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This study considers transitive service triads, which consist of three dyads formed by three actors: supplier, logistics service provider and customer, who remain directly linked by one or more of the upstream and downstream flows of products, information and finances. This paper aims to explore the link between information governance, decentralized information technologies and supply chain self-organization, and their resulting impact on network performance in the transitive service triads.

Drawing upon the tenets of the theory of complex adaptive systems and supply chain practice view, this paper involves an empirical investigation that uses survey data gathered from transitive service triads in the European countries. The study uses partial least squares structural equation modeling to estimate the formative-reflective hierarchical component model and test the research hypotheses.

Information governance defines how supply chain information flows are controlled, accessed and used by a focal organization and its business partners. As empirically evidenced in this study, it can be depicted as a latent construct consisting of three distinct dimensions of information custody, information ownership and right to data access. Likewise, the study also indicates that supply chain self-organization, as a second-order construct, consists of three interactive self-organization actions undertaken by specific firms participating in the triadic arrangement. Supply chain self-organization is thus produced by firms that are reciprocally interrelated and interacting, having effects on one another. Furthermore, the study also highlights that information governance creates an environment for applying decentralized information technologies, which then positively affects supply chain self-organization. Finally, the research also empirically operationalizes the construct of network performance within the transitive service triads.

Although the results provide several major contributions to theory and implications for practitioners, the study still demonstrates some methodological constraints. Specifically, although the study uses a relatively large research sample of 350 transitive service triads, it still focuses only on a selected group of industries and is limited to investigating solely a particular type of service triads.

Given the increasing interest in investigating triads, this study examines how information governance and decentralized information technologies support supply chain self-organization to yield network performance in transitive service triads.

The purpose of this study was to establish whether self-organisation and its components matter for supply chain agility in the context of humanitarian relief operations in a developing country, Uganda.

This study adopted a cross-sectional design to collect data from a sample of 101 humanitarian organisations (HOs) that deliver relief to Bidi-Bidi refugee settlement in Uganda.

Based on the findings, self-organisation explains 56% of the variance in supply chain agility.

Since the study was cross-sectional, changes in the perception of the subject matter could not be established. Hence, a longitudinal approach was recommended for subsequent studies. Data was collected only from HOs that deliver relief services in Bidi-Bidi refugee settlement.

It is recommended that managers of HOs should ensure that their organisations have flexible, adaptive structures that can affect self-organisation during emergencies so as to increase the speed with which they respond to victims' needs.

This study generates significant empirical evidence on a less studied phenomenon in the humanitarian sector. It vividly highlights the effect of self-organisation on building supply chain agility.

The purpose of this study is twofold. First, it aims to explore the link between the industry 4.0 technologies, supply chain emergence and their resulting impact on relational performance in the transitive service triads. Second, the study also seeks to recognize the role of supply chain emergence as a mediator between the industry 4.0 technologies and relational performance.

Grounded in the complex adaptive system theory and supply chain practice view, the author developed an empirical model, estimated through survey-based research. Data derived from 350 transitive service triads were fed into the partial least squares structural equation model to test the research hypotheses.

The results of the study indicate that the industry 4.0 technologies have a positive effect on supply chain emergence in the transitive service triads. Likewise, the research demonstrates that supply chain emergence has a positive effect on relational performance in triads. When estimating the model mediation, the author also found that supply chain emergence fully mediates the relationship between the industry 4.0 technologies and relational performance.

First, it would be worthwhile to consider a detailed investigation of the effect of specific industry 4.0 technologies to obtain self-organization of actors and emergence. Moreover, it would also be interesting to further develop the methods for investigating variation in relational performance across the entire range of performance in triads. Finally, although the issue of relational performance has been relatively well explored within a dyadic setting, the author suggests pursuing the investigation on relational performance at the triadic level.

This study contributes to the theory of supply chain management and provides significant managerial implications on the role of the industry 4.0 technologies in obtaining supply chain emergence and producing relational performance in the transitive service triads.

This paper seeks to explore how a self-organised social group (SOSG) can facilitate supply chain resilience (SCRES) during an emergency condition.

A netnographic research was conducted on SONJO, an online SOSG emerging in response to problems in personal protective equipment (PPE) and food small businesses' supply chains (SCs) during the state of COVID-19 emergency in Yogyakarta, Indonesia. Qualitative data of 237,010 words were extracted from the group chats among 223 SONJO WhatsApp Group (WAG) members and were analysed using template analysis.

