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Article
Publication date: 13 November 2023

Mladen Adamovic

This research paper aims to elucidate why and how a fair supervisor influences an employee's job satisfaction. While various theoretical approaches have been explored and numerous…

Abstract

Purpose

This research paper aims to elucidate why and how a fair supervisor influences an employee's job satisfaction. While various theoretical approaches have been explored and numerous explanatory mechanisms investigated in prior organizational justice research, it is still unclear which explanatory mechanism is the dominant one to explain fairness effects. To address this gap, the author compares six distinct explanatory mechanisms of fairness effects on job satisfaction.

Design/methodology/approach

The author conducted a three-phase survey study with 309 employees from diverse organizations. The author measured all variables twice to control for stability effects and ensure stable findings. The author combined a path analysis with bootstrapping procedures using Mplus 8.3 software.

Findings

The influence of supervisor fairness on job satisfaction is primarily transmitted through an employee's negative emotions, a mechanism often examined in previous organizational justice research adopting the moral perspective of fairness.

Practical implications

Supervisors can increase employees' satisfaction with their jobs by treating them fairly and promoting a fair work environment. To increase the benefits of workplace fairness, supervisors can focus on the intervening mechanisms, such as emotions.

Originality/value

First, the author provides a fine-grained understanding of why supervisor fairness increases job satisfaction. Second, the author clarifies how the effects of supervisor fairness are transmitted. Third, the author identifies the most critical mediator to explain how supervisor fairness affects job satisfaction.

Book part
Publication date: 9 May 2014

Debbie P. S. Chia, Chong M. Lau and Sharon L. C. Tan

The widespread adoption of the Balanced Scorecard has led to a need to understand how performance measures affect employees’ attitudes and behaviors. Despite the growing trend in…

Abstract

Purpose

The widespread adoption of the Balanced Scorecard has led to a need to understand how performance measures affect employees’ attitudes and behaviors. Despite the growing trend in the implementation of the Balanced Scorecard, there is little research evidence available on the behavioral outcomes resulting from the use of nonfinancial performance measures. This study seeks to address this gap by examining several behavioral outcomes, including job satisfaction, organizational commitment and managerial performance, resulting from the use of financial and nonfinancial performance measures.

Methodology

Data were collected using a mailed questionnaire survey to manufacturing organizations in Singapore. Path analysis technique was employed in this study to investigate the relationships.

Findings

The results of the study show that behavioral outcomes are indifferent regardless of the nature and type of performance measures used. However, the relationships between performance measures and behavioral outcomes are indirect through procedural fairness and trust in supervisor.

Research limitations

Survey questionnaire method was used in this study and there are limitations associated with survey questionnaire method. As our sample was selected from large organizations, it is unclear if our results are generalizable to small organizations. Also, as our sample was selected from the manufacturing sector, generalizing our results to the nonmanufacturing sectors should be made with caution.

Practical implications

This study highlights the need for organizations to pay attention to issues pertaining to procedural fairness and interpersonal trust in the design and implementation of performance measurement systems.

Details

Performance Measurement and Management Control: Behavioral Implications and Human Actions
Type: Book
ISBN: 978-1-78350-378-0

Keywords

Article
Publication date: 1 July 2003

Edilberto F. Montemayor

Employee dissatisfaction with merit pay is a long‐standing problem. This study introduces four explanatory constructs, based on decisional and interactional fairness notions, that…

Abstract

Employee dissatisfaction with merit pay is a long‐standing problem. This study introduces four explanatory constructs, based on decisional and interactional fairness notions, that describe how supervisors implement merit pay and predict merit pay satisfaction. Multigroup confirmatory factor analyses, applied to a sample of American employees (N = 415) and a sample of Venezuelan employees (N = 239), show that the five constructs introduced here are distinct from each other and that their measures generalize across countries (cultures and languages).

Details

Management Research: Journal of the Iberoamerican Academy of Management, vol. 1 no. 2
Type: Research Article
ISSN: 1536-5433

Keywords

Article
Publication date: 26 April 2013

Lynn R. Offermann, Tessa E. Basford, Raluca Graebner, Sumona Basu DeGraaf and Salman Jaffer

The present study aims to apply the construct of microaggressions to organizational contexts by examining perceptions of discrimination in ambiguous interactions between White…

1842

Abstract

Purpose

The present study aims to apply the construct of microaggressions to organizational contexts by examining perceptions of discrimination in ambiguous interactions between White supervisors and Black subordinates and their impact on work outcomes under varying conditions of leader fairness.

