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Article
Publication date: 8 April 2014

Nicky Garcea, Rebecca Harrison and Alex Linley

The purpose of this article is to set out the ways in which pharmaceutical company Boehringer Ingelheim embedded a strengths-based approach to the assessment and…

Abstract

Purpose

The purpose of this article is to set out the ways in which pharmaceutical company Boehringer Ingelheim embedded a strengths-based approach to the assessment and development of field-based staff during a period of structural and culture change. It provides an overview of how strengths-based methodologies were implemented and embedded through this period. It offers a case study example of how Capp partnered with Boehringer Ingelheim to deliver and cascade its assessment and development solutions. It also provides early evaluation data.

Design/methodology/approach

Boehringer Ingelheim introduced strengths through recruitment and development. It built on Capp's strengths methodology and Realise2 tool and model. To aid implementation, cross functional teams were also set up to cascade knowledge and skills across the organizational system.

Findings

The initial findings from this program include quantitative and qualitative data from candidates and assessors demonstrating their positive perception of the assessment and development process.

Practical implications

This article provides case study material, client learning and tips for how other organizations could introduce strengths-based solutions into similar culture change, team and personal development projects.

Originality/value

Boehringer Ingelheim is one of the first UK based organizations explicitly to take a strengths-based approach to aid culture change.

Details

Strategic HR Review, vol. 13 no. 3
Type: Research Article
ISSN: 1475-4398

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Article
Publication date: 14 October 2013

Alex Linley and Nicky Garcea

This article explores how strengths-based recruitment is enabling graduate recruiters to engage, attract and select the best talent. Drawing from the example of major…

Abstract

Purpose

This article explores how strengths-based recruitment is enabling graduate recruiters to engage, attract and select the best talent. Drawing from the example of major graduate recruiter, Ernst & Young, it shows how strengths assessment can be used at each stage of the recruitment and selection process.

Design/methodology/approach

Strengths-based recruitment is focused on assessing candidates in relation to their performance and motivation. It identifies what people do well and enjoy doing, relative to the requirements and job-fit of the prospective employer. Strengths are also assessed online as part of a front-end screening process through the situational strengths test. This assesses the strengths candidates have, together with how they would use those strengths in a range of scenarios and situations they would be likely to experience in the role.

Findings

Strengths-based recruitment and the Situational Strengths Test engage candidates by providing them with a realistic job preview of the role. They help candidates to make informed decisions about their own fit with the role. They help organizations to select the candidates who match their requirements more effectively from those who do not, delivering better outcomes for candidates and employers.

Originality/value

Strengths-based recruitment is an engaging recruitment approach that appeals to the Generation Y of current graduates who are focused on the opportunity to use their strengths at work. Ernst & Young has seen improved candidate experience, enhanced business engagement, and better selection outcomes through its use of strengths-based recruitment.

Details

Strategic HR Review, vol. 12 no. 6
Type: Research Article
ISSN: 1475-4398

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Article
Publication date: 22 February 2011

Nicky Garcea, Stephen Isherwood and Alex Linley

This paper sets out to draw comparisons and make linkages between strengths and competency methodologies. Whereas some authors have seen the strengths approach as a…

Abstract

Purpose

This paper sets out to draw comparisons and make linkages between strengths and competency methodologies. Whereas some authors have seen the strengths approach as a revolution in human resources (HR), the authors of this paper see it more as a natural evolution. The paper aims to overview the strengths approach as well as presenting a case study of strengths‐based graduate recruitment from the Big Four professional services firm, Ernst & Young.

Design/methodology/approach

The strengths‐based approach to recruitment is described in general, and the particular approach taken to graduate recruitment at Ernst & Young is outlined. Rather than assessing for generic competencies, strengths‐based recruitment seeks to identify the natural strengths of individuals that are aligned to the role for which they are applying. Assessors are trained to look for energy and authenticity, together with evidence of high performance of the strength.

Findings

The strengths‐based graduate recruitment project at Ernst & Young delivered a 15 percent increase in the number of candidates de‐selected at first interview, together with a 12 percent increase in the number of candidates appointed following assessment center, compared with the previous competency approach.

Practical implications

Strengths‐based graduate recruitment provides a robust and reliable methodology for attracting, selecting and appointing the best candidates for the role. It delivers a better candidate experience and builds a more positive and differentiated employer brand.

