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Article
Publication date: 13 July 2012

W. Alec Cram

The purpose of this paper is to examine the antecedents and implications of aligning the organizational values embedded in a systems development approach (e.g. agile) with…

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Abstract

Purpose

The purpose of this paper is to examine the antecedents and implications of aligning the organizational values embedded in a systems development approach (e.g. agile) with the organizational values of project team members.

Design/methodology/approach

A qualitative case study approach is used to examine systems development project teams at three organizations, each using a development approach that incorporates different organizational value dimensions. Interviews were conducted with developers, systems analysts, and managers regarding their systems development experiences. A structured coding of the interview transcripts was then completed to enable analysis of value dimensions.

Findings

By comparing the dominant values between the project teams and their development approach, varying degrees of alignment were identified. Where alignment is high, perceptions of the systems development process are associated with satisfaction and enthusiasm; where alignment is low, perceptions focus on frustration and discontent.

Research limitations/implications

Based on the study's findings, four propositions pertaining to the antecedents and implications of IS values alignment are outlined for examination in future research.

Practical implications

The findings from this study can aid managers who are considering the use of a new systems development approach or evaluating the effectiveness of their current approach. By determining the degree of information systems (IS) values alignment, organizations may be able to customize their development approach to be more consistent with the team's values, in order to minimize negative development process perceptions and increase project performance.

Originality/value

This research extends past studies of organizational values and alignment by introducing the concept of IS values alignment.

Details

Management Research Review, vol. 35 no. 8
Type: Research Article
ISSN: 2040-8269

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Article
Publication date: 14 November 2019

Nesrine Chtourou Ben Amar and Randa Ben Romdhane

Information systems (IS) strategic alignment is a significant chief information officers (CIO) and top management issue because of its impact on a firm’s performance and…

Abstract

Purpose

Information systems (IS) strategic alignment is a significant chief information officers (CIO) and top management issue because of its impact on a firm’s performance and profitability. Previous studies have primarily examined informal dimension’s influence on IS strategic alignment. Nevertheless, a few research works have emphasised cultural dimension’s effect. The purpose of this paper is to empirically investigate and bring out organisational culture’s influence on IS strategic alignment. Notably, it highlights the most significant culture types, according to the Competing Value Framework (Cameron et al., 2006).

Design/methodology/approach

Empirical setting comprises a quantitative approach using a survey based on a sample of 160 business managers (BMs) of 53 large companies located in Tunisia with international activities and being in the post-implementation operational use phase of their enterprise resource planning (ERP) systems. The partial least square (PLS) method has been used for data analysis.

Findings

The results provide an empirical evidence supporting a positive and significant organisational culture’s influence on the IS strategic alignment. The findings also show that “Clan Culture” (Internal/Flexibility-oriented culture) positively influences IS alignment along with the strategic priorities. These findings provide guidance and help understand how, through clan culture, the company can contribute significantly to the success of its ERP systems strategic alignment during the most critical phase, namely, post-implementation.

Originality/value

Despite abundant work related to IS alignment topic, little research, to the authors’ knowledge, has been undertaken in considering organisational culture’s influence. Thus, this research aims to fill this gap and to raise new questions about IS alignment. First, this study puts together organisational culture (through the Competing values Framework) and strategic alignment (through the IS use dimension) in a single research model to analyse four culture types’ direct effect on IS alignment. Second, this study is innovative in its use of the ERP post-implementation as an empirical framework. The post-implementation phase is often played down in research work in favour of the upstream pre-implementation phases. Furthermore, the findings bring together theoretical and practical insights on both IS-business strategic alignment and ERP post-implementation. Thus, future research could emphasise the role of clan culture in the efficiency of ERP systems strategic alignment during the usage phase. Building on these findings, BM, CIO and top management are advised to promote this culture type based on communication, information sharing and the spirit of internal partnership – so that their ERP systems are used appropriately and aligned with the company’s strategic priorities.

