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Article
Publication date: 29 March 2011

Syed Shah Alam, Rohani Mohd and Badrul Hisham

The purpose of this paper is to examine the effect of religiosity on Muslim consumer behaviour and on purchasing decision.

Abstract

Purpose

The purpose of this paper is to examine the effect of religiosity on Muslim consumer behaviour and on purchasing decision.

Design/methodology/approach

Survey comprised a sample of 232 Muslims from the middle‐ and upper‐income groups who work in Shah Alam and Bangi in the Selangor state of Malaysia.

Findings

The findings indicate that religious Muslims in Shah Alam and Bangi area consider Islam as their source of reference and they spend moderately, as commanded by Allah in the Quran. This study confirms that religiosity acts as a full mediating role in the relationship between relative and contextual variables, and purchase behaviour of Muslim consumers.

Originality/value

The paper's interesting findings serve to remind entrepreneurs that they cannot neglect the element of religion in their marketing activities, particularly in the development of products.

Details

Journal of Islamic Marketing, vol. 2 no. 1
Type: Research Article
ISSN: 1759-0833

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Article
Publication date: 11 November 2013

Kalsom Salleh, Siong Choy Chong, Syed Noh Syed Ahmad and Syed Omar Sharifuddin Syed Ikhsan

This study aims to investigate the extent of influence of learning factors on tacit knowledge sharing among the public sector accountants.

Abstract

Purpose

This study aims to investigate the extent of influence of learning factors on tacit knowledge sharing among the public sector accountants.

Design/methodology/approach

A model comprising six learning factors and their conjectured relationships with tacit knowledge sharing was derived from literature review. A self-administered questionnaire was developed and used to collect data from 203 accountants employed by the Accountant-General's Department (AGD) in Malaysia. Factor analysis was employed to confirm the model's validity, after which the hypotheses formulated were tested using multiple regression analysis.

Findings

Learning factors such as training and learning opportunities have strong impact on tacit knowledge sharing, while feedback on performance evaluation, and information and communications technology (ICT) know-how and skills have moderate impact. Job rotation does not show any significant impact on tacit knowledge sharing.

Research limitations/implications

This paper contributes to the development of a replicable model for assessing the extent of influence of learning factors on tacit knowledge sharing, particularly in a public sector organization which has an agenda to adopt KM. However, generalizability could be an issue since this research was conducted on one public organization only. Further, the analysis was based solely on accountants' views.

Practical implications

As a knowledge node of public sector accounting knowledge and practice, the results suggest that the AGD should focus on the significant learning factors in order to leverage its accountants' tacit knowledge. This could facilitate the initial efforts of the AGD's KM implementation in terms of maintaining and growing its knowledge assets for better organizational performance.

Originality/value

This study filled the gap in mainstream literature by providing information on KM implementation in a public sector accounting organization.

Details

VINE: The journal of information and knowledge management systems, vol. 43 no. 4
Type: Research Article
ISSN: 0305-5728

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Article
Publication date: 6 January 2004

Sharifah Khadijah AlHaddad, Mahfudzah Mohamed and Syed Musa AlHabshi

The academic achievement of Malaysian students being non‐English proficient have long been a major national education concern in Malaysian in the last decade. This among…

Abstract

The academic achievement of Malaysian students being non‐English proficient have long been a major national education concern in Malaysian in the last decade. This among other factors culminated in the recent change in the Malaysian national education policy on English as a medium of instruction for mathematics and science with immediate implementation at primary school level. The global concern is also affecting accounting education. The Education Committee of the International Federation of Accountants (IFAC) has been one of the few active internaional players on global accounting education. The assessment of professional competencies based on the whole range of knowledge, skills and professional values, is a determinant factor affecting accounting education. Communication, intellectual and interpersonal skills form part of the elements of accounting education and experience as per IFAC ED9. Proficiency in English, measured by students’s ability to effectively communicate to a certain extent, may have an influence on their ability to master the courses or programmes where English is the medium of instruction. The purpose of this preliminary study is to examine the academic performance of limited‐English‐proficient Universiti Teknologi MARA (UiTM)’s Bachelor of Accountancy (Hons) students (being non native speakers of English Language). A sample from archives on grades obtained was analyzed, employing historical data analysis (data mining technique). The findings of this study suggested that the relationship between English proficiency and accounting students’ academic performance existed in the case of limited‐English‐proficient students.

Details

Journal of Financial Reporting and Accounting, vol. 2 no. 1
Type: Research Article
ISSN: 1985-2517

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Article
Publication date: 2 November 2015

Syed Shah Alam, Rohani Mohd, Badrul Hisham Kamaruddin and Noor Gani Mohd Nor

The purpose of this paper is to discuss how personal values and internal motivation interact to influence entrepreneurial orientations. Personal values and internal…

Abstract

Purpose

The purpose of this paper is to discuss how personal values and internal motivation interact to influence entrepreneurial orientations. Personal values and internal motivation are among personal characteristics that have an impact on entrepreneurial orientation. However, these two personal variables are studied in isolation; therefore, how these two interact to influence entrepreneurial orientation is not yet fully understood.

