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Article
Publication date: 1 July 2006

Tamira King and Charles Dennis

Previous research indicates that deshopping is a prevalent and growing consumer behaviour. This paper sets out to examine deshopping from a consumer perspective, and to apply the…

6024

Abstract

Purpose

Previous research indicates that deshopping is a prevalent and growing consumer behaviour. This paper sets out to examine deshopping from a consumer perspective, and to apply the theory of planned behaviour (TPB) to demonstrate how this behaviour can be managed and prevented with the help of an accompanied (de)shop. It also seeks to place deshopping within a legal and ethical context, in relation to the established literature in this field.

Design/methodology/approach

This paper tests the TPB variables in a qualitative way by conducting in‐depth interviews with deshoppers, who had completed a quantitative questionnaire. The results further support and enhance the quantitative TPB results collected previously with 535 consumers. An accompanied (de)shop is also reviewed, as this qualitative research technique, enables an enhanced understanding and evidence of the deshopping process, which has not been demonstrated previously. The findings demonstrate support for these qualitative research tool, which enable a deeper understanding of the deshopping process and its management.

Findings

The findings demonstrate important use of the TPB as a qualitative research technique. The model is also expanded and redesigned by adding extra variables as a result of this research. The accompanied (de)shop findings demonstrate support for this qualitative research tool, which also enables a deeper understanding of the deshopping process and its management.

Practical implications

The research concludes with the implications of deshopping for the industry and makes recommendations regarding how to reduce deshopping, as well as recommending the qualitative research techniques to be utilised by future researchers.

Originality/value

This is the first paper to place deshopping in a legal framework which highlights the legal loopholes in a retailer's returns policy and the implications of new directives which will influence retailers' abilities to refuse a return. This paper is also the first to explore deshopping within an ethical framework that has created new knowledge on the unethical consumer in relation to deshopping behaviour. This study also incorporates an accompanied (de)shop methodology; this form of research has never been undertaken in relation to deshopping activity and has generated completely new knowledge of what is happening when the actual behaviour is taking place.

Details

Qualitative Market Research: An International Journal, vol. 9 no. 3
Type: Research Article
ISSN: 1352-2752

Keywords

Article
Publication date: 8 May 2023

Suherman Suherman, Titis Fatarina Mahfirah, Berto Usman, Herni Kurniawati and Destria Kurnianti

The purpose of this study was to investigate how chief executive officer (CEO) characteristics, including age, education, nationality and particularly gender, influence firm…

Abstract

Purpose

The purpose of this study was to investigate how chief executive officer (CEO) characteristics, including age, education, nationality and particularly gender, influence firm performance in a developing Southeast Asian Country (Indonesia).

Design/methodology/approach

The study uses balanced firm-level panel data for 203 nonfinancial companies listed on the Indonesia Stock Exchange from 2010 to 2020. Return on assets, return on equity and Tobin’s Q were used to measure firm performance. The data were analyzed using panel data regression analysis, including a fixed effects model with clustered standard errors.

Findings

The results indicate that female CEOs, education and nationality enhance firm performance, while CEO age can either improve or reduce firm performance. Numerous robustness checks were performed; the results were consistent with those in the main analysis.

Research limitations/implications

Individual characteristics should be considered when appointing CEOs. Some CEO characteristics enhance firm performance. Female CEOs bring new perspectives, while older CEOs’ longer experience adds a competitive advantage. More educated CEOs have a better ability to deal with challenging intellectual activities, and CEOs from foreign countries better understand international market regulations. However, some characteristics may reduce firm performance, for example, older CEOs are more conservative and unable to adapt to changing business environments.

Originality/value

This study contributes to corporate governance studies by synthesizing CEO characteristics and investigating their relationship with firm performance. Moreover, it emphasizes that developing countries such as Indonesia have different economic, legal, social and cultural environments than developed countries, especially Western countries.

Details

Corporate Governance: The International Journal of Business in Society, vol. 23 no. 7
Type: Research Article
ISSN: 1472-0701

Keywords

Article
Publication date: 1 August 1935

H.B. Irving

IT seems rather strange that while the general property of wing flaps of putting up both the lift and the drag of a wing at the same time has been known for many years, so little…

Abstract

IT seems rather strange that while the general property of wing flaps of putting up both the lift and the drag of a wing at the same time has been known for many years, so little practical application of this result has been made until quite recently.

Details

Aircraft Engineering and Aerospace Technology, vol. 7 no. 8
Type: Research Article
ISSN: 0002-2667

Book part
Publication date: 16 December 2016

Shipeng Yan and Fabrizio Ferraro

Socially responsible investing (SRI) funds depart from mainstream finance by incorporating environmental, social, and governance considerations, but their success varies across…

Abstract

Socially responsible investing (SRI) funds depart from mainstream finance by incorporating environmental, social, and governance considerations, but their success varies across regions. By using a historical comparative case design, we identify an empirically puzzling phenomenon in China: despite an initially favorable resource environment and the presence of socially skilled institutional entrepreneurs, SRI wanes over time in Hong Kong but survives in Mainland China where initial resource endowments and actors’ social skills were inferior. By comparing four periods of SRI development, we reveal how state sustainable development policies, a change in the institutional context, led unintentionally to a shared orientation and a public pool of resources, which sustained the SRI niche. Our paper contributes to research on market emergence, institutional change, and cultural entrepreneurship.

