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The growth of CAS‐IAS (current alerting service — individual article supply) services in the 1990s has not delivered the rapid benefits expected by information practitioners. This article focuses on the alerting aspects of CAS‐IAS services and documents the results of a series of surveys carried out at a UK cancer research institute over a four year period. By the first quarter of 1997, in over 50% of cases in a sample group of titles the shelf issue was more current, or as current, as the alerting services. The article also includes a mid‐1997 overview of the CAS‐IAS services available and lists factors to be considered by information practitioners in any evaluation of the document delivery aspect of CAS‐IAS services. The conclusion is that the monitoring of service developments and their performance will have to continue for the foreseeable future.

An introduction is given to some of the resources on the Internet that may be used in academic libraries in Europe. Particular reference is made to accessing other libraries' catalogues, document delivery services, shared information products and campus wide information systems. Several figures of screen outputs are included to provide the reader with an insight into the range of information available. The use of the Bulletin Board for Libraries (BUBL) as a starting point for finding out about resources on the Internet is suggested.

In Western liberal democracies over the last decade or so, community development, housing policy and neighbourhood renewal have been increasingly underscored by a philosophy of participatory decision-making (see Imre & Raco, 2003; Lo Piccolo & Thomas, 2003; Maginn, 2004). At one level, it appears that central and local governments have experienced a policy and democratic epiphany. This is reflected in a ‘new’ acknowledgment that ‘when citizens themselves are the key to the quality of neighbourhoods, a new avenue of policy intervention is opened up’ (Lelieveldt, 2004, p. 534; see also Crenson, 1983). In this context, participatory models of decision-making are seen as having the potential to ‘empower’ local residents who were previously the subject of ‘top-down’ or command and control forms of planning (Healey, 1999; Meredyth, Ewing, & Thomas, 2004; Barry, Osborne, & Rose, 1996; Rose, 1996; Dean, 2002). On another level, however, there is caution, suspicion even, about this paradigm shift. A perception exists that governments are essentially displacing, redistributing and/or retreating from their historical welfare responsibilities (Chaskin, 2003, 2001; Fraser, Lepofsky, Lick, & Williams, 2003; Pierre, 1999).

This chapter explores inclusive approaches to reading instruction for Australian Aboriginal and/or Torres Strait Islander children. Drawing from the literature on effective reading instruction, culturally appropriate instructional practices, and the authors’ research on reading interventions in remote communities in Australia we assert that to be inclusive you must provide a learning environment that supports all students to learn. Further, that the approaches used in this learning environment should be evidence-based.

The following bibliography focuses mainly on programs which can run on IBM microcomputers and compatibles under the operating system PC DOS/MS DOS, and which can be used in online information and documentation work. They fall into the following categories:

Women roared into the Ambridge Cricket Team in March 2017. Their debut was initiated by a shortage of male players and a belief that the team was at risk, rather than an inherent desire to include women in the game. The approach of the women very much reflected the sentiments of the Helen Reddy ‘I am Woman’ song of the 1970s, ‘I am woman, hear me roar in numbers too big to ignore’, which became an anthem for empowerment of women in that generation. This chapter describes the context of cricket and sport in England and a synopsis of the 2017 storyline surrounding the Ambridge Cricket Team. A comparison of the storyline with the wider context shows the experience in Ambridge is similar to other places in England and elsewhere.

Today an estimated 500,000 personal computers have been purchased by Americans who use them at home and in a variety of small business applications. (Note: We define a personal computer as a small, relatively inexpensive, microprocessor‐based device which can be taken out of its box, plugged in and begin working immediately, as opposed to large computers which must be permanently installed, and/or require professional programming. We exclude microprocessor‐based devices whose only function is limited to the playback of packaged games.) Many market research services believe that personal computer sales will continue to grow rapidly, perhaps as fast as a 50 percent annual growth rate for the next several years. The impact of this new interactive information technology coming into the possession of perhaps millions of people can only be guessed at at this early juncture. To us, as librarians, one of the more perceivable results of the growing wave of interest in personal computers has been the proliferation of literature addressed to the personal computer user.

THE Reference Department of Paisley Central Library today occupies the room which was the original Public Library built in 1870 and opened to the public in April 1871. Since that date two extensions to the building have taken place. The first, in 1882, provided a separate room for both Reference and Lending libraries; the second, opened in 1938, provided a new Children's Department. Together with the original cost of the building, these extensions were entirely financed by Sir Peter Coats, James Coats of Auchendrane and Daniel Coats respectively. The people of Paisley indeed owe much to this one family, whose generosity was great. They not only provided the capital required but continued to donate many useful and often extremely valuable works of reference over the many years that followed. In 1975 Paisley Library was incorporated in the new Renfrew District library service.

Government’s e-procurement system has not caught on as rapidly as has e-Bay! This article examines the slow implementation rate of public e-procurement systems. It challenges the notion that efficiency gains alone can entice governments to leave traditional procurement systems and principles behind. Four traditional procurement principles are reexamined to see whether they are deterrents to e-commerce: (1) low bid wins and that’s a must; (2) separation between the vendor and user is desirable to avoid claims of favoritism; (3) fixed price and fixed term contracts are best for government; and (4) open access is absolutely imperative in all situations. The jury is still out as to whether the new commerce is contingent upon a reformulation of these principles.

As non‐traditiona! entry to higher education increases, combined with high quality distance education and parttime learning opportunities which create an emphasis on the concept of “lifelong learning”, the demand for learning resources and library services in all communities will increase. Provided that public libraries can rise to the inherent challenges in meeting the needs of lifelong learners, they will become the institution of choice for the general public for support of learning and education, offering prospective learners potential access to a wide range of high quality learning resources, no matter where they, or the resources, may be geographically situated. In this, by taking advantage of the advances of technology, the mobile library may expand its traditional role and be a major player in repositioning the library as an information broker in support of lifelong learning in remote or marginalised communities.