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Book part
Publication date: 27 August 2014

Juho-Petteri Huhtala, Pekka Mattila, Antti Sihvonen and Henrikki Tikkanen

Over the past 50 years, a substantial interest has been put to research on how innovation spreads within social networks over time (see Rogers, 1962, 2010). Our initial…

Abstract

Over the past 50 years, a substantial interest has been put to research on how innovation spreads within social networks over time (see Rogers, 1962, 2010). Our initial aim was to examine innovation diffusion in industrial networks. We operationalized the research through a case study of an advertising network by using systematic combining as the approach (Dubois & Gadde, 2002, 2014). From the initial focus of innovation diffusion, the rematching of data and theory led us to focus on the barriers of innovation diffusion. By doing so, we found out that multilevel strategizing appears to be an important phenomenon in understanding dynamics of innovation diffusion within industrial networks. Specifically, strategizing occurs in two levels: (1) the groups within the network compete for position, and (2) actors within a group compete for position by trying to differentiate themselves from other group actors. A strategic mismatch between the two levels leads the network to become decelerated or even static in diffusing new innovations (Abrahamsen, Henneberg, & Naudè, 2012). Uncovering these findings would not have been possible without the use of systematic combining and the constant matching between theoretical and empirical domains.

Details

Field Guide to Case Study Research in Business-to-business Marketing and Purchasing
Type: Book
ISBN: 978-1-78441-080-3

Keywords

Open Access
Article
Publication date: 27 January 2023

Francesco Calza, Annarita Sorrentino and Ilaria Tutore

The aim of this work is to provide a theoretical model that can help companies to develop a unique approach to achieve both corporate environmental sustainability (CES…

Abstract

Purpose

The aim of this work is to provide a theoretical model that can help companies to develop a unique approach to achieve both corporate environmental sustainability (CES) and successful customer experience management (CEM).

Design/methodology/approach

A two-phase study achieved the research aim. The first phase consisted of the analysis of contemporary theoretical contributions with a focus on CES and CEM. In the second phase, taking a qualitative approach, the key dimensions identified in the initial analysis were investigated to explore the dominant perceptions of practitioners and to hone the theoretical categories.

Findings

Five innovative pathways emerged from the study to inform decision-making while maintaining the dual objectives of CES and successful CEM. These pathways are combined to offer a strategic tool for managers and for research advances. This original integrated model also offers six novel theoretical propositions that describe how to shape corporate decisions to achieve environmental sustainability in CEM.

Research limitations/implications

Firms can benefit from an approach that integrates CES and CEM to develop a new mindset for an innovative and valuable decision-making process and to design more captivating experiences for customers. Nevertheless, the efficacy and generalizability of the theoretical framework and propositions require empirical testing.

Originality/value

This paper makes an original contribution to the environmental sustainability and marketing literature by bringing together all elements in these fields of research in a conceptual model. Moreover, this paper proposes theoretical propositions that advance knowledge of the subject and offer ideas for future research and managers.

Details

Management Decision, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0025-1747

Keywords

Open Access
Article
Publication date: 18 February 2022

Tiziana Russo-Spena, Marco Tregua, Anna D'Auria and Francesco Bifulco

The paper offers a comprehensive understanding of how digital transformation affects business models and how firms operate and compete effectively and successfully in a…

1697

Abstract

Purpose

The paper offers a comprehensive understanding of how digital transformation affects business models and how firms operate and compete effectively and successfully in a digital economy.

Design/methodology/approach

The research adopted an abductive approach (Dubois and Gadde, 2002) through constant movement between theory and empirical evidence. A systematic literature review led the first conceptual development and examples of practices from cultural heritage sectors were used in the theorizing process.

Findings

This paper depicts a digital model framework through a set of assumptions about how an organization creates and delivers value in an interconnected way by orchestrating new interactive processes, and providing experience propositions to customers, and about how value is framed in terms of economic, social and cultural outcomes.

Originality/value

The study contributes to the scientific debate by discussing the role of digital business models as enhancements more rather than replacements of traditional business models; it frames a digital business model as consisting of three main pillars: value orchestration, experience propositions and value sharing.

