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1 – 10 of over 109000Several comprehensive reviews are united in drawing the conclusion that the cumulative research evidence on work team diversity is equivocal. Rather than review the extant state…
Abstract
Several comprehensive reviews are united in drawing the conclusion that the cumulative research evidence on work team diversity is equivocal. Rather than review the extant state of diversity research, in this paper we redirect attention to the context of workplace diversity as a possible explanation for these mixed findings. We discuss how diversity context may be conceptualized, specify various aspects of this context at multiple levels of analysis, and consider how contextual variables can shape the outcomes of work team diversity. We present findings from a literature review (1999–2006) to identify key trends and patterns of results reported in recent research as well as contextual factors that have received attention to date. This paper also considers how the non-significant, positive, negative, and curvilinear effects of diversity reported in studies can be explained by the contextual factors outlined. Implications for future research are also discussed.
Rodrigo Valio Dominguez Gonzalez
This study aims to investigate the relationship between learning culture and teamwork context based on the mediating role played by dynamic capability in manufacturing teams of…
Abstract
Purpose
This study aims to investigate the relationship between learning culture and teamwork context based on the mediating role played by dynamic capability in manufacturing teams of the industrial sector.
Design/methodology/approach
It proposes that dynamic capability is a key element for improving the performance of teams, which, in turn, is positively affected by learning culture and teamwork context. This study is based on data from a survey of 201 companies in the Brazilian industrial sector with manufacturing teams, and followed the partial least squares approach to model the structural equation that was used for data analysis.
Findings
The results indicate that dynamic capability has a strong positive influence on team performance, and also that, despite learning culture and teamwork context having no direct association with performance, they offer contributions mediated by dynamic capability.
Research limitations/implications
This study includes a reduced sample regarding the population of Brazilian industrial companies, being restricted to only one sector of activity. Future studies may obtain larger samples by working with different sectors in different countries.
Practical implications
This article alerts managers to the importance of dynamic capability for improving the performance of teams, and points out the role played by learning culture and teamwork context in this relationship.
Originality/value
This research presents new insights into how dynamic capability contributes to the performance of teams, based on antecedent factors (learning culture and teamwork context).
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Ana Margarida Graça and Ana Margarida Passos
– The purpose of this paper is to compare leadership functions from different team contexts considering context characteristics that contribute to team effectiveness.
Abstract
Purpose
The purpose of this paper is to compare leadership functions from different team contexts considering context characteristics that contribute to team effectiveness.
Design/methodology/approach
A qualitative study was conducted. Seven leaders of multidisciplinary child protection teams (MDTs) and nine managers of an information technology (IT) company took part in semi-structured interviews. The data were analyzed using content analysis with ATLAS.ti.
Findings
Results showed that the two types of teams used different performance criteria, with teams from non-profit contexts lacking defined performance criteria. The results also showed that transition leadership functions are more frequently mentioned by IT than by MDT leaders. Moreover, interpersonal leadership functions emerged as independent functions that may occur in both the transition and action phases.
Research limitations/implications
Context is paramount for performance criteria definition and for the relevance of certain team leadership functions over others. It also presents some suggestions for improvement to the model of Morgeson et al. (2010a).
Practical implications
The results support the idea that there are differences in the leadership functions that are most valued by leaders, depending on the specific team’s context. Results also showed that some non-profit and less task-structured teams lack the specific performance criteria that could help them make more successful interventions.
Originality/value
This paper reviews context literature, it shows that the emphasis on team leadership functions can vary across contexts and to the knowledge it is the first that compares the model of Morgeson et al. (2010a) in different contexts.
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Jason A. Colquitt, Cindy P. Zapata-Phelan and Quinetta M. Roberson
The use of teams has increased significantly over the past two decades, with recent estimates suggesting that between 50% and 90% of employees work in some kind of team. This…
Abstract
The use of teams has increased significantly over the past two decades, with recent estimates suggesting that between 50% and 90% of employees work in some kind of team. This chapter examines the implications of this trend for the literature on organizational justice – the study of fairness perceptions and effects in the workplace. In particular, we explore three specific research questions: (1) Will the justice effects observed in individual contexts generalize to team contexts and member-directed reactions? (2) Will the justice experienced by specific teammates have direct or interactive effects on members’ own reactions? (3) Will the justice experienced by the team as a whole impact reactions at the team level of analysis? Our review of almost 30 studies suggests that each question can be answered in the affirmative, illustrating that team contexts can magnify the importance of justice in organizations.
Lisa Rogers, Aoife De Brún, Sarah A. Birken, Carmel Davies and Eilish McAuliffe
Implementing change in healthcare is difficult to accomplish due to the unpredictability associated with challenging the status quo. Adapting the intervention/practice/program…
Abstract
Purpose
Implementing change in healthcare is difficult to accomplish due to the unpredictability associated with challenging the status quo. Adapting the intervention/practice/program being implemented to better fit the complex context is an important aspect of implementation success. Despite the acknowledged influence of context, the concept continues to receive insufficient attention at the team-level within implementation research. Using two heterogeneous multidisciplinary healthcare teams as implementation case studies, this study evaluates the interplay between context and implementation and highlights the ways in which context influences the introduction of a collective leadership intervention in routine practice.
Design/methodology/approach
The multiple case study design adopted, employed a triangulation of qualitative research methods which involved observation (Case A = 16 h, Case B = 15 h) and interview data (Case A = 13 participants, Case B = 12 participants). Using an inductive approach, an in-depth thematic analysis of the data outlined the relationship between team-level contextual factors and implementation success.
