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Article
Publication date: 24 May 2013

James Rajasekar and Mueid Al Raee

Michael Porter's Five Forces Model provides an ideal mechanism and framework to study the Oman telecommunications industry's competitive structure. The purpose of this…

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Abstract

Purpose

Michael Porter's Five Forces Model provides an ideal mechanism and framework to study the Oman telecommunications industry's competitive structure. The purpose of this paper is to use this model to identify the competitive forces that affect it the most.

Design/methodology/approach

This paper is based on empirical research. The data were collected primarily from secondary sources such as published interviews of chief executive officers of the telecommunication companies in Oman, government reports, and Telecommunication Regulatory Authority of Oman (TRA). The authors then used Michael Porter's five forces model to investigate the competitiveness of the telecommunication industry in Oman.

Findings

The analysis shows that the strongest competitive forces in the industry are rivalry among competitors and threat of substitutes. While the threat of entry and power of buyers also having a significant impact, the power of suppliers is of very limited impact. Hence, the five forces model impacts uniformly on all the players in Oman's telecommunication market and have important strategy implications for them all. The results of this analysis are then used as a critical tool to formulate effective strategies for industry players in the face of the changing dynamics of telecommunication services industry in Oman.

Originality/value

This study is one of the few papers that attempted to study the telecommunication industry in Oman in depth. However, this is the first research study that investigated the competitive landscape of this industry using an established framework such as Michael Porter's five forces model. As such, the study brought to light new insights and paradigms in competing in the telecommunication industry in Oman. This study also suggests new strategic directives to the incumbents, new entrants, buyers and suppliers.

Details

Competitiveness Review: An International Business Journal, vol. 23 no. 3
Type: Research Article
ISSN: 1059-5422

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Book part
Publication date: 7 October 2015

Azizah Ahmad

The strategic management literature emphasizes the concept of business intelligence (BI) as an essential competitive tool. Yet the sustainability of the firms’ competitive…

Abstract

The strategic management literature emphasizes the concept of business intelligence (BI) as an essential competitive tool. Yet the sustainability of the firms’ competitive advantage provided by BI capability is not well researched. To fill this gap, this study attempts to develop a model for successful BI deployment and empirically examines the association between BI deployment and sustainable competitive advantage. Taking the telecommunications industry in Malaysia as a case example, the research particularly focuses on the influencing perceptions held by telecommunications decision makers and executives on factors that impact successful BI deployment. The research further investigates the relationship between successful BI deployment and sustainable competitive advantage of the telecommunications organizations. Another important aim of this study is to determine the effect of moderating factors such as organization culture, business strategy, and use of BI tools on BI deployment and the sustainability of firm’s competitive advantage.

This research uses combination of resource-based theory and diffusion of innovation (DOI) theory to examine BI success and its relationship with firm’s sustainability. The research adopts the positivist paradigm and a two-phase sequential mixed method consisting of qualitative and quantitative approaches are employed. A tentative research model is developed first based on extensive literature review. The chapter presents a qualitative field study to fine tune the initial research model. Findings from the qualitative method are also used to develop measures and instruments for the next phase of quantitative method. The study includes a survey study with sample of business analysts and decision makers in telecommunications firms and is analyzed by partial least square-based structural equation modeling.

The findings reveal that some internal resources of the organizations such as BI governance and the perceptions of BI’s characteristics influence the successful deployment of BI. Organizations that practice good BI governance with strong moral and financial support from upper management have an opportunity to realize the dream of having successful BI initiatives in place. The scope of BI governance includes providing sufficient support and commitment in BI funding and implementation, laying out proper BI infrastructure and staffing and establishing a corporate-wide policy and procedures regarding BI. The perceptions about the characteristics of BI such as its relative advantage, complexity, compatibility, and observability are also significant in ensuring BI success. The most important results of this study indicated that with BI successfully deployed, executives would use the knowledge provided for their necessary actions in sustaining the organizations’ competitive advantage in terms of economics, social, and environmental issues.

This study contributes significantly to the existing literature that will assist future BI researchers especially in achieving sustainable competitive advantage. In particular, the model will help practitioners to consider the resources that they are likely to consider when deploying BI. Finally, the applications of this study can be extended through further adaptation in other industries and various geographic contexts.

Details

Sustaining Competitive Advantage Via Business Intelligence, Knowledge Management, and System Dynamics
Type: Book
ISBN: 978-1-78441-764-2

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Article
Publication date: 13 October 2020

Randy Kurniawan, Adler Haymans Manurung, Mohammad Hamsal and Wibowo Kosasih

This study examines the collaborative impact of networking capability and balanced agile project management (APM) on firm performance through the mediating role of market…

Abstract

Purpose

This study examines the collaborative impact of networking capability and balanced agile project management (APM) on firm performance through the mediating role of market orientation and business process agility of medium and large telecommunication technology providers in Indonesia.

Design/methodology/approach

Research data were collected from the executive management of telecommunication technology providers in Indonesia via a questionnaire survey to obtain 150 valid questionnaires for analysis. This study analyzed the overall model fit and causal relationship using confirmatory factor analysis (CFA) and structural equation modeling (SEM).

