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Application of technology and meeting accessibility requirements of guests are two essential areas to consider and improve in order to facilitate, ameliorate and accelerate the management of hospitality services furnished by hotels. These two trends carry great importance for competitivity of hotels' services and sustainability of tourism industry. They are two distinguishing characteristics that build a positive perception of hotels' image among its rivals.

This chapter aims to reflect the current level of conformance of the hotels' services to the Sustainable Development Goals (SDGs) for tourism, specifically, SDG 11 related to accessibility and SDGs 9, 12 and 13 related to technology. A qualitative research is conducted to find out the commitment and awareness levels of the hotel staff at managerial positions to the accessibility and technology requirements in line with the mentioned SDGs. The representatives of city centre hotels of İzmir, Turkey with three, four and five stars and boutique hotels categories are chosen as the target population. The results obtained via content analysis signal that the extent of conformity of hotels to technology and accessibility requirements in line with the adoption of the related SDGs depend on the creation of practical solutions on the educational, legal and managerial perspectives. The chapter contributes to academic literature in tourism management and brings suggestions for tourism practitioners to adapt and improve their services to meet the standards and requirements of SDGs related to accessibility and adoption of technology in hospitality services.

Integrating tourism and sustainability in achieving an eco-friendlier industry, this chapter highlights current trends in sustainable tourism, both in hospitality and recreational activities. The chapter describes sustainable, tourism, hospitality, and recreation trends. The research analyzes the origin of these trends, the vast majority motivated by the aftermath of the pandemic.

This chapter examines the role of higher education institutions (HEIs) as partners in multi-stakeholder initiatives to implement sustainable development goals (SDGs) in tourism. Accordingly, the study describes the actions and leadership of the HEIs, explaining how they engage with diverse stakeholders to enable transformative change at various levels. A conceptual model is proposed and used to evaluate the 12 case studies identified by a systematic literature search. The results generate insights into the actions of the HEIs in terms of modes of partnership and their commitment. The cases document the diversity of roles assumed by HEIs for creating impact at different levels when integrating SDGs in tourism and paving the way for transformative change and sustainable development through tourism. The findings suggest a critical leadership role for HEIs through sense-making, interpretation of societal challenges, and alignment of stakeholders’ values and goals by facilitating multi-stakeholder consultations.

The sustainable performance of hotels which constitute a major part of the tourism industry, gains increasing importance day by day. Sustainability has become mandatory not only for the tourism industry but also for all industries producing goods and services. Reducing the negative impact of development on the environment and environmental innovation which aims to benefit from natural resources and energy effectively and consciously helps hotels to be sustainable. The tourism industry has a complex structure and exists as being intertwined with other branches of science. Tourism, which is a multidisciplinary industry, is nourished by other branches of science as well as supplies other fields of science by providing working space. Some new solutions that are put forward by materials science and engineering take place in the tourism industry as new innovations. Owing to this interaction, the workload of the personnel working in hotels is reduced and the enterprises save material and energy. At the same time, the customers who benefit from the services of the hotels consume the services in more comfortable and safer environments.

Ceramic materials are generally used in toilet and bathroom parts of hotels. However, ceramics are observed to be used in lobbies, cafes, restaurants, pools, facades, and similar areas in addition to toilets and baths in hotels. The aim of this study is to identify new ceramic solutions that affect and contribute to the sustainability of the hotels which is a major sector under the roof of the tourism industry and to contribute the literature. In order to actualize this aim, the document analysis method which is one of qualitative research methods was used and the literature search was carried out to identify new ceramic solutions. The result of study includes moisture control tiles with the ability to keep the humidity at normal standards in terms of human health and that can be used in hotels, facade systems that clean themselves and the polluted air, thermal coating systems for heat insulation, antibacterial materials that provide hygiene, and dirt repelling products. Also, it is seen that there are new ceramic solutions such as costless night lighting and security strips as well as materials with a phosphorescence property for aesthetical purposes and also, tiles with heat control which offer different possibilities aesthetically. It is observed that the different benefits obtained from each of identified new ceramic solutions ease off the workload of personnel working in the hotels, enable material and energy saving in hotels and at the same time, provide an accommodation in a more comfortable and safer environment for customers. In addition to this, the use of high-technology ceramics and nanomaterials in the field of tourism creates places where technology and aesthetics combine.

On April 2, 2009, participants of 150 countries at the UNESCO World Conference on Education for Sustainable Development adopted the Bonn Declaration. The declaration reinforces the concept that sustainable development can only be achieved through education and lifelong learning (UNESCO, 2009). The role of educators is to prepare young people to manage the sustainability challenges and to spur them into creating new, entrepreneurial responses for people and communities around the planet. The dual objective of this research is to gauge the extent to which educational institutes is integrating sustainability in tourism and hospitality curriculums and to analyze the effect of cultural diversity on attitudes toward sustainability.