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Information and communications technology (ICT) offers enormous opportunities for individuals, businesses and society. The application of ICT is equally important to economic and non-economic activities. Researchers have increasingly focused on the adoption and use of ICT by small and medium enterprises (SMEs) as the economic development of a country is largely dependent on them. Following the success of ICT utilisation in SMEs in developed countries, many developing countries are looking to utilise the potential of the technology to develop SMEs. Past studies have shown that the contribution of ICT to the performance of SMEs is not clear and certain. Thus, it is crucial to determine the effectiveness of ICT in generating firm performance since this has implications for SMEs’ expenditure on the technology. This research examines the diffusion of ICT among SMEs with respect to the typical stages from innovation adoption to post-adoption, by analysing the actual usage of ICT and value creation. The mediating effects of integration and utilisation on SME performance are also studied. Grounded in the innovation diffusion literature, institutional theory and resource-based theory, this study has developed a comprehensive integrated research model focused on the research objectives. Following a positivist research paradigm, this study employs a mixed-method research approach. A preliminary conceptual framework is developed through an extensive literature review and is refined by results from an in-depth field study. During the field study, a total of 11 SME owners or decision-makers were interviewed. The recorded interviews were transcribed and analysed using NVivo 10 to refine the model to develop the research hypotheses. The final research model is composed of 30 first-order and five higher-order constructs which involve both reflective and formative measures. Partial least squares-based structural equation modelling (PLS-SEM) is employed to test the theoretical model with a cross-sectional data set of 282 SMEs in Bangladesh. Survey data were collected using a structured questionnaire issued to SMEs selected by applying a stratified random sampling technique. The structural equation modelling utilises a two-step procedure of data analysis. Prior to estimating the structural model, the measurement model is examined for construct validity of the study variables (i.e. convergent and discriminant validity).

The estimates show cognitive evaluation as an important antecedent for expectation which is shaped primarily by the entrepreneurs’ beliefs (perception) and also influenced by the owners’ innovativeness and culture. Culture further influences expectation. The study finds that facilitating condition, environmental pressure and country readiness are important antecedents of expectation and ICT use. The results also reveal that integration and the degree of ICT utilisation significantly affect SMEs’ performance. Surprisingly, the findings do not reveal any significant impact of ICT usage on performance which apparently suggests the possibility of the ICT productivity paradox. However, the analysis finally proves the non-existence of the paradox by demonstrating the mediating role of ICT integration and degree of utilisation explain the influence of information technology (IT) usage on firm performance which is consistent with the resource-based theory. The results suggest that the use of ICT can enhance SMEs’ performance if the technology is integrated and properly utilised. SME owners or managers, interested stakeholders and policy makers may follow the study’s outcomes and focus on ICT integration and degree of utilisation with a view to attaining superior organisational performance.

This study urges concerned business enterprises and government to look at the environmental and cultural factors with a view to achieving ICT usage success in terms of enhanced firm performance. In particular, improving organisational practices and procedures by eliminating the traditional power distance inside organisations and implementing necessary rules and regulations are important actions for managing environmental and cultural uncertainties. The application of a Bengali user interface may help to ensure the productivity of ICT use by SMEs in Bangladesh. Establishing a favourable national technology infrastructure and legal environment may contribute positively to improving the overall situation. This study also suggests some changes and modifications in the country’s existing policies and strategies. The government and policy makers should undertake mass promotional programs to disseminate information about the various uses of computers and their contribution in developing better organisational performance. Organising specialised training programs for SME capacity building may succeed in attaining the motivation for SMEs to use ICT. Ensuring easy access to the technology by providing loans, grants and subsidies is important. Various stakeholders, partners and related organisations should come forward to support government policies and priorities in order to ensure the productive use of ICT among SMEs which finally will help to foster Bangladesh’s economic development.