Details

Journal of Enterprise Information Management, vol. 33 no. 1
Type: Research Article
ISSN: 1741-0398

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Article
Publication date: 12 August 2021

Bokolo Anthony Jnr, Sobah Abbas Petersen, Markus Helfert and Hong Guo

Smart city services are supported by information and communication technologies (ICT) referred to as digital technologies which increasingly promise huge opportunities for…

Abstract

Purpose

Smart city services are supported by information and communication technologies (ICT) referred to as digital technologies which increasingly promise huge opportunities for growth but are faced with system alignment and data integration issues when providing digital services. Therefore, this study aims to use enterprise architecture (EA) in digital transformation of cities by developing an architecture to address system alignment and data integration in digital transformation of cities.

Design/methodology/approach

Qualitative method is applied to evaluate the presented architecture based on electric-mobility (e-mobility) scenario, and data was collected using case study via interviews from a municipality in Norway to validate the applicability of EA for digital transformation of city services.

Findings

Findings from the interviews were represented in ArchiMate language to model the digital transformation of e-mobility in smart cities. Findings suggest that the architecture serves as a guide to recommend urban administrators of the potential of EA and digital transformation in addressing system alignment and data integration issues in smart cities.

Research limitations/implications

Data used in this study is from a single case, hence there is a need to evaluate the application of EA for digital transformation of city services with data collected from multi-cases.

Practical implications

This study adopts enterprise architecture approach to support city transformation as it has been widely applied by institutions to align business and ICT components.

Social implications

This study provides implication on how municipalities can use EA and digital transformations towards a sustainable smart city.

Originality/value

An architecture is presented that can be used as a guide to help urban developers and designers in deploying sustainable transport policies for smart cities. Additionally, EA is used to foster digitalization towards achieving system alignment and data integration in cities to support urban environment as they digitally transform services provided to citizens.

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Article
Publication date: 27 July 2021

Sebastiano Di Luozzo, Fabrizia Del Beato and Massimiliano M. Maria Schiraldi

This paper discusses and integrates the concept of complexity in the performance measurement and management (PMM) theory by providing a comprehensive framework to design…

Abstract

Purpose

This paper discusses and integrates the concept of complexity in the performance measurement and management (PMM) theory by providing a comprehensive framework to design and evaluate the overall coherence alignment of an indicators hierarchy in unstable and changing environment.

Design/methodology/approach

An original, comprehensive and dynamic framework has been proposed and then applied on a sample case of a large-scale retail trade (LSRT) company, starting from relevant frameworks and criteria in the scientific literature.

Findings

This research shows that organizational changes may significantly impact the coherence alignment of an organization's indicators hierarchy. In addition, it finds that even though the alignment at the operational level is obtained, its effectiveness should be evaluated in relation to the organization's strategic orientation. Indeed, without assessing the strategic alignment of an indicators system, an aligned hierarchy at the operational level could lead to ineffective results.

Research limitations/implications

This paper focuses on the topic of measuring the coherence inside an indicators hierarchy, which seems not to be addressed in the literature. Thus, it opens a new research stream, integrating the studies on performance indicators with an essential element that often causes flawed performance measures in organizations.

Practical implications

Organizations could adopt this framework to design effective PMM systems and maintain them in light of the organizational changes.

Originality/value

This study introduces different metrics to evaluate the coherence and alignment of an indicators system, being one of the few research studies to address this topic in the context of complex and changing environments.

Details

International Journal of Productivity and Performance Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1741-0401

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Article
Publication date: 12 June 2007

Shirley Gregor, Dennis Hart and Nigel Martin

Drawing on established alignment and architectural theory, this paper seeks to present the argument that an organisation's enterprise architecture can enable the alignment

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7549

Abstract

Purpose

Drawing on established alignment and architectural theory, this paper seeks to present the argument that an organisation's enterprise architecture can enable the alignment of business strategy and information systems and technology (IS/IT).

Design/methodology/approach

The paper presents a detailed case study of the Australian Bureau of Statistics (ABS), where a high degree of alignment and international recognition of excellence in business and enabling IS/IT performance are documented.

