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Article
Publication date: 13 March 2017

Clarity needed in training the ‘temps’: Agency staff’s greater risk of work-related disorders

Research shows that the risk of work-related disorders is higher among temporary agency workers than among other employees. The purpose of this paper is to describe the…

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Abstract

Purpose

Research shows that the risk of work-related disorders is higher among temporary agency workers than among other employees. The purpose of this paper is to describe the working conditions of temporary agency workers and explains which factors contribute towards work-related disorders for this group.

Design/methodology/approach

This paper is based on a survey responded to by 482 agency workers in Sweden. The dependent variable is the prevalence of work-related disorders. Independent variables include personal characteristics, job characteristics, employment characteristics and temporary agency work characteristics.

Findings

The study indicates several risk factors: holding a position as a blue-collar worker; being assigned to more physically demanding work tasks and having fewer opportunities to learn new things than client organization employees; lacking training for work tasks; and lacking clarity regarding which work tasks to do during an assignment.

Originality/value

The theoretical implications of this study are related to the dual employment–management relationship in temporary agency work where the temporary work agency and client organization follow different logics. The logic in the employment relationship is to contract temporary agency workers out to client organizations; thus, there is no time for formal training. The logic in the management relationship lies in making temporary agency workers profitable as soon as possible, encouraging shortcuts in training and instruction; thus, temporary agency workers risk being left with a lack of clarity regarding what to do and how to do it.

Details

Human Resource Management International Digest, vol. 25 no. 2
Type: Research Article
DOI: https://doi.org/10.1108/HRMID-01-2017-0006
ISSN: 0967-0734

Keywords

  • Health and safety
  • Occupational injury
  • Agency worker
  • Staffing industry
  • Work-related disorder
  • Temporary agency worker

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Book part
Publication date: 30 December 2004

THE EFFECTS OF USING ALTERNATIVE TYPES OF STAFFING ARRANGEMENTS

Cynthia L. Gramm and John F. Schnell

Traditionally, hiring indefinite duration contract employees has been the dominant method used by U.S. organizations to staff their labor needs. Indefinite duration…

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Abstract

Traditionally, hiring indefinite duration contract employees has been the dominant method used by U.S. organizations to staff their labor needs. Indefinite duration contract employees, hereafter referred to as “regular” employees, have three defining characteristics: (1) they are hired directly as employees of the organization whose work they perform; (2) the duration of the employment relationship is unspecified, with a mutual expectation that it will continue as long as it is mutually satisfactory; and (3) the employment relationship provides ongoing – as opposed to intermittent – work. When their demand for labor increases, organizations staffed exclusively by regular employees can respond by having their employees work overtime or by hiring additional regular employees. Conversely, when their demand for labor decreases, such organizations can either maintain “inventories” of excess regular employees or reduce labor inputs by laying-off or reducing the work hours of regular employees.

Details

Advances in Industrial & Labor Relations
Type: Book
DOI: https://doi.org/10.1016/S0742-6186(04)13002-3
ISBN: 978-1-84950-305-1

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Article
Publication date: 23 October 2007

Temporary agency work and the business cycle

Marloes de Graaf‐Zijl and Ernest E. Berkhout

The purpose of this paper is to test the relationship between gross domestic product (GDP) and agency work.

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Abstract

Purpose

The purpose of this paper is to test the relationship between gross domestic product (GDP) and agency work.

Design/methodology/approach

The paper develops a theoretical model for the time interdependence of GDP, agency work and regular employment and tested model predictions using a VAR model.

Findings

Results show that on the macro level temporary agency work leads GDP development. Temporary agency work is an excellent instrument for employers to adjust the size of their workforce to fluctuations in product demand. Temporary work agencies, however, have a tough job finding qualified personnel in tight labour markets because workers generally prefer the security of a permanent contract. It is shown in this paper that, as a result of these two countervailing forces, the number of hours worked through temporary work agencies precedes GDP development. Agency work increases in the last phase of a recession after regular workers have been dismissed. It expands further, in line with GDP, when the trough is passed until agency worker's labour supply stagnates. This leads to a decrease in agency hours even before the business cycle reaches its peak. Then agency work declines further, in line with GDP, until regular workers are dismissed and the cycle start again.

Originality/value

Temporary work arrangements have become a key area of interest for firms, academics and policy makers. This paper shows how the use of these work arrangement fluctuates over time. Also, this paper shows that agency work can be used in predicting future GDP development.

Details

International Journal of Manpower, vol. 28 no. 7
Type: Research Article
DOI: https://doi.org/10.1108/01437720710830043
ISSN: 0143-7720

Keywords

  • Temporary workers
  • Recruitment agencies
  • Business cycles
  • Employment
  • Time series analysis
  • The Netherlands

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Article
Publication date: 1 December 2004

The special work contracts in Romania

Ovidiu Tinca

Looks in depth at Romania’s Labour Code and lists out in more detail all the relevant points, to show how employees and employers may work better together without…

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Abstract

Looks in depth at Romania’s Labour Code and lists out in more detail all the relevant points, to show how employees and employers may work better together without conflict, Using guidelines from the European Union. Uses countries as a flagstaff for what could be done to improve matters for temporary employees.

