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1 – 10 of 19
Article
Publication date: 17 August 2015

Trent E. Johnson and Susan E.P. Bastian

The purpose of the study was to devise an instrument, labelled the Fine Wine Instrument (FWI), to measure the fine wine behaviour of respondents and then use that base to…

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Abstract

Purpose

The purpose of the study was to devise an instrument, labelled the Fine Wine Instrument (FWI), to measure the fine wine behaviour of respondents and then use that base to segment the consumer sample. The behaviour of those respondents who scored highly on the FWI was examined in detail.

Design/methodology/approach

An online survey collected quantitative information from a convenience sample of Australian wine consumers (n = 1,017). Using the FWI as the segmentation base, cluster analysis identified three segments of consumers, denoted “Wine Enthusiasts”, “Aspirants” and “No Frills” wine drinkers, and their respective wine-related behaviours were examined.

Findings

The Wine Enthusiasts’ segment consumed more wine, spent more money on wine and were more knowledgeable about wine than the other two segments. The demographics of the Wine Enthusiasts’ segment indicated that the members were not consistent with the conventional view of wine connoisseurs, as many were under the age of 35. Their lifetime value to the wine industry was highlighted along with potential targeting strategies. Some structural elements of the Australian domestic wine market were also noted.

Practical implications

A segmentation base of a wine market is presented, which the authors argue provides a more sophisticated analysis than other commonly used segmentation bases.

Originality/value

This study was the first to segment the Australian market using the recently developed FWI. The study provides the latest information on this market and deeper consumer insights that may permit better business-to-consumer engagement.

Details

International Journal of Wine Business Research, vol. 27 no. 3
Type: Research Article
ISSN: 1751-1062

Keywords

Article
Publication date: 16 March 2012

Ellena S. King, Trent E. Johnson, Susan E.P. Bastian, Patricia Osidacz and I. Leigh Francis

The purpose of this paper is to determine the degree to which wine consumers in South Australia have different liking for white wine styles, and to relate reported liking…

1866

Abstract

Purpose

The purpose of this paper is to determine the degree to which wine consumers in South Australia have different liking for white wine styles, and to relate reported liking to wine knowledge and demographic differences.

Design/methodology/approach

A group of 150 regular white wine drinking consumers from the Adelaide metropolitan area responded to a wine habits and attitudes questionnaire. Consumers were segmented based on self‐reported liking of white wine styles, with three distinct segments identified.

Findings

Sauvignon Blanc wine likers were mainly younger females with low wine knowledge who reported not drinking Chardonnay wines. Conversely, “Riesling wine likers” were generally older with higher wine knowledge. These consumers were interested in the region, vintage and alcohol level when purchasing white wine. The final group (40 percent of the total sample) had a lower liking for Riesling wines, but liked all types relatively highly, had low to moderate wine knowledge and took more note of expert opinion than the other clusters.

Research limitations/implications

The findings of this study can be extrapolated to the South Australian population, however, the sample size may restrict the generalisation of the results to the broader Australian population.

Originality/value

The results of this study provide initial insights into the behaviour of white wine consumers and highlight the importance of wine knowledge in differentiating consumer liking. Some strategies for influencing consumers' preference are suggested.

Details

International Journal of Wine Business Research, vol. 24 no. 1
Type: Research Article
ISSN: 1751-1062

Keywords

Article
Publication date: 30 August 2011

Simon Somogyi, Elton Li, Trent Johnson, Johan Bruwer and Susan Bastian

The purpose of this paper is to discover the underlying motivations of Chinese wine consumption.

5326

Abstract

Purpose

The purpose of this paper is to discover the underlying motivations of Chinese wine consumption.

Design/methodology/approach

Qualitative focus group interviews were performed on 36 Chinese wine consumers and four focus groups were performed, with participants segmented into groups based on age and gender.