Findings

The results indicate that market orientation fully mediates the link between networking capability-business process agility and balanced APM-business process agility. Furthermore, business process agility mediates the relationship between market orientation and firm performance.

Research limitations/implications

This study is based on a cross-sectional nature and might fail to capture the dynamic of the studied variables over an extended period.

Originality/value

The study extends the knowledge that dynamic capabilities, represented by networking capability and balanced APM, must be framed by market orientation to create customer value and improve bargaining position. However, market orientation alone is not enough in a highly dynamic business environment. Organization also requires business process agility, responsiveness and adaptability to timely address customers' needs and requirements.

Details

Benchmarking: An International Journal, vol. 28 no. 2
Type: Research Article
ISSN: 1463-5771

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Article
Publication date: 9 September 2021

Adler Haymans Manurung and Randy Kurniawan

This study aims to examine the joint impact of networking capability and agile project management on organizational agility of telecommunication technology providers' in…

Abstract

Purpose

This study aims to examine the joint impact of networking capability and agile project management on organizational agility of telecommunication technology providers' in Indonesia. The study also examines the moderating role of market orientation as a predominant strategic orientation on the relationship between agile project management and organizational agility.

Design/methodology/approach

Research data were collected via a questionnaire survey from the executive management of telecommunication technology providers in Indonesia to obtain 150 valid questionnaires for analysis. This study analyzed the overall model fit and causal relationship using confirmatory factor analysis and structural equation modeling.

Findings

The results indicate that networking capability positively affects organizational agility. However, agile project management's significant effect on organizational agility occurs only when the relationship is moderated by market orientation. The results of the study also demonstrate that organizational agility positively affects organizational performance.

Research limitations/implications

This study is based on a cross-sectional nature and might fail to capture the studied variables' dynamic over an extended period.

Originality/value

The study enriches the previous literature in organizational agility by presenting the collective impact of networking capability and agile project management and the moderating role of market orientation. However, dissimilar with major prior studies, the results indicate that agile project management's direct effect on organizational agility is not significant. Agile project management needs to be moderated by market orientation to create exceptional customer values and overcome the competition for the organization to achieve organizational agility, responsiveness and adaptability to address customers' needs and requirements. Furthermore, the study's result corroborates the importance of organizational agility to achieve organizational performance in the highly dynamic telecommunication industry.

Details

International Journal of Managing Projects in Business, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1753-8378

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Article
Publication date: 19 July 2021

Riffat Blouch, Khuda Bakhsh, Wajid Shakeel, Muhammad Majid Khan and Aiza Yasmeen

The purpose of the current study is to investigate the role network value of firm on the relationship between firm strategic initiatives on firm performance by managing…

Abstract

Purpose

The purpose of the current study is to investigate the role network value of firm on the relationship between firm strategic initiatives on firm performance by managing the market antecedents including user's expectations, user's coordination and user's compatibility.

Design/methodology/approach

The current study uses secondary date of telecom industry of Pakistan, India and China. The data obtained were later subjected to the analysis using CASUALMED procedures of statistical analysis software (SAS).

Findings

The findings from the study projected that strategic drivers played an important role in leveraging the firms' performance. The results also confirm that in order to increase the firm performance, the network value of firms' plays a very crucial role.

Research limitations/implications

Despite making novel contribution, the present study has few limitations, need researchers' attention to be explained in the future, which includes narrow population size, not being able to work on indirect network effects and the theoretical explanation of behavioral antecedents of network value.

Practical implications

The present research have potential applications for managers of telecom industry, which in turn would help them to develop the strategies that they could build to leverage their network value and firms' performance.

Originality/value

The current study has made a considerable contribution in the literature by proposing a model that adds to the theoretical foundation of strategic management of the firm. So, closely considering these insights would be helping for the firms to leverage its network value in mobile telecommunication industry.

Details

International Journal of Productivity and Performance Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1741-0401

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Article
Publication date: 1 May 2006

Dong‐Hee Shin, Won‐Yong Kim and Dong‐Hoon Lee

The purpose of this paper is to investigate the current development of public information infrastructure in eastern USA. It proposes discussing lessons learned from four

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797

Abstract

Purpose

The purpose of this paper is to investigate the current development of public information infrastructure in eastern USA. It proposes discussing lessons learned from four case studies of public information infrastructure projects to gain a better understanding of the challenges and implications of open access for broadband services and to provide a foundation for evaluating the advisability of mandatory open access policies.

Design/methodology/approach

Four cases were selected for in‐depth study in the eastern area of the USA. Multiple data collection methods were used – in‐depth face‐to‐face and telephone interviews with people associated directly with the projects.

Findings

The study recommends appropriate policy measures that can promote open access.

Originality/value

The case studies shed light on how future public information infrastructures may evolve within the larger context of national and global information infrastructure.