Originality/value

Ernst & Young is one of the first UK organizations to use strengths‐based graduate recruitment systematically in this way The strengths methodology not only supports its interviewing and assessment centers, but also is used throughout its campus events and through attraction and candidate engagement with an online strengths tool developed and managed by Capp.

Details

Strategic HR Review, vol. 10 no. 2
Type: Research Article
ISSN: 1475-4398

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Article
Publication date: 12 October 2015

Alex Linley

Early career recruiters are increasingly focused on finding hidden talent and empowering social mobility, while also managing the reality of large recruitment volumes. A…

Abstract

Purpose

Early career recruiters are increasingly focused on finding hidden talent and empowering social mobility, while also managing the reality of large recruitment volumes. A new approach to early careers recruitment solved both of these conflicting challenges.

Design/methodology/approach

Using a combination of assessment insights, data analytics and strengths-based recruitment, the Nestlé early careers recruitment process was redesigned. Jobmi mindset assessments, the Capp Situational Strengths Test and the Capp Numerical Reasoning Test were used as online assessments, followed by a strengths-based video interview and strengths-based assessment centres.

Findings

Nestlé identified and hired candidates of whom 21 per cent would not have met the previous screening criteria, demonstrating how the new recruitment approach found hidden talent.

Practical implications

Making decisions from assessment insights and data analytics shows that it is possible for volume recruiters to manage, enhance and improve their recruitment processes without need for recourse to arbitrary screening criteria to manage volumes.

Social implications

Finding hidden talent and empowering social mobility widen opportunity for all people, particularly those from diverse backgrounds. It allows the identification and recruitment of people who demonstrate grit, resolve and tenacity, who might otherwise have been excluded by arbitrary recruitment barriers.

Originality/value

The article concludes with five best practice recommendations for finding hidden talent and promoting social mobility: do not use arbitrary screening criteria; make decisions from assessment insights and data analytics; guard against adverse impact; measure for future potential, not just past experience; and give candidates second chances by being part of a job-matching marketplace.

Details

Strategic HR Review, vol. 14 no. 5
Type: Research Article
ISSN: 1475-4398

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Article
Publication date: 6 June 2019

Kelly-Mae Saville, Gurkiran Birdi, Sarah Hayes, Helen Higson and Frank Eperjesi

The purpose of this paper is to highlight the positive academic and professional outcomes for students who undertake degree apprenticeships which use strength-based

Abstract

Purpose

The purpose of this paper is to highlight the positive academic and professional outcomes for students who undertake degree apprenticeships which use strength-based approaches in their curriculum and assessment. The design and implementation of programmes of work-based study which focus on an individual’s inherent talents are a new lens for higher education (HE), one that enables institutions to see diverse groups of students fulfil their potential and gain academic qualifications. Strength-based degree apprenticeships offer an effective way to align the needs of industry with the ambitions of individuals who wish to gain university level qualifications whilst in the workplace.

Design/methodology/approach

The research adopted a mixed-methods approach. Semi-structured interviews with stakeholders in industry and HE were undertaken and thematically analysed. Student data were analysed quantitatively for students in the degree apprenticeship programmes which incorporate a strength-based approach to learning and assessment.

Findings

The findings from this study highlight that the degree apprenticeships’ strength-based curriculum and assessment have spearheaded its success. On average, degree apprentices attain 10 per cent higher grades than students undertaking the same programme through the traditional degree route. Moreover, the module design and tailored support has contributed to over 91 per cent of apprentices graduating with a 2:1 or above.

Research limitations/implications

This research is exploratory in nature, focusing on one university’s experiences and outcomes regarding a strength-based approach curriculum and assessment on degree apprenticeships.

Originality/value

The findings describe how the knowledge exchange and culture of the HE sector has shifted, and the university’s efforts to make progressive relationships with employers. Moreover, this paper describes the challenges in designing curricula and assessing students based on the strengths and skills required for their employment, rather than university mandated learning outcomes. The findings of this paper could influence a strength-based framework for the development of degree apprenticeships in the UK.

