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Poverty, hunger, inequalities, diseases, unsustainable use of resources, etc., in spite of scientific progress, still remains unsolved worldwide issues. All these issues relate to the challenges of sustainability and sustainable development that now call for urgent answers. The purpose of this paper is to explore how the service research community can respond to this call and to identify key areas of potential contribution.

After a brief review of selected service literature aimed at exploring its interest in the topics of sustainability and sustainable development, the authors develop the interpretative proposal identifying the key requirements of a global engagement in the challenge of sustainability and sustainable development and highlighting the potential contribution of service research.

Findings highlight the potential contribution of service research to the global challenge of sustainability and suggest acting upon education by considering the “T-Shaped” professional model as a possible reference for embedding sustainability in the education of future managers and addressing the need of interdisciplinary thinking through the systems approach.

The proposed study of service literature is only an exploratory analysis of main contributions that does not aim to identify gaps but only to highlight the potential of a greater engagement of service research in the global call for a more sustainable and inclusive development.

A trans-disciplinary approach is also required. This implies the involvement of the business and the social real world.

This paper represents a novel call for engaging the service research community in a boundary-crossing collaboration with the aim of contributing to address the challenge of sustainability.

Over the last decades, the importance of entrepreneurial education (EE) for the personal development of young generations has gained momentum among policymakers, practitioners and scholars. This paper offers some insights into the way T-shaped PhD programs can trigger transdisciplinary abilities of STEM students, making them even more ready toward venturing activities.

To achieve the purpose of the study, the effectiveness of a new T-shaped doctoral model was explored, testing it on a sample of STEM PhD students at Polytechnic School of University of Naples Federico II, using a qualitative-quantitative approach.

The results prove the positive influence that the T-shaped PhD program has on students in terms of vertical skills and horizontal capabilities attainment for entrepreneurial readiness.

This study advances interesting managerial and policy implications for activating virtuous collaborations to better respond to the need of current socioeconomic scenarios through academic knowledge.

Despite the growing relevance of EE, research about its influence at PhD level and the effect of different pedagogical methods remains scarce and controversial. Thus, this research explores if EE can support PhD students in science and technology transdisciplinarity terms of innovation management.

This study explored the relationship between employees' cognitive capabilities and firm performance by exploring the moderating role of decision-making style and the mediating effect of knowledge creation. Understanding the role of cognitive capabilities in value creation is crucial for human resource management to achieve the anticipated organizational performance.

Structural equation modeling, cognitive skills theory, cognitive skills acquisition theory and a knowledge creation framework were applied.

The first finding suggests that only A-shaped skills predict higher knowledge creation, while T-shaped skills do not. Second, knowledge creation predicts higher financial performance and a lower level of financial uncertainty. Third, T-shaped skills have no indirect effect on financial performance or financial uncertainty. Fourth, A-shaped skills exerted significant indirect effects on financial performance and uncertainty. Fifth, the rational decision-making style did not moderate the link between knowledge creation and financial performance, as opposed to the intuitive decision-making style.

A review of existing research indicates a lack of studies examining the effect of cognitive skills on organizational outcomes and contingencies under which cognitive skills lead to superior outcomes. This study advances research on T-shaped and A-shaped skills and knowledge creation by empirically exploring their interrelationships with financial performance. Managerial implications and suggestions for future research are also highlighted.

This paper aims to propose a type of T-shaped two-axis force sensor for measuring the forces in x- and z-axes. The developed sensor has a simple structure and can be effectively assembled into compact devices.

A T-shaped plate, with both ends fixed on a base, is used as the substrate of the sensor. Eight strain gauges are placed in the root of the plate or near the sensor head, which can construct two full Wheatstone bridges on the upper and lower surfaces of the plate. When the x- or z-axes forces are applied to the sensor head, different deformation can be generated to the strain gauges. Therefore, the two Wheatstone bridges can be constructed with a different configuration for measuring the forces in x- or z-axes, respectively.

A prototype was designed and constructed and experiments were carried out to test the basic performance of the sensor. It has been verified that the developed sensor could measure the x- and z-axes forces independently with a high resolution of 2.5 and 5 mN, respectively.

Only one thin plate was used in the design, the forces in x- and z-axes could be measured independently and simultaneously, which made the sensor with a simple structure and compact size. Experiments were also verified that there was no crosstalk error occurred in one axis when the force was applied to the other axis.

Special shaped columns composed of concrete-filled square steel tubes have broad application prospects in steel structure residential buildings. The paper aims to discuss this issue.

In this paper, the thermal bridge problem of special-shaped column structures is studied, T-shaped column composed of concrete-filled square steel tubes is taken as an example, the finite element thermal bridge model is established by ANSYS software, the heat treatment is calculated by the software and the results are output.

According to the finite element results, it can be found that in the thermal bridge model, the temperature distribution is uniform, the heat flux density is small and the heat dissipation where the steel plate locates is serious. The lowest temperature of the thermal bridge is greater than the air condensation temperature, and the affected area is about 0.2 m, which is larger than the thickness of the wall and will not cause too much impact on the wall. It will help to suppress heat dissipation and achieve energy-saving and heat preservation inside the buildings.