Findings

The main findings were that Chinese wine consumers are influenced by face and status. These issues may be affecting their wine consumption behaviours, particularly related to anomalous behaviours such as mixing red wine with lemonade and the rationale for the preference of cork‐closed wine bottles. Furthermore, the notion of wine consumption for health‐related purposes was uncovered and a linkage found with traditional Chinese medicine.

Originality/value

While research has been conducted on Chinese wine consumers, this paper attempts to uncover the underlying motivations for consumption and finds a linkage between wine consumption and traditional Chinese medicine. Furthermore, this paper links the traditions and beliefs of traditional Chinese medicine with a product category other than food or medicine.

Details

Asia Pacific Journal of Marketing and Logistics, vol. 23 no. 4
Type: Research Article
ISSN: 1355-5855

Keywords

Book part
Publication date: 3 February 2015

Rashmi Malhotra, Susan Lehrman and D. K. Malhotra

Healthcare industry, the largest sector of the US economy, is going through a dramatic transformation as the US economy recovers out of the current recession. In this…

Abstract

Healthcare industry, the largest sector of the US economy, is going through a dramatic transformation as the US economy recovers out of the current recession. In this chapter, we use data envelopment analysis, an operations research technique, to benchmark the performance of 12 publicly managed care organizations against one another for the period 2009–2011. We find that only 6 companies out of 12 are 100% efficient. We also identify the areas in which inefficient companies are lagging behind their efficient peers.

Details

Applications of Management Science
Type: Book
ISBN: 978-1-78441-211-1

Keywords

Article
Publication date: 9 March 2015

Lorraine Dong

– The purpose of this paper is to present an argument for taking the long view of the retention and preservation of inactive medical records.

2045

Abstract

Purpose

The purpose of this paper is to present an argument for taking the long view of the retention and preservation of inactive medical records.

Design/methodology/approach

Using the theoretical framework of Actor-Network Theory, the author examines medical records, and especially mental health records, as actants that participate in the classification and treatment of patients, and in the development of psychiatry and mental hospitals as social institutions.

Findings

The varied and profound roles of medical records demonstrate the ability for records to have multiple “lives” that can touch many individuals beyond a single human lifetime.

Practical implications

As the current and future custodians of historical medical record collections, information professionals are in a position to be greater advocates for the increased preservation of and mindful access to these materials.

Social implications

Medical records have potential to be cultural heritage documents, especially for emergent communities.

Originality/value

This paper articulates the ways in which medical records are an embedded part of many societies, and affect the ways in which illness is defined and treated. It thus suggests that while laws regarding the retention and destruction of and access to medical records continue to be deliberated upon around the world, such records can have enduring value as information artifacts.

Details

Journal of Documentation, vol. 71 no. 2
Type: Research Article
ISSN: 0022-0418

Keywords

Article
Publication date: 14 November 2016

Latisha Reynolds, Samantha McClellan, Susan Finley, George Martinez and Rosalinda Hernandez Linares

This paper aims to highlight recent resources on information literacy (IL) and library instruction, providing an introductory overview and a selected annotated…

4267

Abstract

Purpose

This paper aims to highlight recent resources on information literacy (IL) and library instruction, providing an introductory overview and a selected annotated bibliography of publications covering all library types.

Design/methodology/approach

This paper introduces and annotates English-language periodical articles, monographs, dissertations and other materials on library instruction and IL published in 2015.

Findings

This paper provides information about each source, describes the characteristics of current scholarship and highlights sources that contain either unique or significant scholarly contributions.

Originality/value

The information may be used by librarians and interested parties as a quick reference to literature on library instruction and IL.

Details

Reference Services Review, vol. 44 no. 4
Type: Research Article
ISSN: 0090-7324

Keywords

Article
Publication date: 10 May 2011

Dirk Lindebaum and Susan Cartwright

This paper serves two purposes: first, it is an apology for a failure to produce a planned special issue, along with the rationales as to why the authors decided to…

5441

Abstract

Purpose

This paper serves two purposes: first, it is an apology for a failure to produce a planned special issue, along with the rationales as to why the authors decided to withdraw it; and second, a commentary on the apparent failure of the research community to address a neglected area of inquiry in emotional intelligence (EI) research.

