Search results

There is a longstanding debate regarding the effectiveness of financial incentives in improving work performance. This study is motivated by seemingly conflicting theory and mixed research evidence, and advances the management accounting literature on pay-for-performance by examining the separate and joint effects of task attractiveness and monetary incentives on allocation of effort and on performance.

This study uses an online, multi-period, mixed design experiment with two independent groups of participants who receive either incentive pay or flat pay to perform a multidimensional job. The job tasks differ in complexity and participants can choose how to distribute effort between tasks. Observations are taken across two periods.

If the complex task is initially viewed as attractive it becomes less attractive over time, while the attractiveness of the simple task is stable. Participants who receive flat pay and who find the complex task attractive spent more time on working on that task than those compensated with incentives. Incentives caused higher initial performance than flat pay among participants who find the complex task to be attractive, but the differential is transient; dissatisfaction with initial performance seemingly contribute to a decline in attractiveness and deterioration in performance.

The results indicate that task attributes and personal preferences moderate the effects of incentives on performance and that further research is needed to examine strategies to mitigate spillover effects of deficient performance to subsequent periods. However, the findings may not be applicable to extremely complex work environments involving numerous tasks and/or group work.

Showing that incentives may have a positive but transitory effect on performance, because task attributes and personal preferences moderate the incentive-performance relationship, may have practical implications for hiring, job design and compensation systems design.

This paper contributes to the literature on pay-for-performance by using a setting that better represents contemporary work environments than prior studies have and introduces choice over effort allocation. Additionally, we contribute to theory by showing that economics and psychology theories should be viewed as complements in investigating the intricate relationship between incentives and performance.

This study determines the influence of employer image on industry attractiveness in small and medium-sized hospitality firms by using the instrumental-symbolic framework adapted from marketing literature.

A total of 405 employees and 429 family firm owners in Bavaria were surveyed using a quantitative research design. The authors used linear and hierarchical multiple regression analyses for hypothesis testing using the variables included in the instrumental-symbolic employer image framework.

The study revealed differences in perception between employees and owners. Data showed that employees' ratings for instrumental attributes, such as job security and income options, and symbolic attributes, such as industry attractiveness, significantly differ from those of owners. Consistent with the instrumental-symbolic framework, owners' perceptions of symbolic attributes predicted their perceived industry attractiveness.

Owners may examine how their industry's image needs to be changed to gain positive perception by current and potential employees. Policymakers may benefit from the study’s results that may help them find the right focal points for strategies in promoting Bavaria's hospitality sector. As a result, an adequate and positive image is created that attracts workers for this sector.

The study addresses the rather under-researched stakeholder group of existing hospitality employees, particularly with respect to employer image. Furthermore, owners and employees are compared, regardless of their individually different relationships to the business. Employer image is connected with overall perceived industry attractiveness, stating that the industry comprises individual employing businesses and thus depends on employer image.

As computer‐mediated communication has diffused, successive technological variations raise new questions about interpersonal impressions and several standardized instruments have been advanced in literature to asses various aspect of interpersonal attraction phenomena. The purpose of this paper is to examine the claims for reliability and validity of the attraction scales by using confirmatory factor analysis (CFA) in the light of research since 1974 which has employed the scales, and then improve the measures if needed.

Random sampling procedure was carried out in two kulliyahs (Faculty) at International Islamic university Malaysia (IIUM), in which 340 students were selected from a population of 2,000 undergraduate students. A total of 26 items were tested from an instrument that has been used in previous studies; each item is expected to measure one of the three orientations' dimensions.

The analysis result confirms that the orientation of students towards interpersonal communication in online social network sites (SNS) is a multi‐dimensional construct consisting of social attraction, physical attraction and task attraction. In addition, since substantial numbers of research studies have been reported to have employed one or more of these measures, this research was examined to evaluate their reliability and validity.