The experimental results prove the effectiveness of the special-shaped column structure for building energy-saving buildings. This study provides some theoretical basis for further application of special-shaped column structures in architecture.

This chapter aims to qualify Local Area as Smart Tourism Local Service Systems (S-TLSS), whose competitiveness and reputation depend on sharing strategies and processes of cohesion based on equifinality among/for stakeholder. The methodology envisages the integration of Service Science Management Engineering and Design (SSME+D) and the Viable Systems Approach (VSA). Thus it describes a S-TLSS in terms of local service system, whose viability requires a ‘smart governmentality’, able to guarantee the management of equity, sustainability and resilience. Referring to human resources coherent with value co-creation processes, S-TLSS implies T-shaped professionals: new kind of individuals who have proficiency in a specific field/discipline (deep professionality) and, at the same time, show capacity to understand and participate in complex projects/systems (broad professionality). Finally, the authors will show a practical application of the system attempting to enhance an Italian territory that is not very attractive to tourists and local residents.

The purpose of this paper is to investigate the supply chain management (SCM) skills that support the sensing and seizing of opportunities in a changing business environment.

Based on the previous literature on the T-shaped model of SCM skills, data were collected through a mail survey among Australian business executives. The resultant skill sets are grouped along factors that support the sensing vs seizing of opportunities.

Interestingly from an SCM perspective, functional logistics-related skills are important to maintain competitiveness but are not the ones contributing to a firm’s ability to sense opportunities and threats, and to seize opportunities in a changing business environment. The authors, therefore, support the notion that supply chain managers should be managers first. Factual SCM knowledge is the solid basis, but otherwise only an entry requirement in this field.

Problem-solving skills, along with forecasting and customer/supplier relationship management, stand out as important components that support the ability of supply chain managers to sense and shape opportunities and threats in a turbulent business environment. This focus would tend to suggest the importance of supply chain integration and collaboration as management approaches. Other SCM skills from warehousing and inventory management to transportation and purchasing are more prevalent for maintaining competitiveness.

The results of the survey and the consequential analysis indicate that the content of tertiary-level educational programmes should be significantly reviewed to deliver two distinct (but partially overlapping) streams that focus on the generalist and functionalist managers who must work together in the management of the increasingly global and complex supply chains.

Functional skills often form the basis of training and education programmes for supply chain managers. Whilst these form the solid foundation for their jobs, they are entry requirements at best. In a changing business environment, other skills are needed for success. Given that turbulence is becoming the norm rather than the exception, this finding necessitates rethinking in training and education programmes, as well as in the recruitment of supply chain managers.

Testing the T-shaped model of SCM skills from a dynamic capabilities perspective, the results of the factor analysis lead to a regrouping of skill sets in terms of sensing and seizing opportunities in a turbulent business environment.

The study aims to study the nanofluid flow and heat transfer in a T-shaped heat exchanger. For the numerical simulations, the lattice Boltzmann method is used.

The end of each branch of the heat exchanger is considered a curve wall that requires special thermal and physical boundary conditions. To improve the thermal performance of the heat exchanger, the CuO–water nanofluid, which has better heat transfer performance with respect to pure water, is used. The dynamic viscosity of nanofluid is estimated by means of KKL model. Several active fins and solid bodies are implanted within the heat exchanger with different thermal arrangements.

In the present work, different approaches such as heatline visualization, local and total entropy generation analysis, local and total Nusselt variation are used to detect the impact of different considered parameters such as Rayleigh number (10³ < Ra < 10⁶), solid volume fraction of nanofluid (φ = 0,0.01,0.02,0.03 and 0.04 vol. per cent) and thermal arrangements of internal bodies (Case A, Case B, Case C and Case D) on the fluid flow and heat transfer performance.

The originality of this work is to analyze the two-dimensional natural convection and entropy generation using lattice Boltzmann method.

The purpose of this paper is to show that constructing magnetic equivalent circuits (MECs) for simulating accelerator magnets is possible by defining a three-port magnetic element for modelling the T-shape field distribution, where the flux leaves the yoke and enters the aperture.

A linear three-port magnetic element is extracted from an analytical field solution and can be represented by a number of two-port elements. Its nonlinear counterpart is obtained as a combination of the corresponding nonlinear two-port elements. An improved nonlinear three-port element is developed on the basis of an embedded nonlinear one-dimensional finite element model.

The T-shaped field distribution comes together with a complicated interplay between the saturation of the ferromagnetic yoke parts and flux leaking to the aperture. This is more accurately modelled by the improved nonlinear three-port magnetic element.

MECs have a limited validity range, especially for configurations where a high saturation level and fringing flux effects coexist.

The results of the paper appeal to be careful with applying nonlinear MECs for simulating bending magnets.

A new nonlinear three-port magnetic element for ferromagnetic yoke parts with T-shaped flux distribution has been developed.