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For a new technology-based firm, the ability to learn is crucial to their growth process. However, firms constantly face the challenge of maintaining the ambidexterity of two different learning activities, namely learning by exploiting existing competencies and learning through exploring new ones. The purpose of this study is to examine how small technology-based firms at incubators perform both activities. Using the index of network openness, we argue that firms perform ambidexterity by maintaining a balance between a high and low level of network openness. Our first hypothesis was constructed as firms pursuing explorative learning will develop a high level of network openness while those pursuing exploitative learning will develop a low level of network openness. In the second hypothesis, we argue that firms need to balance network openness. Developing too low level of network openness will not add more benefits as the cost for maintaining relationship increases. Similarly, developing too high level of openness may potentially hinder firms’ progress as firms face distractions and difficulties in maintaining a wide variety of relationships. Using the empirical data from new technology-based firms located at the Daresbury SIC, we confirm the hypotheses. The result also found a trend of a curvilinear relationship between network openness and the firms’ performance which confirm the second hypothesis. The overall findings have illustrated how a network has a positive impact on helping small and new technology-based firms perform learning ambidexterity.

Analyzing the association between the entrepreneur’s background and product innovation, this paper aims to propose that some entrepreneur’s features are associated with the product innovation in incubated companies.

The study involved 95 technology-based firms incubated in Brazil. Questionnaires were sent to 461 technology-based incubated firms of the state, of which 112 have responded; however, only 95 met the established criteria, which was analyzed by logistic regression.

It was found that companies whose entrepreneurs have technical academic education closer to the Exact Sciences promote more innovation in products, regardless the size of their companies. In addition, in smaller firms, besides the technical background closer to the Exact Sciences, the entrepreneur's experience in the company also showed positive association regarding the intensity with which such firms innovate in products.

Results indicate that entrepreneurs who were selected taking into account their technical background closer to the Exact Sciences are more likely to contribute to the product innovation in their companies. Therefore, investing in their businesses will also increase the likelihood of success in the efficient allocation of the incubator resources.

The originality of this paper is reflected by the presentation of relations between entrepreneur’s background and product innovation in technology-based incubated firms in an emerging economy, highlighting the value of some characteristics of entrepreneur’s background to promote product innovation.

Analisando a associação entre o background do empreendedor e a inovação em produtos, este artigo propõe que algumas características do empreendedor estão associadas com a inovação de produtos em empresas incubadas.

O estudo envolveu 95 empresas de base tecnológica no Brasil. Questionários foram enviados para 461 empresas incubadas de base tecnológica no estado de São Paulo, das quais 112 responderam. Contudo, apenas 95 satisfizeram os critérios estabelecidos na pesquisa, as quais foram analisadas por meio da regressão logística.

Foi identificado que empresas cujos empreendedores possuem formações acadêmicas mais próximas das ciências exatas promovem mais inovações em produtos, independentemente do tamanho da organização. Além disso, em empresas menores, além da formação acadêmica próxima das ciências exatas, a experiência do empreendedor na empresa também mostrou associação positiva com relação à intensidade com a qual tais empresas inovam em produtos.

Os resultados indicam que os empreendedores selecionados, com formação técnica mais próxima das ciências exatas, têm maior probabilidade de contribuir para a inovação de produtos em suas empresas. Portanto, investir nesses negócios aumentará a chance de sucesso na alocação eficiente dos recursos da incubadora.

A originalidade do artigo consiste na apresentação de relações entre o background do empreendedor e a inovação de produtos, em empresas de base tecnológica incubadas, em um país emergente. Isto realça o valor de algumas características do empreendedor para promover a inovação de produtos.

Analizando la asociación entre el fondo del emprendedor y la innovación en productos, este artículo propone que algunas características del emprendedor están asociadas con la innovación de productos en empresas incubadas.

El estudio involucró a 95 empresas de base tecnológica en Brasil. Los cuestionarios se enviaron a 461 empresas incubadas de base tecnológica en el estado de São Paulo, de las cuales 112 respondieron. Sin embargo, sólo 95 cumplieron los criterios establecidos en la investigación, que se analizaron a través de la regresión logística.

Se ha identificado que las empresas cuyos emprendedores poseen formaciones académicas más cercanas a las ciencias exactas promueven más innovaciones en productos, independientemente del tamaño de la organización. Además, en empresas menores, además de la formación académica cercana a las ciencias exactas, la experiencia del emprendedor en la empresa también mostró asociación positiva con relación a la intensidad con la que dichas empresas innovan en productos.

Los resultados indican que los emprendedores seleccionados, tomando en consideración su formación técnica más cercana a las ciencias exactas, son más probables de contribuir con la innovación de productos en sus empresas. Por lo tanto, invertir en estos negocios aumentará la probabilidad de éxito en la asignación eficiente de los recursos de la incubadora.

La originalidad del documento es reflejada por la presentación de relaciones entre el fondo del emprendedor y la innovación de productos en empresas incubadas de base tecnológica en una economía emergente, resaltando el valor de algunas características del fondo del emprendedor para promover la innovación de productos.

