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Article
Publication date: 1 October 2003

Javier C. Cuervo and Low Sui Pheng

Dunning’s eclectic paradigm of international production, which focuses on the ownership, location and internalisation factors, presents a useful framework to explain the foreign…

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Abstract

Dunning’s eclectic paradigm of international production, which focuses on the ownership, location and internalisation factors, presents a useful framework to explain the foreign value‐added activities of transnational corporations. “Eclectic paradigm” means a general framework or model chosen from what is preferred from various theories, systems or doctrines. The present study extends the eclectic paradigm to a study of Singapore transnational construction corporations (STCCs) and examines what location factors are viewed as the most significant for STCCs engaged in foreign value‐added construction‐related activities in their major international construction market. This study examines if these location factors vary significantly according to firm‐specific contextual variables in the STCCs, such as size, international age, multinationality and extent of specialisation/diversification, as well as the major reasons for STCCs to export their services overseas. The most important host location factors identified by STCCs operating in other Southeast Asian countries are: the host governments’ attitudes, policies and regulatory framework; the social, political, cultural and geographic factors; and the cost of doing business factors.

Details

Engineering, Construction and Architectural Management, vol. 10 no. 5
Type: Research Article
ISSN: 0969-9988

Keywords

Article
Publication date: 16 March 2020

Shang Gao, Low Sui Pheng and Wanying Tay

Lean has been adopted in various industries (i.e. construction, health care and service) over the years; the level of lean adoption in facility management is relatively unknown…

Abstract

Purpose

Lean has been adopted in various industries (i.e. construction, health care and service) over the years; the level of lean adoption in facility management is relatively unknown. The purpose of this study is to analyze the 14 lean management principles (LMPs) and seek to develop an understanding as to whether LMPs, which are most commonly used by the manufacturing companies, are relevant to the facility personnel’s scope of work. The research scope focuses on international schools located in Singapore.

Design/methodology/approach

For the purpose of this study, a conceptual framework that focuses on connecting the 14 lean production principles to facility management has been developed. Questionnaire survey and interviews were used. A total of 30 facilities professionals from eight international schools participated in the survey. Six interviews were followed up to gain deeper insights into the extent of lean importance and implementation in the work of facility personnel in a school environment.

Findings

The survey findings revealed that P8 “use of reliable technology”, P9 and P10 relating to leadership and people development, P12 “go and see for yourself” and P14 “continuous improvement” are generally perceived more important than the other LMPs and are also well implemented. On the contrary, P3 “use the ‘pull’ system” is considered the least important principle. The interview findings also offer insights into modifications of some LMPs for the facilities management (FM) sector.

Research limitations/implications

There are several limitations affecting this study. First, the research sample size was small. Only 30 respondents participated in this study. Second, as this study is one of the first to explore the applicability of lean in FM, there is no consensus on how to define lean, which means that the LMPs could be interpreted in many ways.

Originality/value

The adoption of lean in FM can potentially optimize the value of the school organization. It is recommended that more research be conducted, resulting in a more holistic and representative study of the applicability of lean FM.

Details

Facilities , vol. 38 no. 7/8
Type: Research Article
ISSN: 0263-2772

Keywords

Article
Publication date: 3 August 2021

Shang Gao, Sui Pheng Low and Hua Qian Gong

The purpose of this study is to investigate the effects of the activity-based workspace (ABW) on employee belonging. Place attachment theory (PAT) is used as a proxy to understand…

Abstract

Purpose

The purpose of this study is to investigate the effects of the activity-based workspace (ABW) on employee belonging. Place attachment theory (PAT) is used as a proxy to understand and measure the belongingness of employees to their physical workplaces.

Design/methodology/approach

A case study of a bank’s newly retrofitted ABW office is conducted, providing fresh perspectives on the effect of ABW on employee belonging. A questionnaire survey was used to understand employee belongingness. Surveys are conducted with employees of the bank (n = 100) who experienced the transition from the conventional open-plan office with designated seats to an ABW, to understand and compare the change in employee belonging after the transition, by studying the level of belonging achieved in the space before and after.

Findings

The results showed that there was a positive sense of belongingness amongst employees working in the ABW space, as per the PAT framework and an increased sense of belongingness compared with the previous conventional open-plan office. However, ABWs were found to also have a negative effect on employees’ sense of control and security.