Smart card-based E-payment systems are receiving increasing attention as the number of implementations is witnessed on the rise globally. Understanding of user adoption behavior of E-payment systems that employ smart card technology becomes a research area that is of particular value and interest to both IS researchers and professionals. However, research interest focuses mostly on why a smart card-based E-payment system results in a failure or how the system could have grown into a success. This signals the fact that researchers have not had much opportunity to critically review a smart card-based E-payment system that has gained wide support and overcome the hurdle of critical mass adoption. The Octopus in Hong Kong has provided a rare opportunity for investigating smart card-based E-payment system because of its unprecedented success. This research seeks to thoroughly analyze the Octopus from technology adoption behavior perspectives.

Cultural impacts on adoption behavior are one of the key areas that this research posits to investigate. Since the present research is conducted in Hong Kong where a majority of population is Chinese ethnicity and yet is westernized in a number of aspects, assuming that users in Hong Kong are characterized by eastern or western culture is less useful. Explicit cultural characteristics at individual level are tapped into here instead of applying generalization of cultural beliefs to users to more accurately reflect cultural bias. In this vein, the technology acceptance model (TAM) is adapted, extended, and tested for its applicability cross-culturally in Hong Kong on the Octopus. Four cultural dimensions developed by Hofstede are included in this study, namely uncertainty avoidance, masculinity, individualism, and Confucian Dynamism (long-term orientation), to explore their influence on usage behavior through the mediation of perceived usefulness.

TAM is also integrated with the innovation diffusion theory (IDT) to borrow two constructs in relation to innovative characteristics, namely relative advantage and compatibility, in order to enhance the explanatory power of the proposed research model. Besides, the normative accountability of the research model is strengthened by embracing two social influences, namely subjective norm and image. As the last antecedent to perceived usefulness, prior experience serves to bring in the time variation factor to allow level of prior experience to exert both direct and moderating effects on perceived usefulness.

The resulting research model is analyzed by partial least squares (PLS)-based Structural Equation Modeling (SEM) approach. The research findings reveal that all cultural dimensions demonstrate direct effect on perceived usefulness though the influence of uncertainty avoidance is found marginally significant. Other constructs on innovative characteristics and social influences are validated to be significant as hypothesized. Prior experience does indeed significantly moderate the two influences that perceived usefulness receives from relative advantage and compatibility, respectively. The research model has demonstrated convincing explanatory power and so may be employed for further studies in other contexts. In particular, cultural effects play a key role in contributing to the uniqueness of the model, enabling it to be an effective tool to help critically understand increasingly internationalized IS system development and implementation efforts. This research also suggests several practical implications in view of the findings that could better inform managerial decisions for designing, implementing, or promoting smart card-based E-payment system.

Reinforced concrete structural frames with masonry infills (infill-frames) are commonly used for construction worldwide. While the behavior of such frames has been studied extensively in the context of earthquake loading, studies related to their fire performance are limited. Therefore, this study aims to characterize the behavior of infill-frames under fire exposure by presenting a state-of-the-art literature review of the same.

Both experimental and computational studies have been included with a special emphasis on numerical modeling (simplified as well as advanced). The cold behavior of the infill-frame and its design requirements in case of fire exposure are first reviewed to set the context. Subsequently, the applicability of numerical modeling strategies developed for modeling cold infill-frames to simulate their behavior under fire is critically examined.

The major hurdles in developing generic numerical models for analyzing thermo-mechanical behavior of infill-frames are identified as: lack of temperature-dependent material properties, scarcity of experimental studies for validation and idealizations in coupling between thermal and structural analysis.

This study presents one of the most popular research problems connected with practical and reliable utilization of numerical models, as a good alternative to expensive traditional furnace testing, in assessing fire resistance of infill-frames. It highlights major challenges in thermo-mechanical modeling of infill-frames and critically reviews the available approaches for modeling infill-frames subjected to fire.

Alongside structural equation modeling (SEM), the complementary technique of partial least squares (PLS) path modeling helps researchers understand relations among sets of observed variables. Like SEM, PLS began with an assumption of homogeneity – one population and one model – but has developed techniques for modeling data from heterogeneous populations, consistent with a marketing emphasis on segmentation. Heterogeneity can be expressed through interactions and nonlinear terms. Additionally, researchers can use multiple group analysis and latent class methods. This chapter reviews these techniques for modeling heterogeneous data in PLS, and illustrates key developments in finite mixture modeling in PLS using the SmartPLS 2.0 package.

