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This paper examines the nexus between supply chain social capital (relational social capital and structural social capital), supply chain responsiveness (operations system responsiveness and supplier network responsiveness) and firm performance. Additionally, the study examines the mediating role of supply chain responsiveness on the relationship between supply chain social capital and firm performance.

The authors test their hypotheses on a sample of 120 firms operating in Ghana. The measurement model and hypothesized paths were assessed using partial least squares structural equation modelling.

The findings revealed that structural social capital had a significant direct effect on firm performance, but relational social capital did not. It was also revealed that both relational and structural social capital have significant effects on operations system responsiveness and supplier network responsiveness. Additionally, operations system responsiveness fully mediated the effect of relational social capital on firm performance and partially mediated the effect of structural social capital on firm performance. Supplier network responsiveness, on the other hand, partially mediated the effect of both relational and structural social capital on firm performance.

This study contributes to the limited literature on supply chain social capital by unearthing the mechanisms through which supply chain social capital enhances firm performance. Specifically, the study demonstrates the intervening role of operations system responsiveness and supplier network responsiveness in the supply chain social capital–firm performance link.

There is a lack of studies investigating the role of the structural configuration of social capital – more specifically, structural holes – for employees' individual learning. The objective of this paper is to address this gap in the literature, ultimately enhancing understanding of the link between the structural configuration of social capital and individual learning.

An online questionnaire survey was administered to employees affiliated to 22 pharmacies in Sweden to gather attributional and relational data on the individual level. Social network analysis techniques were used to describe salient structural characteristics of individuals' social capital. The impact of social capital on individual learning was explored through ordinal logistic regression models based on maximum likelihood estimations.

The presence of structural holes initially increases the degree of individual learning, then reaches a maximum and begins to gradually decrease.

The results of the study provide valuable input for the development and management of networks within firms, in order to improve learning and innovation. In addition, given the close proximity between learning, as conceptualized in this study, and other job attitudes, human resource management practices in general could benefit greatly from the results.

In this paper, the authors focus on the structural configuration of social capital, more specifically structural holes, and its inter‐relationship with learning. Although prior literature has analyzed various beneficial effects of social capital, this study is the first of its kind to investigate the role of the structural configuration of the social capital for employees' individual learning.

The purpose of this study is to investigate (1) how female blog users' perceived benefits (i.e. perceived usefulness, perceived enjoyment, community identification and perceived norm of reciprocity) influence their perceived social capital on fashion blogs, (2) the influence of structural social capital and cognitive social capital on users' relational social capital and (3) the influence of relational social capital on blog loyalty.

Structural equation modeling was performed using 530 useable data collected through an online survey.

The result indicated that perceived usefulness and the norm of reciprocity led to the development of cognitive social capital, while community identification and the norm of reciprocity led to the development of structural social capital. Cognitive and structural social capital both led to the development relational social capital, which in turn influenced blog loyalty.

This study provides insights for a fashion brand marketing strategy that uses fashion blogs to target relevant consumers. It helps firms to understand the factors that lead people to embed their resources in a blog and to learn how the different perceived benefits impact blog users' contributions to the community.

This paper seeks to examine how dense and cohesive social networks can lead to pioneering. In this sense, the specific aim of this study is to analyse the mediating role placed by marketing and technological capabilities to explain the link among the structural social capital and the pioneering.

Focusing on a sample of 224 companies from the Spanish footwear industry, the authors used partial least squares (PLS) with PLS‐Graph software to analyse data.

The obtained results show how those firms with a dense and strong social network tend to develop pioneering. In this sense, a positive and significant relationship is found between structural social capital and pioneering. Furthermore, a strong positive relationship is found between structural social capital and marketing and technological capabilities, and of both kinds of capabilities with pioneering. The study also finds that the significant relationship between structural social capital and pioneering disappears under the effect of a firm's capabilities.

