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The purpose of this paper is to map the variables that affect the customer-based brand equity (CBBE) of media channels (television news) in an emerging market context.

The study adopted structural equation modelling (SEM) to investigate the causal relationships between CBBE and the variables that affect brand equity for television news channels.

The analysis revealed that localization, ideology, credibility and entertainment are the variables that influence CBBE of television news channels (media brands). Subsequent analysis using SEM indicated that apart from the sole negative impact of entertainment, all the variables had positive impact on brand equity.

This study is confined to one of the metros of emerging market hence it cannot be generalized. Also the variables that indicate brand equity have been tested only for television news channels hence they may not hold true for other form of television stations.

For marketers of news channels this study identifies the factors that they need to focus on if they want to garner the equity of the brand in an emerging market scenario.

The content factors identified that influence television news brand equity are reflections of the social requirements of an emerging market. It indicates what the audiences in such markets expect from their television news channels and is part of the social discussion.

The study contributes to brand equity literature by finding the antecedents that can influence any media brand in the emerging market scenario.

The purpose of this paper is to understand factors that affect viewing of television news programmes by people living with dementia, and to identify dementia-friendly design principles for television news programmes and factors for personalising object-based media broadcast.

Extensive public involvement comprising two discussion groups with people with dementia and family carers informed the study design and provided supplementary secondary data. Primary data collection comprised a focus group interview with people with dementia (n=4) and family carers (n=4). Past viewing experiences and perceived barriers and facilitators to viewing television were explored. Participants commented on an array of video clips comprising varying segments of fictional news programmes, plus control versions of each segment.

Four themes were identified: content (general comments, context, type of media and pace); presenter (body language, clothing and accent); background (location and studio appearance); and technical aspects (graphics, sound, colours, camera, transitions, general issues).

Limitations included a modest sample size which is offset by exemplary public involvement in informing the study design.

Measures ensured research involvement and participation was made accessible to people living with dementia.

Participants benefited from sharing views with peers and expressed enhanced wellbeing from knowing their participation could lead to improved television viewing, an important social occupation, for people with dementia in the future.

This study is the first to be published which focusses on dementia-friendly television news programmes.

Television has long been cited by viewers as their primary and most trusted source of news, especially in relation to news of national and international affairs. Aims to explore the issue of trust in the television news.

The paper combines narrative and analysis. Questions whether public trust in the BBC was damaged by the Hutton inquiry: would the BBC's reputation as the nation's premier news service be tarnished in the longer‐term and had public trust in journalism been severely compromised.

Events that followed the transmission of a report about the veracity of the government's case for going to war carried by a BBC radio news broadcast on 29 May 2003 called into question the Corporation's competence as a reliable news provider. The story alleged that an informed source had told BBC correspondent Andrew Gilligan that the government had exaggerated the immediacy of dangers posed to the west by Saddam Hussein's weapons of mass destruction. The source who was eventually exposed was a Ministry of Defence expert on Iraq, Dr David Kelly, who later killed himself. The Prime Minister ordered a public inquiry into Dr Kelly's death, led by Lord Hutton, who severely criticised the competence of the BBC's senior management and the quality of its journalism practices. These conclusions prompted the resignation of the Corporation's Chairman and Director General. Hutton's findings had wider implications for the future governance of the BBC and invoked far‐reaching questions about the trust that the public could place in journalism. The evidence indicates that while the public felt that the BBC had been culpable for failing to launch its own internal inquiry into the Gilligan report, the public perceived this incident as a one‐off aberration rather than as being symptomatic of some wider malaise. Indeed, the Hutton inquiry had impacted more upon public trust in the government and led people to question the independence of the Hutton inquiry.

While trust in journalists is far from universal, the public differentiate among journalists in terms of the news organisations they work for. Among these, the BBC remains one of the most widely trusted.

An exploration of the issue of trust in the television news following the Dr David Kelly/Andrew Gilligan report on “The Today Programme” and subsequent Hutton enquiry.

Examines the role of television in domestic and foreign affairs, discussing the way it has changed from being a passive observer of events to being a significant player in international affairs. Discusses new developments in media and their consequences to both politicians and the public. Explains the flawed nature of media reporting in that it evokes strong, often uniformed reactions to events by making news converage “exciting” rather than in depth and informative. This has influenced governments and the military to invest heavily in public affairs activity to help shape public perception via the media. Concludes that this can be dangerous as live television bypasses the editors and journalists, meaning broadcasts can become an extension of public diplomacy and even propaganda.

The purpose of this paper is to discuss the urgency to ensure the preservation of the news archives of the crisis-packed Hong Kong-based Asia Television (ATV), the first Chinese television station in the world. This paper also explores the life and times as well as the future of the historical collections of the ATV archives, which is a treasure trove that covers key events in Hong Kong’s history since 1957, a decade before its major rival Television Broadcasts Limited began to go on air.

Adopting the qualitative approach with in-depth face-to-face interviews, the now defunct ATV News’ longest-serving as well as its very last Chief Librarians discusses the bleeding of priceless history in the 62-year-old news archives which contain Hong Kong’s collective memories.

An important role of the old news footage is to capture the public’s memories and to take people back to the actual unfolding of landmark events. The interview answers open the way for readers to understand the ways television archives hold immense historical value for a city’s memory and what could be done and preserved before their disappearance.