Book part
Publication date: 5 April 2019

Daniel Semper

In this chapter, the author draws on a historical case study of the Australian wine industry to explore variations in collective agency. The inductively derived process model…

Abstract

In this chapter, the author draws on a historical case study of the Australian wine industry to explore variations in collective agency. The inductively derived process model illustrates the emergence of a new profession of scientific winemaking, which unfolds in three phases. Each phase is characterized by a distinct form of agency: distributed agency during the earliest phase, coordinated agency during later phases, and orchestrated agency during consolidation. In addition to exploring the temporal shifts in agency, the study includes a detailed analysis of the early stages of distributed agency, examining how collective agency is achieved in the absence of shared intentions.

Details

Agents, Actors, Actorhood: Institutional Perspectives on the Nature of Agency, Action, and Authority
Type: Book
ISBN: 978-1-78756-081-9

Keywords

Book part
Publication date: 24 March 2017

Marc-David L. Seidel and Henrich R. Greve

In social theory, emergence is the process of novelty (1) creation, (2) growth, and (3) formation into a recognizable social object, process, or structure. Emergence is recognized…

Abstract

In social theory, emergence is the process of novelty (1) creation, (2) growth, and (3) formation into a recognizable social object, process, or structure. Emergence is recognized as important for the existence of novel features of society such as new organizations, new practices, or new relations between actors. In this introduction to the volume on emergence, we introduce a framework for examining emergence processes and theories that have been applied or can be applied to each of the three stages. We also review each volume chapter and discuss their relation to each other. Finally, we make suggestions on the future of research on social emergence processes.

Details

Emergence
Type: Book
ISBN: 978-1-78635-915-5

Keywords

Article
Publication date: 1 May 2005

Hung‐Chang Hsiao, Chung‐Ta King and Shih‐Yen Gao

Resource discovery in peer‐to‐peer (P2P) systems have been extensively studied. Unfortunately, most of the systems studied are not designed to take advantage of the heterogeneity…

Abstract

Resource discovery in peer‐to‐peer (P2P) systems have been extensively studied. Unfortunately, most of the systems studied are not designed to take advantage of the heterogeneity in peer nodes. In this paper, we propose a novel P2P overlay called RATTAN, which serves as an underlay of a Gnutella‐like network. RATTAN exploits the heterogeneity of peer nodes by structuring capable nodes as the core of the overlay. Using a tree‐like structure, RATTAN can maximize the search scope with a minimal number of query messages. We evaluate RATTAN with simulation. The experiments show the following interesting results. First, RATTAN is robust by exploiting redundant overlay links. Second, the maximum bandwidth demand for processing the protocol of a single RATTAN overlay is nearly 1M bits/sec. However, around 80% of the nodes merely take 66 bits/sec. One implication is that we can use a small number of relatively capable peers (e.g., stable machines with a 100M bits/sec network interface) to process the 1M bits/sec protocol overhead and serve other peers that only need to spend 66 bits/sec for processing protocol overhead.

Details

International Journal of Pervasive Computing and Communications, vol. 1 no. 2
Type: Research Article
ISSN: 1742-7371

Keywords

Abstract

Details

Rape Myths: Understanding, Assessing, and Preventing
Type: Book
ISBN: 978-1-80071-153-2

Article
Publication date: 11 June 2019

Antonio D’Amato and Angela Gallo

This paper aims to analyze the relationship between bank institutional setting and risk-taking by exploring whether board education and turnover are drivers of the risk propensity…

Abstract

Purpose

This paper aims to analyze the relationship between bank institutional setting and risk-taking by exploring whether board education and turnover are drivers of the risk propensity of cooperative banks compared to joint-stock banks.

Design/methodology/approach

Based on a comprehensive data set of Italian banks over the 2011-2017 period, this paper examines whether these board characteristics affect the risk propensity of cooperative and joint-stock banks. Bank risk is measured by the Z-index, profit volatility and the ratio of non-performing loans to total gross loans.

Findings

The findings show that cooperatives take less risk than joint-stock banks and have lower board turnover and education. Furthermore, this study finds that while board education mediates the relationship between the cooperative model and bank risk-taking, there is no evidence for board turnover. Thus, the lower educational level of cooperative directors contributes to explaining the lower risk-taking of cooperative banks.

Implications

The findings have several implications. In terms of the more general policy debate, the results point to the need to strengthen the governance model for both joint-stock and cooperative banks while supporting the view that a more ad hoc perspective on the best models and practices for each type of institutional setting would be preferable. In particular, the study reveals how board education’s effects on bank risk-taking should be carefully monitored.

Originality/value

Through a mediation framework, this study provides empirical evidence on the relationship between bank institutional setting (by distinguishing between cooperative and joint-stock banks) and risk-taking behavior by exploring the underlying mechanisms at the board level, which is novel in the literature.

Details

Corporate Governance: The International Journal of Business in Society, vol. 19 no. 4
Type: Research Article
ISSN: 1472-0701

Keywords

Article
Publication date: 1 May 1968

TUESDAY to Friday, the 21st to 24th of this month, will be busy ones in Dublin when the Irish Work Study Institute entertains the members of the 7th European Work Study Federation…

Abstract

TUESDAY to Friday, the 21st to 24th of this month, will be busy ones in Dublin when the Irish Work Study Institute entertains the members of the 7th European Work Study Federation Conference. The preliminary work of organization has been tackled with due recognition of the occasion's importance. Many meetings, much work and a lot of study are part of the price which has been gladly paid by the Irish Institute to ensure that everything runs smoothly.

Details

Work Study, vol. 17 no. 5
Type: Research Article
ISSN: 0043-8022

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