Details

International Journal of Entrepreneurial Behavior & Research, vol. 28 no. 8
Type: Research Article
ISSN: 1355-2554

Keywords

Article
Publication date: 18 January 2016

Carlos Cajal, Jorge Santolaria, David Samper and Jesus Velazquez

This paper aims to present a methodology for volumetric error compensation. This technique is applied to an Objet Eden350V 3D printer and involves a custom measurement…

Abstract

Purpose

This paper aims to present a methodology for volumetric error compensation. This technique is applied to an Objet Eden350V 3D printer and involves a custom measurement strategy.

Design/methodology/approach

The kinematic model of the printer is explained, and its error model is simplified to 18 independent error functions. Each error function is defined by a cubic Legendre polynomial. The coefficients of the polynomials are obtained through a Levenberg–Marquardt optimization process. This optimization process compares, in an iterative algorithm, nominal coordinates with actual values of the cloud of points. The points are built in the faces of a gauge artefact as conical sockets defining one unique point for each socket. These points are measured by a coordinate measuring machine self-centring measurement process.

Findings

Most of the errors of the 3D printer are systematic. It is possible to obtain an improvement of 70 per cent in terms of global mean error reduction in single points within a volume of 120 × 120 × 40 mm. The forecast of the final error compensation fully matches the actual final error.

Practical implications

This methodology can be used for accuracy improvement in additive manufacturing machines.

Originality/value

Unlike the calculation of geometric errors, the proposed parametric determination through optimization of the error model allows global error reduction, which decreases all sort of systematic errors concurrently. The proposed measurement strategy allows high reliability, high speed and operator independence in the measurement process, which increases efficiency and reduces the cost. The proposed methodology is easily translated to other rapid prototyping machines and allows scalability when replicating artefacts covering any working volume.

Article
Publication date: 5 January 2021

David Eriksson and Annika Engström

Operations and supply chain management (OSCM) is a theoretically and philosophically fragmented field. Researchers must consider how they use theory and explain empirical…

Abstract

Purpose

Operations and supply chain management (OSCM) is a theoretically and philosophically fragmented field. Researchers must consider how they use theory and explain empirical phenomena. This paper aims to use critical realism to introduce more coherence into this fragmented field.

Design/methodology/approach

This paper draws on existing critical realism and abduction literature and this study uses a research process from two PhD projects to investigate critical realism’s role in OSCM research. This paper uses a narrative approach to collect data over a long timeframe, capturing data not commonly used in OSCM research.

Findings

Research that struggles to bridge the gap between theory and data benefits from critical realism, which provides a philosophy and associated methods to identify a suitable theory and guide researchers when they encounter obstacles. While clear steps often outline established methods, researchers are sometimes unable to identify when their research process has reached an obstacle. This paper argues that such obstacles can be treated as “crossroads” offering new research opportunities when correctly evaluated and addressed.

Research limitations/implications

Importantly, researchers should be able to reflect upon their own research processes, enabling a better understanding of these processes and the discovery of new research directions. Researchers can use critical realism, abduction and systematic combining to bridge the divide between theory and data in OSCM.

Originality/value

This paper contributes to the field’s discussion regarding the roles of critical realism and abduction, synthesizing multiple academic sources, highlighting critical realism’s importance and providing a novel means of addressing difficulties in navigating an eclectic research area. This paper offers a philosophical alternate to the field, which is often instead considered from a positivistic standpoint. The paper is valuable to researchers in the OSCM field, who can use the research to improve their selection of data and theories, as well as their understanding of their own research processes.

Article
Publication date: 8 June 2015

David Eriksson

The purpose of this study is to convey lessons learned from a long-term research project and present a coherent approach for researching relevant areas, ranging from…

1199

Abstract

Purpose

The purpose of this study is to convey lessons learned from a long-term research project and present a coherent approach for researching relevant areas, ranging from ontology to quality.

