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College badminton gymnasium is an important place where students take physical exercise. Student satisfaction index for badminton gymnasium is an important factor which influences the design of badminton gymnasium. To improve the design and construction level of college badminton gymnasium, student satisfaction index evaluation system for the design of college badminton gymnasium was constructed, and empirical study of the system was carried out. Delphi method was applied to screen evaluation indicators, and analytical hierarchy process (AHP) was used to confirm the weight of evaluation indicators. Finally, student satisfaction index evaluation system for the design of college badminton gymnasium was constructed, including 3 first-level indicators (external form design, internal layout design and application function design) and 12 second-level indicators. Hunan University of Finance and Economics was taken for example to demonstrate student satisfaction index evaluation system for the design of college badminton gymnasium. Besides, comprehensive evaluation score of the badminton gymnasium was gained. The student satisfaction index evaluation system is an effective tool to evaluate the design of college badminton gymnasium. During the design of college badminton gymnasium in China, the application function and internal layout should mainly be taken into account.

The present study seeks to design an index model of satisfaction among Iranian students who are studying at public universities in this country.

In this research, data were collected in two stages: in the first stage, the data related to satisfaction indices were collected from 62 experts on pedagogical science and marketing management. In the second step, the data were collected from 1,404 students and were analysed by fuzzy analytic hierarchical process method, interpretive structural modelling and structural equation modelling.

The results of this study showed that three variables “perceived quality”, “organization image” and “Student relationship management” are reliable as indicators of student satisfaction. Also, contrary to the results of previous studies, the variable of expectations cannot predict the satisfaction of the students.

Models of satisfaction have been designed in different fields. Also, in the measurement of satisfaction, attention to the field and customization is approved by researchers. Accordingly, the present study tries to design indices of satisfaction among students of state universities in Iran. It also pointed out the effect of customization on the formation of satisfaction at the Iranian and other universities.

Despite the importance of principals' satisfaction with their school's performance (PSS), few empirical studies have addressed the components and predictors of principals' satisfaction with their school. The purpose of this study is to identify the most salient components of PSS among school satisfaction indices, districts' characteristics, and principals' demographics.

This study was a secondary data analysis of a survey of 431 principals in 29 school districts across the USA conducted by Harris Interactive, Inc. The researchers first identified reliable indices of PSS from the survey instrument responses. PSS was then regressed on districts' characteristics, demographic variables of the principals, and school satisfaction indices.

A total of 11 reliable PSS indices were identified. Negative student behavior, decision‐making involvement, and equipment and facilities indices significantly predicted PSS after district and demographic variables were controlled.

This study offers an explanation of the underlying dimensions of principals' satisfaction of their schools' performance. The findings suggest actions that principals should take in order to improve their school satisfaction and ultimately, school effectiveness.

The purpose of this paper is to investigate the relationship between service quality, program quality, institutional image and student satisfaction in the context of higher education. Additionally, the study attempts to describe the mediating impact of institutional image between service quality, program quality and student satisfaction.

The structural equation modeling was used to analyze the influence of mediating variable and hypotheses testing. The population of this study was fourth-year business students of nine “grade one” private universities in Bangladesh. Data (n = 310) were gathered from students pursuing studies at different private universities in Bangladesh.

The findings of this study revealed that image occupied full mediation role between service quality and student satisfaction. Furthermore, it also disclosed that the direct path of service quality and student satisfaction was not statistically significant.

These unique findings imply that academic authorities should nurture the institutional image and program quality rigorously to enhance student satisfaction. The findings of this study would benefit both practitioners and academics, especially in the perspective of Bangladesh private higher education.

Past researchers have examined the direct affiliation between service quality and student satisfaction. Hence, there is a deficiency of indirect link between service quality and student satisfaction. This study has incorporated image as a mediating variable to fulfill the deficiency in higher education.

The purpose of this paper is to examine whether the image of the university, environment, facilities, student expectations, internationalization, services, financial support and perceived value have direct effect on the satisfaction and loyalty of the students of social sciences at Meijo (Private) University, Japan.

To analyze the data, a confirmatory factor analysis was applied where it explored the associations between items and constructs and, then, utilized structural equation model (SEM) to investigate the relationships existing between constructs with the application of the R program. A structured questionnaire comprising of 52 questions were used with 10 constructs. A total of 257 students from Meijo (private) university filled in the newly developed questionnaires using seven items Likert scales.

The study reveals a valuable insight on student satisfaction and loyalty toward the university. According to the findings, satisfaction has a positive direct impact from services and financial support provided by the university. And also loyalty has a positive strong impact on student satisfaction. On the contrary, satisfaction reveals a positive strong direct impact on loyalty too. Furthermore, there is an indirect impact of image, services and perceived value on loyalty. All the goodness of fit indices are at acceptable levels. Thus, the satisfaction of students seems to reflect quite well from the above construct, image, services, financial support and perceived values.

This study collected data from two faculties, Faculty of Business Management and Faculty of Economics. The results of this finding cannot be generalized to the entire Meijo university student as a whole.

