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Global focus on reforming teachers has resulted in the inclusion of multiple survey questions about teachers’ professional learning activities in large-scale international studies. A cross-national analysis of these survey data will likely enhance our understanding and inform the future direction regarding teacher professional development policy and practice. Yet we do not know whether these surveys measure the key features and their contextual factors of teachers’ professional learning activities to allow a systematic cross-national analysis. Based on international and U.S. literature, I develop a conceptual model of teachers’ professional learning activities in global context and analyze relevant survey items used in three major international studies – TIMSS, PIRLS, and TALIS. I conclude the chapter with a discussion of the coverage of these survey items and a direction for improving data collections of teachers’ professional learning activities in large-scale international studies.

This chapter proposes a synergy and integration between OD’s long tradition of “survey guided development” and the rapidly emerging new directions offered by Appreciative Inquiry. Both Appreciative Inquiry and the survey-guided development approaches have a common shared commitment to the Lewinian call to Action Research. The chapter traces the movement from Action Research to “survey guided development,” and then to the emergence of Appreciative inquiry. Several illustrations of Appreciative Inquiry combined with Survey Guided Organization Development are presented for U.S. and international applications. Findings illustrated in the chapter present the possibility of a third new and powerful perspective on the driving forces and dynamics of change. In addition, the international illustrations raise the question of and strengthen the argument for a common universal human experience.

Surveys about ethically important topics, when successfully conducted and analyzed, can offer important contributions to bioethics and, more broadly, to health policy and clinical care. But there is a dynamic interplay between the quantitative nature of surveys and the normative theories that survey data challenge and inform. Careful attention to the development of an appropriate research question and survey design can be the difference between an important study that makes fundamental contributions and one that is perceived as irrelevant to ethical analysis, health policy, or clinical practice. This chapter presents ways to enhance the rigor and relevance of surveys in bioethics through careful planning and attentiveness in survey development, fielding, and analysis and presentation of data.

A vast array of leadership dispositions associated with school and student success is well-documented in extant leadership development literature. However, persistent challenges face practitioners as they attempt to measure leader dispositions and apply what is known about dispositions to hiring, selection, development, and retention of school leaders. We begin this chapter with an exploration of the essential leader dispositions which surfaced through an exhaustive cross-disciplinary review of literature, in concert with a review of disposition tools and frameworks in use in a variety of practical settings. Next, we illuminate significant challenges associated with reliably measuring school leader dispositions and explore promising emergent innovative strategies for assessing disposition development. Though difficult to measure, we argue that dispositions are too important to ignore and conclude with practical recommendations for using research on leader dispositions to cultivate outstanding school leaders.

Although universities have been decentralized for academic freedom and autonomy, resources are being increasingly centralized, and the role of central administration is growing for efficiency and excellence reasons. At the same time, a division of labor is progressing by assigning specific tasks to professionals. The professionals are also centrally managed. Educational development was introduced by central administration to cope with the massification and quality assurance of higher education. Although it played a great part in promoting educational reform, it also suffered from the rejection of academics and the lack of methodology. Unlike ITC service and student service, educational development touches the autonomy of academics and is always torn between the central administration and academics. This chapter analyzes the structural and cultural difficulty of educational development in Japan by tracing its historical development and by comparing to other countries.

This study used confirmatory factor analysis to analyze the secondary data resulting from a service quality survey conducted by a large public library. The library outsourced the development of this survey, which was founded on the well-recognized SERVQUAL and LibQUAL+ service quality models. Applying structural equation modeling and recognized fit indexes to the secondary data, this study determined that the library model did not fit the data and that the data itself were neither reliable nor valid. This study developed a nine-step process for implementing the SERVQUAL model that enables the data derived from SERVQUAL-type implementations to provide superior information for decision making.