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Article
Publication date: 13 June 2016

Sandeep Vij and Harpreet Singh Bedi

The purpose of this paper is to operationalize the subjective measures of business performance and assessing their justification for use in place of objective measures of business…

3620

Abstract

Purpose

The purpose of this paper is to operationalize the subjective measures of business performance and assessing their justification for use in place of objective measures of business performance.

Design/methodology/approach

The study is based on a sample survey of 171 companies listed on Bombay Stock Exchange, India. A cross-sectional descriptive research design has been used. Exploratory factor analysis was used to assess the factor structure and dimensionality of objective and subjective measures of business performance. The psychometric properties of these measures and their interrelationship have been assessed through confirmatory factor analysis.

Findings

The study finds a strong positive correlation between subjective business performance and objective business performance. The study finds it justified to use the subjective measures of business performance.

Research limitations/implications

Response bias may have crept in because of self-reported measure used for the study. Future researchers may cross-verify the subjective perception of respondents with data available from the records of the firms. Second, the study focuses only on financial and operational indicators of performance. The future studies may widen the scope of business performance by incorporating the interests of other stakeholders like suppliers, government, environment and society in general.

Practical implications

The strategy researchers confronting the challenge of adopting appropriate measures of business performance can use either or both of subjective and objective performance measures, as suggested in this study. The study has suggestions for strategic decision makers regarding measurement of business performance in terms of financial as well as operational indicators.

Originality/value

The study operationalizes and validates two measures of performance, namely, subjective business performance and objective business performance. The study contributes to the strategic management literature by providing evidence for association between objective and subjective measures of performance.

Details

International Journal of Productivity and Performance Management, vol. 65 no. 5
Type: Research Article
ISSN: 1741-0401

Keywords

Article
Publication date: 6 May 2021

Rocío Rodríguez, Nils Høgevold, Carmen Otero-Neira and Göran Svensson

The purpose of this paper is to test the relationship between objective and subjective sales performance and salespeople’s economic and non-economic satisfaction in a sequential…

Abstract

Purpose

The purpose of this paper is to test the relationship between objective and subjective sales performance and salespeople’s economic and non-economic satisfaction in a sequential logic model.

Design/methodology/approach

Based on a questionnaire survey using a deductive approach. A total of 315 companies were ultimately selected for participation in the study, to represent a range of companies from different industries and company sizes in the product-oriented business sector of Norway. A total of 236 questionnaires were returned, generating a response rate of 74.9%.

Findings

The sequential logic of objective and subjective sales performance, in connection with salespeople’s economic and non-economic satisfaction, reveals an underlying structure that can link existing theory and previous studies on sales performance and salesperson satisfaction in business-to-business (B2B) settings.

Research limitations/implications

The results reported applying only to a B2B setting, to test whether the sequential logic model and mediating effects still hold in such setting. This study is also limited to product-oriented companies in Norway, which offers the opportunity for a future study to verify whether the refined research model also applies to service-oriented companies.

Practical implications

The results indicate that the constructs of objective and subjective sales performance and salespeoplés economic and non-economic satisfaction are intertwined in a B2B setting. Specifically, these constructs are related to one another sequentially.

Originality/value

Contributes to structuring in a B2B setting, the relationships between objective and subjective sales performance on the one hand and salespeoplés economic and non-economic satisfaction on the other. It also highlights two mediating effects, namely, subjective sales performance mediates the relationship effect between objective sales performance and salespeoplés economic satisfaction and salespeople economic’s satisfaction mediates the relationship effect between subjective sales performance and salespeople’s non-economic satisfaction.

Article
Publication date: 15 May 2017

Mathieu Dunes and Bernard Pras

This paper aims to analyze the impact of brand management system (BMS) practices on subjective and objective performance in both service- and product-oriented sectors.

1607

Abstract

Purpose

This paper aims to analyze the impact of brand management system (BMS) practices on subjective and objective performance in both service- and product-oriented sectors.

