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This paper presents the results of an investigation into alternative substrate materials to alumina and the associated techniques necessary to utilise them in microwave integrated circuits (MICs). The major driving force for this work was to reduce MIC processing costs without significantly degrading the RF performance. Different glass ceramic systems were assessed and 6–18 GHz gain modules were produced on the most promising of these materials. One glass ceramic material, CMA6, with a dielectric content of 6 • 4, showed a comparable measured gain to that obtained for alumina circuits between 6 and 15 GHz. Cost analysis indicated that, with the reductions in material costs and yield improvements on using glass ceramic substrates, a cost saving of approximately 12% per module is feasible.

While “academic entitlement” focuses on student entitlement and its consequences, there is a need to be aware of the consequences of teachers' entitled feelings arising from their subjective perceptions on student learning. This micro-ethnographically oriented study uses the case of an eleven-year-old fifth-grade student's low academic performance at a Spanish primary school to unravel the notion of excessive teacher entitlement embodied in the social organization of schooling. A qualitative analysis of teachers' perceptions of this student's low performance showed that most of their opinions were subjective, based on their deep-rooted deficit view of students. These beliefs seemed to make teachers feel entitled to blame the student and her background instead of arousing self-reflection leading to self-realization and change in practice. The study points to teacher entitled feelings as a symptom of the wider sociocultural mores that make teachers assume the power to arbitrate without considering students' situated needs. This study draws attention to the need to help teachers become conscious of and analyze self-entitlement to enable them to base their decisions on reason rather than prejudice.

LIBRARIES have come impressively into the public picture in the past year or two, and seldom with more effect than when Their Majesties the King and Queen opened the new Central Reference Library at Manchester on July 17th. In a time, which is nearly the end of a great depression, that the city which probably felt the depression more than any in the Kingdom should have proceeded with the building of a vast store‐house of learning is a fact of great social significance and a happy augury for libraries as a whole. His Majesty the King has been most felicitous in providing what we may call “slogans” for libraries. It will be remembered that in connection with the opening of the National Central Library, he suggested that it was a “University which all may join and which none need ever leave” —words which should be written in imperishable letters upon that library and be printed upon its stationery for ever. As Mr. J. D. Stewart said at the annual meeting of the National Central Library, it was a slogan which every public library would like to appropriate. At Manchester, His Majesty gave us another. He said: “To our urban population open libraries are as essential to health of mind, as open spaces to health of body.” This will be at the disposal of all of us for use. It is a wonderful thing that Manchester in these times has been able to provide a building costing £450,000 embodying all that is modern and all that is attractive in the design of libraries. The architect, Mr. Vincent Harris, and the successive librarians, Mr. Jast and Mr. Nowell, are to be congratulated upon the crown of their work.

This paper uses a historical analysis of medical writing to argue that use of categories of age, sex, and race in bio-medical research creates and perpetuates inequalities. I consider these categories from a view of philosophy of science for control and attribution of causal significance. Age, sex, and race are social constructions that reflect elements of biological reductionism. The role of biological reductionism in marginalization has been severely criticized in areas of social life such as work, education, class, family, and crime. Biology can be criticized for the same problem and the way it perpetuates inequalities within bio-medical research and treatment. I trace this to a problem of unit, the attribution of social processes of age, sex, and race to a body. Medicine by its mandate and everyday practices is in the business of bodies. Skin becomes a functional boundary. Problems arise when this functional boundary is used without consideration of the social landscape that goes into making choices about which body goes into which category. Recent work on the concept of racialization provides a theoretical framework to think about age, sex, and race as verbs.

Using survey research, the purpose of this study was to examine perceptions of diversity to examine perceptions of diversity and inclusion among majority and non-majority students at a predominately White university (PWI) and a historically Black university (HBCU) observing any patterns of difference between majority and non-majority groups to make inferences regarding students’ sense of belonging, given current national efforts to establish inclusive excellence on university campuses.

Results based on Likert-scale responses on a validated questionnaire were analyzed using independent samples t-tests to identify differences for each survey item. Eta squared was used as an effect size measure. The PWI and HBCU were then compared by item analysis. A two-way factor analysis of variance (ANOVA) was used to assess the independent impact of each of the universities (i.e. PWI, HBCU) and the interaction of those two factors in their effect on the dependent variables (i.e. race, gender, sexuality).

Results indicated significant differences between the majority and non-majority groups on multiple items within each university site. Further, significant differences were observed between the universities in perceptions and experiences of diversity and inclusion.

Unique in this study was an examination of perceptions of inclusion at a PWI and an HBCU based not only on non-majority status of race, but also on gender and sexuality with the intention of expanding the research base associated with “sense of belonging” to other groups who have existed as “diverse others” in the context of majority culture dominance.

The purpose of this paper is to present a systematic literature review on stimulus, organism and response variables related to actual and perceived cleanliness and develop a conceptual framework to encourage future research on cleanliness.

The PRISMA statement methodology for systematic literature review was applied. After analysing 926 articles, 46 articles were included and reviewed.

Stimulus, organism and response variables related to cleanliness were identified and integrated in a conceptual framework. A distinction was made between articles evaluating the relationship between stimulus and organism variables; stimulus and response variables; and organism and response variables. First, actual cleanliness, staff behaviour, condition of the environment, scent and the appearance of the physical environment were identified as stimuli variables influencing perceived cleanliness and service quality. Second, the presence of litter, behaviour and presence of others, scent, disorder, availability of trash cans and informational strategies were identified as stimuli affecting littering and other kinds of unethical behaviour. Third, the effect of perceived cleanliness (and other organism variables) on satisfaction, approach behaviours, physical activity and pro-social behaviour was registered.

The findings of this review allow in-house and corporate facility managers to better understand and identify most effective interventions positively influencing actual and perceived cleanliness.