This paper reveals five communicative acts through which the SOSG facilitates SCRES, namely supply chain (SC) knowledge sharing, networking, bridging, mapping, and mindfulness. The enactment of these communicative acts could foster SC collaboration and help rebuild and sustain the SC operations during the critical period of the pandemic. The SOSG also facilitates the SC actors to be heedful of their responsive actions and risky operations.

This paper emphasises the need for organisations to build and maintain relationships with social communities and to extend their social capital beyond their existing SC linkages as an alternative way to survive unexpected disruptions.

This paper offers a novel perspective to understand SCRES from an external force. It proposes that, in the face of a devastating disruption, SCRES is not a self-induced process and that the SOSG could play a pivotal role in rebuilding the disrupted SCs. It also shows how a humanitarian effort could help rebuild commercial SCs.

The purpose of this paper is to develop a conceptual framework for extending an understanding of resilience in complex adaptive system (CAS) such as supply chains using the adaptive cycle framework. The adaptive cycle framework may help explain change and the long term dynamics and resilience in supply chain networks. Adaptive cycles assume that dynamic systems such as supply chain networks go through stages of growth, development, collapse and reorientation. Adaptive cycles suggest that the resilience of a complex adaptive system such as supply chains are not fixed but expand and contract over time and resilience requires such systems to navigate each of the cycles’ four stages successfully.

This research uses the adaptive cycle framework to explain supply chain resilience (SCRES). It explores the phases of the adaptive cycle, its pathologies and key properties and links these to competences and behaviors that are important for system and SCRES. The study develops a conceptual framework linking adaptive cycles to SCRES. The goal is to extend dynamic theories of SCRES by borrowing from the adaptive cycle framework. We review the literature on the adaptive cycle framework, its properties and link these to SCRES.

The key insight is that the adaptive cycle concept can broaden our understanding of SCRES beyond focal scales, including cross-scale resilience. As a framework, the adaptive cycle can explain the mechanisms that support or prevent resilience in supply chains. Adaptive cycles may also give us new insights into the sort of competences required to avoid stagnation, promote system renewal as resilience expands and contracts over time.

The adaptive cycle may move our discussion of resilience beyond engineering and ecological resilience to include evolutionary resilience. While the first two presently dominates our theorizing on SCRES, evolutionary resilience may be more insightful than both are. Adaptive cycles capture the idea of change, adaptation and transformation and allow us to explore cross-scale resilience.

Knowing how to prepare for and overcoming key pathologies associated with each stage of the adaptive cycle can broaden our repertoire of strategies for managing SCRES across time. Human agency is important for preventing systems from crossing critical thresholds into imminent collapse. More importantly, disruptions may present an opportunity for innovation and renewal for building more resilience supply chains.

This research is one of the few studies that have applied the adaptive cycle concept to SCRES and extends our understanding of the dynamic structure of SCRES

This paper considers supply chain management organizations with the aid of 'chaotic systems theory' developed originally in physics and mathematics. Since innovations in supply chain management are vital for organizational survival 'complex systems theory' may assist in fine-tuning managerial philosophies that provide stability in supply chain management because it is on the boundary of chaos that the greatest innovational creativity occurs. Neither 'management by rigid objectives' (MBO) nor 'management by instruction' (MBI) will be suitable for the information society of the twenty-first century because chaotic social systems will no longer be effectively managed. However, the capacity for self-organization will be derived essentially from how supply chain management members accept a shared set of values or principles for action-'management by values' (MBV). Complex systems theory deals with systems that show complex structures in time or space, often hiding simple deterministic rules. This theory holds that once these rules are found, it is possible to make effective predictions and even to control the apparent complexity. The state of chaos that self-organizes is attributable to the appearance of the 'strange attractor' and provides the ideal basis for creativity and innovation in the twenty-first century. In the self-organized state of chaos, social members are not confined to narrow roles and gradually develop their capacity for differentiation and relationships, growing progressively towards their maximum potential contribution to the efficiency of the organization. In this meaning, values act as organizers of 'attractors' of disorder, which, in the theory of chaos, are systems represented by usually regular geometric configurations that predict the long-term behavior of complex systems. In supply chain management organizations (as in all kinds of social systems) the initial principles end up as the final principles in the long term. An attractor is a model representation of the behavioral results of the system. The attractor is not a force of attraction or a goal-oriented presence in the system; it simply depicts where the system is heading based on its rules of motion. In supply chain management organizations that cultivate or shares values of autonomy, responsibility, independence, innovation, creativity, and proactivity, the risk of short-term chaos is mitigated by external complexities that organizations are currently confronting. The strategy is to alter the supply chain management's surroundings so that they can benefit from management by values (MBV).