Findings
Themes are presented under the headings: (1) adapting to the everyday realities, a key determinant for implementation success and (2) implementation stimulating change in context. The findings demonstrate a dynamic relationship between context and implementation. The challenges of engaging busy healthcare professionals emphasised that mapping the contextual complexity of a site and adapting implementation accordingly is essential to enhance the likelihood of successful implementation. However, implementation also altered the surrounding context, stimulating changes within both teams.
Originality/value
By exposing the reciprocal relationship between team-level contextual factors and implementation, this research supports the improved design of implementation strategies through better understanding the interplay and mutual evolution of evidence-based healthcare interventions within different contexts.
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Toni L. Doolen, Marla E. Hacker and Eileen Van Aken
The purpose of this paper is to describe a study investigating the role of organizational context on the effectiveness of engineering work teams.
Abstract
Purpose
The purpose of this paper is to describe a study investigating the role of organizational context on the effectiveness of engineering work teams.
Design/methodology/approach
Previous research was used to operationalize organizational context and work team effectiveness, and a survey was developed to assess both in this research. This study was conducted within two engineering units of a high‐technology company. In total, 16 teams of engineering knowledge workers participated in the study. Correlation and path analysis were used to investigate both direct and mediated relationships between nine organizational context variables and team effectiveness.
Findings
Direct relationships between eight organizational context variables and team member satisfaction and between two organizational context variables and team performance were found. Effects of five variables on team member satisfaction were either fully or partially mediated by team processes (TP).
Research limitations/implications
This study empirically validated existing models of team effectiveness and identified multiple dimensions of organizational context that are important to the development of effective teams as measured by team member satisfaction and team performance. The study took place within a single organization. Additional research is necessary to generalize the findings.
Originality/value
A broader cross‐section of organizational context variables were included in this study than in previous studies. This research contributes to the body of knowledge by empirically studying organizational‐team relationships using intact work teams. This research addressed an increasingly important set of teams – teams of knowledge workers. Finally, this research was designed to specifically test for the existence of a mediating variable (TP).
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Although some researchers have recognized that context can play an important role in explaining the mixed findings of past diversity research, to date a comprehensive framework…
Abstract
Although some researchers have recognized that context can play an important role in explaining the mixed findings of past diversity research, to date a comprehensive framework for specifying these contextual influences has been lacking. In order to address this gap, we propose a framework for future research that incorporates contextual variables at extra-organizational, organizational, and team levels. We consider how these various aspects of diversity influence categorization-based or elaboration-based diversity outcomes. We also present findings of a literature review that identifies aspects of diversity context that have received attention directly or indirectly in research conducted between 1999 and 2007.
Mariann Jelinek and Jeanne Wilson
Multicultural teams (MCTs) and their managers are subject to numerous exogenous forces that profoundly affect how these teams’ members relate, what their difficulties are, and how…
Abstract
Multicultural teams (MCTs) and their managers are subject to numerous exogenous forces that profoundly affect how these teams’ members relate, what their difficulties are, and how they interact with task, technology and the larger organization(s) around them. We approach such teams from a multi-level perspective, focusing on global business culture, industry situation, and national political context as macro forces affecting these teams. We explain how these factors affect team functioning through the centripetal and centrifugal forces that they exert on individuals. Our perspective will acknowledge the complex reality of social construction among team members, and offer the view that members’ expectations and their mutual interactions are responsible for shaping each other's subsequent cognitions.
Lihua Fu and Zhiying Liu
This study aims to investigate antecedent conditions that lead to the development of distributed leadership (DL). The authors examine how the emergence of DL is affected by…
Abstract
Purpose
This study aims to investigate antecedent conditions that lead to the development of distributed leadership (DL). The authors examine how the emergence of DL is affected by empowerment and internal context, which consists of shared purpose, social support and voice. The moderating effects of training are also investigated.
Design/methodology/approach
To test the hypotheses, this empirical analysis of the relationship between the variables was based on the results of a questionnaire survey on 62 teams in high-tech enterprises of mainland China.
Findings
Results indicate that empowerment and internal context in the team significantly predict the extent of DL and that training has positive moderating effects on the relationships.
Practical implications
The results imply that firms must carefully analyze specific team conditions to ensure shared purpose, social support and voice in each team. This study also suggests the importance of empowerment. Moreover, enterprises can use training, a human resource tool, to enhance the positive effects of internal context and empowerment on DL.
Originality/value
By building on upper echelons theory and integrating insights from contingency theory, this study extends prior research by examining the direct effects of both empowerment managerial system and internal context on DL and the moderating effect of training.
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Danielle Cooper and Warren Watson
The purpose of this paper is to examine the role of two moderators of the relationships between affective conflict and cognitive conflict and team performance: the cultural context…
Abstract
Purpose
The purpose of this paper is to examine the role of two moderators of the relationships between affective conflict and cognitive conflict and team performance: the cultural context and the level of team‐oriented behaviors.
Design/methodology/approach
Survey questionnaires were administered to a sample of 143 Mexico‐ and US‐based learning teams. Regression analysis was used to test hypotheses.
Findings
In both cultural contexts, cognitive conflict more positively affected performance when team‐oriented behaviors were high. This effect was stronger for Mexican teams. Affective conflict more negatively affected performance in Mexican teams than US teams, particularly when team‐oriented behaviors were high.
Practical implications
The results have implications for managing conflict to improve team effectiveness in the USA and in Mexico and for training managers who work across these cultural contexts.
Originality/value
The paper demonstrates the joint role of the cultural context and team behaviors in how conflict influences team performance.
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