Since the reliabilities found in literatures have been highly varied, it was determined that improved measures should be used in the future. Thus, a revised and improved version of these measures, using CFA, are reported and recommended in this paper for future research.

The paper has produced a second‐generation measure with substantially improved internal reliability and validity. The paper's most important and obvious conclusion is that interpersonal attraction does appear to be a multidimensional construct.

The purpose of this paper is to use agent-based modeling to simulate the negotiation and cooperation between agents working on tasks in an organization and to study the effects that gender differences might have on the outcome of the process.

The model used herein allows for idiosyncratic differences in terms of the propensity to negotiate/cooperate. The model also allows for multi-round negotiations/cooperation and incorporates subjective value into the negotiation process. The model is implemented in NetLogo.

The results clearly show that it is always beneficial to negotiate, even when backlash might result from the request. The study then extends this analysis by allowing for gender differences in both negotiation and cooperation. The results provide strong support for the hypothesis that agentic characteristics are beneficial for negotiators, while communal characteristics can be detrimental.

Like all models, the model used herein made some simplifying assumptions about the negotiation and cooperation processes. In addition, the utilized model assumes that agents work individually on tasks and that negotiation takes place between two individual agents, even though negotiation can be a team-based endeavor in many cases.

The results of this study indicate that individuals need to adopt characteristics that are more agentic; this finding is particularly true for females who aim to be on a level playing field with their male counterparts. The results also indicate that negotiation is beneficial whether there is an abundance of resources or not, while cooperation is only beneficial when resources are abundant.

While past negotiation research has used simple choice games, laboratory studies and field studies, this study provides computational support for the hypothesis that higher levels of negotiation are beneficial to individuals. Additionally, unlike recent agent-based studies that have studied negotiation as a taken-for-granted automated computational process that is done by software on behalf of individuals, the present study simulates agents that have yet to decide whether they will engage in negotiation or not.

We demonstrate in a laboratory experiment that the effectiveness of performance-contingent incentives is inversely related to risk-aversion levels. For about 16.5% of participants, performance fails to improve under performance-pay, and the probability of such failure increases with risk-aversion. This phenomenon works in part through the reduced effort level of more risk-averse individuals when effort level is positively correlated with risk exposure. It is also associated with higher self-reported levels of stress by more risk-averse people working under performance-contingent pay. We find no evidence of such stress causing decrements in the quality of effort affecting performance after controlling for effort level. However, controlling for effort, more risk-averse participants perform better under a fixed salary, leaving less room for improvement under performance-pay.

The purpose of this paper is to provide a selected bibliography of recent resources on library instruction and information literacy.

The paper introduces and annotates periodical articles, monographs, and audiovisual material examining library instruction and information literacy.

The paper provides information about each source, discusses the characteristics of current scholarship, and describes sources that contain unique scholarly contributions and quality reproductions.

The information may be used by librarians and interested parties as a quick reference to literature on library instruction and information literacy.

The purpose of this paper is to examine the joint effects of performance feedback, assigned goal levels and types of compensation schemes (i.e. fixed-pay, piece-rate and goal attainment bonus) on subordinates’ task performance.

A laboratory experiment was employed to collect data. The subjects consisted of a total of 133 Australian business executives. The study used ANCOVA for data analyses, controlling subject’s practice trial scores as covariate.

The results provide strong support for a three-way interaction between performance feedback, assigned goal levels and types of compensation schemes on subordinates’ task performance. Specifically, the results reveal that the reliance of a piece-rate compensation scheme resulted in higher task performance when compared to fixed-pay and goal attainment bonus compensation schemes in the presence of performance feedback and assigned difficult goal levels situations. In addition, the results reveal that a goal attainment bonus compensation scheme leads to higher task performance when compared to a fixed-pay compensation scheme in the presence of performance feedback and assigned difficult goal levels situations.

These findings have important implications for compensation schemes design in firms that aim to achieve higher employees’ performance and organizational effectiveness.