This study successfully applied an SEM to identify the relationship among constructs. Thus, this research has hopefully opened up avenues for other researchers to carry out such behavioral studies with larger sample sizes by applying R program with SEM analysis.

Students are the hub of activities in an academic environment, and their satisfaction with the performance of educational facilities cannot be overemphasised. Therefore, this study evaluated the post-occupation of students' halls of residence in Obafemi Awolowo University (OAU), Ile-Ife, Nigeria with a view to enhancing effective management of educational facilities.

Data were collected from 245 students who were selected using simple random sampling technique. The study adopted descriptive statistical tools such as mean, standard deviation and Relative Importance Index (RII); the inferential statistical tools adopted were independent-samples t-test and Kendall Tau's correlation.

The results revealed that both genders were fairly satisfied with physical attributes, indoor environmental quality (IEQ) and social factors; while the female students were also fairly satisfied with the supporting service, the male students were fairly dissatisfied. Also, supporting services and IEQ influenced the levels of satisfaction of both genders.

This study provides information which can help the management of the University and other comparative educational institutions in the proper management of students' halls of residence.

This study has provided insight into the satisfaction of student occupants with halls of residence based on gender differentiation.

The purpose of this paper is to examine the relationships of service marketing mix (SMM) as service input and service output in terms of students’ performance, satisfaction and referral act in context to higher and technical education (HTE) through the application of structural equation modeling.

A quantitative research, conducted through a self-administered survey composed by a closed-ended structured questionnaire, was incorporated for the students who were enrolled in the technical educational institutions situated in the Khandesh region of India.

The findings of this study revealed that traditional SMM is statistically linked with the performance of students in terms of skill and knowledge enhancement, satisfaction and referral act of students, which are perceptible new emerging SMM; performance, pleasure and pointing out in terms of service output.

Integrating SMM as service input and service output are productive for HTE in enhancing growth (quantitatively) by the inclusivity of diversified students and development (qualitatively) by enhancing their performance for global standing, making them satisfied and motivating them for recommending their institution to others. This integration can be utilized as a yardstick by the institutions for staying ahead in students’ market with a distinctive competitive advantage.

Growth and development of HTE will raise a society’s quality of life and thereby increase a country’s socio-economic status.

The study has exhibited SMM as input and output of a service system that is useful for the growth and development of HTE. The measurement tool presented is effective in (re)framing policies on SMM as service input based on desired service output.

Prospective students and other stakeholders in the education system use global and national rankings as a measure of the quality of education offered by different higher educational institutions. The ranking of an Institution is seen as a measure of reputation and has a significant role in attracting students. But are students happy in the top-ranked institutions? Does a high rank translate into high student satisfaction? This study answers this question taking data from top educational institutions in India.

This study examines how the top-ranked higher education institutions in India fare on student satisfaction. Using the data on key performance indicators published by the National Institutional Ranking Framework (NIRF) and student satisfaction scores of these institutions reported by NAAC, the study explores a possible relationship between the ranking of an institution and its student satisfaction score.

The study finds no significant relationship between the ranking of an institution and its student satisfaction score. The only institutional performance dimension which has a positive correlation with student satisfaction is graduate outcome. The diversity dimension is seen to be negatively correlated with student satisfaction.

The importance of modifying the ranking frameworks to account for the real drivers of student satisfaction is highlighted. The items in the student satisfaction survey should be regularly updated to reflect the actual concerns of the students. This is very important given the fact that the number of Indian students going abroad for higher education recorded a six-year high in 2022 at 750,365.

With more than 50,000 institutions catering to over 40 million students, India has the largest higher education system in the world. Given the high level of competition among these institutions, ranking and accreditation have become important parameters used by students for selection of an institution. But do top-ranked higher education institutions have the most satisfied student community? The assumption is disproved using the most credible secondary data. This study is the first of its kind in the Indian context. It has huge implications for the most respected ranking frameworks.

As suggested in the lyrics from the popular Beach Boys song, students may be expected, by themselves and/or others, to ‘be true’ to their school; to be loyal to their alma mater. It is likely that the reader can readily recall their own school ‘fight’ song and rousing cheers at sporting events touting the superiority of the home team.

This paper aims to ascertain the adequacy of the facilities provided in the students' hostels and to also investigate the level of satisfaction of the students to the available facilities.

A total number of 250 questionnaires were distributed to the respondents. A cluster sampling method was used in the data collection in which attempt was made to get a fair representation on each floor of the hostel blocks. The data collected were then analysed using descriptive statistics such as the mean score and standard deviation.

The result showed that students were generally dissatisfied with the hostel facilities with a mean score of 2.42 on a five-point scale which represents 66.6 percent dissatisfaction level. The result also showed that not all the necessary facilities as noted by other researchers were provided for the student in the hostel.

This result points to the need for a pragmatic and dynamic approach towards providing adequate and relevant facilities in the hostel accommodation to meet the minimum standard as obtained in other higher institution as this will invariably enhance the image of the institution and make it a top institution of choice to prospective students'.

Previous studies have always tended to focus on the management and administrative aspects of students housing, this paper provides the students perspective of the housing facilities thereby giving room for continuous improvement in student housing.