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11 – 16 of 16Morten Elle, Jesper Engelmark, Bo Jørgensen, Christian Koch, Susanne Balslev Nielsen and Flemming Vestergaard
Presents the aims and needs of research in facilities management (FM) at the Section of Planning and Management of Building Processes at BYG(DTU. As the building stock in Denmark…
Abstract
Presents the aims and needs of research in facilities management (FM) at the Section of Planning and Management of Building Processes at BYG(DTU. As the building stock in Denmark is rapidly increasing, socio‐demographic development implies profound changes in both the needs of inhabitants and the way that buildings are used, combined with an increased consciousness of sustainability. Buildings should be seen as long‐term “investments” while also keeping in mind the construction sector's need for increased productivity, long‐term product quality and enhanced value. This is the background for developing a research position. Identifies “the Scandinavian way” as using FM on a multi‐actor level, rather than just to serve the interests of a single organisation. The aim is to focus on small and medium‐sized enterprises, non‐profit associations and tenants, as well as the bodies administrating infrastructure within the mainstream FM field. There is an urgent need to address how society can best manage the growing (and decaying) building stock, to develop life‐cycle‐rooted infrastructure and building design, and finally allow buildings to be appropriated by their current and future users.
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Giulia Nardelli, Jesper Ole Jensen and Susanne Balslev Nielsen
The purpose of this article is to investigate how facilities management (FM) units navigate Energy Service Company (ESCO) collaborations, here defined as examples of public…
Abstract
Purpose
The purpose of this article is to investigate how facilities management (FM) units navigate Energy Service Company (ESCO) collaborations, here defined as examples of public collaborative innovation within the context of FM. The driving motivation is to inform and inspire internal FM units of local institutions on how to navigate and manage collaboration of different, intra- and inter-organisational actors throughout ESCO projects.
Design/methodology/approach
A deductive research methodology was applied based on the first ten ESCO projects in Danish municipalities between 2008 and 2012.
Findings
A model of FM roles in FM public innovation is proposed. The internal FM unit coordinates between clients and end users by acting as translator and demonstrator and collaborates with the ESCO company to implement the energy renovation (FM processor).
Research limitations/implications
The data were collected from a limited sample of ESCO collaborations in Denmark. Future research should thus investigate collaborative innovation in ESCO (and other forms of private–public) collaborations outside of Denmark.
Practical implications
Not only should FM units clarify what different stakeholders expect from an ESCO collaboration, but also they should translate stakeholders’ expectations into actual goals and objectives; process them together with the ESCO company; demonstrate their execution to all stakeholders throughout the process, not just when closing the collaboration.
Originality/value
This paper contributes to FM innovation research by exploring FM innovation in the public sector and by depicting the coordinating role of local governments’ internal FM units engaging in public–private collaborative innovation.
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Per Anker Jensen, Theo van der Voordt, Christian Coenen, Daniel von Felten, Anna‐Liisa Lindholm, Susanne Balslev Nielsen, Chaiwat Riratanaphong and Mirjam Pfenninger
This article aims to present and compare research perspectives and theoretical reflections from a variety of academic fields on the concept of added value of facilities management.
Abstract
Purpose
This article aims to present and compare research perspectives and theoretical reflections from a variety of academic fields on the concept of added value of facilities management.
Design/methodology/approach
The starting point is the so‐called FM Value Map, which was presented in a recent article in Facilities by Per Anker Jensen in 2010. The article is a first result of the work in the EuroFM research collaboration group and is based on literature reviews of the most influential journals within the academic fields of facilities management (FM), corporate real estate management and business‐to‐business marketing.
Findings
Good relationship management and building on trust is shown to be equally important as delivering the agreed services.
Originality/value
Usually the concept of added value is discussed from a monodisciplinary point‐of‐view. The different backgrounds of the authors add value to an increased understanding of the added value of FM by comparing and testing different ways of conceptualising this issue. This is of great importance to FM research and evidence‐based FM as a sound basis for the long‐term recognition of FM.
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Rikke Brinkø, Susanne Balslev Nielsen and Juriaan van Meel
This paper aims to explore shared use of space and facilities as a concept, and present and illustrate the use of a typology to help classify and describe the different options…
Abstract
Purpose
This paper aims to explore shared use of space and facilities as a concept, and present and illustrate the use of a typology to help classify and describe the different options for sharing space and facilities within buildings for optimised use of a building portfolio.
Design/methodology/approach
The content presented is based on a cross-sectional study with an inductive approach. The results are based partly on secondary data in the form of a literature review and a mapping of 20 examples from Europe, USA and Australia, and partly on primary data from observations and interviews with key actors from two cases in Denmark and an illustration case from Ireland.
Findings
The typology classifies and describes four archetypes of sharing between different people, building owners and organisations, to be used when discussing, planning, establishing and evaluating new and existing shared spaces.
Research limitations/implications
The typology is the result of a first exploration of shared use of facilities and does not claim to be fully comprehensive or final.
Practical implications
The typology is intended for both researchers and practitioners, and aims at increasing the understanding of sharing as a way to minimise the need for building new by better utilisation of the existing building stock.
Originality/value
Shared space and facilities is a relatively new topic with not much research undertaken. This typology provides a language for discussing shared spaces and a base for further developing the research field.
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Lukas Windlinger, Susanne Hofer, Christian Coenen, Franziska Honegger, Daniel von Felten, Andrea Kofler and Thomas Wehrmüller
This paper aims to review FM research in Switzerland with a focus on recent research projects at the Institute of Facility Management of the Zurich University of Applied Sciences…
Abstract
Purpose
This paper aims to review FM research in Switzerland with a focus on recent research projects at the Institute of Facility Management of the Zurich University of Applied Sciences.
Design/methodology/approach
The paper provides a summary and review of research projects.
Findings
FM research in Switzerland has grown in the past few years and is now well rooted in the Swiss FM industry. The focus is on service management, workplace management and FM in health care. FM research in Switzerland has been driven collaboratively by the Institute of FM and the industry.
Research limitations/implications
Research at the IFM is very much oriented towards application and many collaborative projects between industry, public administration and universities have been conducted. However, some fields of FM have received little attention yet.
Practical implications
FM research in Switzerland has been driven collaboratively by the Institute of FM and the industry. The focus is on application, e.g. management tools, benchmarking systems or the relationship of FM services, organisational outcomes, and customer satisfaction. Many research results contribute to the development of Swiss FM industry.
Originality/value
In this article the authors summarize FM research in Switzerland and their research approach. With this they contribute to transparency and further development of FM research.
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