This paper will be of interest to those historians, journalists, scholars and archivists, including news librarians, who are interested in learning how the ATV’s half-a-century-old archival news footage is a significant asset and cultural record to the former colony.

The purpose of this paper is to explore young people's views, both positive and negative, about BBC services, and to investigate their preferred means of accessing news.

This paper reports recent research for the BBC conducted in November 2007 by the Regional Audience Council for BBC London, as part of a study covering all of England on behalf of the Audience Council England which advises the BBC Trust. Data were gathered from questionnaires and focus groups. The sample comprised 42 young adults.

Results show respondents were most interested in discussing television content, delivery, and BBC services. Secondary topics raised included the image/reputation of the BBC, scheduling matters and presentation issues. Findings indicated that although modes of access may be changing, television remains the preferred means of accessing news within this group.

Differences regarding social variables in the respondents are not considered in the analysis.

Knowledge of the preferences of discrete audience groupings is becoming increasingly important to broadcasters as “mass” audiences fragment and more opportunities to view are offered. This paper offers insight on the preferences of the youth market.

This paper makes a contribution by updating and contributing to the debates about young people's media consumption within the context of today's competitive multi‐media environment.

Public opinion and political ideology affect the way in which police departments formulate responses to crime. Examines how departments construct public images to ensure favorable media presentation. Uses direct observation of news production process for more specific data on how police sources impact on crime‐news presentation. Finds that news media can hold police accountable to the public, but news media are also businesses and have to provide news that will attract consumers. News media rely on willing participants to produce crime stories cost‐effectively. Police look to the media to reaffirm their status as law enforcers; they invest resources in helping the media and thus influence crime presentation. Finds that police categorization of crime is self‐promoting and supportive of traditional responses, while reporters are not critical of police.

This paper aims to take, as a starting point, the contribution of audiovisual documentation to TV news programs, the impact of digitalisation in the organisation and design of audiovisual documentation's services is analysed.

Data, collected by a quantitative and qualitative research on: the use of audiovisual documentation in the news, documentation requests processed by journalists, and the study of the operation of documentation services of six TV stations, serve as a basis to analyse the factors that must be taken into account when it comes to designing query systems of digital audiovisual documentation, so that these systems meet the needs of journalists and can be used with satisfactory results by the users.

Audio‐visual documentation is one of the constituent elements of TV information on current events, as much for its quantitative presence (40 percent of the news) as for its qualitative contribution to news messages, as well as for its general use in all the news sections. Audiovisual documentation has a greater presence in important news, and can carry out informative, completive or illustrative functions. News programs use the audiovisual documentation that these same programs have generated, using it mainly as a purely visual documentation. In documentation services, the journalist asks mainly for people's images and, to a lesser extent, formal groups and the news. A second group of categories collects around 10 percent of requests: places, animal‐thing, natural phenomena, informal group; while the remaining categories (concept and work) have a marginal incidence. The analysis of documentation use in the news, as well as of the content of requests made by the journalists, offers important clues when it come to designing documentary information systems, specially regarding the analysis of audiovisual douments and databases' query, used directly by the end user.

Collected data regarding analogue TV are used to make forecasts about what should be documentation in digital TV.

The detailed analysis of the use of audiovisual documentation in the news, as well as of the requests made by the journalists to documentation services, constitutes an important guide when it comes to successfully designing the new digital systems of audiovisual documentation.

The purpose of this paper is to examine the emergence of blogging in the news sphere. If blogs represent a genuinely new breed of news provision, then they should adhere to some of the founding principles of mainstream news and journalism. A key principle in this respect is news credibitility.

This paper presents a review of recent literature about news blogging and assesses whether news blogs manifest many of the core attributes of mainstream news and journalism. The review considers the attributes that have previously been identified as defining good quality news and competent journalism and then applies some of these principles to “news” blogging.

There is no doubt that blogs have emerged as news sources of increasing significance and there have been occasions when they can be influential in setting news agendas. The essential qualities of credibitiltiy and capturing public trust in the news sphere, however, often depends upon the established reputation of known news “brands”. Although some blogs have emerged as reliable information sources in some specialist areas, they have yet generally to assume the key characteristics of mainstream news that drive public trust.

This paper provides an up‐to‐date review of a topic that is rapidly developing and attempts to set out some foundations on which further analysis of news blogging can be constructed.

The purpose of this paper is to provide a systematic review of the literature examining the role of news media consumption and awareness in shaping public attitudes about police.

A comprehensive, systematic search of multiple academic databases (e.g. EBSCO Host) was undertaken, supplemented by the use of Google Scholar to search among journals indicated as having cited the articles found in the databases.

A total of 42 studies were identified that met the selection criteria for this meta-review and examined exposure to high-profile incidents involving police, awareness of negative news coverage of police, and/or consumption of specific news mediums (e.g. newspapers). Overall, research supports a relationship between negative perceptions of police and both exposure to high-profile incidents and awareness of negative coverage. Some support for the influence of consuming television news on attitudes exists, but more research is needed on the role of different news sources in shaping perceptions. Future research should also include determining causal pathways and how news about police is selected.

This is the first meta-review of the research examining how news media and attitudes about police are related. This study will provide a useful resource for those researchers wishing to continue to examine different aspects of news media consumption as a predictor of perceptions.