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Despite advances in information technology, telecommuting, or work away from the workplace (at home, on the road, etc.) via low‐bandwidth telephone lines, remains an inhibited phenomenon. High bandwidth communication available at the workplace, on the other hand, enables members of virtual teams to collaborate with peers and share information and knowledge despite being dispersed at several work locations. Members of virtual teams thus substitute real proximity to information resources and to knowledgeable peers with virtual proximity and are better positioned for effective group collaboration than telecommuters. The “telecommuting paradox” is that, despite enormous improvements in IT, the prevalence of telecommuting is lower than expected. In an attempt to shed light on the paradox, focuses on the infrastructural factors that have affected telecommuting throughout its history.

This study aims to analyze the structures, forms and functions of informal communication in telecommuting settings. Previous research on telecommuting has not considered the influence of telecommuting settings on informal communication, and research on informal communication has mainly focused on face-to-face communication while working in a physical office. This article aims to bring these two research strands together by analyzing the informal communication behavior of employees working from home.

The authors conducted qualitative interviews with 21 employees who were working from home. The participants were recruited using quota sampling and the data were analyzed following the procedure for examining qualitative data proposed by Mayring (2014).

The findings reveal similarities as well as differences between those working in an office and those working from home in terms of informal communication with co-workers: Informal communication fulfills similar functions in both cases, but remote work leads to less informal communication and hinders incidental exposure to other employees. Informal talks need to be planned in advance or strategically initiated. The authors identified five informal communication scenarios in telecommuting settings that partly, but not fully, overlap with scenarios in regular office settings.

The present study is one of the first to examine informal communication in telecommuting settings. Previous studies have either excluded the aspect of informal communication or the situation for employees working in telecommuting settings. The results provide new insights into informal communication behavior in remote work.

COVID-19 arrived in the United States and Canada at a time when the future of sustainable urban travel across the continent looked uncertain. A decade-long trend in transit ridership growth appeared to have stalled in many cities (Boisjoly et al., 2018), while automobile ownership grew. This chapter synthesises unfolding evidence on how COVID-19 disrupted some of these existing trends in North American urban transportation while accelerating others. This synthesis is organised around three themes emerging from COVID-19 in the region: declining transit ridership, increased auto ownership or auto purchase plans, and a possible ‘new normal’ of increased telecommuting. The author evaluates each theme in the context of prior trends and public policy choices feeding those trends. Untangling hype from data, the chapter concludes with recommendations on how to support travellers in the region while calling for clearer thinking from urban thought leaders and researchers on the likely long-term impact of the crisis.

The purpose of this paper is to address ten key considerations regarding telecommuting that one should consider before leaving an onground position to become a telecommuter. The “insider's” view presented provides a realistic overview of changes that one can expect on a day‐to‐day basis comparing working in an office to working from home so an informed decision can be made.

This paper is written from the perspective of a telecommuter.

The paper finds that ten key considerations have been addressed that provide valuable insights into the telecommuting world.

The paper shows that anyone considering becoming a telecommuter would be well advised to weigh each of the considerations listed before making the virtual leap to working from a distance.

The paper is written from lived experience. The lessons learned addressed in this piece provide those considering telecommuting with a realistic overview of pros and cons to consider that can only come from an experienced telecommuter.

This article examines Current CITE-ings from the Popular and Trade Computing Press, Telework and Telecommuting

The methodology adopted is a literature review.

Readily available technologies now allow librarians to perform most of their work-offsite. Some traditional building-based services such as reference, have been taken over by virtual reference and now even instruction offers options on par with or even better than classroombased questions such as a webinar that can be viewed and reviewed at any time or by having librarians embedded into various courseware packages.

Librarians no longer need be limited to a single library; groups of subject librarians can work together in the cloud to provide services to multiple universities.

This article collates some articles from the non-library literature that mayprovide some ideas and review advantages and disadvantages for both the library and employee

Investigating employee responses to relational fulfilment of the psychological contract and work‐life benefits of a telecommuting program, this study aims to contribute to the literature on social exchange in employment.

The setting of the study was the German public administration. Survey data from 947 Civil Servants were analyzed in structural equation models. Analysis of mean structure was used to compare telecommuting participants (n=601) and regular workers (n=346).

