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Article
Publication date: 22 August 2023

Ricardo Azambuja, Lisa Baudot and Bertrand Malsch

This study explores the professional work of managers in professional service firms (PSFs) by focusing on the relational position of managers as they interface between diverse…

Abstract

Purpose

This study explores the professional work of managers in professional service firms (PSFs) by focusing on the relational position of managers as they interface between diverse groups of actors and navigate a multiplicity of accountabilities.

Design/methodology/approach

Drawing on an ethnographic study of managers in a Brazilian PSF, this study demonstrates through observations, interviews and shadowing how PSF managers address multiple accountabilities in the conduct of professional work.

Findings

To navigate multiple accountabilities, PSF managers perform several forms of boundary work, which the authors conceptualize as “revamping” and “remolding” operations and “translating” and “transforming” understandings. The form of boundary work performed depends on the configuration of two elements of accountability demands: knowledge orientation and extent of exposure. Although analytically distinct, these elements intertwine, suggesting the need for a dynamic perspective on accountability. The analysis shows that professional work extends beyond fixed or passive views of hierarchical and intrinsic accountability to emphasize that managers exude accountability of an adaptive nature.

Research limitations/implications

This study illustrates and theorizes the role of boundary work in PSFs, develops its link to accountability, and identifies its scholarly and practical affordances and limitations for understanding managers’ professional work when navigating multiple accountabilities.

Originality/value

The findings reveal perspectives and behaviors of managers embedded in PSFs, illustrating their unstructured and agentic experiences of accountability and boundary work in practice. The insights can be extended to other contexts where managers face multiple accountabilities in conducting professional work.

Details

Accounting, Auditing & Accountability Journal, vol. 36 no. 7/8
Type: Research Article
ISSN: 0951-3574

Keywords

Content available
Book part
Publication date: 23 August 2018

Remi Joseph-Salisbury

Abstract

Details

Black Mixed-Race Men
Type: Book
ISBN: 978-1-78756-531-9

Content available
Book part
Publication date: 11 November 2019

Abstract

Details

Mediated Millennials
Type: Book
ISBN: 978-1-83909-078-3

Content available
Book part
Publication date: 7 October 2019

Abstract

Details

The Emerald Handbook of Narrative Criminology
Type: Book
ISBN: 978-1-78769-006-6

Article
Publication date: 24 April 2020

Yael Keshet

The theoretical conceptualization of boundaries is proposed as a useful approach to study diversity in organizations.

Abstract

Purpose

The theoretical conceptualization of boundaries is proposed as a useful approach to study diversity in organizations.

Design/methodology/approach

Two types of diversity in health-care organizations – functional diversity and social category diversity – are compared, drawing on two extensive studies of Israeli hospitals. One study addresses the boundary between the medical professions and complementary medicine and the other examines the boundary between Israel's Jewish ethnic majority and the Arab minority.

Findings

With regard to functional diversity, boundary-work is used to draw, redraw, and maintain the boundary between biomedicine professionals and complementary medicine practitioners. With respect to social category diversity, boundary-work is employed to blur the boundary between Jewish and Arab professionals working within the organization and the ideal of professionalism is used as a boundary object to blur this ethno-national boundary.

Originality/value

This typology is offered in the hope of providing greater theoretical insight into the study of organizational diversity in the context of power relations.

Details

Equality, Diversity and Inclusion: An International Journal, vol. 39 no. 4
Type: Research Article
ISSN: 2040-7149

Keywords

Abstract

Details

Journal of Global Mobility: The Home of Expatriate Management Research, vol. 11 no. 1
Type: Research Article
ISSN: 2049-8799

Article
Publication date: 1 March 2021

Mark N. Wexler and Judy Oberlander

The purpose of this paper is to investigate COVID-19 as a super crisis in the design and management of places.

Abstract

Purpose

The purpose of this paper is to investigate COVID-19 as a super crisis in the design and management of places.

Design/methodology/approach

This theory-driven work outlines why and how, by treating COVID-19 as a super crisis, the immunological view rises in priority and swiftly ushers in short- and long-term implications for space design and place management.

Findings

First, this paper looks at the short-term impact of COVID-19 upon space and place management in addressing how porous bubbling, stippling and flexible curtaining respond to immediate retrofitting needs during the pandemic. Using the concept of COVID-19-induced collective trauma, this paper draws attention to health-care facilities, schools, workplaces, commercial buildings and public outdoor spaces. These sites require short-term improvisation in place and space design and will, where the collective trauma of COVID-19 leaves strong traces, require long-term redesign and rethinking.

