Search results

The purpose of this paper is to determine whether technical skill provides incremental value over managerial skill in managerial performance for first‐tier managers, and explore potential mediators of this relationship. Hypotheses: technical skill incrementally predicts managerial performance; referent and expert power mediate this relationship; and inspirational appeals and rational persuasion mediate the relationship between power and managerial performance.

A total of 107 first‐tier supervisors from local petrochemical and engineering companies completed an online survey about their professional background and managerial skills; subordinates rated supervisors' technical skill, power, and influence tactic habits. Managerial performance was measured as: production output, subordinate job satisfaction, and subordinate ratings.

Technical skill incrementally predicted subordinate perceptions of managerial performance over managerial skill. Referent power mediated the relationship between technical skill and both subordinate ratings and job satisfaction; expert power only mediated for job satisfaction. Rational persuasion mediated the relationship between expert power and subordinate ratings of managerial performance.

Clear measurement of multidimensional constructs such as managerial performance and technical skill is essential. Limitations include self‐selection bias and availability of objective technical skill measures. Future research should develop component‐based measures of these constructs.

Technical skill is valuable to managers as a source of credibility and a means to identify with subordinates. Technical skill should not, therefore, be the most important criterion in selecting technical managers.

This study helps technical managers better leverage their technical skills in managerial contexts, and provides new research directions for component‐based performance measurement.

The purpose of this study is to assess the effects of financial management practices of small-scale building contractors on the technical performance of the contractors in the northern part of Nigeria with international best practices. Previous studies argued that the technical performance of small-scale building contractors in developing countries is poor because of insufficient cash to acquire strategic resources at the outset of a project. This continues to pose a challenge to the sustainable development of the construction industry, particularly in developing countries like Nigeria. There is, therefore, a need to identify, assess and compare the effects of financial practices of the contractors with technical performance best practices.

The technical performance of each contractor was evaluated using a five-point Likert scale. This is used to obtain the mean technical performance levels of the contractors. A questionnaire survey was administered to the professionals in the industry who were selected by using a proportionate stratified random sampling technique. The contractors’ performance was compared using ANOVA with post hoc, and the effects of contractors’ financial management practices were determined using multiple regression analysis.

The results of this study indicated that the contractors in Nigeria were average technical performers and there were large effects of financial management practices on the technical performance of contractors in building projects.

This study is limited to small-scale building contractors in northeast Nigeria. One of the implications of this study is that it provides the criteria for an evaluation of small-scale building contractors’ technical performance in Nigeria and other developing countries that faced similar problems.

The practical implications of this study are that it establishes the current level of contractors' technical performance and serves as an awareness of contractors' current financial practices.

This study created bases for self-evaluation of contractors’ technical performance and competition among small-scale contractors in Nigeria for the enhancement of productivity particularly in rural areas for national development.

This study emanated from the government reports and past studies in the area of performance management based on the persistence of poor technical performance of small-scale contractors in the construction industry.

The purpose of this study is to develop a framework for evaluating business‐IT alignment. Specifically, the authors emphasize internal business‐IT alignment between business and IS groups, which is a typical setting in recent boundary‐less, networked business environments.

Based on the previous studies, a socio‐technical approach was developed to explain how the functional integration in the business‐IT alignment process could be accomplished in collaborative environments. The study investigates the relationship among social alignment, technical alignment, IS effectiveness, and business performance.

The results indicated that alignment between business and IS groups increased IS effectiveness and business performance. Business‐IT alignment resulting from socio‐technical arrangements in firms' infrastructure has positive impacts on business performance.

This study is limited by control issues in terms of the impact of the confounding variables on business performance. Future studies need to validate the research model across industries. The study results imply that business‐IT alignment is a multidimensional concept that includes social and technical activities explaining the way people and information technology institutionalize business value.

By establishing a socio‐technical framework of business‐IT alignment, this study proposes a conceptual framework for business‐IT alignment that accounts for not only improved technical performance, but also improved human performance as well. This study emphasizes the importance of addressing internal socio‐technical collaboration in modern business environments.

The purpose of this paper is to analyze the determinants of the performance of regional industrial technology development programs among the regional strategic industrial development program that the central government and Daegu metropolitan city jointly promoted between 2004 and 2012. Specifically, in this research, the authors are trying to identify the effects of R&D capabilities and technical development tasks on technological and managerial performance.

