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This paper aims to automate pre-ingest workflow for preserving digital content, such as records, through middleware that integrates potentially many information systems with potentially several alternative digital preservation services.

This design research approach resulted in a design for model- and component-based software for such workflow. A proof-of-concept prototype was implemented and demonstrated in context of a European research project, ForgetIT.

The study identifies design issues of automated pre-ingest for digital preservation while using middleware as a design choice for this purpose. The resulting model and solution suggest functionalities and interaction patterns based on open interface protocols between the source systems of digital content, middleware and digital preservation services. The resulting workflow automates the tasks of fetching digital objects from the source system with metadata extraction, preservation preparation and transfer to a selected preservation service. The proof-of-concept verified that the suggested model for pre-ingest workflow and the suggested component architecture was technologically implementable. Future research and development needs to include new solutions to support context-aware preservation management with increased support for configuring submission agreements as a basis for dynamic automation of pre-ingest and more automated error handling.

The paper addresses design issues for middleware as a design choice to support automated pre-ingest in digital preservation. The suggested middleware architecture supports many-to-many relationships between the source information systems and digital preservation services through open interface protocols, thus enabling dynamic digital preservation solutions for records management.

The purpose of this study is to explore and theorize on balancing practices (BP) for digital ambidexterity in the public sector.

The research is designed as an interpretative case study of a large Swedish authority, involving data collection in the form of interviews and internal documents. The method of analysis involves both theorizing on the findings from a previous framework for digital innovation and deriving design implications for ambidextrous governance.

The findings show that all identified BP except one (shadow innovation) is directed toward an increased emphasis on efficiency (exploitation) rather than innovation (exploration). With the increased demand for innovation capabilities in the public sector, this is identified as a problem.

The limitations identified are related to the choice in the method of an interpretative case study, with issues of transferability and empirical generalizability as the main concerns. The implications for research are related to a need for additional studies into the enactment of digital ambidexterity, where the findings offer insight and inspiration for continued research.

The study shows that managers and executives involved in the design and imposition of governance within the public sector need to take the design recommendations for digital ambidexterity into consideration.

The study offers two main implications for practice. First, policymakers need to take the conceptual distinction of efficiency and innovation into account when designing policies for the digital government. Second, existing funding practices need to be re-designed to better facilitate innovation.

This is the first study directed toward enhancing the insight into BP for digital ambidexterity in the public sector. The study has so far resulted in both a localized shift in policy and new directions for research. With the public sector facing needs for increased innovation capabilities, the study offers a first step toward understanding how this is currently counteracted through governance design.

The purpose of this paper is to explore practical methods for benefits realisation, with the intention of investigating if they are variance of a theme or rather can be classified as different approaches.

Based on a document study of Norwegian methods‐in‐use, this study uses an analytical comparison following an assimilation‐accommodation procedure to categorize the chosen methods as instances of approaches to benefits realisation.

This study documents the emergence of several methods from practice in the last half decade. This analysis suggests the existence of three distinct approaches to benefits realisation and defines these according to their central features.

This is a document study that could have been enhanced by empirical data on first‐hand experiences from the use of these methods. The findings of this study document a critical investigation of methods for benefits realisation, providing an enhanced base framework of three approaches for future research to build on.

This study provides fresh perspectives on benefits realisation by suggesting that existing methods differ to an extent that the authors argue they belong to different approaches that are likely to cause quite different results in practical use. This has important implications for both research and practice, as research should analyse benefits realisation efforts according to approach, and practice needs to carefully consider their choice of method based on their actual needs. Further, the paper employs an established analytical framework for a novel definition of approaches to the field of benefits realisation in the public sector.