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Article

Seonjeong (Ally) Lee and Swathi Ravichandran

This study investigates the relationships among three types of employees’ perceived job control, employee commitment, employees’ well-being, and job performance.

Abstract

Purpose

This study investigates the relationships among three types of employees’ perceived job control, employee commitment, employees’ well-being, and job performance.

Design/methodology/approach

The proposed relationships were investigated based on a cross-section, online, self-administered survey.

Findings

The results confirmed the positive role of employees’ job control perceptions on work-related responses.

Practical implications

Results suggested hospitality managers implement practices to improve job control perceptions of employees to enhance their well-being and job performance.

Originality/value

This study was the first to investigate the roles of three types of job control perceptions on employees’ well-being and commitment, based on positive organizational behavior literature and control theory. This study was also the first attempt to explore three types of job control focusing on employees’ perspectives in the hospitality industry.

Details

International Journal of Contemporary Hospitality Management, vol. 31 no. 7
Type: Research Article
ISSN: 0959-6119

Keywords

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Article

Amit Sharma, Jeannie Sneed and Swathi Ravichandran

The purpose of this paper is to evaluate whether there were significant differences in the factors affecting economic contribution and performance of small hotel clusters…

Abstract

Purpose

The purpose of this paper is to evaluate whether there were significant differences in the factors affecting economic contribution and performance of small hotel clusters in the three regions of Arusha, Dar es Salaam, and Mwanza in Tanzania. This paper also assesses whether there were significant differences in developmental policies, and industry and competitive environments of small hotel activity in these three regions.

Design/methodology/approach

In the paper data were collected using a novel method of educational workshops held in the three regions. Three short questionnaires were used in the paper to gather data on demographic information of participants and businesses, business environment, and economic transactions of these businesses.

Findings

The paper finds that statistical analyses indicate that factors including development policies, competitive and business environment are significantly different among the three regions.

Research limitations/implications

This paper presented a framework within which policy and industry practices could be comparatively benchmarked amongst multiple locations. Continued future research is essential to contribute towards the dearth of literature formally assessing small hotel activity in developing economies.

Practical implications

The results of this paper could be used to evaluate industry practices as comparative benchmarks across regions. Policy makers in Tanzania can use the data provided to close gaps in services provided to support the three regions. This could lead to a more balanced development of small hotels across the country.

Originality/value

This paper adds to the sparse literature on small hospitality business research, comparative spatial analysis within the hospitality industry, and offers an insight into factors affecting operations of small hospitality businesses in developing nations. The paper also introduces the usage of novel data collection methods from small businesses that are otherwise inaccessible to such research studies. The paper found this data collection method mutually beneficial for both the participants and the researchers.

Details

International Journal of Contemporary Hospitality Management, vol. 19 no. 7
Type: Research Article
ISSN: 0959-6119

Keywords

Content available
Article

Richard Teare

Abstract

Details

International Journal of Contemporary Hospitality Management, vol. 19 no. 7
Type: Research Article
ISSN: 0959-6119

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