The dependent variables of this study are technical and economic performance. Technical performance, product and process innovation, economic performance, sales and export increases were measured using five-point Likert scales. The authors added the contribution of sales through technology development to economic performance. The independent variable is the company’s R&D capability, measured by the number of R&D staff compared to the average total number of employees from 2004 to 2012. The characteristics of the technology development tasks were measured by technical characteristics, market characteristics and collaborative research types. The technological characteristics were measured by seven factors, including technological change, technical difficulty, potential in commercialization, competition between domestic and foreign competitors, difficulty in introducing overseas technology and the technological gap. Market characteristics were largely divided into complexity, dynamics and competitiveness. The types of collaborative research were divided into whether or not there were collaborative research with the participation of large corporations. The control variables are firm size (number of employees) and firm age. Regression analysis was used to analyze the determinants of performance, and a difference analysis was conducted to determine the effect of collaborative research on performance.

The main determinants of the regional industrial technology development program performance are the characteristics of the technology development task rather than the internal R&D capability; moreover, the technical characteristics, complexity of the developed product market and participation of large corporations had significant effects on R&D capability. The R&D capacity of firms in internal R&D capacity had a significant effect only on the improvement of technology development ability. Therefore, R&D capacity, which is the main determinant of technology innovation, did not have a significant effect on the performance of short-term technology development tasks. Technological change, technological difficulty, competition between domestic and foreign competitors and the technological gap had positive effects on performance, excluding sales contributions. In addition, the complexity of the developed product market such as the diversification of demand, competitive product and sales distribution channels had positive influences on the performance of technology development programs, unlike dynamics and competitiveness. In this study, the authors cannot confirm the effect of collaborative research on the performance of the technology development programs, but they confirmed that collaborative research involving large corporations had a positive influence on performance.

The results of the analysis of the determinants of regional industrial technology development programs suggest some implications in the future evaluation of these regional industrial technology development programs. It is necessary to review the application qualification and merit, advance review of the business plans and confirmation, an examination of the research results and performance of the applicants and a review of the technology and market situation of the project. For this, the authors suggest that the written review from the relevant technical experts be submitted to the evaluation committees. Also, when establishing regional industrial development programs, they should be evaluated thoroughly, including detailed information and contents about the technical and market characteristics of the local industry.

This research is one of the first to investigate the achievements of R&D support programs among regional industrial development programs in Korea. The results of this study can substantially contribute to the development and implementation of the R&D support policies of the central and local governments. Furthermore, the findings suggest guidelines for improving the performance of R&D support programs in the future. A theoretical model for enhancing the efficiency of government R&D support programs may be established, and an empirical analysis may be conducted to provide practical and academic implications for further research.

In the early 1990s, the Thai government initiated a process of reform of the electricity industry with the argument that such reform would improve the performance of the industry and contribute to enhancing the overall economic prosperity. The purpose of this paper is to examine the veracity of this argument by analysing both the technical and environmental performance of the Thai electricity industry.

A data envelopment analysis‐based methodology is employed in this study to measure the productivity of the Thai electricity industry, for the period 1980‐2006. This method enables the decomposition of productivity changes into technical and efficiency changes, and hence enables one to determine if changes in productivity are due to electricity reform (efficiency gains) or due to autonomous technological improvements.

The study reveals that the increase in the productivity of the Thai electricity industry over the period 1980‐2006 was mainly driven by technological improvements and that industry reform has had insignificant impact on productivity. Further, the impacts of electricity reform on the environment appear to be relatively modest – this too was driven by government regulation that supports the use of less environmentally detrimental fuels for electricity generation by the private producers, rather than electricity reform.

The analysis in this paper contributes to the literature on productivity and efficiency, by applying the DEA method to a time series data for a single industry. Additionally, the analysis of environmental performance of the Thai electricity industry – to the best of knowledge of the authors – is the first of its kind for the Thai electricity industry.

This study aims to evaluate the performance of buildings in the University of Uyo using the post-occupancy evaluation (POE) technique.

A quantitative questionnaire survey is adopted in which 333 copies of a validated questionnaire are administered to academic, administrative and maintenance staff and some students who occupy four buildings used for the survey. However, 124 valid responses are received giving a response rate of 37per cent. Data collected are analysed using descriptive and inferential statistical tools while the Kruskal Wallis chi-square (χ²) test is used to analyse hypotheses postulated for the study.

Findings reveal that the General Administration (GA) building has high ratings in five technical performance criteria of ambient level of sound in offices, the integrity of materials used for walls, and correctness of stair risers, threads in the building quality of lighting and quantity of lighting. Findings on the functional performance of GA building show that cleaning, friendliness, parking space, landscaping and indoor climate are the top five rated. Findings also reveal that lack of awareness about POE is a top-rated barrier, followed by a lack of orientation of stakeholders and a lack of adequately trained staff.

The study contributes to the body of knowledge on POE, particularly in universities by conducting an empirical evaluation of both technical and functional performance of the University of Uyo buildings. Besides, it establishes a set of factors that significantly hinder the implementation of POEs in universities. From a practice perspective, it provides valid feedback on which universities can build upon to improve conditions of their facilities and ultimately bolster the conducive environment for teaching and learning.

