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Article
Publication date: 1 September 2004

Morten Elle, Jesper Engelmark, Bo Jørgensen, Christian Koch, Susanne Balslev Nielsen and Flemming Vestergaard

Presents the aims and needs of research in facilities management (FM) at the Section of Planning and Management of Building Processes at BYG(DTU. As the building stock in Denmark…

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Abstract

Presents the aims and needs of research in facilities management (FM) at the Section of Planning and Management of Building Processes at BYG(DTU. As the building stock in Denmark is rapidly increasing, socio‐demographic development implies profound changes in both the needs of inhabitants and the way that buildings are used, combined with an increased consciousness of sustainability. Buildings should be seen as long‐term “investments” while also keeping in mind the construction sector's need for increased productivity, long‐term product quality and enhanced value. This is the background for developing a research position. Identifies “the Scandinavian way” as using FM on a multi‐actor level, rather than just to serve the interests of a single organisation. The aim is to focus on small and medium‐sized enterprises, non‐profit associations and tenants, as well as the bodies administrating infrastructure within the mainstream FM field. There is an urgent need to address how society can best manage the growing (and decaying) building stock, to develop life‐cycle‐rooted infrastructure and building design, and finally allow buildings to be appropriated by their current and future users.

Details

Facilities, vol. 22 no. 11/12
Type: Research Article
ISSN: 0263-2772

Keywords

Article
Publication date: 5 May 2015

Giulia Nardelli, Jesper Ole Jensen and Susanne Balslev Nielsen

The purpose of this article is to investigate how facilities management (FM) units navigate Energy Service Company (ESCO) collaborations, here defined as examples of public…

Abstract

Purpose

The purpose of this article is to investigate how facilities management (FM) units navigate Energy Service Company (ESCO) collaborations, here defined as examples of public collaborative innovation within the context of FM. The driving motivation is to inform and inspire internal FM units of local institutions on how to navigate and manage collaboration of different, intra- and inter-organisational actors throughout ESCO projects.

Design/methodology/approach

A deductive research methodology was applied based on the first ten ESCO projects in Danish municipalities between 2008 and 2012.

Findings

A model of FM roles in FM public innovation is proposed. The internal FM unit coordinates between clients and end users by acting as translator and demonstrator and collaborates with the ESCO company to implement the energy renovation (FM processor).

Research limitations/implications

The data were collected from a limited sample of ESCO collaborations in Denmark. Future research should thus investigate collaborative innovation in ESCO (and other forms of private–public) collaborations outside of Denmark.

Practical implications

Not only should FM units clarify what different stakeholders expect from an ESCO collaboration, but also they should translate stakeholders’ expectations into actual goals and objectives; process them together with the ESCO company; demonstrate their execution to all stakeholders throughout the process, not just when closing the collaboration.

Originality/value

This paper contributes to FM innovation research by exploring FM innovation in the public sector and by depicting the coordinating role of local governments’ internal FM units engaging in public–private collaborative innovation.

Details

Journal of Facilities Management, vol. 13 no. 2
Type: Research Article
ISSN: 1472-5967

Keywords

Article
Publication date: 30 March 2012

Per Anker Jensen, Theo van der Voordt, Christian Coenen, Daniel von Felten, Anna‐Liisa Lindholm, Susanne Balslev Nielsen, Chaiwat Riratanaphong and Mirjam Pfenninger

This article aims to present and compare research perspectives and theoretical reflections from a variety of academic fields on the concept of added value of facilities management.

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Abstract

Purpose

This article aims to present and compare research perspectives and theoretical reflections from a variety of academic fields on the concept of added value of facilities management.

Design/methodology/approach

The starting point is the so‐called FM Value Map, which was presented in a recent article in Facilities by Per Anker Jensen in 2010. The article is a first result of the work in the EuroFM research collaboration group and is based on literature reviews of the most influential journals within the academic fields of facilities management (FM), corporate real estate management and business‐to‐business marketing.

Findings

Good relationship management and building on trust is shown to be equally important as delivering the agreed services.

Originality/value

Usually the concept of added value is discussed from a monodisciplinary point‐of‐view. The different backgrounds of the authors add value to an increased understanding of the added value of FM by comparing and testing different ways of conceptualising this issue. This is of great importance to FM research and evidence‐based FM as a sound basis for the long‐term recognition of FM.

Article
Publication date: 3 August 2015

Rikke Brinkø, Susanne Balslev Nielsen and Juriaan van Meel

This paper aims to explore shared use of space and facilities as a concept, and present and illustrate the use of a typology to help classify and describe the different options…

1279

Abstract

Purpose

This paper aims to explore shared use of space and facilities as a concept, and present and illustrate the use of a typology to help classify and describe the different options for sharing space and facilities within buildings for optimised use of a building portfolio.

Design/methodology/approach

The content presented is based on a cross-sectional study with an inductive approach. The results are based partly on secondary data in the form of a literature review and a mapping of 20 examples from Europe, USA and Australia, and partly on primary data from observations and interviews with key actors from two cases in Denmark and an illustration case from Ireland.

Findings

The typology classifies and describes four archetypes of sharing between different people, building owners and organisations, to be used when discussing, planning, establishing and evaluating new and existing shared spaces.

Research limitations/implications

The typology is the result of a first exploration of shared use of facilities and does not claim to be fully comprehensive or final.

Practical implications

The typology is intended for both researchers and practitioners, and aims at increasing the understanding of sharing as a way to minimise the need for building new by better utilisation of the existing building stock.

Originality/value

Shared space and facilities is a relatively new topic with not much research undertaken. This typology provides a language for discussing shared spaces and a base for further developing the research field.

Content available
Article
Publication date: 28 January 2014

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Abstract

Details

Facilities, vol. 32 no. 1/2
Type: Research Article
ISSN: 0263-2772

Article
Publication date: 28 January 2014

Lukas Windlinger, Susanne Hofer, Christian Coenen, Franziska Honegger, Daniel von Felten, Andrea Kofler and Thomas Wehrmüller

This paper aims to review FM research in Switzerland with a focus on recent research projects at the Institute of Facility Management of the Zurich University of Applied Sciences…

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Abstract

Purpose

This paper aims to review FM research in Switzerland with a focus on recent research projects at the Institute of Facility Management of the Zurich University of Applied Sciences.

Design/methodology/approach

The paper provides a summary and review of research projects.

Findings

FM research in Switzerland has grown in the past few years and is now well rooted in the Swiss FM industry. The focus is on service management, workplace management and FM in health care. FM research in Switzerland has been driven collaboratively by the Institute of FM and the industry.

Research limitations/implications

Research at the IFM is very much oriented towards application and many collaborative projects between industry, public administration and universities have been conducted. However, some fields of FM have received little attention yet.

Practical implications

FM research in Switzerland has been driven collaboratively by the Institute of FM and the industry. The focus is on application, e.g. management tools, benchmarking systems or the relationship of FM services, organisational outcomes, and customer satisfaction. Many research results contribute to the development of Swiss FM industry.

Originality/value

In this article the authors summarize FM research in Switzerland and their research approach. With this they contribute to transparency and further development of FM research.

Details

Facilities, vol. 32 no. 1/2
Type: Research Article
ISSN: 0263-2772

Keywords

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