Findings

The ABS enterprise architecture was developed in 1999‐2001 and describes the organisation's physical business and IS/IT elements, and the connective relationships that inform the alignment condition. The ABS architecture is robustly holistic in form, and is characterised by a strong and equal focus on business operations, the deliberate inclusion of an IS/IT governance framework, the structuring and hosting of corporate information for business delivery, and the efficient reuse of IS/IT components.

Originality/value

The ABS case study also examined empirically the social aspects and formal mechanisms of organisational alignment, and shows how a formal enterprise architecture mechanism can integrate into a successful alignment process.

Details

Information Technology & People, vol. 20 no. 2
Type: Research Article
ISSN: 0959-3845

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Article
Publication date: 1 March 2013

Colm Fearon, Sharon Manship, Heather McLaughlin and Stephen Jackson

The purpose of this paper is to develop “techno‐change alignment” as an approach for evaluating the effectiveness of large‐scale technology‐enabled organisational change…

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1366

Abstract

Purpose

The purpose of this paper is to develop “techno‐change alignment” as an approach for evaluating the effectiveness of large‐scale technology‐enabled organisational change, commonly associated with the adoption of enterprise information systems (IS).

Design/methodology/approach

By developing a processual analysis of techno‐change, useful insights are developed concerning techno‐change alignment, within the confines of an enterprise resource planning (ERP) case study. Recent techno‐change literature, emerging ideas on human agency, cultural and social relations are incorporated as part of the evaluation approach taken. The paper also discusses the implications of more recent work on techno‐change and suggests directions for future research.

Findings

In terms of “structural” alignment, the ERP system was chosen because it reflected requirements of the case study in the university/education sector. As part of “strategic and intellectual” alignment, business processes were reviewed, as well as alignment with university aims and strategy goals. “Social and cultural” alignment between different groups of users is paramount for effective integration and re‐embedding of relationships and activities once techno‐change is introduced. Wider implications of processual alignment suggest that bringing users and stakeholders together as human agents for techno‐change within a high priority communication environment is essential for developing effective social relationships.

Originality/value

Given the difficulty of developing usable evaluation mechanisms for techno‐change and complex enterprise information systems, the contribution of this article is the demonstration of an effective interpretative (processual) IS evaluation approach, which the authors refer to as techno‐change alignment”.

Details

European Business Review, vol. 25 no. 2
Type: Research Article
ISSN: 0955-534X

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Article
Publication date: 1 April 2014

Yong-long Tang, Zhi-jing Zhang, Xin Ye and Xiao-feng Zhang

– The purpose of this paper is to propose a novel method of coaxial optical precision alignment based on surface roughness and reflectiveness matching.

Abstract

Purpose

The purpose of this paper is to propose a novel method of coaxial optical precision alignment based on surface roughness and reflectiveness matching.

Design/methodology/approach

The micro-assembly experiment system set-up was constructed according to the principle of the coaxial optical alignment. The coaxial optical alignment error is theoretically analyzed and calculated. When the prism orthogonal alignment mechanism produces the error of 0.001°, the theoretical deviation was less than 0.87 μm and the actual experimental micro-assembly platform assembly accuracy exceeded 3 μm. A peg-in-hole precise assembly of punching pin micro-assembly experiment was done in order to validate feasibility of this method.

Findings

The results indicate that coaxial optical precision alignment could be used for the assembly of complex micro-heterogeneous system which is integrated by similar devices, such as 3D complex micro-structures, silicon micro-electro-mechanical system (MEMS) devices and non-silicon MEMS devices with flat structure.

Originality/value

The paper provides certain methodological guidelines for MEMS for high precision automatic assembly of complex 3D micro-structures.