Originality/value

Maslow’s hierarchy of needs indicates that a feeling of belonging is fundamental to humans. The need for belonging is also applicable in the workplaces of today’s progressive corporate organisations, where there is increased pressure and incentive to appeal to and retain talent. This research was conducted in response to the huge growth in interest in activity-based working across the corporate real estate community. As there has been no prior research done in the area of the emotional need for belongingness in ABW.

Article
Publication date: 3 April 2018

Sui Pheng Low, Shang Gao and Jun Kai Ang

There have recently been an increasing number of scientific studies exploring the effectiveness of practising Chinese geomancy or feng shui in the built environment. However…

Abstract

Purpose

There have recently been an increasing number of scientific studies exploring the effectiveness of practising Chinese geomancy or feng shui in the built environment. However, these are rather generic studies focusing mainly on urban planning, architecture and interior design. The impetus for this present research stems from the lack of understanding relating to the practice of feng shui in Facilities Management (FM). Bridging these two disciplines, this study examines the relevance of and relationship between feng shui and FM principles.

Design/methodology/approach

A questionnaire survey was conducted, the results of which affirm the validity of the assimilated relationships between the two disciplines. Interviews with three groups of experts – the feng shui practitioners, facilities managers and feng shui practitioners who are also building professionals – were also conducted to verify the assimilation of the two disciplines with a view to draw new perspectives for better understanding.

Findings

The principles of feng shui and FM were studied, and the validity of the relationships between 15 feng shui principles and three FM activities were examined. The latter relates specifically to building fabric cleaning, routine external site/lot cleaning and road and pavement cleaning. It was found that specific feng shui principles and scenarios appear to influence the three FM activities. The statistical analysis shows that the means of specific feng shui scenarios in relation to FM activities were consistently higher than those of the feng shui principles. The one-sample t-test indicates that all the feng shui principles were significant in affecting the three FM activities.

Research limitations/implications

This study provides a better understanding of the relevance of feng shui principles influencing FM principles. It also revealed the challenges and limitations in bridging the relationships between these two disciplines.

Originality/value

This study is the first investigation to examine the relevance and relationship between feng shui and FM practice. This serves to encourage further research to determine how feng shui design implementation will affect the ease of conducting FM activities. If the relationship is established, as is the case from this study, then the implementation of feng shui principles in building design can be encouraged to positively influence the ease of conducting FM activities downstream in the occupancy stage. This can serve to contribute to the improvement of sustainable building design. It can also contribute to the scientific investigation of feng shui, which has so far been largely overlooked in built environment studies. Such studies can help to demystify and provide logical and scientific interpretations of how feng shui principles actually work.

Details

Facilities, vol. 36 no. 5/6
Type: Research Article
ISSN: 0263-2772

Keywords

Article
Publication date: 20 June 2023

Gao Shang, Sui Pheng Low and Xin Ying Valen Lim

The rise of artificial intelligence (AI) and differing attitudes towards its adoption in the building and environment (B&E) industry has an impact upon whether companies can meet…

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Abstract

Purpose

The rise of artificial intelligence (AI) and differing attitudes towards its adoption in the building and environment (B&E) industry has an impact upon whether companies can meet changing demand and remain relevant and competitive. The emergence of Industry 4.0 technologies, coupled with the repercussions of COVID-19, increases the urgency and opportunities offered that companies must react to, as disruptive technologies impact how project management (PM) professionals work and necessitate acquisition of new skills. This paper attempts to identify the drivers of and barriers to, as well as the general perception and receptiveness of local PM professionals towards, AI adoption in PM and thereby propose potential strategies and recommendations to drive AI adoption in PM.

Design/methodology/approach

This study employs both quantitative and qualitative approaches to examine the findings gathered. A survey questionnaire was used as the primary method of gathering quantitative data from 60 local PM professionals. Statistical tests were performed to analyse the data. To substantiate and validate the findings, in-depth interviews with several experienced industry professionals were performed.

Findings

It is found that top drivers include support from top management and leadership, organisational readiness and the need for greater work productivity and efficiency. Top barriers were found to be the high cost of AI implementation and maintenance and the lack of top-down support and skilled employees trained in AI. These findings could be attributed to the present state of AI technologies being new and considerably underutilised in the industry. Hence, substantial top-down support with the right availability of resources and readiness, both in terms of cost and skilled employees, is paramount to kick-start AI implementation in PM.