The purpose of this paper is to compare the performance levels of small scale local government contractors (SSLGCs) in northern part of Nigeria with international practice. Previous studies focused attention primarily on benchmarking the performance of contractors, but were mostly conceptual rather than from empirical findings. This continuous to pose a challenge to the sustainable development of the construction industry, particularly, in developing countries like Nigeria. There is therefore a need to identify, assess and compare performance practice levels of small scale contractors.

The performance of each contractor was evaluated using a five-point Likert scale used in obtaining mean performance levels in respect to three classes of performance practices. A questionnaire survey was administered to major parties in the industry; clients, contractors and consultants who were selected by using a proportionate stratified random sampling technique. The contractors’ performance was compared by using ANOVA with post hoc.

The results indicated that the SSLGCs in Nigeria were average performers and there were effects and differences among the various contractors’ levels of performance with international practice.

The study is limited to SSLGCs in northern part of Nigeria.

The study provided the criteria for evaluation of SSLGCs’ performance in Nigeria and other developing countries that faced similar problems.

The study created bases for self-evaluation and competition among small scale contractors in Nigeria for the enhancement of productivity particularly in rural areas and general national development.

This study emanated from the governmental reports and past researches in the area of performance management on the persistence of the poor performance of small scale contractors in construction industry.

The statement that evaluation works differently in different contexts might seem fairly obvious, but given how central it is to virtually all aspects of modern life, it is important to understand how these differences affect the objects of evaluation and the people doing the evaluation. Drawing on a mixed-methods study of evaluation in figure skating and classical music, the author addresses how evaluation practices affect judging and performance. In the early- to mid-2000s, the figure skating world transitioned from a judging system where judges used two overall marks to rank skaters to a much more rigid system where judges rate very specific aspects of performances without actively ranking them. These changes have impacted judges and skaters. In the classical music competitions the author focuses on, judges use deliberations to rank performances. The relative flexibility of these evaluation practices generally does not affect judges or performances as much. Building on research on the effects of measurement and evaluation systems, the author argues that formal, specific rules surrounding evaluation shape judging and performance more than informal, diffuse rules. Focusing on competition settings in skating and music, the author discusses how evaluation practices affect program and repertoire construction and the technical and artistic aspects of judging and performance in these fields. In addition to supplementing research suggesting that evaluation systems actively shape what they are designed to evaluate, this work highlights how different types of evaluation contribute to different responses in terms of the evaluation itself and the objects of evaluation.

This chapter examines the influence of outsourcing on airlines’ performance from countries of the Asia Pacific region. Performance in the context of this study is drawn from productivity growth and technical efficiency scores that are calculated using the standard data envelopment analysis (DEA) approach. We utilize data from airlines over the period 2003–2011 and estimate the impact of outsourcing on productivity and technical efficiency using generalized method of moments (GMM) estimators. The findings from DEA reveal an improvement in the technical efficiency score of airlines from Asia Pacific. Nonetheless, productivity estimates indicate fluctuations in the productivity growth trend of airlines, attributable to global economic recession in 2007/2008. GMM estimation results, however, suggest negative impacts of outsourcing on technical efficiency and productivity of the airlines from Asia Pacific countries. We offer several explanations for these outsourcing findings. Heavy outsourcing of airlines activities particularly maintenance of aircraft may negatively affect aircraft utilization and ultimately erode the service level of airlines. The erosion of the service level of airlines would affect the demand for air travel in a downward manner, thereby lowering the technical efficiency and productivity of airlines. Also, relatively low labor costs enjoyed by airlines in the Asia Pacific region would suggest that having many airline activities in-house would save operating expenses attributable to labor costs.

There has been much debate in the literature regarding whether political pressures are beneficial or detrimental to public agencies’ performance and outcomes. This chapter explores under what conditions, if any, do political pressures have any positive effects.

A survey methodology and multivariate regression models are applied to assess the relationship between political pressures and public agencies’ performance and outcomes, using data from South-America and Europe. The theoretical scope is developed drawing from the public sector, management control, and goal-setting literatures.

The effects of political pressures on public agencies’ performance and public officers’ job satisfaction are moderated by technical certainty. At low levels of technical certainty political pressures have negative effects while at high levels they have positive effects.

All limitations of survey research apply.

Governments, public officers, and politicians should take into account the dynamics described in this study so as to limit the negative effects of political pressures and take advantage of the positive ones.

This is the first study to suggest that the effects of political pressures on public agencies vary depending on the nature of the task public agencies perform. The results reported here bring a new perspective to the literature, helping to clarify prior conflicting results. In addition, the fact that results are consistent for South American and European public agencies suggests that these findings might be generalizable across cultural boundaries.