Using stakeholder theory the paper seeks to investigate how technology incubators manage and balance the expectations of stakeholders, and the effect on the shaping of technology incubators and their chances of success.

Incubator programmes have been introduced with multiple goals. A case study is conducted in order to examine stakeholders based on their power to influence, the legitimacy of the relationship and the urgency of claim, and how incubators deal with stakeholder expectations.

Incubator management involves balancing a complex set of conflicting goals. Expectations are interdependent, hierarchically organised, and involve sub‐processes related to different stakeholders. Goals are not fitted to an operational context. Consequently, suboptimal solutions are chosen to balance and fulfil expectations sufficiently to ensure survival. Three strategies to balance stakeholder expectations are identified.

The stakeholder theory approach adopted shows how incubators manage the expectations of their various stakeholders, and so may explain why studies on incubator performance produce diverse results.

The effectiveness of incubators is difficult to assess due to multiple, and often moving, targets. There is a great risk that incubators aim for the goals that are easiest to measure and focus on short‐term results. Social returns of incubators can be reduced if incubator managers choose suboptimal solutions to balance the demands of different stakeholders.

Rather than accepting normative assumptions, the paper contributes to the critical analysis of the technology incubator ideal. Through stakeholder analysis the paper demonstrates how incubators are shaped by the struggle to balance conflicting goals.

Digital tourism has drawn the attention of researchers around the globe. This study aims to assess the digital tourism experience for tourist site revisit from an emerging market perspective.

Anchored on the social cognitive theory, the study employed a quantitative method, using the convenience sampling to select 328 participants who responded to tourism and technology sharing items through an online questionnaire. The study's hypotheses were tested utilizing structural equation modelling.

The results suggest a significant influence of technology-based service innovativeness on service value, tourist site revisits and experience sharing through technology. Further, the findings also revealed the significant influence of service value on tourist site revisit and experience-sharing through technology.

This study was conducted with only clients or tourists, and this limits generalization of the study's findings.

The study offers the understanding of how tourist site operators and all stakeholders have to deploy new ways of technology-based service innovation to get maximum return on their investment in the hospitality industry.

The outcome of this research advanced the linkage between technology and tourism in context, which is important to policymakers and practitioners in the sector.

This article aims to conduct a bibliometric study using structural and relational approaches amongst the extracted documents and investigates the connections between business incubation and entrepreneurship-related papers to describe the field comprehensively.

A total of 259 articles have been retrieved from Scopus database in order to conduct the bibliometric analysis. Performance analysis and science mapping techniques of bibliometrics have been used along with data visualisation software, i.e. VOSviewer and RStudio. The network collaboration and intellectual structures, i.e. bibliographic coupling, co-occurrence analysis, word cloud and trending topics, have been presented to identify the field’s latest trends, themes and development.

The findings highlight annual publication trends, including the most frequently cited articles, the most productive authors, countries and highly influential journals that contribute the most to the said field. The intellectual structures have been developed to identify research themes and trends by running co-occurrence analysis and bibliographic coupling. The findings of this study emphasize the value of technology transfer, mentorship programmes, entrepreneurship education and an emphasis on innovation and creativity through entrepreneurial universities and academia. These findings provide policymakers and administrative officials with crucial guidance for fortifying the pillars of entrepreneurship and education for the comprehensive development of the economy. Further, this article attempts to identify the most influential and relevant publications as well as the newest trends in the area of business incubation in combination with entrepreneurship.

The article contributes not only to broaden the scope of knowledge on the said research discipline but also to comprehend how the field has evolved over a period of time. This study also attracts the interest of scholars/academicians, leading to the significant production of scholarly documents in business incubation and entrepreneurship.

The field of entrepreneurship and business incubation is one of the important pillars for the growth and development of the economy. This piece contributes to this arena by focusing on the areas that must be taken care of by developing the entrepreneurial ecosystem and fostering the progress of startups. The fundamentals of this research highlight the importance of mentorship programs, entrepreneurship education, technology transfer and a focus on innovation and creativity through entrepreneurial education and efforts by universities/academia, giving an important direction to the policymakers and administration for strengthening the pillar of entrepreneurship and education for the holistic development of the economy.

Business incubation is an emerging field of academic research connected to startups, venture formation and entrepreneurship ecosystems, making it a potential scholarly discipline. This study presents a thorough bibliometric analysis over the last three decades, offering comprehensive details on the most significant developments in the field of business incubation. Moreover, the various analytical methods applied to this study make it more attractive.