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Article
Publication date: 15 July 2020

Randy Kurniawan, Dyah Budiastuti, Mohammad Hamsal and Wibowo Kosasih

This study aims to examine the impact of balanced agile project management (balanced APM) on firm performance through the mediating role of market orientation and…

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1046

Abstract

Purpose

This study aims to examine the impact of balanced agile project management (balanced APM) on firm performance through the mediating role of market orientation and strategic agility of medium and large telecommunication technology providers in Indonesia.

Design/methodology/approach

Research data was collected from the executive management of telecommunication technology providers in Indonesia via a questionnaire survey to obtain 150 valid questionnaires for analysis. This study analyzed the overall model fit through confirmatory factor analysis and causal relationships through structural equation modeling.

Findings

The results indicate that market orientation mediates the link between balanced APM and strategic agility and that strategic agility mediates the link between market orientation and firm performance.

Research limitations/implications

The choice of single telecommunication industry in a single country, Indonesia, provides a limitation on external validity. It is, therefore, suggested to extend the research efforts to other industry sectors in multi-country environments.

Originality/value

This study extends the knowledge about agile project management by embracing balancing control enforcement and tests it empirically. This study also re-conceptualizes strategic agility to embrace business partner switching capability and market orientation to embrace the inter-partner coordination dimension. Finally, the results highlight that agile project management needs to be framed by market orientation to create higher value for customers. However, market orientation alone is not enough and that the organization requires strategic agility to achieve firm performance.

Details

Review of International Business and Strategy, vol. 30 no. 4
Type: Research Article
ISSN: 2059-6014

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Article
Publication date: 31 December 2006

Maulin Patel, S. Venkateson and R. Chandrasekaran

A critical issue in the design of routing protocols for wireless sensor networks is the efficient utilization of resources such as scarce bandwidth and limited energy…

Abstract

A critical issue in the design of routing protocols for wireless sensor networks is the efficient utilization of resources such as scarce bandwidth and limited energy supply. Many routing schemes proposed in the literature try to minimize the energy consumed in routing or maximize the lifetime of the sensor network without taking into consideration limited capacities of nodes and wireless links. This can lead to congestion, increased delay, packet losses and ultimately to retransmission of packets, which will waste considerable amount of energy. This paper presents a Minimum‐cost Capacity‐constrained Routing (MCCR) protocol which minimize the total energy consumed in routing while guaranteeing that the total load on each sensor node and on each wireless link does not exceed its capacity. The protocol is derived from polynomial‐time minimum‐cost flow algorithms. Therefore protocol is simple and scalable. The paper improves the routing protocol in (1) to incorporate integrality, node capacity and link capacity constraints. This improved protocol is called Maximum Lifetime Capacity‐constrained Routing (MLCR). The objective of MLCR protocol is to maximize the time until the first battery drains its energy subject to the node capacity and link capacity constraints. A strongly polynomial time algorithm is proposed for a special case of MLCR problem when the energy consumed in transmission by a sensor node is constant. Simulations are performed to analyzed the performance of the proposed protocols.

Details

International Journal of Pervasive Computing and Communications, vol. 2 no. 2
Type: Research Article
ISSN: 1742-7371

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Book part
Publication date: 15 March 2021

Marco Ottawa

Collecting customer data is increasingly becoming an automatic process at different customer touchpoints, carried out with the help of artificial intelligence. Modern…

Abstract

Collecting customer data is increasingly becoming an automatic process at different customer touchpoints, carried out with the help of artificial intelligence. Modern telecommunication networks are necessary for collecting this data in a timely manner. This chapter describes 5G, the latest generation of mobile telecommunication networks. It outlines the current stage of development and use cases being introduced or planned by telecommunication companies worldwide. A key aspect of the chapter is to explain what 5G means for collecting customer data.

Details

The Machine Age of Customer Insight
Type: Book
ISBN: 978-1-83909-697-6

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Article
Publication date: 27 June 2008

Shiro Uesugi

This paper seeks to present a case study of a rural Do It Yourself (DIY) Information and Communication Technology (ICT) project in a Japanese depopulated rural community.

Abstract

Purpose

This paper seeks to present a case study of a rural Do It Yourself (DIY) Information and Communication Technology (ICT) project in a Japanese depopulated rural community.

Design/methodology/approach

The paper consists of two parts. First, the technology that enables the project is presented together with policy considerations about why such a technology had to be deployed. An analysis of the results from surveys and interviews is then presented.

Findings

In order to achieve sustainable development of a rural ICT project, which is the key to enabling economic development, it is essential to involve residents' participation. A test‐bed DIY project was constructed in a Japanese rural community in 2004, and surveys were conducted in 2004 and 2006 in order to identify residents' needs and awareness of ICT, determine the information literacy level, and evaluate the attitude toward the acceptance of ICT. Also, individual interviews were conducted to look at the qualitative side of residents' perceptions. In general, the residents were found to be indifferent as far as the statistical significance is concerned. However, insights from individual interviews disclosed some useful factors about how to tackle the digital divide in modern society, including the usefulness of DIY in ICT.

Originality/value

The findings, based on analysis of a unique DIY ICT project, will be of value to operators and regulators.

Details

info, vol. 10 no. 4
Type: Research Article
ISSN: 1463-6697

Keywords

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