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Article
Publication date: 6 March 2017

Svetlana Stepchenkova and Elena Shichkova

The purpose of this paper is to examine the attractiveness of a global tourism destination when the country of that destination and the country that provides the source…

Abstract

Purpose

The purpose of this paper is to examine the attractiveness of a global tourism destination when the country of that destination and the country that provides the source market are in a situation of political and economic conflict. In this study, the USA is the vacation destination, and Russia is the tourism generating region.

Design/methodology/approach

In May 2015, 18 Russian tourists from a large regional urban center participated in qualitative semi-structured interviews. The interviews took place in the situational context of strained bilateral relations between the USA and Russia over events in Ukraine, Crimea, and Donbass, as well as economic sanctions that had been in effect for almost a year at the time of the interviews.

Findings

Respondents expressed substantial interest in vacationing in the USA despite their strong disagreement with USA international policies. While domestic tourism offerings were evaluated as inferior to those of other international destinations, patriotic sentiments with respect to domestic tourism were registered.

Practical implications

Brand USA is still very attractive to the potential tourists, especially such components as major cities, entertainment, oceans, beaches and resorts, as well as the vastness of its national parks. The absence of information with respect to travel to USA was noticed by all respondents.

Originality/value

The study is conducted in a situation of ongoing conflict between the two countries and explores how the feelings of animosity toward the USA influence the desire of Russian tourists to vacation in the USA.

Details

International Journal of Tourism Cities, vol. 3 no. 1
Type: Research Article
ISSN: 2056-5607

Keywords

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Article
Publication date: 30 July 2018

Svetlana Stepchenkova, Lijuan Su and Elena Shichkova

The purpose of this paper is to examine whether events such as acts of terrorism, political and social turmoil, military conflicts, epidemics, and similar influence…

Abstract

Purpose

The purpose of this paper is to examine whether events such as acts of terrorism, political and social turmoil, military conflicts, epidemics, and similar influence preferences of Russian tourists for international and domestic travel (DT) and the role of psychographic and demographic factors in this process.

Design/methodology/approach

The study is a survey of 139 international tourists from a large Russian city. Variables representing the influence of instability in the world on selecting international vacations (unstable world, UW) and the willingness to turn to DT instead (domestic tourism, DT) were operationalized. The study operationalized the constructs of national attachment and consumer ethnocentrism and then converted them into manifest variables, NAT and CET. Hierarchical linear regression and logistic regression were conducted to investigate the relationship between UW and DT variables and personal factors. Supporting ANOVA and χ2 tests were conducted to further explore those relationships.

Findings

The study found that being a female, older and more attached to the homeland make Russian tourists more receptive to threats and risks of international travel; however, being wealthier, makes them less susceptible to those threats. Those with higher ethnocentric tendencies are more likely to turn to DT instead, while those with higher income are less likely.

Originality/value

The study does not pertain to a particular “destination-negative event” context. Nor the study is interested in a particular travel risk or whether or not Russian tourists perceive international travel as risky. The study focuses on to what degree those perceptions influence their decisions to travel internationally or domestically. Psychographic consumer ethnocentrism and national attachment variables that are rarely used in tourism studies were employed to better understand the destination selection process of Russian tourists in the UW.

Details

International Journal of Tourism Cities, vol. 5 no. 2
Type: Research Article
ISSN: 2056-5607

Keywords

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Article
Publication date: 16 May 2019

Svetlana Stepchenkova, Andrei P. Kirilenko and Elena Shichkova

The purpose of this paper is to investigate the drivers of visitation intention, including demographic, psychographic (animosity, national attachment and consumer…

Abstract

Purpose

The purpose of this paper is to investigate the drivers of visitation intention, including demographic, psychographic (animosity, national attachment and consumer ethnocentrism) and image factors on tourist decision-making in a situation of bilateral conflict between the destination country and the source country, that is, the USA and Russia, respectively.

Design/methodology/approach

The data were collected at two different points in time from two different samples but analyzed with the same research question in mind. To increase the robustness and validity of findings, three analytical approaches from the repertoire of statistics and data mining techniques such as hierarchical linear regression, logistic regression and decision tree analysis were applied to two independent samples of tourists with different demographic profiles. This multiple methods research employs a complementary design, as methods used have equal importance and are applied concurrently.

Findings

The paper obtained generally consistent results across methods and samples: general animosity, destination image and country image are the most influential factors in the tourists’ decision-making to visit a destination country with which their own country has strained bilateral relations.

Practical implications

Destination image is highly important in all analyses and is more favorable than country image. It indicates some degree of separation of the two images in the respondents’ mind, which indicates that marketing a country as a tourist destination on a not-so-friendly tourism market may still be effective. Results also tentatively indicate that for young adults, patriotic feelings matter more in their decision-making, while for more mature tourists, ethnocentric tendencies play a more important role.

Originality/value

The paper examines the influence of general and situational animosity, national attachment, and consumer ethnocentrism on visitation intentions in a situation of conflict between the two nations and, thus, expands the empirical evidence accumulated to date on tourist behavior in conflict. The paper acts on the premise that if a connection between any two variables truly exists, it should be able to withstand variations in samples, timing of data collection and measurement, thus, leading to more robust findings.

