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If, as everybody agrees now, business should be about meeting customers’ needs, it makes sense to involve customers as we create strategy. But here lies a problem. Ordinary market research techniques are fine for finding out what customers think about what already exists. They are much less good at helping us uncover customers’ attitudes to what might be, or their ideas about what should be.

DID IT REALLY take 24 persons to decide that there was need to regulate the granting of vocational qualifications whose report last month proposes what must surely be the most super of super‐quangoes?

It has been two years since our “current” survey last appeared (RSR, Summer 1987). In that survey, we covered 1985 publications. For the sake of continuity, this new survey looks at 28 titles from 1986 and 14 from 1987. All of them are still listed in Books in Print.

Reviews the concept of a “greenfield site” within human resource management (HRM) and shows that the ways in which distance is conceptualised or measured in describing greenfield sites needs to be made explicit. This is particularly important when comparing different studies and in attempting generalisations about the introduction of new HRM practices on greenfield sites. The distance factors which may impose a constraint on the introduction of new HRM practices at a greenfield site are the site’s distance from a firm’s existing operations, its distance from geographical concentrations of similar economic activities and its distance from regions with traditional patterns of management‐employee relations. Concludes by arguing that it is inappropriate to treat the greenfield factor as a dichotomous variable and that there are various shades of green.

The study aims to explore improvements to environmental management legislation that will enable the implementation of post-disaster reconstruction activities after the built environment has been affected by a natural disaster.

The study programme collates opinions from building and development control officers and other disaster practitioners based in New Zealand. The objective was to determine the practical implication of implementing reconstruction arrangements under the Resource Management Act (RMA). The survey was administered online, and a data set of 80 responses was used for the analyses.

The survey results show that the current reconstruction framework in New Zealand may cause procedural constraints and become burdensome to property owners who desire early recovery from a disaster event. Therefore, improvements are suggested to certain aspects of the RMA reconstruction provisions, so that it facilitates early recovery from natural disasters.

The paper is one aspect of a doctoral study that reviewed the implications of implementing reconstruction under existing legislative framework. It highlights the need for improvements to environmental management legislation to enable effective reconstruction after natural disasters in New Zealand. These have wider implications to other countries to revise their legislation before any disaster, thus reducing the problems that may be experienced while implementing environmental and developmental legislation.

The United States and European countries have for a long time affirmed non-pecuniary loss as a proper title of damages. On both sides of the Atlantic in the preceding decades, we have witnessed an escalation in the monetary amounts awarded for the non-pecuniary component of damages in cases of personal injury.¹ As a result of this escalation, the countries referred to have embarked on a shrill debate in trying to decipher a definition of their concrete notions of non-pecuniary damages² and on their awarding methods.³

This paper aims to examine the role and experiences of women working in the industrial relations (IR) academy and to explore the recent claim that the subject of industrial relations has “been very receptive to the contributions of feminist analysis”.

An examination is made of the liminal position of women IR scholars in the IR academy and their concern for feminist and gender analysis. Parallels are drawn with IR and trade unions, focusing mainly on Britain, which also occupy, simultaneously, insider and outsider spaces. This approach draws on the relevant literature and is then tested through a questionnaire survey of women scholars working in the field, the author included, together with interviews and interactive discussions about the findings.

Gender politics remain highly contested in the IR academy, with women and their work experiencing considerable marginalisation and exclusion. Nevertheless women IR scholars display a high level of commitment to the field, especially its emphasis on policy and practice. The conclusion is that so far, a “gender turn” has yet to occur in the field in the way that women's studies is claimed as being part of a new knowledge movement.

A limitation of the study is a relatively low response rate to the questionnaire, with a bias towards older, more senior women academics.

For probably the first time the role and experiences in the IR academy of women researchers/ academics are examined and published. The study reveals that the exclusion and sexism experienced there closely reflect the gender and diversity analyses in the IR field.

The purpose of this paper is to focus on physicians in the four public hospitals located in the October province of Egypt in an attempt to explore the effect of climate change on physicians’ affective, continuance and normative commitment with and without mediating the role of responsible leadership.

A total of 360 physicians were contacted and all of them received a set of questionnaires. After two follow-ups, a total of 240 responses were collected with a response rate of 66.67 percent. Multiple regressions were employed to show how much variation in affective, continuance and normative commitment can be explained by climate change with and without the mediation of responsible leadership.

The findings show a statistically negative effect for climate change on physicians’ three approaches of organizational commitment (affective, continuance and normative). Furthermore, the statistical analysis proved that having responsible leaders in hospitals has a negligible effect on the relationship between climate change and the affective, continuance and normative commitment.

This paper contributes by filling a gap in environment and organization literature, in which empirical studies on the relationship between climate change and organizational commitment have been limited until now.

The purpose of this paper is to examine the effects of the implementation of the International Public Sector Accounting Standards (IPSAS) on Nigeria’s financial reporting quality.

The study employed a survey research design to determine the effects of the implementation of the IPSAS on Nigeria’s financial reporting quality. Partial Least Square 3(SmartPLS 3) technique of analysis was applied to achieve the research objective.

The study found that accountability positively and significantly affects the quality of financial reporting in Nigeria. Specifically, IPSAS has improved the level of accountability, which in turn improved Nigeria’s financial reporting quality.

The study only explored two explanatory variables whereas other variables such as transparency, corruption minimization, comparability and faithful representation were not considered in this study. It is, therefore, recommended that further studies could expand the scope to cover some other variables not included in this paper.

IPSAS-Accrual has engendered the Nigerian Government to launch the Asset Tracking and Management Project (ATMProject) in order to easily track its assets for the purpose of accountability. Thus, accountability was discovered in this study to be the most essential factor to enhance the quality of financial reporting using accrual-based IPSAS in Nigeria.

Accountability will impact positively on the lives of Nigerians in relation to the application of public funds to impact on the lives of the masses.

The statistical significance of accountability found in this study, using partial least square technique of data analysis, will further enhance financial integrity in the country.