Design/methodology/approach

Based on a “grounded-in-practice” approach to BMS, a comprehensive formative BMS scale is developed and its validity is assessed. The impact of BMS on subjective brand performance (i.e. predictive validity) and on objective financial performance is assessed. Data are collected from a sample of 298 brand managers and marketing directors in five business sectors (cosmetics, convenience goods, industry, bank/insurance and media) and from a financial database. Path analysis and multigroup analysis are performed to test mediating and moderating effects.

Findings

The results reveal that subjective brand performance (perceived brand performance) mediates the relationship between the BMS and objective financial performance of the firm and on each of the three BMS dimensions; and product-oriented (vs service-oriented) sector positively moderates the relationship between the BMS and subjective brand performance.

Research limitations/implications

The paper offers insights into adapting brand management practices along all BMS dimensions to achieve better business performance and improve objective financial performance in product-oriented activities. It highlights the role of brand management implementation, as well as the role of brand management in hierarchical relationships, in improving performance in service activities.

Practical implications

The formative BMS scale offers a tool which can be used to improve strategic decisions and give practical guidance on product vs service sector specificities. The indirect impact of a BMS on financial objective performance reinforces the legitimacy of brand managers and marketing managers.

Originality/value

This paper shows the impact of the BMS on objective financial performance by using a “grounded-in-practice” BMS scale. It also affords explanation on sectoral effects of brand management practices and their consequences on subjective and objective performance.

Details

Journal of Product & Brand Management, vol. 26 no. 3
Type: Research Article
ISSN: 1061-0421

Keywords

Article
Publication date: 4 July 2018

Maria Chiara Demartini and Sara Trucco

The purpose of this paper is to investigate the effect of the use of subjective (objective) performance measures on relevant organisational outcomes, namely perceived managerial…

Abstract

Purpose

The purpose of this paper is to investigate the effect of the use of subjective (objective) performance measures on relevant organisational outcomes, namely perceived managerial discretion (PMD) and manager’s satisfaction with the performance measurement system (PMS). Furthermore, the paper analyses the indirect link between subjective vs objective measures and managers’ satisfaction through PMD.

Design/methodology/approach

To test the research hypotheses, a paper-based questionnaire was sent to Italian health care managers in Lombardy. Thus, a PLS-SEM analysis was performed on a data set of 97 Italian health care managers.

Findings

Empirical findings showed that objective measures are more capable of supporting the managerial perception of discretion when compared to more subjective ones such as “fads” and “fashions”, and that managers are more satisfied with the PMS when it is grounded on objective measures rather than subjective ones.

Originality/value

The paper operationalizes and empirically tests the measure of PMD, linking this to antecedents and consequences. It also extends the literature on subjectivity in the PMS, since it develops new knowledge on the choice between subjective and objective measures by applying this choice to a variety of PMS, whereas prior literature on objective vs subjective measures has mainly focussed on performance evaluation.

Open Access
Article
Publication date: 6 December 2019

Tinka van Vuuren, Jeroen P. de Jong and Peter G.W. Smulders

The purpose of this paper is to test the relationship between subjective job insecurity and self-rated job performance, and to assess how this association is different across…

4252

Abstract

Purpose

The purpose of this paper is to test the relationship between subjective job insecurity and self-rated job performance, and to assess how this association is different across different employment groups.

Design/methodology/approach

The authors used a data set owned by TNO and Statistics Netherlands of more than 89,000 Dutch workers and self-employed that is a representative sample of the Dutch workforce. The authors included data from 2014 and 2016 assessing subjective job insecurity in terms of “a concern about the future of one’s job/business” and self-rated job performance.

Findings

The effect size of the association between subjective job insecurity and self-rated job performance is small. For temporary agency workers and on-call workers, the association between subjective job insecurity and job performance is weaker compared to permanent workers and fixed-term workers. However for self-employed workers with and without employees, however, the relation between subjective job insecurity and job performance is stronger compared to permanent workers.