This study develops a cross‐sectional and non‐longitudinal approach. In any case, it is clear that the cross‐sectional approach of the study suffices for the proposed aims, having already been put to good use in other studies on entry timing.

It is demonstrated how in mature industries such as the footwear industry, albeit unhampered by strong entry and imitation barriers, marketing and technological capabilities position barriers can be established, which favour a firm's expectations of obtaining FMAs.

This study provides theoretical linkages between concepts of several theoretical approaches, social capital, RBV and the FMAs approach.

This paper concentrates on the antecedents of external knowledge acquisition of companies based on their inter-organizational relationships. Specifically, it considers social capital (i.e., the result of a firm’s inter-organizational relationships) as an essential precursor of knowledge identification capabilities and deliberated knowledge acquisition strategies. This study aims to propose that cognitive and relational dimensions of a firm’s inter-organizational social capital are mediating factors of the relationship between structural social capital and knowledge identification capabilities and the relationship between structural social capital and the deliberated acquisition of external knowledge, respectively. The relationship between knowledge identification capability and external knowledge acquisition is also analyzed.

This is a cross-sectional quantitative study with a sample of 87 firms from Spanish biotechnology and pharmaceutical industries. From an extensive literature review, we developed three hypotheses that were tested using the partial least squares technique and structural equations model.

The results only support a mediating effect of cognitive social capital in the relationship between structural social capital and knowledge identification capability and a partial mediation effect of relational social capital in the relationship between structural social capital and knowledge acquisition. In addition, the findings show that firms with more advanced abilities to identify and assess the value of external knowledge will be likely to develop optimal deliberated strategies to acquire effectively such knowledge from its network partners.

The limitations of this study are small sample size and the cross-sectional nature of the study. The study also focuses on only two specific and innovative industries.

Managers should understand that “good” management of inter-organizational social capital allows the firm to develop dynamic capabilities for the identification and acquisition of valuable knowledge. The results of the study show that managers should concentrate on building knowledge identification capabilities and should also be aware of the possibilities that social capital can provide to a firm to formulate and implement effective strategies for external knowledge acquisition.

To date, there are relatively few studies focussing on knowledge identification capability and its relationships with the dimensions of a company’s social capital as enablers of external knowledge acquisition. For managers, the identification of valuable knowledge by using inter-organizational relationships and networks is an essential issue, especially in innovative industries characterized by continuous change. Theoretically, this research highlights that social capital contributes to the development of dynamic capabilities, allowing the firm to sense and seize business opportunities based on external knowledge acquisition to achieve competitive advantages.

The aim of this paper is to demonstrate that supply chain social capital has an effect on supply chain integration, which in turn has a significant on firm performance, and then supply chain integration mediates the relationship between supply chain social capital and firm performance.

The authors validated their model and tested the hypotheses using the partial least squares (PLS) structural equation model (SEM).

Empirical results reveal that the three dimensions of supply chain social capital – structural, relational, and cognitive – had significant effects, directly or indirectly, on supply chain integration and performance, and supply chain integration played a mediating role in the relationships between structural capital and firm performance, between relational capital and firm performance, and between cognitive capital and firm performance.

Since the survey data were collected at various industries in Korea, it is difficult to gain social network benefits for a specific industry through worldwide. Therefore, to obtain more meaningful results, the authors would collect the data for special product family in the special industry. But the study suggests that supply chain integration among supply chain partners can be improved by building up social capital, firm performance can be enhanced by improving supply chain integration, and consequently, supply chain integration should serve to enhance firm's profitability.

The main contribution of this paper investigates whether supply chain integration mediates the relationship between supply chain social capital and firm performance in the supply chain using the PLS and Baron and Kenny's approach.

The study explores manufacturers' supply chain social capital (SCSC) (structural social capital and relational social capital) and supply chain performance, respectively, as drivers and outcome of green supply chain management practices (GSCMPs). Additionally, the study explores the direct relationship between SCSC and supply chain performance of manufacturers.