Design/methodology/approach

This study comprised a sample of Malay-owned small and medium enterprises (SMEs) located in the Klang Valley in Malaysia. A cross-sectional research design was used to examine the relationships between personal values, self-efficacy motivation and entrepreneurial orientation among small-scale Malay SMEs. To focus on SMEs, lists were sought from the Majlis Amanah Rakyat (MARA). Malay was chosen for this study because Malaysia has a majority of the Malay population compared to other races. Data were gathered based on mailed and personally administered questionnaires.

Findings

The findings indicate that self-efficacy of Malay SMEs in the Shah Alam area acted as a mediator in the relationship between personal values and entrepreneurial orientation. Malay SMEs were found to have high self-efficacy and entrepreneurial orientation.

Practical implications

An important implication of this research is that the interesting findings provide some insight to management consultants for focusing on improving the self-efficacy of Malay SMEs, in their training, as this would improve their entrepreneurial orientations.

Originality/value

The findings are original and unique and are based on established theories from the literature on Malay-based SMEs in Malaysia. The results are based on a sample of Malay-owned SMEs in the Klang Valley in Malaysia. The research findings are useful to academics and policymakers interested in fostering SMEs in Malaysia.

Details

International Journal of Commerce and Management, vol. 25 no. 4
Type: Research Article
ISSN: 1056-9219

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Article
Publication date: 1 March 2007

Syed Shah Alam, Ali Khatibi, A. Solucis Santhapparaj and Mohammad Talha

The goal of this paper is to examine the development and prospects of internet banking in Bangladesh, which found that lack of infrastructure is the major issues for…

Abstract

Purpose

The goal of this paper is to examine the development and prospects of internet banking in Bangladesh, which found that lack of infrastructure is the major issues for internet banking.

Design/methodology/approach

An overview of newspaper reports, journal articles, workshops and presentations at the conference.

Findings

Bangladesh banks are still reluctant to use full internet base banking activities. Compared to private and foreign banks, nationalised commercial banks are far behind implementing internet banking system in banking transactions. Nationalised commercial banks provide ATM services with very few branches and also the computerised branches are very small except the foreign commercial banking.

Originality/value

This paper outlines the key internet banking trends and events in Bangladesh. Further, the research focuses on the issues that are related to internet banking and provides strategy and directions for the development of internet banking in Bangladesh.

Details

Competitiveness Review: An International Business Journal, vol. 17 no. 1/2
Type: Research Article
ISSN: 1059-5422

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Article
Publication date: 31 December 2007

Syed Shah Alam, Ali Khatibi, Mohd. Ismail Sayyed Ahmad and Hishamuddin Bin Ismail

This paper sets out to examine the factors influencing internet‐based e‐commerce in the electronic manufacturing companies in Malaysia.

Abstract

Purpose

This paper sets out to examine the factors influencing internet‐based e‐commerce in the electronic manufacturing companies in Malaysia.

Design/methodology/approach

The sample data are derived from a questionnaire survey of 194 companies selected from the Federation of Malaysian Manufacturer lists to investigate the study hypotheses. Roger's five innovation diffusion characteristics were considered as factors that affect EC adoption and security/confidentiality was taken as an additional factor for this study.

Findings

The multiple regression analysis results indicate that relative advantage, compatibility, complexity, observability and security appear significant. Relative advantage and compatibility have positive and significant influence on EC adoption whereas complexity and security have negative effects. This study also revealed a non‐significant relationship between trialability and e‐commerce adoption.

Research limitations/implications

The results are limited within the sample of electronic manufacturing companies in Malaysia, so the results cannot be generalized.

Originality/value

This study provides a greater understanding of managers' perception of e‐commerce adoption in their manufacturing companies. Those interested in promoting their business online may find these results helpful in guiding their efforts.

Details

International Journal of Commerce and Management, vol. 17 no. 1/2
Type: Research Article
ISSN: 1056-9219

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Article
Publication date: 11 September 2017

Mohd Helmi Ali, Yuanzhu Zhan, Syed Shah Alam, Ying Kei Tse and Kim Hua Tan

The purpose of this paper is to establish a conceptual model adopted from a strategy-structure-performance paradigm for investigating the fit between the supply chain…

Abstract

Purpose

The purpose of this paper is to establish a conceptual model adopted from a strategy-structure-performance paradigm for investigating the fit between the supply chain integration and halal food supply chain integrity and the impact of halal food supply chain integrity on firms’ performance in a Malaysian context.

Design/methodology/approach

This study comprises a sample of a halal manufacturing firm in Malaysia. A cross-sectional research design was used in this study. Data were gathered based on mailed and personally administered questionnaires. SmartPLS was used to analyse the 254 valid responses.

Findings

The research findings indicate that internal integration and strategy have positive impact on halal food supply chain integrity. The study results confirmed that customer integration and supplier integration contributes to halal food supply chain integrity. It also finds that halal food supply chain integrity has a significantly positive impact.