Social implications

As a super crisis, COVID-19 generates contradictions in the existing trend in space and place studies from the notion of space and place as a container to one focusing on “flow.” A focus on flow highlights a focus on space and place as adaptable to changes in flow, especially as augmented and mediated by technology.

Originality/value

This treatment of COVID-19 as a super crisis is intended to stimulate the design and management of spaces and places in the post-COVID-19 period.

Details

Journal of Place Management and Development, vol. 14 no. 4
Type: Research Article
ISSN: 1753-8335

Keywords

Open Access
Article
Publication date: 9 February 2024

Britt Swartjes

This paper aims to explore how music festival organisers negotiate diversity and inclusion in marketing and promotion practices through symbolic and social boundaries.

Abstract

Purpose

This paper aims to explore how music festival organisers negotiate diversity and inclusion in marketing and promotion practices through symbolic and social boundaries.

Design/methodology/approach

Based on semi-structured interviews with 18 festival organisers in Rotterdam and participant observation with six festival photographers I show that symbolic and social boundaries are employed in three areas: (1) boundaries in festival format (i.e. [partially] free or ticketed), (2) boundaries in distribution partners and technologies and (3) boundaries in promotional content.

Findings

Symbolic and social boundaries are intentionally used by festival organisers to build and delineate festival audiences. Implications are drawn on current understandings of the accessibility of music festival spaces, arguing that festival research should move beyond within-space dynamics to grasp the negotiation of diversity and inclusion at festivals more fully.

Originality/value

While music festivals are often marketed as celebratory spaces that are “welcoming to everyone”, few studies have investigated diversity and inclusion nor marketing and promotion practices at music festivals. This study shows how festival audiences are shaped through marketing and promotion practices.

Details

International Journal of Event and Festival Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1758-2954

Keywords

Article
Publication date: 3 August 2021

Remi Charpin

This paper examines nationalism as a driver of political risk and how it can lead to supply chain disruptions for foreign multinational enterprises (MNEs).

1357

Abstract

Purpose

This paper examines nationalism as a driver of political risk and how it can lead to supply chain disruptions for foreign multinational enterprises (MNEs).

Design/methodology/approach

Conceptual research based on a review of the literature on nationalism and supply chain risk management.

Findings

This research unveils how economic nationalism could engender supply chain disruptions via discriminatory practices toward all foreign MNEs and how national animosity may generate additional risks for the MNEs of nations in conflict with one another. These discriminatory practices include an array of host government and grassroots actions targeting foreign MNEs. While economic nationalism and national animosity emanate from within a host country, they may stimulate geopolitical crises outside the host country and thereby affect the international supply chains of foreign MNEs.

Research limitations/implications

This research lays the foundation for analytical and empirical researchers to integrate key elements of nationalism into their studies and recommends propositions and datasets to study these notions.

Practical implications

This study shows the implications that nationalist drivers of supply chain disruptions have for foreign MNEs and thus can help managers to proactively mitigate such disruptions.

Originality/value

This study reveals the importance of integrating notions of national identity and national history in supply chain research, since they play a key role in the emergence of policies and events responsible for supply chain disruptions.

Details

International Journal of Physical Distribution & Logistics Management, vol. 52 no. 1
Type: Research Article
ISSN: 0960-0035

Keywords

Book part
Publication date: 16 April 2014

Jared L. Peifer

This article explores how social actors negotiate the competing logics they face as a result of their work in organizations subject to institutional complexity. In particular, I…

Abstract

This article explores how social actors negotiate the competing logics they face as a result of their work in organizations subject to institutional complexity. In particular, I theoretically focus on the unique characteristics associated with societal institutional logics, such as religion, family, and the state. Empirically, I analyze religious mutual funds (Catholic, Muslim, and Protestant) in the United States that dwell at the intersection of the competing logics of religion and finance. Through interviews with 31 people who work at religious mutual funds (or fund producers) and content analysis of religious mutual fund material, I focus on the symbolic boundary work that religious fund producers engage in. I find examples of boundary blurring and boundary building and suggest institutional complexity that involves at least one societal logic is especially likely to foster both modes of boundary work. This, I propose, leads to an increased likelihood of enduring institutional complexity.

11 – 20 of over 11000