Originality/value

Little research has been done on the use of AI in PM locally. AI's potential to improve the productivity and efficiency of PM processes in the B&E industry cannot be overlooked. An understanding of the drivers of, barriers to and attitudes towards AI adoption can facilitate more intentional and directed oversight of AI's strategic roll-out at both the governmental and corporate levels and thus mitigate potential challenges that may hinder the implementation process in the future.

Details

Built Environment Project and Asset Management, vol. 13 no. 5
Type: Research Article
ISSN: 2044-124X

Keywords

Article
Publication date: 1 December 1999

Low Sui Pheng and Wee Tian Sin

Presents the principles of thirty six Chinese classical strategies which includes strategies for attack, strength, confrontation, confusion, gaining ground and desperate…

Abstract

Presents the principles of thirty six Chinese classical strategies which includes strategies for attack, strength, confrontation, confusion, gaining ground and desperate situations. Applies these to strategic planning and marketing rather than the traditional use on battlefields. Uses anecdotal evidence to give examples and suggests that they are relevant to many other business areas.

Details

Asia Pacific Journal of Marketing and Logistics, vol. 11 no. 4
Type: Research Article
ISSN: 1355-5855

Keywords

Article
Publication date: 1 February 1993

Low Sui Pheng

The relationship between construction and economic development has been the subject of much study in Singapore. None has, however, shown the stages through which construction…

Abstract

The relationship between construction and economic development has been the subject of much study in Singapore. None has, however, shown the stages through which construction quality in the industry has evolved over the last 30 years nor the significant role played by the government in achieving quality construction among indigenous building firms. Explores the relationship between the Singapore economy and quality in the construction industry. The evidence documented suggests a link between construction quality and economic development in Singapore. Proposes a conceptual framework which depicts this relationship.

Details

International Journal of Quality & Reliability Management, vol. 10 no. 2
Type: Research Article
ISSN: 0265-671X

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Article
Publication date: 1 December 2001

Low Sui‐PPheng and Sarah Danielle Khoo

Explains 5‐S, the acronym for five Japanese words: seiri, seiton, seiso, seiketsu and shitsuke which, when translated, mean organisation, neatness, cleanliness, standardisation…

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Abstract

Explains 5‐S, the acronym for five Japanese words: seiri, seiton, seiso, seiketsu and shitsuke which, when translated, mean organisation, neatness, cleanliness, standardisation and discipline respectively. They have been referred to as the five keys to a total quality environment. This article introduces the 5‐S principles and shows how they can be applied to enhance team performance by drawing management and staff to a common set of organisational objectives. Proposes the implementation of a formal 5‐S system in organisations to facilitate employee participation for the generation of ideas. This system helps an organisation to produce consistently good quality products and services.

Details

Team Performance Management: An International Journal, vol. 7 no. 7/8
Type: Research Article
ISSN: 1352-7592

Keywords

Article
Publication date: 1 January 1992

Low Sui Pheng

Most large‐scale construction projects in developing countries usedto be dominated by contracting firms from the developed world. Thisphenomenon was observed in the construction…

Abstract

Most large‐scale construction projects in developing countries used to be dominated by contracting firms from the developed world. This phenomenon was observed in the construction industry of Singapore. However, over the last two or three decades, local contracting firms in Singapore were groomed to take on more sophisticated and complex contracts in the domestic market; Singaporean construction firms are now even exporting their accumulated expertise overseas. Traces the development of the construction industry in Singapore and synthesizes the Government‐led national marketing effort which has collectively provided assistance and encouragement for local construction firms to venture into overseas markets. Construction export marketing at the national level is emphasized. The lessons which can be learned from the Singapore experience would be useful for other developing countries in search of a similar paradigm in economic development and export marketing.

Details

Marketing Intelligence & Planning, vol. 10 no. 1
Type: Research Article
ISSN: 0263-4503

Keywords

Article
Publication date: 1 March 2000

Low Sui Pheng

Examines the recent research on advertising in mainland China over the 1979‐1998 period. Suggests that findings show a sustained effort in academic research/publications on…

Abstract

Examines the recent research on advertising in mainland China over the 1979‐1998 period. Suggests that findings show a sustained effort in academic research/publications on advertising in China is in the early stage of its development and whilst many areas have been researched, there are many more yet to be touched. Concludes that the research is seldom based on established theoretical or conceptual framework and the research methods and types of analysis used have not been very advanced when compared to general advertising research.

Details

Asia Pacific Journal of Marketing and Logistics, vol. 12 no. 1
Type: Research Article
ISSN: 1355-5855

Keywords

21 – 30 of 178