Details

Higher Education, Skills and Work-Based Learning, vol. 10 no. 4
Type: Research Article
ISSN: 2042-3896

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Article
Publication date: 1 December 2007

P Linley, Reena Govindji and Michael West

To readers of the popular press, the words ‘positive psychology’ may conjure up images of happiness gurus and people having their feet massaged, their heads resting…

Abstract

To readers of the popular press, the words ‘positive psychology’ may conjure up images of happiness gurus and people having their feet massaged, their heads resting peacefully on pink, fluffy clouds. But in this article, our aim is to demonstrate how the new science of positive psychology speaks powerfully to ‐ and has much to contribute to ‐ the development of leadership and the practices and processes of organisations, whether in the public or private sectors. Much of our work is concerned with the applications of this new field, and particularly with building strengths‐based organisations. A key pillar of this work is around enabling strengths‐based leadership, and provides our focus for this article.

Details

International Journal of Leadership in Public Services, vol. 3 no. 4
Type: Research Article
ISSN: 1747-9886

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Article
Publication date: 19 October 2010

Interview by Juliet Norton

The purpose of this paper is to provide an interview with Nicky Garcea, Chartered Occupational Psychologist and Consulting Director of the Centre of Applied Positive

Abstract

Purpose

The purpose of this paper is to provide an interview with Nicky Garcea, Chartered Occupational Psychologist and Consulting Director of the Centre of Applied Positive Psychology (CAPP ).

Design/methodology/approach

This briefing is prepared by an independent interviewer.

Findings

Nicky is involved in taking a whole system approach to business issues, working with the CAPP team to develop approaches to a variety of projects, including strengths‐based role profiling, assessment center design, and manager and leadership development. Her particular areas of expertise include strengths‐based selection and recruitment, leadership development and performance management. She is experienced in using positive psychology in the workplace.

Practical implications

The paper provides strategic insights and practical thinking that have influenced some of the world's leading organizations.

Social implications

The paper provides strategic insights and practical thinking that can have a broader social impact.

Originality/value

The paper provides useful insights into the use of positive psychology in the workplace, with a view to benefiting staff.

Details

Strategic Direction, vol. 26 no. 11
Type: Research Article
ISSN: 0258-0543

Keywords

Content available
Article
Publication date: 1 January 2008

Karen Stefanyszyn

Abstract

Details

Strategic HR Review, vol. 7 no. 1
Type: Research Article
ISSN: 1475-4398

Content available
Article
Publication date: 14 October 2013

Sara Nolan

Abstract

Details

Strategic HR Review, vol. 12 no. 6
Type: Research Article
ISSN: 1475-4398

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Article
Publication date: 28 July 2020

Simon Reichwald

The purpose of this paper is to provide an overview of the changing and evolving apprenticeship market, with a specific focus on how it is beginning to impact the…

Abstract

Purpose

The purpose of this paper is to provide an overview of the changing and evolving apprenticeship market, with a specific focus on how it is beginning to impact the diversity of employer organisations across a range of industry sectors.

Design/methodology/approach

This is an opinion piece, contextualising the UK business approach to apprenticeships and the levy. It includes case studies showing how the attraction and recruitment of apprentices have been used to address diversity issues in different organisations.

Findings

Employers are pushing for:

  1. A broader range of apprenticeship standards (and for them to be signed off more quickly),

  2. More of the UK population to be aware of the high-quality apprenticeship roles available,

  3. The necessary company infrastructure and appropriate external activities, to ensure that the

    • Broadest range of talent applies for and secures apprentice roles.

    • Partnership with the training provider(s) works well.

    • Right level of support is in place for the apprentices, whether they are existing staff or new staff members (who are often young people, returners or ex-military).

    • Line managers can quickly and effectively integrate apprentices into their teams, so that they are adding value and making an impact.

A broader range of apprenticeship standards (and for them to be signed off more quickly),

More of the UK population to be aware of the high-quality apprenticeship roles available,

The necessary company infrastructure and appropriate external activities, to ensure that the

  • Broadest range of talent applies for and secures apprentice roles.

  • Partnership with the training provider(s) works well.

  • Right level of support is in place for the apprentices, whether they are existing staff or new staff members (who are often young people, returners or ex-military).

  • Line managers can quickly and effectively integrate apprentices into their teams, so that they are adding value and making an impact.

Broadest range of talent applies for and secures apprentice roles.

Partnership with the training provider(s) works well.

Right level of support is in place for the apprentices, whether they are existing staff or new staff members (who are often young people, returners or ex-military).

Line managers can quickly and effectively integrate apprentices into their teams, so that they are adding value and making an impact.

Details

Higher Education, Skills and Work-Based Learning, vol. 10 no. 4
Type: Research Article
ISSN: 2042-3896

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