The author develops and tests a research model grounded in the resource-based view and the natural resource-based view theory using survey data from 100 manufacturing firms operating in Ghana. The measurement model and hypothesized paths were examined using partial least squares structural equation modeling.

The findings revealed that relational social capital of manufacturers has a positive and significant relationship with supply chain performance, but structural social capital does not. Additionally, manufacturers' structural social capital and relational social capital were found to have a positive and significant relationship with GSCMPs. Lastly, GSCMPs were found to have a positive and significant relationship with supply chain performance.

The study contributes to the limited literature demonstrating the contribution of intangible relational assets, specifically SCSC, toward GSCMPs implementation.

The purpose of this paper is to analyze the mediating effect of the identification of valuable external knowledge on the relationship between the development of inter-organizational ties (structural social capital) and the acquisition of external knowledge.

Using a sample of 87 firms from Spanish biotechnology and pharmaceutics industries, the authors have tested the proposed mediation hypothesis by applying the partial least squares technique to a structural equations model.

The study results show that those firms with stronger, more frequent and closer inter-relationships are able to increase the amount of intentionally acquired knowledge, partly due to the greater level of development of their knowledge identification capability. Thus, firms with a higher capability to recognize the value of the knowledge embedded in their inter-organizational networks will be more likely to design better strategies to acquire and integrate such knowledge into their current knowledge bases for either present or future use.

This research contributes to knowledge management and social capital literature by means of the study of two key determinants of knowledge acquisition – structural social capital and knowledge identification capability – and the explanation of their relationships of mutual influence. The paper thus tries to fill this literature gap and connects the relational perspective of social capital with the knowledge-based view from a strategic point of view.

This paper aims to examine the effects of green supply chain management (GSCM) on environmental and operational performances with a perspective of social capital accumulation in the supply chain. The roles of structural capital and relational social capital in GSCM were empirically explored.

A research model was developed to investigate the effects of GSCM on a supplier’s environmental and operational performances through structural and relational social capitals. Using an exploratory factor analysis, the study identified the structural and relational dimensions of social capital and the environmental and operational performance dimensions of supplier’s performance. The hypotheses were tested on data of 207 responses collected from supplying firms in South Korea, using structural equation modeling.

The paper finds that GSCM contributes to the environmental and operational performance improvements of the supply chain through social capital accumulation. Relational capital, in particular, plays a more important pivoting role in the relationships between GSCM and environmental and operational performances.

The findings of this paper provide useful insights about how supply chain members should integrate environmental issues into supply chain management practices that would enhance social capital accumulation to foster stronger operational and environmental performances throughout the entire supply chain.

This research is one of the few studies that explore the effects of GSCM on performance by explicitly considering social capital as an important intervening variable. By applying social capital theory, this study provides theoretical underpinning for furthering the GSCM literature.

To the extent that customer relationships with service providers provide value to service firms suggests that these relationships can be viewed as social capital. This paper seeks to use social capital as a theoretical framework to examine the effect of these relationships on customer loyalty.

Data were collected using an online survey of 342 adult consumers of services.

Results of structural equation modeling analyses indicate that social capital variables explain unique variance in customer responses. The effect of each of the three forms of social capital – structural, cognitive, and relational – are contingent on whether the service is personal (e.g. hairstylist, medical services) or non‐personal (e.g. mechanic, banker).

This research suggests that customer relationships can be viewed as social capital and that the form and content of such relationships are important in terms of influencing customer loyalty.

Managers can build “social capital” by focusing on its three forms – structural, cognitive, and relational social capital. The paper provides prescriptions for such relationship building activities. Such social capital translates into firm value/profits through customer loyalty.

This study uses a theoretical framework from research in social capital to help explain the value of customer relationships with individual service providers to the firm. The idea of social capital is compelling to service managers since it implies that investments in relationship building tactics have real results for firm profitability.