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Article
Publication date: 19 July 2011

Nir Kshetri

Industrialized world‐based healthcare providers are increasingly off‐shoring low‐end healthcare services such as medical transcription, billing and insurance claims. High‐skill…

2694

Abstract

Purpose

Industrialized world‐based healthcare providers are increasingly off‐shoring low‐end healthcare services such as medical transcription, billing and insurance claims. High‐skill medical jobs such as tele‐imaging and tele‐pathology are also being sub‐contracted to developing countries. Despite its importance, little theory or research exists to explain what factors affect industry growth. The article's goals, therefore, are to examine economic processes associated with developing economies' shift from low‐ to high‐value information technology enabled healthcare services, and to investigate how these differ in terms of legitimacy from regulative, normative and cognitive institutions in the sending country and how healthcare services differ from other services.

Design/methodology/approach

This research is conceptual and theory‐building. Broadly, its approach can be described as a positivistic epistemology.

Findings

Anti off‐shoring regulative, normative and cognitive pressures in the sending country are likely to be stronger in healthcare than in most business process outsourcing. Moreover, such pressures are likely to be stronger in high‐value rather than in low‐value healthcare off‐shoring. The findings also indicate that off‐shoring low‐value healthcare services and emergent healthcare industries in a developing economy help accumulate implicit and tacit knowledge required for off‐shoring high‐value healthcare services.

Research limitations/implications

The approach lacks primary data and empirical documentation.

Practical implications

The article helps in understanding industry drivers and its possible future direction. The findings help in understanding the lens through which various institutional actors in a sending country view healthcare service off‐shoring.

Originality/value

The article's value stems from its analytical context, mechanisms and processes associated with developing economies' shift to high‐value healthcare off‐shoring services.

Details

International Journal of Health Care Quality Assurance, vol. 24 no. 6
Type: Research Article
ISSN: 0952-6862

Keywords

Article
Publication date: 1 December 1998

Edward Finch

In this paper the author examines the prospect and benefits of remote building control. The convergence of Internet technology and building management systems is likely to…

572

Abstract

In this paper the author examines the prospect and benefits of remote building control. The convergence of Internet technology and building management systems is likely to transform facilities management. The paper explores the nature of this convergence. Information ranging from individual light sensor outputs to strategic occupancy data will be accessible to secure users on the Internet. The discussion considers what form this will take and some of the hurdles that need to be addressed.

Details

Facilities, vol. 16 no. 12/13
Type: Research Article
ISSN: 0263-2772

Keywords

Book part
Publication date: 13 December 2023

Nimesh P. Bhojak, Suresh N. Patel and Mohammadali K. Momin

Digital healthcare once again emerges due to pandemic (Covid-19). Digital healthcare can be minimising the issue of accessibility, availability, accuracy and affordability of…

Abstract

Digital healthcare once again emerges due to pandemic (Covid-19). Digital healthcare can be minimising the issue of accessibility, availability, accuracy and affordability of healthcare service during a pandemic. Digital healthcare playsa significant role to provide healthcare equity during the pandemic. This article presents the current trends and scenario of digital healthcare with a focus on health equity. The main objective of this chapter is to review the four aces of health equity in the digital healthcare literature. The scope and challenges faced by the policymakers to implementation of digital healthcare to improve health equity. This chapter considers the hybrid literature review based on the bibliometric and the systematic literature based on the various theme, sub-theme, concept and context-related health equity through digital healthcare. This study provides the previous and current research trends and preposition for the future researcher, healthcare professional, policymakers and digital healthcare innovators to invent the tool which leads the health equity through the digital healthcare in the healthcare.

Details

Fostering Sustainable Development in the Age of Technologies
Type: Book
ISBN: 978-1-83753-060-1

Keywords

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