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Public agencies entrusted with fire management in the western U.S. are faced with a decision each time a fire starts: should it be suppressed, or should it be left to burn? In some cases, fires that have not been rapidly staffed and suppressed have later proved very expensive and dangerous to suppress; and in other cases, fires that would never have caused large impacts are suppressed, missing an opportunity to reduce fuel loading and to cycle nutrients. In this chapter, the command structure through which these decisions are made is reviewed in basic terms, and a description is provided of how a fire goes from initial detection to being staffed by firefighters involved in fire suppression. Initial attack resources are discussed with an emphasis on the aerially delivered firefighters who often are responsible for suppressing remote fires. Finally, opportunities to improve the process of making fire suppression decisions are explored, and potential decision-support systems integrating firefighter knowledge with emerging technologies are discussed.

Forests too thick with fuels that are too continuously spread to resist fire are common throughout the west. After a century or more of actively working to suppress fire across the landscape, we now recognize that fire is a part of our forests, shrublands, and range, and that it will come whether we wish it or not. At last, managers must realize forests cannot be fire-proofed (DellaSala, Williams, Williams, & Franklin, 2004). We must work with fire rather than against it.

Research suggests that “front‐line” service jobs typically require emotional labour owing to the high levels of interpersonal interaction inherent in such work. Although emotional labour can be performed face‐to‐face (in person) or voice‐to‐voice (on the telephone), little is known about whether the type of emotional demands and the relationships with strain outcomes differ according to mode of delivery. The purpose of this paper is to research these issues.

Relationships are assessed between three dimensions of emotional labour (emotional display rules, and the faking and suppression of emotions) and strain outcomes (psychological distress, work‐life conflict and job satisfaction) in a sample of 124‐cabin crew (face‐to‐face interaction) and 122 telesales agents (voice‐to‐voice interaction). The emotional labour dimensions that are significant predictors of strain outcomes for both groups are examined by multiple regression.

No significant differences were observed between groups in mean levels of emotional labour variables. A greater proportion of variance in all types of strain was explained by the emotional labour components for participants who interact with customers face‐to‐face but these differences did not reach statistical significance. The emotional labour dimensions that predicted each strain outcome varied according to mode of delivery.

Ways by which service sector organisations might counteract the potentially negative effects of performing emotional labour are discussed.

The study provides some initial evidence that the impact of mode of delivery in emotion work is worthy of further investigation.

The purpose of this study is to gain insight into psychosocial factors influencing sustainability professionals in their work to lead by influencing and improving pro-environmental decision-making in their organisations and to increase understanding of psychosocial factors that affect their effectiveness in achieving desired results.

Using Interpretative Phenomenological Analysis as a framework, the study enquires into the lived experience of six research subjects. The participants are sustainability professionals and leaders from the UK and Canada. The primary data source is semi-structured interviews, analysed with micro-discourse analysis.

Key psychosocial factors involved in participants’ experience are identified, specifically psychological threat-coping strategies, psychological needs, motivation and vitality, finding complex interactions between them. Tensions and trade-offs between competency, relatedness and autonomy needs and coping strategies such as suppression of negative emotion and “deep green” identity are modelled in diagrams to show the dynamics. How these tensions are negotiated has implications for psychological well-being and effectiveness.

The concepts and models presented in this paper may be of practical use to sustainability professionals, environmentalists and organisation leaders, for example, in identifying interventions to develop inner resources, support authentic and effective action and disrupt maladaptive responses to ecological crisis.

The study contributes insight to understanding of underlying processes shaping environmental cognition and behaviour, particularly in relation to psychological threat-coping strategies and interacting factors. With a transdisciplinary approach, the methodology enables nuanced interpretation of complex phenomena to be generated.

This book is divided into four parts: (1) Institutions and policy, (2) The economics of hazards, (3) Community involvement, and (4) Management and ecology. The first section contains four chapters that cover the issue of wildfire from historical and institutional perspectives. “Forest fire history: learning from disaster” by Roger Kennedy (Chapter 2) addresses the pressures and politics giving rise to the current situation. “Fire Policy in the Urban–Wildland Interface in the United States: What are the Issues and Possible Solutions?” (Chapter 3) by Scott Stephens and Brandon Collins provides a summary of the problems associated with wildfire hazards in UWI communities, discusses fuels-treatment options for local governments and property owners, and analyzes challenges to planning, drawing on experiences from Australia. “Wildfire hazard mitigation as “safe” smart growth” (Chapter 4) by Robert Paterson looks at how smart growth principals are being adapted to fire-safe land use planning and zoning, including a discussion of the role of regional coordination and state-level planning requirements. “Practical and institutional constraints on adopting wide-scale prescribed burning: lessons from the mountains of California” (Chapter 5) by Kurt Menning details the problems of fuel accumulation due to suppression, the potential power of prescribed burning as a management tool, and the social and regulatory obstacles to implementing wide-scale prescribed burning programs.