Design/methodology/approach

The authors provide a commentary.

Findings

The authors draw attention to the possiblity that employing highly emotionally intelligent individuals may not always yield desirable outcomes for organisations, thus seeking to ignite a more balanced debate as to the merits of EI in management and leadership studies. The authors also detail briefly several avenues for future research.

Originality/value

The theme of the planned special issue was situated at the forefront EI research, so this commentary succinctly highlights the theorising that informed the background to it.

Details

Leadership & Organization Development Journal, vol. 32 no. 3
Type: Research Article
ISSN: 0143-7739

Keywords

Article
Publication date: 1 January 2006

Victoria Walch and Elizabeth Yakel

To discuss the purpose, methodology, and results of the recent Archival Census and Education Needs Survey in the United States (A*CENSUS)

Abstract

Purpose

To discuss the purpose, methodology, and results of the recent Archival Census and Education Needs Survey in the United States (A*CENSUS)

Design/methodology/approach

Description of survey conception, purpose, methodology, and the implications of selected results.

Findings

The 2004 Archival Census and Education Needs Survey in the United States (A*CENSUS) was the first archival census in the USA since 1982. Funded by the Institute for Museum and Library Services, it represents unprecedented cooperation and collaboration among over 50 archival organizations and educational institutes throughout the USA. Preliminary findings indicate that the educational preparation of archivists has changed drastically, the profession has feminized, and that archivists are aging, with insufficient numbers of younger archivists to replace them. In spite of these dramatic changes, the archival profession has failed to diversify racially and ethnically.

Practical implications

This early view of the A*CENSUS is intended to stimulate discussion and further analyses of these data. The methodology sets a precedent for inter‐organizational collaboration and will help archivists and allied professionals better understand the profession today as well as the prevailing trends.

Originality/value

This article presents an early report on the A*CENSUS results and discusses potential implications of use of the dataset.

Details

OCLC Systems & Services: International digital library perspectives, vol. 22 no. 1
Type: Research Article
ISSN: 1065-075X

Keywords

Book part
Publication date: 5 January 2016

Abstract

Details

Storytelling-Case Archetype Decoding and Assignment Manual (SCADAM)
Type: Book
ISBN: 978-1-78560-216-0

Article
Publication date: 2 February 2021

Meungguk Park, Taeho Yoh and David J. Shonk

Understanding factors that enhance participants' satisfaction has become critical to developing effective donor retention strategies for charity sport events (CSEs)…

Abstract

Purpose

Understanding factors that enhance participants' satisfaction has become critical to developing effective donor retention strategies for charity sport events (CSEs). However, there is a lack of empirical research on participants' satisfaction with CSEs. The purpose of this study is to examine the antecedents and consequences of satisfaction among CSE participants and to empirically test the relationships between the proposed constructs.

Design/methodology/approach

Data were collected from 238 participants from four Relay For Life (RFL) events organized by the American Cancer Society, North Central Region in the USA. Confirmatory factor analysis and structural equation modeling were conducted to analyze the measurement model and the structural model.

Findings

The results of the structural model indicated that perceived prosocial impact, sense of community and trust in CSE had significant positive effects on CSE satisfaction, while venue quality, knowledge attainment and entertainment value did not positively influence CSE satisfaction. CSE satisfaction had a positive direct effect on participant loyalty to CSE, which had a significant contribution to future participant intent.

Practical implications

The findings of this study provide CSE directors and marketers with valuable insights into the process of how to build long-term relationships with participants by identifying factors that influence participants' satisfaction and its consequences.

Originality/value

By measuring the mediating role of CSE satisfaction, this study provides a deeper understanding of the causal pathways from the antecedents to participant loyalty through CSE satisfaction.

Details

International Journal of Event and Festival Management, vol. 12 no. 2
Type: Research Article
ISSN: 1758-2954

Keywords

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