Details

Managerial Law, vol. 46 no. 6
Type: Research Article
DOI: https://doi.org/10.1108/03090550410771080
ISSN: 0309-0558

Keywords

  • Employees
  • Part time workers
  • Laws and legislation
  • Romania
  • European Union

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Article
Publication date: 24 May 2011

Expanding the temporal context of research on non‐permanent work: Previous experience, duration of and time remaining on contracts and employment continuity expectations

Michael Clinton, Claudia Bernhard‐Oettel, Thomas Rigotti and Jeroen de Jong

The purpose of this paper is to explore an expanded temporal context of non‐permanent work through an examination of the influence of previous experience of temporary…

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Abstract

Purpose

The purpose of this paper is to explore an expanded temporal context of non‐permanent work through an examination of the influence of previous experience of temporary working, contract duration and time remaining on contract and expectations of continued employment on reports of job insecurity, job satisfaction, in‐role performance and organisational commitment.

Design/methodology/approach

Hypotheses were tested using responses of 1,169 temporary workers from a multi‐national, cross‐sectional questionnaire study.

Findings

Hierarchical regression analyses indicated that having previous experience of temporary work was associated with higher in‐role performance. No significant effects were found for contract duration, but shorter time remaining on present contract was associated with greater job insecurity and also greater in‐role performance. However the strongest effects were found for expectations of continued employment, with stronger expectations being linked to more positive reports of each outcome. A number of moderation effects were found that indicated interactions between temporal variables and revealed a moderating role of preference for temporary work.

Originality/value

The paper is one of the first to formally consider the influence of a broader temporal context on attitudes and behaviours of temporary workers. Significant associations were found between elements relating to each of the past, present and future and important individual and organisational variables in the present. These effects were sustained above and beyond the influence of variables such as country, sector, preferences, skill level, contract type, and demographics that are known to affect temporary workers' attitudes and behaviours.

Details

Career Development International, vol. 16 no. 2
Type: Research Article
DOI: https://doi.org/10.1108/13620431111115596
ISSN: 1362-0436

Keywords

  • Temporary workers
  • Careers
  • Expectation
  • Contracts of employment

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Article
Publication date: 12 September 2016

Between two stools: occupational injuries and risk factors for temporary agency workers

Kristina Håkansson and Tommy Isidorsson

Research shows that the risk of work-related disorders is higher among temporary agency workers than among other employees. The purpose of this paper is to describe the…

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Abstract

Purpose

Research shows that the risk of work-related disorders is higher among temporary agency workers than among other employees. The purpose of this paper is to describe the working conditions of temporary agency workers and explains which factors contribute towards work-related disorders for this group.

Design/methodology/approach

This paper is based on a survey responded to by 482 agency workers in Sweden. The dependent variable is the prevalence of work-related disorders. Independent variables include personal characteristics, job characteristics, employment characteristics and temporary agency work characteristics.

Findings

The study indicates several risk factors: holding a position as a blue-collar worker; being assigned to more physically demanding work tasks and having fewer opportunities to learn new things than client organization employees; lacking training for work tasks; and lacking clarity regarding which work tasks to do during an assignment.

Originality/value

The theoretical implications of this study are related to the dual employment-management relationship in temporary agency work where the temporary work agency and client organization follow different logics. The logic in the employment relationship is to contract temporary agency workers out to client organizations, thus there is no time for formal training. The logic in the management relationship lies in making temporary agency workers profitable as soon as possible, encouraging shortcuts in training and instruction; thus, temporary agency workers risk being left with a lack of clarity regarding what to do and how to do it.

Details

International Journal of Workplace Health Management, vol. 9 no. 3
Type: Research Article
DOI: https://doi.org/10.1108/IJWHM-07-2015-0038
ISSN: 1753-8351

Keywords

  • Sweden
  • Health and safety
  • Occupational injury
  • Agency worker
  • Staffing industry
  • Work-related disorder
  • Temporary agency work

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Article
Publication date: 12 March 2018

Labour turnover and considerations around work: temporary farm workers in South Africa

Anne Hilda Wiltshire

The purpose of this paper is to delineates workers’ labour turnover and considerations around work, in a context of informalisation of work, through a case study of…

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Abstract

Purpose

The purpose of this paper is to delineates workers’ labour turnover and considerations around work, in a context of informalisation of work, through a case study of temporary non-resident farm workers in the deciduous fruit sector in Ceres, South Africa.

Design/methodology/approach

The research design is a three-phase exploratory sequential mixed-methods strategy. Findings from 29 in-depth interviews were refined, verified and ranked in four focus groups. These informed grounded indicators in a survey of 200 farm workers employed in peak season and their 887 household members.

