print use. In all, 40 percent of EBL users did not check out any print library books, which would indicate that EBL created new users and new circulation that would not have otherwise occurred in print. Further, the findings show little difference by gender and ethnicity in the use of ebooks and print books and little evidence of lagging adoption of ebooks by faculty. When compared to campus-wide demographics, women and students of color use both print and ebooks in higher than expected rates.

Subject analysis of ebooks and print book usage and users by school or college are explored, highlighting differences between the two formats in certain subjects.

Entering into its 11th year, the Ontario Council of University Libraries' Scholars Portal (www.scholarsportal.info/) is in its second year of systematic evaluation of its content and services. This paper aims to examine this iteration.

This paper focuses on the 2010‐2011 results and provides a brief description of the differences between the two implementations.

This paper presents key findings from the OCUL data analysis that address the research questions proposed by the study. How does the use of consortial products compare to that of individually‐licensed content? What can we infer from those results about the profile and visibility of these collections? How are patrons discovering different formats such as e‐books? Who are these patrons, and why are they using electronic collections? The paper examines the implications of running the survey in mandatory and optional modes, the characteristics of the non‐respondents of web‐based, intercept surveys in the academic institution, the efficacy of surveying users through an open‐URL resolver and other issues that present themselves when attempting to survey a large user base across a consortium versus an individual institution.

The originality and value of this survey are the following: the use of SFX as the instrument for the intercept survey on a consortial scale; the use of the every nth sampling plan; the longitudinal comparison of results collected over time from a large research consortium; the purpose of use by consortium, by institution, and by top ten vendors; the examination of ebook usage by classification of user and by purpose of use; and the ability of this methodology to provide a continuous evaluation of the use of networked electronic resources.

To report on the Coalition for Networked Information (CNI) held the Fall 2005 Task Force Meeting for its Task Force representatives and other participants in Phoenix, Arizona on December 5‐6, 2005.

Provides a concise review of the conference.

The meeting offered a wide variety of timely presentations that advanced and reported on CNI’s programs, projects and issues from Task Force member institutions and emphasized significant activities on the national and international arenas.

This paper is a useful summary of a conference of interest to library and information management professionals.

The following is an annotated list of materials dealing with orientation to library facilities and services, instruction in the use of information resources, and research and computer skills that are related to retrieving and using information. This is the fourteenth review to be published in Reference Services Review and lists items in English published in 1987. A few items are not annotated because the compiler could not obtain copies of them for this review.