This paper analyzes how different dynamics of changes in piece-rate incentives affect individuals' exerted effort.

The authors constructed an across-subjects three-period laboratory setting where, for each period, they exogenously manipulate the amount of piece-rate incentive paid for correct answer. The same experimental conditions were separately applied to two different laboratory tasks, one boring and the other entertaining.

It was found that performance contingent incentives affect participants' effort provision, while the effect is task dependent and it is much stronger for the boring task. Moreover, a unique increase in the amount of piece rate between periods leads to an increase in performance only for the boring task. A decrease in piece rate incentive between periods negatively affects subjects' performance on both tasks, but only provided that the decrease follows a previous increase.

The paper is the first to study the effect of a sequence of changes in the amount of piece rate incentives on individual effort provided. Our main result highlights the relevance of the order in which the sequence of changes in piece-rate incentive occurs. Results could be useful for the designing of performance rewards in organizations.

The “what is beautiful is good” (WIBIG) effect implies that observers tend to perceive physically attractive people in a positive light. The authors investigate how the WIBIG effect applies to user personas, measuring designers' perceptions and task performance when employing user personas for the design of information technology (IT) solutions.

In a user experiment, the authors tested six different personas with 235 participants that were asked to develop remote work solutions based on their interaction with a fictitious user persona.

The findings showed that a user persona's perceived attractiveness was positively correlated with other perceptions of the persona. The personas' completeness, credibility, empathy, likability and usefulness increased with attractiveness. More attractive personas were also perceived as more agreeable, emotionally stable, extraverted and open, and the participants spent more time engaging with personas they perceived attractive. A linguistic analysis indicated that the IT solutions created for more attractive user personas demonstrated a higher degree of affect, but for the most part, task outputs did not vary by the personas' perceived attractiveness.

The WIBIG effect applies when designing IT solutions with user personas, but its effect on task outputs appears limited. The perceived attractiveness of a user persona can impact how designers interact with and engage with the persona, which can influence the quality or the type of the IT solutions created based on the persona. Also, the findings point to the need to incorporate hedonic qualities into the persona creation process. For example, there may be contexts where it is helpful that the personas be attractive; there may be contexts where the attractiveness of the personas is unimportant or even a distraction.

The findings point to the need to incorporate hedonic qualities into the persona creation process. For example, there may be contexts where it is helpful that the personas be attractive; there may be contexts where the attractiveness of the personas is unimportant or even a distraction.

Because personas are created to closely resemble real people, the authors might expect the WIBIG effect to apply. The WIBIG effect might lead decision makers to favor more attractive personas when designing IT solutions. However, despite its potential relevance for decision making with personas, as far as the authors know, no prior study has investigated whether the WIBIG effect extends to the context of personas. Overall, it is important to understand how human factors apply to IT system design with personas, so that the personas can be created to minimize potentially detrimental effects as much as possible.

The purpose of this paper is to investigate whether team members work harder and perform better when they are compensated based on both team and individual performance than either alone and whether teammates' familiarity with one another influences the effectiveness of the compensation scheme.

Four‐member ad hoc student teams repeatedly complete an interdependent task on the computer in an experiment which manipulates individual compensation plan, team compensation plan, and teammate familiarity.

Results indicate that offering a combination of individual and team performance‐based compensation results in comparable performance under both strong and weak team identity, suggesting that the lower productivity levels associated with weak team identity can be overcome with performance‐based compensation.

The data are collected from an experimental game created to resemble one interdependent production environment, thus reducing the generalizability of the results. An experimental environment was chosen because it allowed testing of only the variables of interest – team compensation, individual compensation, and team identity, while holding other factors (i.e. task and compensation variation) constant.

The results suggest that, regardless of team identity, firms can benefit from offering both team and individual performance‐based compensation.

This study examines individual and team compensation simultaneously, in contrast to studying each in isolation. Additionally, this study investigates whether teammate familiarity moderates the effect of performance‐based compensation on performance.