Design/methodology/approach

A PhD process is used as a case to present conceptual ideas on performing research in logistics/supply chain management (SCM).

Findings

The research integrates different views on knowledge and the world and how to perform research in logistics/SCM. Models explaining micro and macro abduction, and the relationship between research, the context and researcher subjectivity are suggested.

Research limitations/implications

Knowledge on why and how critical realism can be used in logistics/SCM research is advanced. Abduction is presented as a micro/macro process, which should not have any specific “finish line”, and is supported with both ontological and epistemological arguments.

Practical implications

Research in logistics/SCM can be improved by connecting different aspects of viewing and creating knowledge. Reflecting on how exactly a publication is related to a project, researchers can better describe how they contribute to knowledge creation, and also understand the relationship between micro and macro abduction.

Originality/value

Through presenting an approach to knowledge creation in the context of a PhD thesis, this research distinguishes itself in a field with a growing need to define its own views of the world and of knowledge. The paper advances current understanding of knowledge creation in logistics/SCM, expanding on earlier models and presenting a broader view of the research process and the associated dilemmas. The paper also contains novel considerations of the differences between publication types and how these affect the presentation of the research.

Details

European Business Review, vol. 27 no. 4
Type: Research Article
ISSN: 0955-534X

Keywords

Book part
Publication date: 16 August 2014

Anne-Maria Holma

This study provides a comprehensive framework of adaptation in triadic business relationship settings in the service sector. The framework is based on the industrial…

Abstract

This study provides a comprehensive framework of adaptation in triadic business relationship settings in the service sector. The framework is based on the industrial network approach (see, e.g., Axelsson & Easton, 1992; Håkansson & Snehota, 1995a). The study describes how adaptations initiate, how they progress, and what the outcomes of these adaptations are. Furthermore, the framework takes into account how adaptations spread in triadic relationship settings. The empirical context is corporate travel management, which is a chain of activities where an industrial enterprise, and its preferred travel agency and service supplier partners combine their resources. The scientific philosophy, on which the knowledge creation is based, is realist ontology. Epistemologically, the study relies on constructionist processes and interpretation. Case studies with in-depth interviews are the main source of data.

Details

Deep Knowledge of B2B Relationships within and Across Borders
Type: Book
ISBN: 978-1-78190-858-7

Keywords

Book part
Publication date: 8 April 2005

Fredrik von Corswant

This paper deals with the organizing of interactive product development. Developing products in interaction between firms may provide benefits in terms of specialization…

Abstract

This paper deals with the organizing of interactive product development. Developing products in interaction between firms may provide benefits in terms of specialization, increased innovation, and possibilities to perform development activities in parallel. However, the differentiation of product development among a number of firms also implies that various dependencies need to be dealt with across firm boundaries. How dependencies may be dealt with across firms is related to how product development is organized. The purpose of the paper is to explore dependencies and how interactive product development may be organized with regard to these dependencies.

The analytical framework is based on the industrial network approach, and deals with the development of products in terms of adaptation and combination of heterogeneous resources. There are dependencies between resources, that is, they are embedded, implying that no resource can be developed in isolation. The characteristics of and dependencies related to four main categories of resources (products, production facilities, business units and business relationships) provide a basis for analyzing the organizing of interactive product development.

Three in-depth case studies are used to explore the organizing of interactive product development with regard to dependencies. The first two cases are based on the development of the electrical system and the seats for Volvo’s large car platform (P2), performed in interaction with Delphi and Lear respectively. The third case is based on the interaction between Scania and Dayco/DFC Tech for the development of various pipes and hoses for a new truck model.

The analysis is focused on what different dependencies the firms considered and dealt with, and how product development was organized with regard to these dependencies. It is concluded that there is a complex and dynamic pattern of dependencies that reaches far beyond the developed product as well as beyond individual business units. To deal with these dependencies, development may be organized in teams where several business units are represented. This enables interaction between different business units’ resource collections, which is important for resource adaptation as well as for innovation. The delimiting and relating functions of the team boundary are elaborated upon and it is argued that also teams may be regarded as actors. It is also concluded that a modular product structure may entail a modular organization with regard to the teams, though, interaction between business units and teams is needed. A strong connection between the technical structure and the organizational structure is identified and it is concluded that policies regarding the technical structure (e.g. concerning “carry-over”) cannot be separated from the management of the organizational structure (e.g. the supplier structure). The organizing of product development is in itself a complex and dynamic task that needs to be subject to interaction between business units.