Research limitations/implications

The biggest limitation is the cross-sectional design of the study, which limits conclusions about causality.

Practical implications

The finding that subjective job insecurity goes together with less work performance shows that job insecurity has no upside for the productivity of companies.

Originality/value

The study provides a deeper understanding of the relationship between subjective job insecurity and self-rated job performance on a national level.

Details

Career Development International, vol. 25 no. 3
Type: Research Article
ISSN: 1362-0436

Keywords

Article
Publication date: 1 April 2008

Fanny Caranikas‐Walker, Sanjay Goel, Luis R. Gómez‐Mejía, Robert L. Cardy and Arden Grabke Rundell

The empirical support for agency theory explanations for the great variance in CEO pay has been equivocal. Drawing from the performance appraisal literature, we hypothesize that…

Abstract

The empirical support for agency theory explanations for the great variance in CEO pay has been equivocal. Drawing from the performance appraisal literature, we hypothesize that boards of directors incorporate human judgment into the evaluation and reward of CEO performance in order to balance managerial risk with agency costs. We test Baysinger and Hoskisson’s (1990) proposition that insider‐dominated corporate boards rely on subjective performance evaluation to reward the CEO, and we argue that R&D intensity influences this relationship. Using a sample of Fortune firms, findings support our contention that human judgment is important in evaluating and rewarding CEO performance.

Details

Management Research: Journal of the Iberoamerican Academy of Management, vol. 6 no. 1
Type: Research Article
ISSN: 1536-5433

Keywords

Article
Publication date: 15 June 2010

Charlene K. Stokes, Tamera R. Schneider and Joseph B. Lyons

The purpose of this paper is to present an empirical examination of the convergent validity of the two foremost measurement methods used to assess adaptive performance: subjective…

3532

Abstract

Purpose

The purpose of this paper is to present an empirical examination of the convergent validity of the two foremost measurement methods used to assess adaptive performance: subjective ratings and objective task scores. Predictors of adaptive performance have been extensively examined, but limited research attention has been directed at adaptability itself as a validated construct within the job performance domain. Due to this neglect, it is unclear if researchers can generalize findings across criterion measurement methods.

Design/methodology/approach

Teams of five (275 individuals) performed a computer‐based task that involved a series of disruptions requiring an adaptive response. In addition to post‐disruption task scores, subjective self‐ and peer‐ratings of adaptive performance were collected.

Findings

Results did not indicate strong support for the convergent validity of subjective and objective measures. Although the measures were significantly related (r=0.47, p < 0.001) and shared a relatively similar correlation pattern in the multitrait‐multimethod matrix, 78 percent of the variance between measures was unexplained.

Research limitations/implications

Given the goal of understanding “job” performance, results should be confirmed for actual jobs where adaptive performance is imperative (e.g. emergency response, multicultural teams).

Practical implications

These findings should serve as a warning that the construct validity of adaptive performance has yet to be fully established, and previous research results should be interpreted cautiously as generalizations about adaptive performance may be limited by the particular measures used to assess the construct.

Originality/value

This study was unique in its examination of both subjective and objective measures of adaptive performance. The findings of the present study highlight the need for sound theory to support the adaptive performance construct.

Details

Team Performance Management: An International Journal, vol. 16 no. 3/4
Type: Research Article
ISSN: 1352-7592

Keywords

Article
Publication date: 28 February 2023

Mamta Tripathi

This study aims to empirically explore the effect of virtuous leadership on the individual performance of an employee in light of “institutional theory”, considering work…

Abstract

Purpose

This study aims to empirically explore the effect of virtuous leadership on the individual performance of an employee in light of “institutional theory”, considering work engagement and subjective happiness as parallel mediators with specific reference to the banking sector in India.

Design/methodology/approach

The data were gathered through a survey questionnaire from bank workers employed in branches across central India. After the survey, 453 responses were accepted for analysis after excluding incomplete returns. Structural equation modelling (SEM) was used to test the hypotheses and validation of the proposed model.