Details

Assembly Automation, vol. 34 no. 2
Type: Research Article
ISSN: 0144-5154

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Article
Publication date: 1 March 2015

Ellen V. Rubin

Aligned appraisal systems explicitly hold employees accountable for contributing to the accomplishment of organizational goals. Furthermore, appraisal alignment is…

Abstract

Aligned appraisal systems explicitly hold employees accountable for contributing to the accomplishment of organizational goals. Furthermore, appraisal alignment is consistent with both core bureaucratic expectations and New Public Management control regimes, but the efficacy of the policy and its substantive impact have yet to be considered in detail. Over the last decade, federal agencies were encouraged to revise appraisal systems and include alignment. Using the bureaucratic policy adoption literature, an empirical model assesses why agencies choose to adopt and/or implement alignment. The empirical analyses reveal that not all agencies adopting alignment in their appraisal systems fully implemented it for employees and managers. Organizational resources and ideology of political appointees influence adoption, while the strength of strategic program management efforts exhibits a weak association with implementation.

Details

International Journal of Organization Theory & Behavior, vol. 18 no. 1
Type: Research Article
ISSN: 1093-4537

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Article
Publication date: 31 May 2011

Wang Xinlong and Shen Liangliang

In order to accomplish real‐time alignment of Shipborne strapdown inertial navigation system (SINS) on moving bases, a novel solution method of utilizing neural networks…

Abstract

Purpose

In order to accomplish real‐time alignment of Shipborne strapdown inertial navigation system (SINS) on moving bases, a novel solution method of utilizing neural networks for rapid transfer alignment of Shipborne SINS was investigated.

Design/methodology/approach

The system error state equations and measurement equations of the Shipborne transfer alignment were established. Based on the nonlinear and time‐variant SINS model on moving bases, a neural network learning algorithm based on Kalman filtering was presented, and the methods of constructing and training of neural networks input‐output sample pairs suitable for Shipborne SINS were proposed.

Findings

Velocity and attitude errors between the master and slave inertial navigation system (INS) are chosen as network's inputs, and the information of sample pairs is affluent, which can advance the stability and generalization of the neural networks. The neural networks algorithms based on Kalman filtering not only have the self‐learning ability, but also remain recursive optimal estimation capability of Kalman filtering. Through the introducing of the local level trajectory frame, the trained neural networks can be independent on a ship heading, and only dependent on the relative position errors between master with slave INS and the inertial sensor errors.

Originality/value

This article presents an innovative solution method of utilizing neural networks for rapid transfer alignment of Shipborne SINS.

Details

Engineering Computations, vol. 28 no. 4
Type: Research Article
ISSN: 0264-4401

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Article
Publication date: 2 March 2015

Chiara Gobbi and Juliana Hsuan

– The purpose of this paper is to investigate how buyers and the vendors pursue alignment in collaborative purchasing (CP) of complex medical technologies.

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2055

Abstract

Purpose

The purpose of this paper is to investigate how buyers and the vendors pursue alignment in collaborative purchasing (CP) of complex medical technologies.

Design/methodology/approach

Through a literature review in CP, the paper identify factors for shareholder alignment (i.e. aligning the needs of the buyers within the purchasing group) and customer alignment (i.e. aligning buyers’ needs with the vendors offering strategies) and investigate how they manifest in the case of CP of complex technology in the Danish National Healthcare System.

Findings

Shareholder alignment requires appropriate management of the relationships, expertise and guidance in simplifying procedures and effective management of the purchasing group. Customer alignment is facilitated by buyers’ understating of the vendor’s design options, which are moderated by the vendor’s design strategies.

Research limitations/implications

The findings and generalizations from a single case study are limited to the complexity of the purchased technology and the specific cultural context. However the paper represents the first explorative study that poses the attention on the relevance of shareholder and customer alignment in CP.

Practical implications

The study can offer hospitals, vendors, governmental and regional institutions a better understanding about the alignment mechanisms for successful implementation of CP and how to avoid pitfalls.

Originality/value

Literature on CP is scarce as there are virtually no contributions that debate the key elements and tradeoffs that need to be considered for strategic alignment. The study addresses this gap.

Details

International Journal of Operations & Production Management, vol. 35 no. 3
Type: Research Article
ISSN: 0144-3577

Keywords

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