Details

Managing Product Innovation
Type: Book
ISBN: 978-1-84950-311-2

Article
Publication date: 21 May 2018

Lars Schweizer and Andreas Nienhaus

Sensemaking models generally lack an objective determinant to distinguish between CEO fault and changes in systematic risk caused by exogenous negative shocks like a…

Abstract

Purpose

Sensemaking models generally lack an objective determinant to distinguish between CEO fault and changes in systematic risk caused by exogenous negative shocks like a banking crisis. The interdisciplinary approach of this paper combines attribution theory with econometric time series analyses to provide an objective measure of exogeneity and persistence of a negative shock to an organization. The purpose of this paper is to address the exploratory research question, of how scapegoating by managers can be avoided by the use of an objective and empirical measurement and if the recent financial crisis can be seen as an exogenous shock to manufacturing firms.

Design/methodology/approach

By testing for stationarity with a structural break with an econometric time series analysis, the model helps to reduce agency costs during organizational crisis by effectively determining crisis causation and avoid scapegoating by managers.

Findings

By combining the sensemaking models of Haleblian and Rajagopalan (2006), Staw (1980), and Weick (1988), an integrated model of sensemaking in performance crises under the specific context of simultaneously occurring external crises is provided. By applying the authors approach the results suggest that the financial crisis of 2008/2009 has true exogenous adverse effects on US manufacturing firms.

Originality/value

The interdisciplinary approach encourages the integration of econometric time series analysis as an objective determinant in sense making models.

Details

Journal of Strategy and Management, vol. 11 no. 2
Type: Research Article
ISSN: 1755-425X

Keywords

Article
Publication date: 10 October 2022

Dejian Yu and Tong Ye

The purpose of this paper is to contribute to the existing knowledge system of lean supply chain management (LSCM), i.e. by using main path analysis, and the authors…

Abstract

Purpose

The purpose of this paper is to contribute to the existing knowledge system of lean supply chain management (LSCM), i.e. by using main path analysis, and the authors extract the main development track of LSCM. It is advantageous for relevant scholars to deepen their understanding of this academic field from a bibliometrics view to grasp the future directions better.

Design/methodology/approach

Structuring a citation network with the processed data set containing 866 papers and relevant information collected from Web of Science (WoS). Conducting review analyses aiming at the main paths that are extracted from the above citation network.

Findings

There are two different evolution paths in LSCM field, i.e. improving corporate sustainability performance through combining lean and green practices, and seeking the balance between lean and agility to structure leagile supply chain for specific industries. LSCM research studies mainly focus on five aspects: (1) establishment and development of LSCM theory; (2) structuration of lean supply chain; (3) research studies of the relationship between LSCM and corporate performance; (4) supply chain evaluation system; and (5) review and vista of LSCM field. The intersection of two knowledge evolute routes would be Industry 4.0, which is an integrated theory system combining lean, agility, green and other supply chain thinking.

Research limitations/implications

The data set collected from WoS cannot contain all the research studies about LSCM is the main research limitation. Sustainability, as represented by environmental performance, will continue to be a major pursuit of this field. Integrating LSCM in Industry 4.0 will be the next hotspot in LSCM field.

Practical implications

Providing the main research contents and common methods of LSCM field. It is conducive to deepening the understanding of relevant practitioners and scholars to LSCM field from a dynamic perspective.

Originality/value

To the best of the authors’ knowledge, it is the first time to reveal the knowledge diffuse trajectories of LSCM under different view with main path analysis. This study is unique that it provides a new view to understand the field of LSCM.

Details

International Journal of Lean Six Sigma, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2040-4166

Keywords

1 – 10 of over 49000