Design/methodology/approach

US participants (N=387) responded to scenarios describing supervisor‐subordinate interactions involving subtle to blatant discrimination, after being told either that the supervisor had a history of fair, equitable treatment of subordinates or that the supervisor had a history of unfairness and inequity.

Findings

Leader equity impacted discrimination perceptions, affording leaders greater benefit of the doubt in ambiguous interracial interactions. For all levels of microaggression severity, microaggressions were perceived less when the supervisor had a reputation for equity and fairness; expected work outcomes were also better when the supervisor had a reputation for equity and fairness at all levels of microaggression severity.

Research limitations/implications

As blatant discrimination grows more and more unacceptable, examining the subtle and sometimes unintended aspects of workplace discrimination is increasingly important. The authors’ results suggest that a leader's reputation for equity and fairness may mitigate the effects of racial slights.

Originality/value

To the authors’ knowledge, this is the first study to examine the impact of leader equity on microaggressions and the first to empirically explore the impact of microaggressions on work outcomes. Their results suggest the importance of establishing leader reputations of fairness and training staff to recognize even subtle forms of discrimination and exclusion.

Details

Equality, Diversity and Inclusion: An International Journal, vol. 32 no. 4
Type: Research Article
ISSN: 2040-7149

Keywords

Book part
Publication date: 10 June 2016

Maarten Van Craen

In this chapter, I reflect on the foundations of the “fair policing from the inside out” approach to identify elements that may complement and refine this theoretical framework.

Abstract

Purpose

In this chapter, I reflect on the foundations of the “fair policing from the inside out” approach to identify elements that may complement and refine this theoretical framework.

Methodology/approach

I address the question of how fair policing can be achieved from a multidisciplinary perspective. Insights and empirical evidence from criminology, psychology, management, and political science/public administration are used to theorize the relationship between internal and external procedural justice.

Findings

Both the theoretical framework itself and the conceptual model that has been derived from it are refined. In total, four aspects are elaborated: (1) I stress more explicitly the potential mediating role of moral alignment with citizens; (2) I point more explicitly at the potential mediating role of trust in supervisors and moral alignment with supervisors; (3) I hypothesize that strain/stress may mediate the relationship between internal and external procedural fairness; and (4) I hypothesize several links between mediators.

Originality/value

This chapter contributes to the challenge of theorizing the origins of fair policing. It aims at widening the scope of police research.

Details

The Politics of Policing: Between Force and Legitimacy
Type: Book
ISBN: 978-1-78635-030-5

Keywords

Article
Publication date: 14 June 2021

Kevin Baird, Sophia Xia Su and Nuraddeen Nuhu

This study examines the mediating role of the fairness of performance appraisal on the association between the extent of use of strategic performance measurement systems (SPMSs…

Abstract

Purpose

This study examines the mediating role of the fairness of performance appraisal on the association between the extent of use of strategic performance measurement systems (SPMSs) with SPMS effectiveness.

Design/methodology/approach

Data were collected using an online survey distributed to 656 Australian middle and lower level managers.

Findings

The findings reveal that informational fairness mediates the association between SPMSs (link to value drivers and the use of multidimensional performance measures) with performance-related outcomes; procedural fairness mediates the association between SPMSs (link to strategy and the use of multidimensional performance measures) with staff-related outcomes and distributive fairness mediates the association between the use of SPMSs (all three types) with both performance and staff-related outcomes.

Originality/value

The study provides a unique insight into the importance of fairness (the distributive, informational and procedural fairness of the performance appraisal system) in mediating the associations between the extent of use of SPMSs and SPMS effectiveness. The findings contribute to the human resource management (HRM) “black box” literature by providing an insight into the behavioural mechanism through which a specific human resource management practice (i.e. the SPMS) influences organisational performance.

Book part
Publication date: 14 July 2006

Adam S. Maiga

This study uses a path analytic model to investigate the influence of fairness (i.e., procedural fairness, distributive fairness, and interactional fairness) on managers’ budget…

Abstract

This study uses a path analytic model to investigate the influence of fairness (i.e., procedural fairness, distributive fairness, and interactional fairness) on managers’ budget satisfaction and the influence of managers’ budget satisfaction on budget performance. To this end, data from 92 U.S. individual managers are used for the study. The results show that fairness perceptions have a significant positive impact on budget satisfaction which, in turn, positively affects budget performance. Further analyses indicate that budget satisfaction mediates the relationship between fairness measures and budget performance. The implications, limitations, and directions for future research are discussed.