The purpose of this paper is to illustrate how international business (IB) researchers can benefit from meta-analytic structural equation modeling (MASEM) by introducing a statistically rigorous approach (i.e. two-stage meta-analytic structural equation modeling or TSSEM) and comparing it with a conventional approach (i.e. the univariate-r approach). The illustration and comparison present a methodological overview of MASEM that will assist IB researchers in selecting an optimal method.

In this paper, the MASEM method is elaborated upon, and methodological issues are addressed, by comparing the TSSEM and the univariate-r approaches using an empirical illustration. In this illustrative example, which is based on transaction cost economics, the effects of a firm’s internal factors on its levels of commitment in an international entry strategy are examined.

The MASEM method can help IB researchers to test and build on IB theories by synthesizing findings in the extant literature because this method reflects the theoretical complexity of IB (e.g. intercorrelationships among factors). Comparing the two approaches of MASEM, it is found in this study that due to its statistical rigorousness TSSEM has methodological advantages in helping IB researchers test theoretical models.

This is the first study to introduce MASEM into the discipline of IB strategies. In this paper, the authors introduce an advanced research method and illustrate two ways of using it.

Lean six sigma (LSS) has attained a prominent position in mature organizations but small- and medium-sized enterprises (SMEs) are struggling in the proper implementation of LSS in their core business. This study aims to make a comprehensive analysis of LSS implementation barriers in SMEs so that LSS execution can be much fluent in SMEs.

This research work is carried out based on investigation of LSS barriers through extensive literature review. For validating the identified barriers, a questionnaire survey was conducted, and out of 400 samples, 260 responses received back. The collected responses are analyzed statistically and found 16 significant barriers. The finalized barriers are modeled using interpretive structural modeling (ISM) and clustered them through matrice d’impacts croisés-multiplication appliquée a un classement (MICMAC) analysis. Furthermore, to check the consistency of results, ISM-MICMAC outcomes are validated through structural equation modeling (SEM).

The result reveals that 16 LSS implementation barriers are finalized through expert’s opinion and validated through statistical reliability test with Cronbach’s alpha value of 0.820. The ISM model reveals that the management relevant barriers are exhibiting the leading role to influence the implementation of LSS in SMEs. Moreover, the obtained results validated through SEM are found in good agreement.

During pairwise comparisons, there may be some prejudice and subjectivity as human judgments are engaged.

This study provides impetus to practitioners and consultant for the initiation of LSS in the business organization through tackling the LSS barriers as per their driving and dependence power.

In the past, limited studies had explored the LSS barriers, but a few studies analyzed the mutual relationship between barriers. No such study is reported in literature that validates the mutual interaction model of LSS barriers. Hence, this paper presents the original research work of identification and modeling of barriers associated with LSS implementation in SMEs through hybrid ISM-SEM approach.

The three-sector framework (relating to agriculture, manufacturing and services) is one of the major concepts for studying the long-run change of the economic structure. This paper aims to discuss the system-theoretical classification of the structural change in the three-sector framework and, in particular, its predictability by the Poincaré–Bendixson theory.

This study compares the assumptions of the Poincaré–Bendixson theory to the typical axioms of structural change modeling, the empirical evidence on the geometrical properties of structural change trajectories and the methodological arguments referring to the laws of structural change.

The findings support the assumption that the structural change phenomenon is representable by a dynamical system that is predictable by the Poincaré–Bendixson theory. This result implies, among others, that in the long run, structural change is either transitory or cyclical and can be used in further geometrical/topological long-run structural change modeling and prediction.

Although widespread in mathematics, geometrical/topological modeling methods have not been used in modeling and prediction of long-run structural change, despite the fact that they seem to be predestined for this purpose owing to their global, system-theoretical nature, allowing for a reduction of ideology content of predictions and greater robustness of results.

The purpose of this paper is to develop a model based on the total interpretive structural modeling (TISM) approach for analysis of factors of additive manufacturing (AM) and industry 4.0 (I4.0) integration.