The manager of the 21st century is expected to succeed in an environment strongly characterized by unprecedented volatility, uncertainty, complexity, and ambiguity (VUCA). In fact, today’s business environment consists of contradictory pressure and tensions, where competitive advantage could be gained by ambidextrous activities. The concept of ambidexterity has already been discussed by many scholars, but still little is known about managerial practice and actions that are useful for finding the balance between the paradoxes that have been identified at that level. Although there are different tensions, dynamic and evolving according to the changes observed in the environment: more volatile, uncertain, complex, and ambiguous, the pressure to remain flexible and simultaneously maintain the plan of development, seems to be essential. In recent research studies, networking perspective is mentioned as one of areas worth exploring while analyzing the concept of ambidexterity. For that reason, the main goal of this chapter is to investigate if networking is one of the factors useful for managing ambidexterity. To gain deeper insight, we investigated further, searching for the factors essential for managing ambidexterity: we compared the research results between companies of different sizes to identify any regularities. We focused on ambidexterity reflected by managerial practice where stability/plans and flexibility are implemented simultaneously. We investigated 150 managers using paper-and-pencil interviewing. Our research results confirmed that networking could be one of the main approaches having an impact on ambidextrous activities. However, we cannot conclude that companies are obliged to apply a networking perspective to be ambidextrous, although it could be recommended. Further analysis of companies of different sizes revealed the relationship between ambidexterity and networking in case of small and large companies, and no relation in medium-sized enterprises.

The focus of this chapter is assessment of effectiveness of support infrastructure for technology-based businesses. The chapter aims to examine the effects of physical infrastructure including incubators and science parks on the level of innovation activity and performance of new technology-based firms. It reviews evidence from Western countries comparing various assessments of the impact of science parks on the firms. The chapter is set to examine the development of the science park movement in Russia; it explores the empirical evidence from a case-study university in an attempt to analyse the shortcomings in present state of the support infrastructure in Russia from point of view of technology-based companies.

This study aims to analyse organisational capabilities among new technology-based firms (NTBFs) and examine how these capabilities are linked to the firms’ long-term survival.

The study leverages a data set of 131 NTBFs located at 16 incubators in Sweden. The first part of the analysis seeks suitable organisational capabilities as determinants of firm survival. The second part is a statistical analysis. The organisational capabilities comprise six variables concerning business experience, financing and international markets.

The study comprises two data collections, with the first data collection being conducted in 2005, and the second in 2014. The survival rate for these firms was 55 per cent according to their respective annual reports in 2013. First, this study showed that the logistic regression model that included the three organisational capabilities is significant. Second, one variable is significant at the variable level: business experience. In addition, the control variable firm size is also significant.

Further empirical research in this area is required as the current research on organisational capabilities is quite limited and mainly conceptual in nature. Very few related studies focus on NTBFs and their survival. This study demonstrates a significant logistic regression model to determine links between organisational capabilities and firm survival.

This study aims to explore key factors and specific ways for the upgrade to hybrid incubators in the context of China. A hybrid incubator means that a technology-based business incubators (TBIs) can implement various distinct value creation processes with the integration of the advantages of non-for-profit and for-profit TBIs at same time as Chinese government now requires government-sponsored non-for-profit TBIs to be profitable self-sustainability with less dependent on direct public subsidies, aiming to motivate these TBIs to provide higher quality services for their tenant new technology-based firms (NTBFs).

This study conducts a single in-depth case-study of Tuspark Incubator (located in Tsinghua Science Park [TSP]) with categorical analysis.

Three factors, i.e. incubation subdivision, intermediary platform and proactive approach, are found to be essential for a formerly government-sponsored TBI’s upgrading. Incubation subdivision enables Tuspark Incubator to create multiple incubation processes with incubator characteristic variables of both non-for-profit and for-profit incubators; with the establishment of intermediary platform, Tuspark Incubator provides specialized business support and high-quality networking from relevant specialized service organizations external to the incubator; more proactive approach with equity investment on incubating firms from Tuspark Incubator help to generate social welfare and financial profit at the same time.

For the incubators’ managers, incubation subdivision enables TBIs to operate for-profit and non-for-profit processes at the same time and provides different specific needs; more open intermediary service platforms can leverage the full potential of the actors in innovation system and help TBIs to save resource when upgrading to hybrid incubators; proactive approaches nurture learning climate and entrepreneurship environment to enhance the successful rate on NTBFs inside incubators and provide main profit source for incubators. For policy makers, using proactive approaches including creating a good milieu for incubation on technology-based start-ups and the design of public guidance funds is increasingly crucial.

This research is a pioneering study on the key factors and specific ways for the upgrade of government-sponsored non-for-profit TBIs in China to hybrid for-profit and non-for-profit incubators.

The purpose of this paper is to assess the level of innovation of products, processes and services in technology‐based incubated companies.

On the basis of this review, the stages of development of companies incubated in the Incubating Center for Technological Companies São Paulo, Brazil, were analyzed and through the integration of three different statistical techniques (factorial analysis, cluster analysis and logistic regression), a basis for analyses and considerations was obtained: the companies studied were segregated into clusters according to each one's stage of innovation.

A statistical model was estimated to calculate the probability of innovation of the companies – a methodological tool for evaluating the actual presence of innovation in technology‐based companies installed in incubators.

Owing to the nature of the sample chosen, the results might not be generalized to broader or international contexts.

The estimated model should contribute as an analytical tool to incubators in evaluating the probability of innovation in technology‐based incubated companies.

With the use of this analytical model, incubators should be more capable of developing strategies to stimulate innovation.

This paper reviews widely the contributions of authors concerning factors of innovation in order to present a model drawn from three different multivariate analyses. Furthermore, the theme of innovation assessment in technology‐based incubators has few contributions.