Every year thousands of acres are burned and a number of people lose their lives in forest fires that increasingly surpass the wild land limit and lead on to touristic, urban areas. By and large, Mediterranean countries rely highly on offering a tourist product based on sea, sun, culture and nature. While the sea and sun are not affected by fire catastrophes, places of cultural and natural beauty are indeed hit; tourists end up being uninformed with no proper guidance from the firefighting authorities. This paper seeks to address these issues.

This paper attempts to highlight the relation between fire catastrophes and tourism development, to identify if and how state authorities take into account tourists in the planning and management of appropriate measures. A comparative study between Greece and Cyprus is presented. A number of interviews with stakeholders on the policy and operational level were conducted and the results and their implications are presented.

Planning and suppression is complicated with a number of actors involved in various stages; national tourism organizations in both countries do not take part in the information or planning process. There is an emerging need for the provision of useful, comprehensive, practical information aimed at tourists.

The findings of the paper are based in a number of interviews with key policy makers as well as key operational commanders. The participation of the above in the policy making as well as operational phase shows a number of limitations. This paper presents a qualitative approach to the subject. A follow‐up quantitative study is already planned.

Lessons learnt from previous catastrophes, in‐depth analysis of the existing “modus operandi” and “rules of engagement” should provide the necessary background for creating new risk‐based, comprehensive, focused communication campaigns.

Safer societies and lower impact on the environment are the main outcomes of a concerted communication campaign. Tourism represents and multiplies the image of the country as a whole to the world; a solution to the problem would offer added value.

The paper is based on a number of in‐depth interviews with actors that took part in the actual handling of the two major catastrophes in Cyprus and Greece. The outcome of the interviews is presented for the first time.

The urban–wildland interface (UWI) poses a series of challenges to both rural and urban communities in the United States. Some efforts have been developed to promote the use of fire-resistant building materials and creation of defensible space; few comprehensive laws address the threat of external ignitions on structures. Most problems associated with the private side of the UWI are centered on land planning methods. Communities and counties must be encouraged to take more active roles in wildfire protection and this will require a fundamentally new method of land planning and review authority. Without substantial changes in land planning, we will continue to experience large losses of structures and life in the UWI.

Community-based fire management (CBFiM) integrates community action with the standard elements of fire management and mitigation, such as prescribed fire (managed beneficial fires for reducing hazardous fuel loads, controlling weeds, preparing land for cultivation, reducing the impact of pests and diseases, etc.), mechanical fuel treatment, defensible space planning, wildfire awareness and prevention, preparedness planning, and suppression of wildfires. In developed examples of CBFiM, communities are empowered to have effective input into land and fire management and problem solving and to self regulate to respond to fire and other emergencies. Its premise is that local people usually have most at stake in the event of a harmful fire, so they should clearly be involved in mitigating these unwanted events.

Building upon the psychological literature on responses to potentially traumatic events (e.g., Bonanno, 2004; Tugade & Fredrickson, 2004), this chapter explores the potential impact of managers’ affective expressions during tumultuous times at work. We propose that managerial displays of positive emotions that are also socially appropriate and authentically experienced will enhance employee and team change-related outcomes. We also explain why emotional suppression on the part of managers may be detrimental to healthy employee responses to change. Finally, we discuss theoretical and practical implications of this model.

The purpose of this paper is to focus on the political attitudes, experiences, and habits of young adults in the USA, with particular focus on their voting habits. Since young adults are just beyond Kindergarten-12 (K-12) schooling they are the voting segment arguably most affected by this experience, and their political habits and attitudes inform educational policy and practice. The concern under focus is that studies have found that this group votes at low rates, especially during mid-term elections (just 22 percent of citizens ages 18-29 voted in the 2014 elections).

Relevant theoretical and empirical research on these topics were reviewed and interviews were conducted with 40 young adults. They were asked to reflect on their childhood, adolescent, and adult familial, social, and academic experiences; their voting habits throughout their lives; and their interpretations of factors that encouraged or discouraged their habits and dispositions toward citizenship.

The majority of participants reported that they did not vote in the 2014 mid-term elections and provided a range of reasons why they did not vote. Many participants also reported a reluctance to discuss politics with family members and friends.

Building on theories regarding the role of voter turnout for democracy and juxtaposing them with competing theories of neoliberalism and individualism, and in light of the struggles for suffrage and against voter suppression in the USA, this paper argues educators can take action to better prepare young adults for participation in electoral politics.