Findings

The results revealed the integrated association of virtuous leadership and individual performance in relation to the Indian banking sector. This study also found a significant parallel mediating function of work engagement and subjective happiness in the positive relationship between virtuous leadership and self-assessed individual performance.

Research limitations/implications

Individual performance was assessed using respondents' perceptions of their own performance. Though appropriate care was made to avoid procedural and statistical common method bias, the possibility of an exaggerated relationship between constructs and single-source could not be excluded.

Practical implications

The findings indicate that banks may benefit from a greater emphasis on virtuous leadership in both staff selection and leadership development programmes. According to the present research, employees who believe in the virtuous character of their leader feel more engaged and happier and exhibit better performance; this can help the efficiency of Indian banks.

Originality/value

The study significantly bridges the gap in current literature by explaining the mechanism of the effect of virtuous leadership on individual performance in the Indian banking sector. The study has also addressed the gaps in individual performance literature and has empirically established the layered connection.

Details

International Journal of Productivity and Performance Management, vol. 73 no. 2
Type: Research Article
ISSN: 1741-0401

Keywords

Content available
Article
Publication date: 1 March 2004

Gregory B. Murphy and Stephen K. Callaway

The importance of performance measurement is largely undisputed. There is debate, however, regarding the equivalency of objective and subjective performance measures.This debate…

1362

Abstract

The importance of performance measurement is largely undisputed. There is debate, however, regarding the equivalency of objective and subjective performance measures.This debate has not considered a frequently used subjective measure, satisfaction with performance, to be an important measure independent of its equivalency with objective measures. Using a sample of 368 manufacturing firms, this study found that objective measures explained only a modest amount of variance in satisfaction with performance and that other variables added significantly to the explained variance.These factors included perceived environmental hostility, vulnerability, perceived competitive advantage, and commitment.

Details

New England Journal of Entrepreneurship, vol. 7 no. 2
Type: Research Article
ISSN: 2574-8904

Article
Publication date: 16 January 2017

Daniel Rottig

The purpose of this paper is to provide a quantitative integration of the existing empirical body of literature on culture and acquisition performance.

1556

Abstract

Purpose

The purpose of this paper is to provide a quantitative integration of the existing empirical body of literature on culture and acquisition performance.

Design/methodology/approach

The study is based on a meta-analytical approach that synthesizes 189 effect sizes from 24 independent samples with a total sample size of n=5,496 acquisitions.

Findings

This meta-analytical study found a consistently negative and significant relationship between organizational cultural differences and acquisition performance, and a dual effect of national cultural differences (i.e. cultural distance) on acquisition performance. It further identified significant methodological and contextual moderators and discusses the implications for acquisitions in emerging markets.

Research limitations/implications

Due to the nature of meta-analyses, this study is based on existing (i.e. available secondary) data. Future research may collect novel, primary data to further test the conceptual model and respective relationships developed therein.

Practical implications

This study sheds light onto the culture-based performance determinants of acquisitions and the effects of methodological and contextual moderator variables. Given the significant importance of acquisitions across organizational and national cultures, the findings may inform business practitioners when developing sustainable strategies to successfully integrate organizations that are culturally different and/or are located in culturally diverse environments.

Social implications

A better understanding about the culture-based performance determinants of acquisitions may inform public policy makers about how to regulate and set incentives for acquisitions, which constitute a main vehicle through which firms undertake foreign direct investment, and which can be considered a global sustainable growth strategy for multinational corporations and entire economies.

Originality/value

This paper is original in that it provides a large-scale and in-depth quantitative integration and synthesis of the empirical literature on culture and acquisition performance based on a meta-analytical approach and so has important theoretical value and empirical implications for future emerging market research.

Details

International Journal of Emerging Markets, vol. 12 no. 1
Type: Research Article
ISSN: 1746-8809

Keywords

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