No systematic literature review on antecedents and consequences of a clean environment has previously been conducted.

Butt can be placed within the framework of what George Boyce (1995, pp. 18–19) terms colonial patriotism. Butt's analyses of Ireland's economy and development during the next years brought together the several strands that marked out an Ireland of citizens, an Ireland of sort which has emerged at the turn of the present millennium. What were the influences on Butt and what is his place in the development of political economy? His position is best characterised as eclectic and distinct from the other early holders of the Whately Chair. Drawing upon but not endorsing classical political economy, Adam Smith, Longfield, Jean-Baptiste Say and others, Butt defies pigeonholing. His economic analysis emerged slowly, and initially, there was little hint that he would expand on Longfield's position which essentially was a theory of profit (McGovern, 2000, p. 5). However, Butt moved beyond Longfield's analysis and whereas the latter remained in the classical tradition on free trade, he did not. He expanded Longfield's approach that crucial to the determination of the price of goods was the importance of applying a unit of whatever resource to its marginal use, concluding that the factors of production were remunerated in relation to the utility they created in their least efficient, marginal employment (Boylan & Foley, 2003, Vol. 2, p. 10). His importance, it has been observed, was in drawing attention to the potential resource mobilisation and distribution aspects of protection and in assessing the benefits and weaknesses of protection in relation to the complexity of specific circumstances (Boylan and Foley, 2003, Vol. 3, p. 5). Butt's Whatley lectures have received most attention although it will be suggested that certain of his other writings were as important or even more significant as indicative of his ideas on political economy. In his first Whatley lecture (Butt, 1837a), appropriating the title ‘Introduction’, Butt outlined somewhat verbosely the scope of what he intended to address and adopted the high ground about the purpose of political economy. He declared it was ‘to teach certain truths connected with the social condition of man – it attempts to explain the nature of the causes by which is brought about that singular machinery of society by which Providence has set man to supply each other's wants, and thus receive and confer a mutual benefit’ (1837a, p. 23). Butt addressed the question of production and the creation of ‘utility’. Employing the illustration of cotton stockings, Butt demonstrated the complex interchange required to produce even the most mundane of articles (1837a, pp. 25–26). ‘When you purchase your pair of cotton stockings’, he noted, ‘you are positively commanding for your own personal comfort and accommodation, not only the services of thousands of your cotemporary fellow creatures, but the accumulated results of the labours of generations that have long since passed away’ (1837a, p. 28). Thus, he maintained, political economy ‘teaches the laws which regulate the production, distribution and consumption of wealth’ (1837a, p. 30).

This paper aims to identify antecedents that influence perceived cleanliness by consulting experts and end-users in the field of facilities management (facility service providers, clients of facility service providers and consultants). Business models were evaluated to understand why some antecedents are adopted by practitioners and others are not.

A qualitative study, with end-users (n = 7) and experts (n = 24) in the field of facilities management, was carried out to identify antecedents of perceived cleanliness. Following the Delphi approach, different research methods including interviews, group discussions and surveys were applied.

Actual cleanliness, cleaning staff behaviour and the appearance of the environment were identified as the three main antecedents of perceived cleanliness. Client organisations tend to have a stronger focus on antecedents that are not related to the cleaning process compared to facility service providers.

More (visible) cleaning, maintenance, toilets, scent, architecture and use of materials offer interesting starting points for practitioners to positively influence perceived cleanliness. These antecedents may also be used for the development of a standard for perceived cleanliness.

A basis was created for the development of an instrument that measures perceived cleanliness and includes antecedents that are typically not included in most of the current standards of actual cleanliness (e.g. NEN 2075, ISSA).

The purpose of this paper is to determine how the presence of cleaning staff affects perceptions and satisfaction of train passengers. Day-time cleaning is becoming increasingly popular in (public) service environments. It is however unknown how the presence of cleaning staff in the service environment affects perceptions and satisfaction of end-users.

Two experimental field studies were performed. Data for the first study were collected on the trajectory between the train station of Assen and the station of Groningen (N = 506) in the northern part of the Netherlands. Data for the second study were collected on the trajectory between train station “Amsterdam Amstel” and train station “Utrecht Centraal” (N = 1,113) in the central part of the Netherlands. In the experimental condition, two cleaners collected waste and performed minor cleaning activities (i.e. empty trash bins, cleaning doors and tables) during the journey. After the first study, cleaners received hospitality training and corporate uniforms.

The presence of cleaning staff positively influenced train passengers’ perceptions and satisfaction. Effects were stronger in the second study, after the second consecutive intervention (i.e. hospitality training, corporate uniforms). In both studies, the presence of cleaners positively influenced passengers’ perceptions of staff, cleanliness and comfort. The perception of atmosphere was only significant after the intervention.

The findings of this study allow in-house and corporate facility managers to better understand the possible effects of the presence of their cleaning staff on end-user perceptions and satisfaction.

The study’s value lies in its human centred approach by demonstrating the importance of day-time cleaning. This area of research has been largely neglected in the field of facilities and (public) services management research.

A statistical analysis is made of the professional literature of librarians and information scientists in an attempt to uncover the patterns of information flow and to evaluate the abstracting services provided for information workers. Citation analysis of some English language information science journals throws light on the principal sources used by British and American information scientists and the linguistic and national biases in the citations given. The growth of the subject matter published in the field of information science is displayed. Five abstracting services are evaluated. Their scope in terms of the language, country of origin, subject matter and format of the material selected and abstracted is determined. Coverage is assessed in comparison with three bibliographies in this subject area. Currency is determined from NRLSI acquisition dates. Key journals are found from productivity analysis of the abstracted journals. Conclusions are drawn as to the adequacy of the present services and suggestions made for possible improvements.