Trust and affective commitment consecutively mediated between relational fulfilment of the psychological contract and organizational citizenship behavior. Members of the telecommuting program had more positive representations of social exchange, reporting higher levels of fulfilment, trust, and commitment than their peers.

Reliance on cross‐sectional self‐report data poses a limitation. Selection effects in the quasi‐experimental design for comparing telecommuters and regular employees cannot be ruled out. Generalizability to more transactional or short‐term employment is debatable.

The study adds to a more integrated understanding of the psychological processes that reinforce and strengthen employee trust and commitment, thus forming the basis of the motivation to go above and beyond specified duties and reward‐contingent behavior.

The aim of this article is to examine the relationships between several management communication strategies and the job satisfaction of telecommuters. A review of the literature revealed that several management communication strategies directly influence job satisfaction of telecommuters. However, this claim has not been objectively tested on Australian telecommuters. Hence, a sample of 43 telecommuters, mostly from IBM Australia, were surveyed and the results analysed using Pearson’s product‐moment correlation. Eleven aspects of the strategies were found to have significant influence on the job satisfaction of telecommuters: communicating job responsibilities; goals and objectives; deadlines and job expectations; communicating freely and regularly; providing appropriate equipment; training and career development; and reviewing work and salary regularly. This article concludes that cultural, economic and social contexts may have a distinct part to play in the impact of management communication strategies on the job satisfaction of telecommuters.

Telecommuting from home is back up on the agenda as a result of the unforeseen challenges brought by COVID-19. Working from home permits to avoid disruption in the ordinary functioning of educational institutions triggered by social distancing. However, home-based telecommuting may have some side effects on employees, especially in terms of work-life balance. Soft Total Quality Management (TQM) initiatives are needed to address these side effects. The article intends to shed light on these issues, providing some food for thought to scholars and practitioners.

Secondary data about the working conditions of 2,046 people employed in the education sector across Europe were investigated. A serial mediation analysis was designed to examine the direct and indirect implications of working from home on work-life balance.

The study suggests that home-based telecommuting may trigger work-to-life and life-to-work conflicts, due to the blurring of boundaries between work and everyday life. Soft tools, such as organizational meaningfulness (OM) and work-related well-being (WB), mediate the relationship between working from home (HW) and work-life conflicts (WLC), lessening the negative implications of working from home on work-life balance.

The design and the implementation of home-based telecommuting arrangements should include a special concern for soft TQM practices. Among others, OM and WB are likely to minimize the disruption of remote employees' jobs and interpersonal relationships. Failure to do so impairs the ability of home-based employees to make sense out of their working arrangements and to achieve a sustainable work-life balance.

This is one of the first attempts to illuminate the side effects of home-based telecommuting and to investigate the role of soft TQM in addressing these side effects.

This study sets out to investigate the influence of four work/life benefits on job choice and to examine individual differences that moderate the effects of work/life benefits during recruitment.

Participants (n=125) completed an internet self‐efficacy survey measuring their sense of competence in being able to use the internet effectively. They also filled out a demographic questionnaire and a policy‐capturing survey which asked them to read numerous job descriptions and rate how likely it was that they would accept each job. The levels of four benefits (childcare, telecommuting, eldercare, flextime benefits) varied across job advertisements. Analyses examined the degree to which these four independent variables affected the willingness to accept a job offer.

Childcare benefits influenced the job choices of 58 per cent of the sample. This exceeded the influence of flextime (33 per cent), telecommuting (26 per cent), and eldercare benefits (33 per cent). Childcare attracted women more than men. Internet self‐efficacy predicted the attractiveness of telecommuting.

It is important to consider the degree to which these findings generalize to non‐US job seekers, as well as applicants in more naturalistic settings.

Knowledge of influential work/life benefits (e.g. childcare) can enhance recruitment efforts in a competitive marketplace. Data on variables that moderate the attractiveness of work/life policies will enable organizations to further tailor their benefits to the types of applicants they seek.

In practice, work/life benefits are commonly offered in the hope of recruiting new employees. Yet, little is known about which benefits best attract new graduates. Moreover, research has only begun to examine individual differences that moderate the effect of work/life policies on recruitment outcomes. The present study addresses these gaps in the literature.