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The sustainable transition towards the circular economy requires the effective use of artificial intelligence (AI) and information technology (IT) techniques. As the sustainability targets for 2030–2050 increasingly become a tougher challenge, society, company managers and policymakers require more support from AI and IT in general. How can the AI-based and IT-based smart decision-support tools help implementation of circular economy principles from micro to macro scales?

This chapter provides a conceptual framework about the current status and future development of smart decision-support tools for facilitating the circular transition of smart industry, focussing on the implementation of the industrial symbiosis (IS) practice. IS, which is aimed at replacing production inputs of one company with wastes generated by a different company, is considered as a promising strategy towards closing the material, energy and waste loops. Based on the principles of a circular economy, the utility of such practices to close resource loops is analyzed from a functional and operational perspective. For each life cycle phase of IS businesses – e.g., opportunity identification for symbiotic business, assessment of the symbiotic business and sustainable operations of the business – the role played by decision-support tools is described and embedding smartness in these tools is discussed.

Based on the review of available tools and theoretical contributions in the field of IS, the characteristics, functionalities and utilities of smart decision-support tools are discussed within a circular economy transition framework. Tools based on recommender algorithms, machine learning techniques, multi-agent systems and life cycle analysis are critically assessed. Potential improvements are suggested for the resilience and sustainability of a smart circular transition.

Several online services offer functionalities to access information from “big research graphs” (e.g. Google Scholar, OpenAIRE, Microsoft Academic Graph), which correlate scholarly/scientific communication entities such as publications, authors, datasets, organizations, projects, funders, etc. Depending on the target users, access can vary from search and browse content to the consumption of statistics for monitoring and provision of feedback. Such graphs are populated over time as aggregations of multiple sources and therefore suffer from major entity-duplication problems. Although deduplication of graphs is a known and actual problem, existing solutions are dedicated to specific scenarios, operate on flat collections, local topology-drive challenges and cannot therefore be re-used in other contexts.

This work presents GDup, an integrated, scalable, general-purpose system that can be customized to address deduplication over arbitrary large information graphs. The paper presents its high-level architecture, its implementation as a service used within the OpenAIRE infrastructure system and reports numbers of real-case experiments.

GDup provides the functionalities required to deliver a fully-fledged entity deduplication workflow over a generic input graph. The system offers out-of-the-box Ground Truth management, acquisition of feedback from data curators and algorithms for identifying and merging duplicates, to obtain an output disambiguated graph.

To our knowledge GDup is the only system in the literature that offers an integrated and general-purpose solution for the deduplication graphs, while targeting big data scalability issues. GDup is today one of the key modules of the OpenAIRE infrastructure production system, which monitors Open Science trends on behalf of the European Commission, National funders and institutions.

Based on complex network theory, a method for critical elements identification of China Railway High-speed 2 (CRH2) train system is introduced in this paper.

First, two methods, reliability theory and complex theory, are introduced, and the advantages and disadvantages for their application in identifying critical elements of high-speed train system are summarized. Second, a multi-layer multi-granularity network model including virtual and actual nodes is proposed, and the corresponding fusion rules for the same nodes in different layers are given.

Finally, taking CRH2 train system as an example, the critical elements are identified by using complex network theory, which provides a reference for train operation and maintenance.

A method of identifying key elements of CRH2 train system based on integrated importance indices is introduced, which is a meaningful extension of the application of complex network theory to identify key components.

Complaint service management, aimed at improving customer satisfaction, provides important content for incorporation into studying a closed-loop supply chain. An analysis of the relationship between two provides the basis for probing the role of complaint management (CM) in the closed-loop supply chain to help it perform more efficiently and effectively through the application of advanced technologies. This paper considers how CM can be computed combining computer communication and information technologies. This computing process involves collection, evaluation and disposal. Using computer telephone integration technology, an integrated multi-channel system is designed; complaint and production evaluated through an intelligent decision support system; and CM processing system established to implement corresponding disposal which reflects the utility of CM. This research on the process of incorporating CM into our studies has significance for computing business service in the future. Based on exergoeconomics theory, the closed-loop supply chain is discussed, and the metric about “system negative environment effect” is introduced to system performance in terms of energy expenditures; a case study illustrates the efficacy of the process

The Internet of Things (IoT) is used in the fresh agricultural product (FAP) supply chain, which can be coordinated through a revenue-sharing contract. The purpose of this paper is to make the three-level supply chain coordinate in IoT by considering the influence of FAP on market demand and costs of controlling freshness on the road.

A three-level FAP supply chain that comprises a manufacturer, distributor, and retailer in IoT is regarded as the research object. This study improves the revenue-sharing contract, determines the optimal solution when the supply chain achieves maximum profit in three types of decision-making situations, and develops the profit distribution model based on the improved revenue-sharing contract to coordinate the supply chain.

The improved revenue-sharing contract can coordinate the FAP supply chain that comprises a manufacturer, distributor, and retailer in IoT, as well as benefit all enterprises in the supply chain.

Resource utilization rate can be improved after coordinating the entire supply chain. Moreover, loss in the circulation process is reduced, and the circulation efficiency of FAPs is improved because of the application of IoT. The validity of the model is verified through a case analysis.

This study is different from other research in terms of the combination of supply chain coordination, FAPs, and radio frequency identification application in IoT.