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Article
Publication date: 16 October 2007

Sylvie Llosa and Chiara Orsingher

427

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International Journal of Service Industry Management, vol. 18 no. 5
Type: Research Article
DOI:
ISSN: 0956-4233

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Article
Publication date: 19 June 2009

Sylvie Llosa, Kiane Goudarzi and Chiara Orsingher

420

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Journal of Service Management, vol. 20 no. 3
Type: Research Article
DOI:
ISSN: 1757-5818

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Article
Publication date: 11 October 2011

Kiane Goudarzi, Sylvie Llosa and Chiara Orsingher

495

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Journal of Service Management, vol. 22 no. 5
Type: Research Article
DOI:
ISSN: 1757-5818

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Article
Publication date: 19 October 2015

Kiane Goudarzi, Sylvie Llosa and Chiara Orsingher

550

Abstract

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Journal of Service Management, vol. 26 no. 5
Type: Research Article
DOI:
ISSN: 1757-5818

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