AM integration with I4.0 is attributed due to various reasons such as developing complex shapes with good quality, real-time data analysis, augmented reality and decentralized production. To enable the integration of AM and I4.0, a structural model is to be developed. TISM technique is used as a solution methodology. TISM approach supports establishing a contextual relationship-based structural model to recognize the influential factors. Cross-impact matrix multiplication applied to classification (MICMAC) analysis has been used to validate the TISM model and to explore the driving and dependence power of each factor.

The derived structural model indicated the dominant factors to be focused on. Dominant factors include sensor integration (F9), resolution (F12), small build volumes (F19), internet of things and lead time (F14). MICMAC analysis showed the number of driving, dependent, linkage and autonomous factors as 3, 2, 12 and 3, respectively.

In the present study, 20 factors are considered. In the future, additional factors could be considered based on advancements in I4.0 technologies.

The study has practical relevance as it had been conducted based on inputs from industry practitioners. The industry decision-makers and practitioners may use the developed TISM model to understand the inter-relationship among the factors to take appropriate measures before adoption.

The study on developing a structural model for analysis of factors influencing AM and I4.0 is the original contribution of the authors.

The purpose of this study was to develop a three-dimensional (3D) finite element modeling (FEM) technique using the commercially available program ABAQUS to predict the thermal and structural behavior of composite beams under fire loading.

The model was benchmarked using experimental test data, and it accounts for temperature-dependent material properties, force-slip-temperature relationship for the shear studs and concrete cracking.

It was determined that composite beams can be modeled with this sequentially coupled thermal-structural 3D FEM to predict the displacement versus bottom flange temperature response and associated composite beam failure modes, including compression failure in the concrete slab, runaway deflection because of yielding of the steel beam or fracture of the shear studs.

The Eurocode stress-strain-temperature (σ-ε-T) material model for structural steel and concrete conservatively predict the composite beam deflections at temperatures above 500°C. Models that use the National Institute of Standards and Technology (NIST) stress-strain-temperature (σ-ε-T) material model more closely match the measured deflection response, as compared to the results using the Eurocode model. However, in some cases, the NIST model underestimates the composite beam deflections at temperatures above 500°C.

The objective of this paper is to investigate, assess and develop a hierarchical model to evaluate the interrelationship of critical success factors (CSFs) that influence the deployment of Sustainable LSS framework in hospitals. Further, developed model has been validated to investigate its applicability in hospitals towards sustainable LSS implementation.

“Interpretive Structural Modeling” (ISM) has been utilized to develop a convenient hierarchy and contextual relationship of key CSFs throughout the implementation pathway in Indian healthcare industry through systematic literature review and expert opinion, which is ensured by a taxonomy of CSFs using MICMAC (“Matrice d' Impacts Croisés-Multiplication Appliquée á un Classement”) and questionnaire-based survey to empirically validate the model through utilizing “Structural Equation Modelling” (SEM).

In this study, 17 keys CSFs to sustainable LSS implementation in healthcare industry have been investigated, and modeled. “Social and environmental responsibility,” “Financial return and project success stories,” “Top management involvement and leadership to implement Sustainable LSS,” “Availability of required resources, and their efficient utilization” are found to be the most essential CSFs for successful sustainable LSS implementation in healthcare industry. Further, classification of CSFs has been done for better interpretation of their nature using MICMAC approach. Moreover, the applicability of the proposed model has been empirically assessed utilizing SEM.

The scrutiny of data reveals that the initial inputs from experts throughout the ISM pathway could trigger biased inputs into the study and generalization of the results into others, it might be viable that this propounded model might trigger distinct outcomes for contrasting types of healthcare organizations.

This model on sustainable LSS would support the decision-makers, practitioners and researchers to predict key CSFs through deployment and support the existing academic research on sustainable LSS. Accordingly, the focus on the CSFs of the sustainable LSS can be prioritized to diminish waste, and enhance patient satisfaction and safety.

This paper is an original contribution of analysis of CSFs in Indian healthcare industry utilizing an integrated ISM-MICMAC and SEM approach.