Findings

Considerations are informed by work-related insecurities, interpersonal workplace relationships and reproductive insecurity in the form of care of others, social linkages and residential insecurity, seemingly hierarchical. The least important considerations most thwart workers’ ability to complete fixed-term contracts and account for over 70 per cent of labour turnover in the form of resignations. In sum, workers experience constrained considerations around work arising from their material, social and economic conditions.

Originality/value

This is the first study on the labour turnover of farm workers in South Africa and the fifth globally. The research gives precedence to the voice of farm workers and is a thick description of workers’ considerations around work.

Details

International Journal of Sociology and Social Policy, vol. 38 no. 1/2
Type: Research Article
DOI: https://doi.org/10.1108/IJSSP-07-2016-0082
ISSN: 0144-333X

Keywords

  • South Africa
  • Labour turnover
  • Deciduous fruit sector
  • Temporary farm workers

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Article
Publication date: 20 June 2019

Worker representation and temporary employment in Germany: The deployment and extent of fixed-term contracts and temporary agency work

John T. Addison, Paulino Teixeira, Philipp Grunau and Lutz Bellmann

The purpose of this paper is to investigate the impact of key labor institutions on the occurrence and extent of temporary employment.

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Abstract

Purpose

The purpose of this paper is to investigate the impact of key labor institutions on the occurrence and extent of temporary employment.

Design/methodology/approach

In a new departure, this study uses a zero-inflated negative binomial (ZINB) model given that most establishments are non-users of either fixed-term contracts (FTCs) or temporary agency workers.

Findings

This study examines the potential impact of works councils and unions on the use and intensity of use of FTCs and temporary agency work. There is a little indication that these variables are correlated with the use/non-use of either type of temporary work, especially in the case of FTCs. Collective bargaining displays different relationships with their intensity of use: a negative association for sectoral bargaining and FTCs and the converse for firm-level bargaining and agency temps. Of more interest, however, is the covariation between the number of temporary employees and the interaction between works councils and product market volatility. The intensity of use of agency temps (FTCs) is predicted to rise (fall) as volatility increases whenever a works council is present. These disparities require further investigation but most likely reflect differences in function, with agency work being more directed toward the protection of an arguably shrinking core and fixed-term contacts encountering resistance to their increased use as a buffer stock. The two types of temporary employment are seemingly non-complementary, an interpretation that receives support from the study’s further analysis of FTC flow data.

Research limitations/implications

The non-complementarity of the two types of contract is the hallmark of this paper.

Originality/value

The first study to deploy a ZINB model to examine both the occurrence and incidence of temporary work.

Details

Journal of Participation and Employee Ownership, vol. 2 no. 1
Type: Research Article
DOI: https://doi.org/10.1108/JPEO-11-2017-0003
ISSN: 2514-7641

Keywords

  • Germany
  • Worker representation
  • Complementarity
  • Demand volatility
  • Temporary employment
  • Zero-inflated negative binomial model

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Article
Publication date: 1 December 2002

New frontiers of labour law dependent on autonomous workers

Jo Carby‐Hall

Discusses the long existing and confusing problems of establishing the relationship of who is, and who if not, a dependent worker. Reflects developments which have…

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Abstract

Discusses the long existing and confusing problems of establishing the relationship of who is, and who if not, a dependent worker. Reflects developments which have occurred in British law as it affects the employment field, plus an evaluation and analysis of some of the different types of employment relationships which have evolved by examining, where possible, the status of each of these relationships. Concludes that the typical worker nowadays finds himself in a vulnerable position both economically and psychologically owing to the insecurity which exists.

Details

Managerial Law, vol. 44 no. 6
Type: Research Article
DOI: https://doi.org/10.1108/03090550210770623
ISSN: 0309-0558

Keywords

  • Autonomy
  • Labour law
  • Employment law
  • Employee relations
  • United Kingdom

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Article
Publication date: 1 May 2003

Temporary but seeking permanence: a study of New Zealand temps

Derrylea J. Hardy and Robyn J. Walker

Temporary employment, colloquially referred to as temping, is relatively new to New Zealand. Research is divided as to where the benefits of temporary employment lie …

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Abstract

Temporary employment, colloquially referred to as temping, is relatively new to New Zealand. Research is divided as to where the benefits of temporary employment lie – with the agencies, the employers, or the “temps” themselves. We review the literature on temporary employment, with particular reference to New Zealand. We also present some findings of a New Zealand survey of agency‐employed temps. We present the demographic profile of this population group, their reasons for engaging in temporary employment, and their preferred type of employment. Most temporary employees in this study preferred permanent work, and undertook temporary work as a step towards more permanent employment. We discuss the implications of the research findings for organisations that are increasingly being faced with issues surrounding the management of temporary employees.

Details

Leadership & Organization Development Journal, vol. 24 no. 3
Type: Research Article
DOI: https://doi.org/10.1108/01437730310469561
ISSN: 0143-7739

Keywords

  • Temporary workers
  • Employment
  • New Zealand

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