Details

Advances in Accounting Behavioral Research
Type: Book
ISBN: 978-1-84950-448-5

Article
Publication date: 1 September 2021

Hassan Danaeefard, Abdolali Ahmadzahi Torshab, Masoumeh Mostafazadeh, Jalil Delkhah and Fahimeh Imanikhah

The purpose of this study is to investigate the effect of organizational goal ambiguity (OGA) on public service motivation (PSM) considering the mediating role of job satisfaction…

Abstract

Purpose

The purpose of this study is to investigate the effect of organizational goal ambiguity (OGA) on public service motivation (PSM) considering the mediating role of job satisfaction (JS), performance appraisal (PA) and perceived organizational fairness (POF) in the Iranian public sector. This research also seeks to answer this question: to what extent PSM confirmed in Western countries is generalizable to the Iranian public sector?

Design/methodology/approach

A survey of 779 employees working in 16 ministries of Iran was administered. Confirmatory factor analysis (CFA) and hierarchical regression were applied to test the model and the mediators.

Findings

The results indicate that OGA negatively affects PSM, and this relationship is mediated by JS, PA and POF. Furthermore, the research findings have varied across ministries, contract type, positions and gender. Most importantly, the generalizability of the PSM construct is limited in the public sector of Iran since two of four dimensions of PSM were confirmed, that is, an attraction to public service and self-sacrifice (compassion).

Practical implications

This paper provides managers and decision makers with a clear understanding of the effects of context (including goal ambiguity, the importance of employee's attitudes and HR systems in shaping unique intrinsic motivation for public organizations) on employee's PSM. Also, these findings show how they can manage and motivate employees to engage in PSM. By clarifying organizational goals or making an association between job tasks and higher-level goals, practitioners can stimulate PSM at work.

Originality/value

This paper advances a new and further understanding of antecedent and mediators of PSM in Iran. Also, it provides an explanation of its generalizability and the role of organizational climate in fostering it.

Article
Publication date: 25 October 2022

Robert Patrick Peacock, Sanja Kutnjak Ivkovich, Krunoslav Borovec and Irena Cajner Mraovic

Though contemporary police organizational behavior scholars often limit their measure of organizational justice to just supervisory procedural justice, this study examines how the…

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Abstract

Purpose

Though contemporary police organizational behavior scholars often limit their measure of organizational justice to just supervisory procedural justice, this study examines how the additional dimensions of supervisor trustworthiness and peer procedural justice compare with procedural justice in their role shaping police outcomes.

Design/methodology/approach

A survey of 638 police officers in Zagreb, Croatia, was used to regress three separate dimensions of organizational justice on key officer attitudes toward their duties.

Findings

The authors found that supervisor trustworthiness and peer procedural justice were the dominant predictors of officers' rule compliance and trust in the public.

Originality/value

The findings suggest that police scholars and practitioners seeking to better understand the role of officer judgments on resisting agency reform should consider the precedent in corporate behavior research to specifically test the unique roles of multiple components of police organizational behavior on policing outcomes.

Details

Policing: An International Journal, vol. 46 no. 1
Type: Research Article
ISSN: 1363-951X

Keywords

Article
Publication date: 1 December 1999

L. Thomas Winfree and Greg Newbold

Police in New Zealand have a well established community‐policing tradition. The current research is based on a survey of 440 officers, or roughly 6 per cent of the New Zealand…

1845

Abstract

Police in New Zealand have a well established community‐policing tradition. The current research is based on a survey of 440 officers, or roughly 6 per cent of the New Zealand Police’s sworn personnel. We focused on the personal values, interpersonal relationships, and work situations of the officers as a way of understanding their respective levels of satisfaction with their jobs and assessment of their superiors. The goal was to determine the extent to which job satisfaction and perceptions of supervisory support varied within a national police force officially committed to community policing. The findings suggest that, even in a national police with an avowed community‐policing orientation, not all police officers perceived the work world in the same terms. We further address the policy implications of these findings.

Details

Policing: An International Journal of Police Strategies & Management, vol. 22 no. 4
Type: Research Article
ISSN: 1363-951X

Keywords

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