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Career shifts and talent shortages in supply chain management (SCM) are evident at most occupation levels and need further attention and understanding. The purpose of this paper is to present factors that shape SCM career expectations, choices, and satisfaction and to advance career theory and research that is currently absent in SCM literature.

This study administered open‐ended surveys to individuals educated and working in SCM to elicit the satisfaction and dissatisfaction that professionals derive from various aspects of their SCM careers. Resulting data were content analyzed and categorized into major themes representing career satisfiers (likes) and dissatisfiers (dislikes).

This exploratory study found evidence of traditional career components and the presences of objective and subjective components that transcend organizational boundaries. The results indicate an emergence of the boundaryless career concept in SCM, as the SCM career appears less dependent on a single employer. From the data emerged six major career satisfiers and seven major career dissatisfiers. Challenge is the most satisfying aspect of a SCM career. Challenge, however, may have limits, as the most dissatisfying aspect of a SCM career is the overload that can overwhelm a SCM professional in his or her career.

Career satisfaction can be readily measured and categorized to explain SCM career expectations and choices that may lead to positive or negative work outcomes. Supply chain managers could utilize the information to understand employee perceptions and behaviors that may influence performance and to contend with disruptive career shifts and looming talent shortages in SCM.

This paper introduces contemporary career theory concepts and is a first of its kind in the field that explores attitudes and perceptions toward careers in SCM, as it focuses on career satisfiers and dissatisfiers described by SCM professionals.

The purpose of this paper is to empirically investigate the antecedents and impacts of a largely overlooked concept, employee development, within the challenging area of returns management.

The proposed relationships are validated through structural equation modeling analysis with survey data collected in India.

Combining the ability–motivation–opportunity model in human resource management and the theoretical tenets associated with dynamic capabilities, the authors confirmed that supply chain learning, returns management orientation and information support are important antecedents of returns management employee development. In turn, the findings suggest that, as a dynamic capability, returns management employee development positively impacts a firm’s returns management and market performance.

To successfully tackle the challenges related to handling returns, companies must focus their resources not only on new technologies and related processes, but also on employee training and development as well.

Although recruiting and retaining talent in supply chain management has long been recognized as a serious global challenge, no previous research has empirically studied employee development practices in the returns management context.

A shortage of skills is recognized as a major source of risk in supply chain networks. This study uses two independent organizational theories to explain how to build applicable skills for continuous availability of appropriate supply chain talents. The purpose of this paper is to propose an integrated framework that links human agency theory, social capital theory and supply chain skill.

This framework is analyzed in third party logistics (3PL) organizations by confirmatory factor analysis and tested using a survey. After pre-testing by six academics and six practitioners, and following the total design method, the data were collected from 183 3PL organizations in India. Data were checked to ensure no non-response bias. Research hypotheses were tested using WarpPLS-structural equation modeling.

A primary finding offers guidance to 3PL managers. Their driving role and mediating role of access to information and access to resources facilitate building supply chain skill. Leaders who invest in library, acquiring e-resources, offer financial support and create trust among employees are enablers of building supply chain skill.

This study classified 14 supply chain skills into three categories as: managerial skill, quantitative skill and supply chain core skill. The study could be extended to similar companies in other developing countries.

In recent years, technology diffusion, globalization and the Internet revolution have accelerated the growth of online transactions and altered corporate operations systems. The emergence of computer technology and the Internet have changed the way businesses work. The purpose of this study is to find and identify any common patterns in the logistics and supply chain industries for job requirements using job posting content in Malaysia.

This study provides an exploratory assessment of the employability skill set required using online job posting advertisements. Online job posting advertising, also known as e-recruiting, is one field that has been significantly influenced by information technology. In addition, the current Covid-19 outbreak has created a new need for a long-term contactless talent acquisition process in the organization's operating systems.

Based on this study's findings, the top ten skills required by employers for logistics and supply chain positions are (1) supply chain analytics, (2) technological aptitude, (3) teamwork skills, (4) customer focus, (5) leadership skills, (6) interpersonal skills, (7) people skills, (8) creativity and resilience, (9) demand and supply forecasting ability, and (10) project management skills. Overall, the findings provide a road map for practitioners and academics interested in developing supply chain managers' necessary skills and competencies to manage current and future supply networks. It also allows companies to adjust their supply chain management hiring, training and retention methods.

Although the study was done in Malaysia, the supply chain skills and competencies stated in this study, as well as their categorization, can be applied in other developing countries.

This study empirically examines a model that describes the direct path from perceived understanding of supply chain integration (PUSCI) to perceived understanding of supply chain responsiveness (PUSCR) to leverage supply chain manager's communication and teamwork competencies. This study also examines whether knowledge and task skill and proficiency mediate the relationship between PUSCI and PUSCR to improve the communication and teamwork competency of a supply chain manager.