The purpose of this paper is to present a conceptual framework on resilience types in supply chain networks.

Using a complex adaptive systems perspective as an organizing framework, the paper explores three forms of resilience: engineering, ecological and evolutionary and their antecedents and links these to four phases of supply chain resilience (SCRES): readiness, response, recovery, growth and renewal.

Resilient supply chains need all three forms of resilience. Efficiency and system optimization approaches may promote quick recovery after a disruption. However, system-level response requires adaptive capabilities and transformational behaviors may be needed to move supply chains to new fitness levels after a disruption. The three resilience types discussed are not mutually exclusive, but rather complement each other and there are synergies and tradeoffs among these resilience types.

The empirical validation of the theoretical propositions will open up new vistas for supply chain research. Possibilities exist for analyzing and assessing SCRES in multiple and more comprehensive ways.

The findings of the research can help managers refine their approaches to managing supply chain networks. A more balanced approach to supply chain management can reduce the risks and vulnerabilities associated with supply chain disruptions.

This study is unique as it conceptualizes SCRES in multiple ways, thereby extending our understanding of supply chain stability.

The purpose of this paper is to investigate the relationship between geographical traits consisting of institutional traits and cultural traits, and supply chain agility in third-party logistics providers.

A theoretical model was developed and assessed through a structured questionnaire survey using cross-sectional data from 170 third-party logistics providers registered in Uganda. To validate the suggested model, data were analysed using exploratory factor analysis, correlations and regressions.

Correlation results revealed that all institutional and cultural geographical traits in the model, i.e. infrastructural frameworks, regulatory frameworks, organisational culture and national culture are positively and significantly associated with supply chain agility. However, a further analysis using regression revealed that regulatory framework and organisational culture are the only significant predictors of supply chain agility and together, all the four traits account for 28.1% variance in supply chain agility.

This study applies the institutional theoretical framework to provide an empirical understanding of the role of institutional and cultural factors in supply chain management practice. Furthermore, it confirms and expands on the existing theories about supply chain agility.

The findings provide firm ground for managerial decisions regarding emphasis on external factors in building firms' supply chain agility. Managers should scan the macro-environment and make conscious firm decisions regarding institutions and culture in certain geographical locations. The host countries should also be aware of their role in building firms' supply chain agility.

Distinctive from the literature on antecedents of supply chain agility, which predominantly focuses on the firm and supply chain capabilities, this study utilises the paradigm of institutional fit to empirically show how managers in a developing country wishing to build supply chain agility should not only focus on their supply chains and internal operations, but go beyond and consider geographical traits when making firm location and/or operational decisions for certain geographical contexts in order to achieve fit.

This study examines the factors affecting organisations' agility and competitive capability in public and private sectors. Drawn from the literature on supply chain agility (SC agility), the factors of supply chain speed, visibility, flexibility, innovation and leadership are tested for further understanding.

Through purposive sampling, a sample of 261 responses was collected using a structured questionnaire. The participants were identified as supply chain practitioners from different industries of the United Arab Emirates (UAE). Data were analysed using partial least square-structural equation modelling (PLS-SEM).

Firms can improve the agility of their supply chains by developing strong supply chain leadership and flexibility, increasing the speed and visibility of the supply chain, and through innovation in supply chain operations. Additionally, competitive capabilities can also be enhanced through SC agility.

This study explores organisations' agility and competitive capability in public and private sectors of the UAE. The findings offer numerous practical insights into the UAE's business context and will help firms gain better competitive advantages through agile supply chain operations.

Procuring relief products and services is a challenging process for humanitarian organizations (HOs), yet it accounts for approximately 65% of relief operations’ costs (Moshtari et al., 2021). This paper aims to examine how procurement internal controls, materials and purchasing procedure standardization influence information integration and procurement performance.

In this study, partial least square structural equation models and multigroup analysis were used to analyze data collected from 170 HOs.

Procurement internal controls and material and purchasing procedure standardization fully mediate between information integration and procurement performance.

The study focuses only on HOs. Since humanitarian procurement projects take place over a period of several years, it is difficult to capture the long-term effects of information integration, procurement internal controls, material and purchasing procedure standardization and procurement performance. In this regard, a longitudinal study could be undertaken, provided that the required resources are available.

Procurement managers should implement information integration practices within acceptable procurement internal controls and standardize material and purchasing procedures to boost procurement performance.

By integrating information through procurement internal controls and standardizing material and purchasing procedures, procurement performance in a humanitarian setting can be systematically optimized.