Details

International Journal of Tourism Cities, vol. 5 no. 3
Type: Research Article
ISSN: 2056-5607

Keywords

Abstract

Details

International Journal of Tourism Cities, vol. 2 no. 4
Type: Research Article
ISSN: 2056-5607

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Article
Publication date: 8 May 2018

Minseong Kim and Svetlana Stepchenkova

External economic and social forces compel foodservice enterprises to be environmentally friendly, bringing environmental issues to the forefront of managerial policies…

Abstract

Purpose

External economic and social forces compel foodservice enterprises to be environmentally friendly, bringing environmental issues to the forefront of managerial policies. Reflecting on this phenomenon, this paper aims to investigate the role that the environmental leadership of the top management at the franchise headquarters and the companies’ environmental orientation play in enhancing the company’s market and eco performances.

Design/methodology/approach

The research model was tested based on responses from 196 regional foodservice franchising headquarters in South Korea. Structural equation modeling, namely, confirmatory and path analysis, was the primary method of data analysis in the study.

Findings

Results indicate that the top management’s environmental transformational leadership influences the internal and external environmental orientation of a foodservice franchise firm. Also, the two types of environmental orientation improve the market and eco performances of the firm. Finally, two dimensions of environmental orientation, internal and external, act as full mediators of the relationship between environmental transformational leadership and the performance of the firm.

Practical implications

The positive link between environmental leadership, environmental orientation and market performance seems to indicate that individual franchisees may be receptive to rules and regulations associated with green practices and be willing to incorporate the green business procedures of their franchisor into their day-to-day operations.

Originality/value

Given the lack of empirical research that investigates environmental policies in the foodservice industry in the international context, this study contributes to an understanding of how foodservice franchising firms view the environmental leadership of the company’s top management and its impact on a company’s environmental orientation and market performance.

Details

Journal of Business & Industrial Marketing, vol. 33 no. 4
Type: Research Article
ISSN: 0885-8624

Keywords

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Article
Publication date: 9 February 2015

Svetlana Stepchenkova, Mikhail I. Rykhtik, Elena Shichkova, Hany Kim and Olga Petrova

The purpose of this paper is to examine whether a priori segmentation of visitors to a large urban destination along the dimensions of gender, place of residence…

Abstract

Purpose

The purpose of this paper is to examine whether a priori segmentation of visitors to a large urban destination along the dimensions of gender, place of residence (domestic, former states, and international), and trip purpose (business, leisure, and VFR) is indeed commonsense for the city's DMO. Specifically, the study investigated whether gender, place of residence, and trip purpose are associated with tourists’ destination risk perceptions, evaluations of destination performance, and post-visitation behavior; that is, intention to revisit and willingness to recommend.

Design/methodology/approach

The analysis used data obtained in a 2013 survey of visitors to Nizhni Novgorod, a large urban center in Russia.

Findings

The results indicate that place of residence and trip purpose discriminate tourists with respect to selected variables and can serve as segmentation bases for marketing communications about the city to potential target markets.

Practical implications

In view of the mega-sport events to be conducted in Nizhni Novgorod in 2018, alleviating risk perceptions of international tourists and improving their experiences while at the destination are important goals for the city government, tourism planners, and destination marketing organizations.

Originality/value

Segmentation bases of place of residence and trip purpose have rarely been examined in relation to a large multifunctional city, while gender has produced varying results. Thus, the study can add to the segmentation literature in the urban context.

Details

International Journal of Tourism Cities, vol. 1 no. 1
Type: Research Article
ISSN: 2056-5607

Keywords

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Article
Publication date: 7 January 2021

Antony King Fung Wong, Mehmet Ali Koseoglu and Seongseop (Sam) Kim

This study aims to examine the current state of the research activities of scholars in the hospitality and tourism field by analyzing the first 20 years of the new millennium.

Abstract

Purpose

This study aims to examine the current state of the research activities of scholars in the hospitality and tourism field by analyzing the first 20 years of the new millennium.

Design/methodology/approach

Longitudinal analyses using 14,229 journal articles as data source were realized by adopting BibExcel, Gephi and VOSviewer network analysis software packages.

Findings

This study provides a comprehensive overview of the hospitality and tourism research based on authorship and social network analysis, with patterns of prolific authors compared over four distinct periods.

Research limitations/implications

The hospitality and tourism academic society is clearly illustrated by tracing academic publication activities across 20 years in the new millennium. In addition, this study provides a guide for scholars to search for multidisciplinary collaboration opportunities. Government agencies and non-governmental organisations can also benefit from this study by identifying appropriate review panel members when making decisions about hospitality- and tourism-related proposals.

Originality/value

To the best of authors’ knowledge, this study is the first to use bibliometric analysis in assessing research published in leading hospitality and tourism journals across the four breakout periods in the new millennium.

Details

International Journal of Contemporary Hospitality Management, vol. 33 no. 2
Type: Research Article
ISSN: 0959-6119

Keywords

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