Research limitations/implications

The results suggested that a strategic collaboration with the supplier pivoted around the quality and integrity of the raw materials should be undertaken.

Practical implications

The results from this study supports that the managers should adopt all halal food supply chain integrity components to achieve a superior performance. Even though some of the components did not yield significant results in terms of their relationships with firms’ performance, these dimensions were generally related to the standardised industry requirements, such as certifications.

Originality/value

The findings are original and unique and are based on established theories from the literature on supply chain management practices. The research findings are useful to academics and policymakers interested in fostering a halal supply chain in Malaysia.

Details

Industrial Management & Data Systems, vol. 117 no. 8
Type: Research Article
ISSN: 0263-5577

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Article
Publication date: 15 March 2011

Syed Shah Alam and Nazura Mohamed Sayuti

In this study, Ajzen's Theory of Planned Behavior is used as a theoretical framework with the aim of extending prior research examining halal food purchasing behavior in Malaysia.

Abstract

Purpose

In this study, Ajzen's Theory of Planned Behavior is used as a theoretical framework with the aim of extending prior research examining halal food purchasing behavior in Malaysia.

Design/methodology/approach

Data are collected through self‐administered questionnaires. This paper uses multiple regression analysis to identify the factors affecting halal food purchasing behavior of Malaysian consumers.

Findings

The multiple regression analysis results indicate that all factors have positive and significant influence on halal food purchasing intention.

Research limitations/implications

Like other empirical studies, this study is not without its limitations. The sample size itself is relatively small. The study can be strengthened by increasing the sample size and including participants in other geographical areas. This study also considered only three antecedents of halal food purchasing among consumers in Malaysia. As Malaysia is actually trying to play for a bigger role in the halal industry, more research is needed to identify and address problematic aspects of consumption of halal food. Potential correlations between some of the independent variables (e.g. trust, moral obligation, habit, and self‐identity) need to be reported in a future study.

Originality/value

This study contributes to and extends our understanding of the halal food purchasing behavior, identifying the rationales for purchasing of halal foods. From a managerial viewpoint, the findings provide support for investment decisions and for decisions relating to the establishment of Malaysia as a halal hub that address and take the concerns and needs of businesses and Malaysian Government agencies into consideration.

Details

International Journal of Commerce and Management, vol. 21 no. 1
Type: Research Article
ISSN: 1056-9219

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Article
Publication date: 15 May 2009

Syed Shah Alam

This paper aims to investigate empirically the decision of small to medium‐sized enterprises (SMEs) to adopt the internet in their businesses.

Abstract

Purpose

This paper aims to investigate empirically the decision of small to medium‐sized enterprises (SMEs) to adopt the internet in their businesses.

Design/methodology/approach

Using a survey of 465 sampled SMEs from Klan valley area in Malaysia, this study tests seven hypotheses about the factors that influence internet adoption.

Findings

The findings show that manager's characteristics, perceived benefits, organisational culture, technological competency and cost of adoption have significant relationships with internet adoption. The results of the study of highly educated managers of SMEs also revealed a non‐significant relationship between language, growth of web and internet adoption.

Originality/value

The study provides more understanding of managers' perceptions about internet adoption in their businesses. Those interested in promoting the web may find these results helpful in guiding their efforts.

Details

Journal of Small Business and Enterprise Development, vol. 16 no. 2
Type: Research Article
ISSN: 1462-6004

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Article
Publication date: 15 March 2013

Nor Asiah Omar, Che Aniza Che Wel, Norzalita Abd Aziz and Syed Shah Alam

Retaining and cultivating customer loyalty has become increasingly important for loyalty programme providers and retailers due to the highly competitive environment. The

Abstract

Purpose

Retaining and cultivating customer loyalty has become increasingly important for loyalty programme providers and retailers due to the highly competitive environment. The purpose of this paper is to develop and test a model investigating how loyalty programme service quality (LPSQual) enhances programme perceived value and programme satisfaction to win loyalty among cardholders.

Design/methodology/approach

Quota sampling technique, using a self‐administered questionnaire survey, was used with a total of 400 respondents who are card holders of loyalty programmes from departments and superstores in the capital of Malaysia.

Findings

It is found that all the loyalty programme service attributes (policy, reward, tangibility, information usefulness, courteousness/helpfulness and communication quality), with the exception of personalization, have a significant positive influence on perceived value. The positive relationship between perceived value‐programme loyalty and programme satisfaction‐programme loyalty was also significant. The result also suggests that programme satisfaction affects store loyalty only through programme loyalty.

Practical implications

The results highlight the crucial role of loyalty programme service attributes in influencing value, satisfaction and loyalty among card holders of a loyalty programme.

Originality/value

This paper seems to be the first in investigating the impacts of LPSQual on value, satisfaction and loyalty in departments and superstores, particularly in the Malaysia context.

Details

Measuring Business Excellence, vol. 17 no. 1
Type: Research Article
ISSN: 1368-3047

Keywords

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