The data were collected using a survey questionnaire that was mailed to the 413 supply chain managers of global manufacturing companies in Indonesia.

The result from model testing shows that PUSCR significantly and positively affected the communication and teamwork competency of supply chain manager and knowledge, task skill and proficiency as mediating variables improved communication and teamwork competency. The results found that PUSCI was related to supply chain manager's competency.

Supply chain managers are advised to focus on PUSCI and consistently improve effective communication and teamwork competency.

This study will extend the literature by utilizing the competency-based theory to investigate the perceived understanding and communication capabilities of supply chain managers.

Consultancies provide a beneficial teaching tool in linking industry with supply chain education. With the scarcity of supply chain talent and real life experience, there is a real interest in using consultancy modules to bring the two worlds closer. This research paper aims to explore the challenges faced by key stakeholders (clients, lecturers and students) who participate in a supply chain management (SCM) consultancy module.

Case study methodology is used to describe the challenges faced by the stakeholders in running a SCM consultancy module. Using the existing literature on consultancy module challenges as a point of departure, this paper explores these challenges within a SCM consultancy module. A triangulated research approach allowed capturing the views of the key stakeholders.

The findings confirmed that the case entailed all initial 13 challenges faced by key stakeholders, as well as four more challenges (health and safety risks; expertise assessment; depicting supply chain management boundaries; and SCM consultancy skills) which were relevant to the SCM field.

The paper offers an insight into the challenges of teaching a supply chain management consultancy module and addresses the issues for academics to bridge the divide between theory and practice.

This paper assists supply chain educators in consultancy module development and helps companies willing to participate in such modules prepare for the challenges that they will encounter. It also contributes to debate on SCM difficulties in building business‐university collaboration.

Consultancy challenges observed in higher education have been based on individual cases and mainly covered in the marketing literature. This paper is the first case study that depicts all consultancy module challenges faced by key stakeholders and within the supply chain management subject; it highlights some subject relevant challenges for supply chain educators.

The purpose of this paper is to provide a viewpoint on the importance of building learning capability through enhancing the learning talent chain.

This paper identifies approaches to building learning capacity in an organization through contributing to the learning talent chain. It offers a perspective on how organizations and education providers could collaborate to provide opportunities for students to apply their knowledge through work experience, benefiting both the student and organization.

The initial feedback from organizations support the framework as a mechanism to connect industry, the student body and the education provider.

Understanding how industry and education providers can better collaborate will enhance organizations ability to develop talent in tough economic times. This viewpoint challenges learning talent chain members to contribute jointly to providing an environment to thrive on change

The value of this paper is to provide the reader an approach to building learning capacity through work related learning opportunities with students.

The purpose of this paper is to explore the question: how does socially responsible buying/sourcing applies to human talent? The authors examine this question in the unique context of Major League Baseball’s (MLB) relationship with the “buscones” (agents) representing prospects from the Dominican Republic.

Using game theory, the authors model how MLB teams create rules to curb unethical behavior within the supply chain. The principal relationship the authors will model is that of the franchises and the prospects. This relationship has as its core an investment decision by the individual franchises: should they incur costs to ameliorate the context in which the prospects find themselves, or not? The costs of investment, whether it is in academies, general education, a revision of recruiting policies or something else, must be weighed against the negative externalities that are likely to result if the exploitation of the DR recruits becomes common knowledge to other stakeholders, particularly the public.

The model shows that when investments are roughly evenly distributed, the teams successfully vote to outlaw unethical behaviors and thus collectively avoid the negative externalities. However, when investments are asymmetric, the teams invested in the current system vote against a ban to maintain a competitive edge, even though the system imposes costs on all of those involved.

This paper serves as the initial paper that examines international sourcing, social responsibility and baseball. As international sport clubs/franchises continue to source athletic talent from around the globe, the issues discussed in the paper are both original and pertinent.

More and more, the leaders of business functions are turning for competitive insights to the massive data they can now capture. But to date, human resources departments have lagged behind the efforts of marketing, IT, CRM and other functions. The purpose of this article is to show how executives can start using data to measure and improve HR's contributions to business performance.

The article identifies six analytical tools that HR can use to connect HR efforts to business performance. Survey results underscore the value of an analytical approach while revealing that many HR departments are heavily focused on internal measures rather than business outcomes. Each analytical tool is exemplified through case studies. A model is presented to suggest how executives can get started by focusing on five key areas.

Leading companies are using six analytical tools to improve the connection between HR investments and business returns: employee databases; segmentation of talent; targeted investments; customization of the employee value proposition; long‐term workforce planning; and talent supply chains.

As the case studies reveal, the tools identified here can help HR leaders actively shape their organization's future – managing talent and directing programs toward the long‐term needs of the business. Survey data shows that most companies increasingly seek to use analytics for long‐term advantage, and the model presented here can help HR executives take the first critical steps.